Workday Analyst (Payroll, Time & Absence)

What We Offer:

What can you expect in an IT Applications Analyst, Workday role with TaskUs:

Think of yourself as someone who will understand the end-to-end business process and design small to medium Workday enhancements.

Imagine yourself going to work with one thing on your mind: that you will be frontline to business requests and incidents. You will also participate in analyzing business requirements, and determine the root cause of an issue while proposing the best solution.

Key Responsibilities:

• Frontline to business requests and incidents.
• Understand the end-to-end business process.
• Determine the root cause of an issue and propose the needed solution.
• Participate in analyzing business requirements - includes scoping, discovery meetings and work estimation.
• Design and implement small to medium Workday enhancements.
• Create and maintain project documentation - includes root cause and solution or technical design.
• Report and escalate to management as needed.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; and participating in professional societies.

Required Qualifications:

• A minimum of (3) years of IT professional administrative and analytical experience which must have included root cause analysis, risk assessment and recommending solution.

• At least 3 years experience in Workday Modules: HCM, Payroll, and Time Absence.

• 1-2 years hands on experience with any ticketing/tracking tools like Manage Engine / Service Now / JIRA.
• 0-2 years hands on experience with any Enterprise applications like Peoplesoft, Oracle, Workday (HCM / Recruiting / Security).
• Experienced with Workday objects like: Business Process, Career Site Branding, Domain Policies, Security, Setup Tasks, Workday Document, Recruiting Hub, Job Application Journey, Reports (calculated field).
• Basic knowledge and/or practice of SDLC like Waterfall or Scrum methodology.
• Basic knowledge and experience of Microsoft Office or GSuite and MS Project or similar software.
• Basic project management and organizational skills including attention to detail and multi-tasking skills.
• Good verbal, written, communication, interpersonal, presentation skills with proven business analytical skills.
• Can start ASAP or within 30 days.

Education / Certifications:

• Bachelors/College Degree in Engineering (Computer/Telecommunication), Computer Science/Information Technology, or equivalent.

Work Location / Work Schedule / Travel:

• Any TaskUs IND Office
• Current WFH Setup
• Flexible day or mid shift schedule