Academic Advisor

1 - 4 years

0 Lacs

Posted:2 days ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

1. Student Counseling & Guidance
Understand student needs, academic background, and career goals. Suggest suitable courses, programs, or learning paths. 2. Product Knowledge Be well-versed with edtech offerings (courses, pricing, structure, benefits). Explain features, USPs, and outcomes effectively. 3. Lead Management Call, follow up, and convert leads generated by the marketing team. Maintain CRM (e.g., Salesforce, Leadsquared) to track progress. 4. Sales Conversion (B2C) Handle objections, build rapport, and close course enrollments. Work with monthly or weekly sales targets. 5. Parent Interaction (for school-level products) Convince parents about the programs value and ROI. Address affordability or academic concern diplomatically. 6. Feedback Loop Collect user feedback and share it with product/academic teams. Help improve course quality or user experience.

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