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Job Title: Customer Support Executive Location: Andheri East Employment Type: Full-Time Experience: Fresher / Education Qualification: B.Com Final Male/Female both are required Work From - Office Job Description: We are looking for a dedicated and enthusiastic Customer Support Executive to join our team. The ideal candidate should be pursuing or have completed a B.Com degree and have a basic understanding of accounting principles. You will be responsible for assisting customers with their queries, providing product support, and ensuring customer satisfaction. Key Responsibilities: Handle customer inquiries via phone, email, or chat in a professional and timely manner Resolve basic product or service issues by clarifying customer concerns and providing solutions Maintain accurate records of interactions and update internal systems (CRM) Coordinate with internal teams for issue resolution when necessary Provide guidance to customers related to accounting software usage Document and escalate complex queries to senior team members Requirements: Completed B.Com final year Comfortable working on both laptop and desktop systems Basic knowledge of MS Office (Word, Excel, Outlook) Basic understanding of accounting concepts Excellent verbal and written communication skills in English Customer-focused mindset and a problem-solving attitude Preferred Skills: Knowledge of any accounting software (e.g., Tally, QuickBooks, or ERP systems) will be a plus Willingness to learn and grow in a dynamic environment Working Days: Monday to Saturday

Revenue Generation & Target Achievement: Develop and execute comprehensive sales strategies and action plans to achieve and surpass individual and team sales targets and revenue goals. Proactively identify, prospect, and secure new business accounts and partnerships across relevant market segments (e.g., corporate accounts, travel agencies, tour operators, event planners, wedding planners). Manage and grow an existing client portfolio through regular engagement, understanding their needs, and offering tailored solutions. Prepare competitive proposals, negotiate contracts, and close deals to maximize profitability. Market Analysis & Strategy: Conduct thorough market research to identify trends, competitor activities, and new business opportunities within Nashik and the broader Maharashtra region. Analyze sales data, market conditions, and economic indicators to make informed decisions and adjust sales strategies as needed. Contribute to the development of pricing strategies, promotional packages, and special offers to attract target markets. Represent the hotel at industry events, trade shows, and networking functions to promote the property and generate leads. Client Relationship Management: Build and maintain strong, long-lasting relationships with key clients, decision-makers, and industry partners. Conduct regular client meetings, site inspections, and presentations to showcase the property's facilities and services. Ensure a seamless experience for clients from inquiry to post-event follow-up, ensuring high levels of satisfaction and repeat business. Handle client inquiries, objections, and feedback professionally and efficiently. Reporting & Administration: Maintain accurate and up-to-date sales records, client information, and activity logs in the CRM system (e.g., Opera Sales & Catering, Salesforce). Prepare regular sales forecasts, pipeline reports, and performance summaries for management review. Manage sales-related expenses within budget guidelines. Adhere to all company policies, procedures, and ethical sales practices. Collaboration: Work closely with the Reservations, Front Office, Food & Beverage, and Banqueting teams to ensure effective communication and smooth execution of all client events and stays. Collaborate with the Marketing team to develop effective sales collateral, digital campaigns, and promotional materials. Provide market feedback to the leadership team to inform product enhancements and service improvements.

Job Summary Responsible for achieving sales targets, managing distribution channels, and enhancing brand visibility in the assigned area. Key Responsibilities Sales & Revenue Generation Achieve monthly/quarterly/yearly sales targets Build relationships with retailers, wholesalers, and distributors Identify and develop new market opportunities Market & Retail Management Visit retail outlets, ensure availability & product display Gather market intelligence and competitor insights Resolve retailer issues on price, supply, promotions Distributor Management Handle distributor relations, stock, and performance Ensure inventory is maintained and stock is replenished Promotions & Merchandising Execute in-store branding, trade promotions Collaborate with marketing for launches Reporting Maintain daily/weekly/monthly sales reports Analyze sales data and report trends Tasks Secondary Sales Visit 5060 outlets/day Collect orders, check stock/freshness, arrange products Update orders in Sales App and report daily summary Primary Sales Check distributor stock Maintain FIFO, collect payments, and place orders Qualifications Education : Graduation Experience : 3+ years in FMCG Age : 25 to 45 years Gender : Male Language : Kannada, Tulu Travel : Own two-wheeler required Device : Android smartphone Working Conditions Fieldwork (9 hours daily, 8 if outside beat) Work days: Monday to Saturday Reports to: Area Sales Manager Required Knowledge FMCG market, sales channels (GT/MT/e-commerce) Product & competitor knowledge Retail marketing and analytics Skills Sales, negotiation, communication Retailer & distributor relationship management Time & territory planning Problem-solving and collaboration MS Excel and CRM tool usage Attitude Target-driven, customer-focused Resilient, ethical, self-motivated Competitive and adaptable Compensation Fixed CTC Incentive : 3,000/month on 100% target (pro-rated for 90%+) Travel Allowance : 3/km DA : 75/day Benefits : ESI, PF, Paid Leave Company Introduction Cocoguru manufactures pure coconut oil (Roasted & Cold Pressed) and coconut oil-based snacks. Products are distributed in general stores and supermarkets across Karnataka and sold on Amazon, Flipkart, and Jiomart.

Dear Candidate, We are looking for Sales Coordinator Loc- Bawana Industry Area Skills- Good Communication, Excellent Organizational and multitasking abilities to manage multiple Priorities, Proficient is MS Office, Analytical mindset with the ability to prepare and interpret sales data and report Exp- 3-4yrs Salary- 20-25k For more information - 7042740656/7042740655