Workday Reporting Analyst

Job Summary

HR Shared Services Workday Reporting Analyst

The successful candidate will be responsible for building, maintaining, and distributing a wide range of recurring and ad-hoc reports, with a primary focus on efficiency, data accuracy, and customer service to internal stakeholders.

Key Responsibilities

• Produce and distribute scheduled and ad-hoc reports from Workday HCM.
• Build and maintain calculated fields, discovery boards, custom reports, and dashboards within Workday to meet operational reporting needs.
• Respond to reporting requests from HR teams, business users, and leadership within established service level agreements (SLAs).
• Maintain data integrity through routine audits and validation.
• Troubleshoot and resolve issues related to report functionality, access, and delivery.
• Document report specifications, run instructions, and schedules.
• Provide reporting support and assistance during major HR processes (e.g., performance management, mass data loads).

Education and Experience

• Bachelors degree or equivalent practical experience in Human Resources, Business Administration, Information Systems, or a related field.
• Minimum 2 years of experience in Workday HCM reporting, preferably within a shared services or service center environment.

Required Qualifications

• Proficiency with Workday HCM reporting, including calculated fields and custom reports.
• Familiarity with the Workday object model.
• Experience supporting HR operational reporting (e.g., headcount, turnover, requisition tracking).
• Familiarity with ServiceNow HR Service Delivery (HRSD) and case management.
• Strong understanding of data confidentiality and handling sensitive HR information appropriately.

Preferred Qualifications

• Workday Pro Certification in HCM and HCM Reporting.
• Experience with ServiceNow reporting and dashboard creation.
• Previous experience working in a high-volume HR service center or shared services environment.

Tools & Technology Proficiencies

• Workday HCM Advanced and Matrix Reporting (Required)
• Workday Discovery Boards, Document Generation, Worksheets and Slide (Preferred)
• ServiceNow HRSD Reporting (Preferred)
• Microsoft Excel (Intermediate to Advanced)
• Ticketing or case management systems (e.g., ServiceNow, Salesforce)

Key Soft Skills

• Attention to Detail:

  Ability to maintain high levels of accuracy under deadlines.

• Process Orientation:

  Comfort with standardized, repeatable tasks and processes.

• Service Mindset:

  Prioritizes responsiveness, professionalism, and customer satisfaction.

• Organizational Skills:

  Manages multiple report requests and timelines simultaneously.

• Problem-Solving:

  Able to troubleshoot report issues and suggest operational improvements.

• Data Stewardship:

  Understands and protects the confidentiality and integrity of HR data.

Impact Opportunities

• Improve HR operational effectiveness by delivering reliable, high-quality reporting.
• Enhance compliance and consistency in HR service center operations through accurate data delivery.
• Support organizational transparency by ensuring access to trusted HR metrics and reports.

Why Avantor?

At Avantor, we are setting science in motion to create a better world. As part of our HR Shared Services team, you’ll be essential to providing the operational backbone that supports our people and processes globally. You’ll find a workplace that values operational excellence, collaboration, and professional growth while contributing to Avantor’s mission to make a global impact.