5 Written Skills Jobs

Job Summary: We are seeking enthusiastic and customer-focused individuals to join our International Chat Support Team in the telecom domain. The role involves assisting global customers via chat by resolving queries, troubleshooting issues, and ensuring a smooth customer experience. This is a non-voice process requiring strong written communication skills and the ability to multitask in a dynamic environment. Key Responsibilities: Handle multiple customer chats simultaneously to resolve queries related to telecom products and services. Provide accurate, timely, and effective responses while maintaining professional etiquette. Troubleshoot technical issues and provide appropriate solutions. Document interactions and update customer records accurately in internal systems. Adhere to process guidelines and quality standards. Collaborate with team leads and support functions to improve customer satisfaction. Qualifications & Skills: Minimum qualification: Graduate or Undergraduate in any discipline. Freshers and experienced candidates are welcome (except B.E./B.Tech/Masters Freshers) Excellent written communication skills in English. Good typing speed with accuracy (minimum 22 WPM preferred). Basic understanding of customer service principles and computer systems. Ability to work in a fast-paced environment and flexible to work in rotational shifts. Preferred Attributes: Prior experience in chat support or customer service (international process preferred), Strong problem-solving skills and attention to detail. Tech-savvy with the ability to learn and adapt to new tools quickly. Positive attitude, team player, and goal-oriented mindset. Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.

Position : Associate / Analyst Desired Qualification: MBA (Finance) / CA Experience: 02- 05 Years Location : Hyderabad Responsibilities: Support investment team in deal analysis, presentations, reporting & other investment related activities. Responsible for investment evaluation, build financial model, valuations, preparation of investment memorandums, presentations and other investment related documents Conduct due diligence on potential investments, carryout primary and secondary research on the sector and company, conduct field visits, interviews with experts, co-ordination with external agencies for legal and financial diligence Develop pipeline for potential investments as per the investment mandate of the Fund Support team in the fund-raising activities, investor communication, newsletters, quarterly reports etc. Desired Candidate Profile: Should have an analytical mind with strong written and verbal communication Self driven with strong attention to detail. Candidate with exposure to start-up eco-system or having experience in investment banking, venture capital, incubation center, consulting shall be preferred

Position : Program Advisor Experience : 2 4 yrs Location : Hyderabad The linkage with Cornell University is reinforced by Sathguru's own thirty five years of long successful strategic interventions in the areas of agri-business, life sciences, hospitality management and other related sectors. CSEE's annual management development programs for senior managers are thus built on this firm foundation. For over two decades, CSEE programs have been attended by industry leaders, CEOs, managerial level executives, academicians, government policy planners, bankers and researchers across the globe. The incumbent needs to have strong marketing abilities and build long term profitable relationship with L&D Heads and CEOs of leading companies. The incumbent will support the initiatives in brand building and long term client relationship. Our Executive Education Programs are delivered in partnership with global leaders such as Cornell University. The incumbent will be responsible for marketing high valued Executive Education programs through various platforms like cold calling, direct marketing, digital marketing, social medial marketing etc., The incumbent will be working with various L&D Professionals and Managers cutting across sectors to promote, market, attract and execute high quality Executive Education programs. Prepare relevant templates required for mailers, ad campaigns etc., for effective communication to attract target audience. Responsible for preparation of various program related collaterals like broachers, catalogs, handbooks etc., for effective branding and promotion of the programs. Conduct extensive research to formulate and develop new programs. Handle and resolve queries of participants/potential participants related to programs. The position will report to the AVP Cornell Sathguru Executive Education Any other activities assigned by your reporting manager. Desired Profile : MBA (Mktg.) graduate from reputed Institute with High level of confidence and passion towards marketing high valued services. Excellent presentation skills and communication skills (both verbal & written) Strong willing and ability to connect with potential clients via., cold calls, digital platforms, social media platforms etc., Good knowledge in social media, digital and direct marketing. Willingness to travel. Knowledge in Life Science sector will be an added advantage.

Role: sales Coordinator Company Name: HM Industrial Products & Services CTC: 2.5 3.5 LPA Location: Hyderabad Experience: 1-3 yrs We are looking for a responsible and experienced Sales Coordinator to join our Enterprise Sales Team. The accountability and responsibility of this role entails providing Sales Operational Support to our Sales Team. A successful Sales Coordinator should ensure the efficient and smooth day-to-day operation of our office Job Responsibilities: Excellent written and verbal communication skills Preparing the Quotations Proposals, payment recovery and duly coordinating with the sales team from time-to-time Obtaining customer information and other relevant Data Asking questions to the customer and understanding their specification maintaining the database of the customers on a regular basis keeping a record of calls and relevant details The candidate shall keep track of all the relevant product tenders that come up in the GEM Portal and duly inform the sales team from time-to-time. Excellent time management skills and the ability to prioritize work Taking charge of Weekly and Monthly Sales Reporting. Maintaining opportunities and Account Details in CRM. Providing support to the Sales Team for Proposal Building. Coordination with field engineer and customer Solving their Queries, as per the Product Information Required. Keep the Track of Sales Orders. Reporting to concern Head. The candidate will be responsible for quoting tenders wherever deemed necessary on various govt. e-procurement portals. The candidate should be able to multi-task with quotations, tenders, dispatches & payments as and when required Pre-Requisites (must have) for the role: Bachelors degree or diploma (preferably in Mechanical Engineering) The candidate should have work experience of at least 2 to 3 years as Sales co-ordinator. The candidate should have prior work experience as a Tele caller, Tele Marketer, or a similar role in the Sales Department Job Location: Hyderabad (Should be based out of Hyderabad) The candidate should have experience in preparing, submitting quotations, working with tenders and alerting the sales team from time-to-time Good Proficiency in MS Office (MS Excel, MS Word and MS PowerPoint - Mandatory). Prior experience of working with the GEM portal & government tenders would be preferable and an added advantage The person shall create online and offline meetings (Google, Zoom meetings time-to-time for the company requirements). About Company: HM Industrial Products & Services, established in 1998, is a customer-focused distributor and solution provider, committed to delivering value-added products and services. The company partners with industry leaders like ESAB, Kennametal, Honeywell, Rema TIP TOP, PALL, and Krigsman Technologies, serving clients across Andhra Pradesh and Telangana. With a strong presence in sectors like mining, power, cement, and general industry, HM Industrial emphasizes innovation and productivity, ensuring customers stay updated with the latest technological advancements. Their core philosophy revolves around enhancing customer experience through tailored, cutting-edge solutions. Contact: - +91 9100913321 Email: bindu@hmindustrialproducts.com

Hiring For Blended Customer Support Voice & Chat excellent English Have to resolve customers' queries over calls and chat immediate joining Online & In Office interview * Required Candidate profile Excellent Communication Should have a good typing speed 12 pass or Graduation is Must Salary up to 3.5 LPA Outstation candidates will get 1way tickets, with accommodation: 14 days stay *