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8.0 - 10.0 years
25 - 27 Lacs
Bengaluru, Delhi / NCR, Mumbai (All Areas)
Work from Office
Job Description: Specialist Salesperson - Digital Workplace Services Job Summary: The Specialist Salesperson for Digital Workplace Services will be responsible for identifying, qualifying, and closing new business opportunities related to our comprehensive suite of digital workplace solutions. This role requires a deep understanding of the digital workplace landscape, GenAI tools, applicability to the Indian market with excellent communication skills, and a proven track record of exceeding sales targets. The successful candidate will act as a trusted advisor to clients, providing tailored solutions that address their specific business needs. Responsibilities: Sales Strategy & Execution: Develop and execute a strategic sales plan to achieve and exceed sales targets within the assigned territory or industry vertical. Identify and qualify potential leads through various channels, including networking, cold calling, and online research. Conduct thorough needs assessments and present compelling value propositions to prospective clients. Prepare and deliver persuasive sales presentations and proposals. Negotiate contracts and close deals, ensuring favorable terms for both the client and the company. Maintain accurate and up-to-date sales records in CRM systems. Technical Expertise & Client Relationship Management: Develop a deep understanding of our digital workplace services and stay abreast of industry trends and emerging technologies. Act as a subject matter expert, providing insightful advice and guidance to clients on digital workplace best practices. Have technical understanding at a capabilities level and what problem will this solve” on tools like Nexthink, ServiceNow, Copilot and other next gen/ Gen AI tools Build and maintain strong relationships with key decision-makers and stakeholders. Collaborate with technical teams to ensure seamless solution delivery and client satisfaction. Proactively address client concerns and resolve any issues that may arise. Provide excellent post-sale support. Market Analysis & Business Development: Conduct market research to identify new business opportunities and competitive threats. Attend industry events and conferences to network and generate leads. Develop and maintain a strong understanding of the competitive landscape. Provide feedback to the product and marketing teams on market trends and client needs. Work closely with marketing to develop targeted campaigns. Qualifications: Bachelor's degree in Business Administration, Information Technology, or a related field. Minimum 8 years of proven sales experience in the digital workplace services industry or related technology sector. Strong understanding of digital workplace technologies and solutions, including cloud computing, collaboration tools, endpoint management, and security. Excellent communication, presentation, and negotiation skills. Proven ability to build and maintain strong client relationships. Results-oriented with a strong track record of exceeding sales targets. Ability to work independently and as part of a team. Proficiency in CRM systems (Salesforce). Ability to learn and adapt quickly to new technologies. Strong organizational and time management skills. Preferred Qualifications: Industry certifications related to digital workplace technologies Experience selling managed services. Role & responsibilities Preferred candidate profile
Posted 2 weeks ago
1.0 - 3.0 years
5 - 13 Lacs
Bengaluru
Work from Office
Position Title : Service desk Engineer REPORTING TO: Service Desk Manager Environment Testing Europe WORKING LOCATION: Bangalore - India OVERALL OBJECTIVES: As part of the IT Infrastructure Support Team for Environment Testing Europe. You will join a growing international team to work on maintenance of newly deployed segregated IT User Zones and Application Availability Groups servers, end user device management and Cloud infrastructures. Your role will be to support daily operations tasks and to support project workload including design & implementation of new infrastructure. You will collaborate with number of different IT Support and Delivery Teams on daily basis. It will require Microsoft Server & Client OS, Azure, SCCM and Intune engineering skills. Open mind and ability to cooperate with multiple individuals in a multicultural environment is essential. SPECIFIC ASSIGNMENTS : As part of the Environment Testing Europe Team you will act as primary contact to support infrastructure regarding: Workplace related queries and issues. M365 problems (Outlook, Office, Teams, OneDrive, SharePoint, Windows). Identity and Access Management queries. Infrastructure related problems for service provided to Environment Testing Europe. Applications related problems requiring triage to respective application support group. Main activities, but not limited to, are: Register, classify, route, follow-up and resolve request according to internal processes. As 1st Level Support Provides technical support to end-users by identifying problems, researching and answering questions, troubleshooting problems or forward them to the 2nd level support Own the incoming requests and manages escalations. Support in creation operational documents/instructions for Service Desk team. Identify and document Workarounds. Support maintenance and accuracy of Knowledge articles available for end-users via service portal. Identify candidates for Service Catalogue items based on commonly requested items by end users. REQUIRED SKILLS : An ideal candidate should have: 2+ years of experience in Service Desk agent function. Basic understanding of Azure Cloud and M365. Excellent communication and interpersonal skills. Very good command of English written and spoken. Can do approach and capability to work in dynamically changing environment. Below skills will be an advantage: Service Now, BMC Helix knowledge. ITIL Foundation certificate. Azure Cloud knowledge. File name: Page 1 of 2
Posted 3 weeks ago
5.0 - 10.0 years
6 - 12 Lacs
Karnal
Work from Office
Talent Acquisition & Workforce Planning Compensation, Payroll & Compliance Performance Management & Employee Engagement Employee Relation & Workforce culture HR Operation & Resource Optimization HR Strategy & Organizational Development Provident fund Annual bonus
Posted 1 month ago
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