1014 Windows Server Jobs - Page 34

We are looking for a skilled Senior Associate to join our Managed IT Services team in Bengaluru. The ideal candidate will have 5-8 years of experience and a strong background in Windows, VMware, and Citrix technologies. Roles and Responsibility Provide technical support and troubleshoot complex issues related to Windows, VMware, and Citrix. Design and implement Citrix applications and desktops from client to server, including Netscaler and Access Gateway. Manage and maintain large-scale enterprise environments with multiple locations. Collaborate with cross-functional teams to deliver high-quality services to clients. Develop and implement best practices for IT service management, focusing on continuous improvement and process optimization. Analyze and resolve complex technical problems using advanced problem-solving skills. Job Requirements Strong knowledge of Windows Active Directory, Group Policy, DNS, DHCP, NTFS, and other common Windows server functions. Experience with Office 365 user, mailbox, and policy administration. Proven experience with VMWare VCenter, ESXi, Data Center Cluster Management, and Microsoft Hyper-V. Familiarity with application delivery platforms such as Citrix and Remote Desktop Services. Excellent written and verbal communication, problem-solving, and analytical skills. Ability to work independently and as part of a team, demonstrating strong judgment, issue management, and problem analysis techniques. A degree or certification in an IT-related field is required; relevant IT-related experience is also acceptable.

Job Purpose: A Storage Administrator plays a crucial role in managing and maintaining an organizations data storage systems Job Description: System Maintenance: Perform regular maintenance checks, troubleshoot issues, and optimize storage performance Storage Provisioning: Configure and administer storage solutions such as NAS (Network Attached Storage), SAN (Storage Area Network), and DAS (Direct Attached Storage) Disaster Recovery: Develop and implement disaster recovery strategies to protect data integrity and availability Performance Tuning: Monitor and tune storage systems for optimal performance Technical Skill: 10+ working experience in managing and administrating Datacenter In-depth technology knowledge about Dell PowerMax block storage Configuration, tunning, security and administration Have experience of deploying, configuring and troubleshooting Dell ISILON storage Working experience on Severs (ESXi hosts, bare metal servers) Able to administrate, configure and manage file shares Have experience with Dell Open Manage Enterprise (OME) Have Experience with Dell PowerEdge compute Firmware lifecycle Have experience of managing Firmware lifecycle upgrades on Dell Storages Experience with cabling troubleshooting Ethernet and Fiber-channel connectivity Ability to create baselines to manage the lifecycle of ESXi hosts & VM hardware tool versioning Have experience in VM deployment and configuration Experience with VMware operations for Performance troubleshooting, automation & capacity planning along with appliance lifecycle Proficient in VM deployment and Configuration Ability to migrate workloads to and from various vSphere instances as needed Have experience of managing Dell IDPA appliances for backup & restoration Have experience of storage replication technology and tools Have in-depth understanding on storage encryption and compressions features Have experience of writing SOPs, standard guidelines documentations Work with Compliance team to understand security need and provide industry best recommendation Have worked on Datacenter migration projects from planning to deployment phases Have experience on managing administrating windows servers Excellent trouble shooting skills (performance, connectivity, system resources) Experience with SCOM tool administration and monitoring Qualifications and Education Requirements Bachelor's degree in CIS, MIS or equivalent work experience Experience with Dell Technologies and Tools Good communication skills Project management skills is plus JIRA tool knowledge is plus Excellent organizational skills The use of good judgment and good interpersonal communication skills Exercises confidentiality and discretion

Qentelli Solutions is looking for Database Lead (SQL Server) to join our dynamic team and embark on a rewarding career journey Lead database architecture and performance tuning Oversee DBAs and manage deployments Ensure data integrity and backup strategies Support development teams and planning

locationsIndia, BangaloreMalaysia, Penang time typeFull time posted onPosted 30+ Days Ago job requisition idJR0269409 Job Details: About The Role : As PAM Engineer it will need CyberArk and Conjur Role and Responsibilities Hands on experience in Installing, Upgrading and Setting up CyberArk EPM, CPM, PSM, PSMP, AIM to Customizing, configuring it for given Policies and procedures. Hands-on experience in Installing and Setup CyberArk Conjur Enterprise Hands on experience in integrating Conjur with Jenkins, GitHub Action Kubernetes. Strong Knowledge in Docker Container management. Good Knowledge in Linux administration and Patching Design, architecture, and migration experience on Cyber Ark Provisioning, creating workflows, custom connectors, policies Integrating various platforms with Cyber Ark, such as different LDAP providers, Windows servers, UNIX servers, Databases, and networking Devices Creation of automation scripts using PACLI and REST API experience on customization of CyberArk Platforms Custom PSM Connectors CPM Plugins with AutoIT Shell Scripting. Good knowledge on auto detection configuration and usage of Discovery Scanning tools. Experience on AIM CP and CCP agents installation and upgradation experience on CyberArk version upgrade experience on DR Drill activities knowledge on HSM and PTA integration would be an added advantage. Qualifications: Knowledge and Skill needed to perform this job: Windows and Linux server management, Proficient in PAM/ Conjur/ CyberArk tools DevOps integration with Jenkins, GitHub , Kubernetes , Puppet, Docker ? Shell scripting Understanding of REST API work model. Education and experience needed to perform this job: Minimum 5-7 years hands on working experience are necessary. Certificates on required skillset like Linux and Conjur etc. will add value. Job Type: Experienced Hire Shift: Shift 1 (India) Primary Location: India, Bangalore Additional Locations: Malaysia, Penang Business group: Intel's Information Technology Group (IT) designs, deploys and supports the information technology architecture and hardware/software applications for Intel. This includes the LAN, WAN, telephony, data centers, client PCs, backup and restore, and enterprise applications. IT is also responsible for e-Commerce development, data hosting and delivery of Web content and services. Posting Statement: All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance. Position of Trust N/A Work Model for this Role This role will be eligible for our hybrid work model which allows employees to split their time between working on-site at their assigned Intel site and off-site. *

SAGlobal - US is looking for Senior System Administrator - IT CoE to join our dynamic team and embark on a rewarding career journey. Office Management:Oversee general office operations, including maintenance of office supplies, equipment, and facilities Manage incoming and outgoing correspondence, including mail, email, and phone calls Coordinate meetings, appointments, and travel arrangements for staff members as needed Administrative Support:Provide administrative support to management and staff, including scheduling meetings, preparing documents, and organizing files Assist with the preparation of reports, presentations, and other materials for internal and external stakeholders Maintain accurate records and databases, ensuring data integrity and confidentiality Communication and Coordination:Serve as a point of contact for internal and external stakeholders, including clients, vendors, and partners Facilitate communication between departments and team members, ensuring timely and effective information flow Coordinate logistics for company events, meetings, and conferences Documentation and Compliance:Assist with the development and implementation of company policies, procedures, and guidelines Maintain compliance with regulatory requirements and industry standards Ensure proper documentation and record-keeping practices are followed Project Support:Provide support to project teams by assisting with project coordination, documentation, and tracking of tasks and deadlines Collaborate with team members to ensure project deliverables are met on time and within budget

We are looking for a skilled Senior Associate to join our Managed IT Services team in Bengaluru. The ideal candidate will have 4-7 years of experience and be responsible for providing operational support to our service desk while configuring, maintaining, and improving efficiencies on several technology services. Roles and Responsibility Support and maintain large complex technology solutions across multiple diverse client environments. Interface with the service desk and consulting teams to resolve client issues. Maintain client security standards and confidentiality of information. Adopt and learn new technologies to stay current with industry trends. Collaborate with internal teams to develop solution knowledge and best practices. Provide technical expertise and guidance to junior team members. Job Requirements Excellent written and verbal communication skills are required for effective collaboration with cross-functional teams. Strong problem-solving skills are needed to quickly assess situations and pinpoint the scope/source of technical issues. Ability to manage individual workload and prioritize tasks effectively. Must be a strong team player with a willingness to learn and adapt to new technologies. Experience working with Windows Server and Workstation Operating Systems is essential. Familiarity with standard IT practices and policies is expected. Knowledge of monitoring protocols, such as WMI and SNMP, and vulnerability remediation processes is beneficial. Experience with Monitoring, Antivirus, Backup, and Patching Solutions is preferred. A Bachelor's degree is preferred.

Applied R&D (AR) consists of target-oriented research either with the goal of solving a particular problem / answering a specific question or for multi-discipline design, development, and implementation of hardware, software, and systems including maintenance support. Supplies techno-economic consulting to clients. AR work is characterised by its detailed and complex nature in order to systematically combine existing knowledge and practices to further developing and incrementally improving products, operational processes, and customer-specific feature development. Integration, Verification & Testing (IVT) comprises the integration of SW and / or HW or system components into system, platform, product releases, or networks and verifies the integrated entity or network against particular requirements and specifications. Covers setup and maintenance of laboratory and associated equipment, tools, and devices. You have: Bachelor's degree in Electrical Engineering or Computer Science with 2+ years of relevant experience or, recently graduated with a Masters's degree in Electrical Engineering or Computer Science Strong academic background in communication and network systems Test Automation skills, preferably Python Ability to troubleshoot complex networking scenarios Solid motivation to learn and perform in a fast-paced high technology environment It would be nice if you also had: Field deployment/operations or lab testing experience with WDM optical transport systems, including OTN and packet transport Automation skills, preferably Python Are you passionate about solving problems As part of our team, you will: Develop test plans and testcases to validate new features for a DWDM transmission system to achieve best-in-class product quality Execute these tests and report bugs, work with architects and developers to resolve these issues and verify the fix Develop test automation scripts for these features Execute regression testing with various configurations

Mandatory to work 5 days from the ODC.(Hinjewadi-Pune) Maintenance and operations (AO) of ETL platform incl. 24/7 on call member. Azure DevOps, Terraform, GitHub. Pending upgrade decisionDataStage vNext (Cloud Pak), Red Hat OpenShift Primary Skill- IBM Information Server, IBM RDM, IBM WebSphere, Azure, RHEL w/Pacemaker, Windows Server, ServiceNow, Dynatrace, Ansible, Redis Secondary Skill- IBM WebSphere, IBM DB2, Perl, Java, C++, Gitlab, Python + Dash, Waitress, Nginx Good communication skill. Must be a team player. Primary Skills Primary Skill- IBM Information Server, IBM RDM, IBM WebSphere, Azure, RHEL w/Pacemaker, Windows Server, ServiceNow, Dynatrace, Ansible, Redis Secondary Skills Secondary Skill- IBM WebSphere, IBM DB2, Perl, Java, C++, Gitlab, Python + Dash, Waitress, Nginx Good communication skill. Must be a team player.

We are seeking a skilled and experienced Commvault Administrator to manage and maintain our data backup and recovery infrastructure. The ideal candidate will have in-depth knowledge of Commvault technology, strong troubleshooting skills, and the ability to optimize backup solutions to meet organizational requirements. Key Responsibilities: 1. Backup and Recovery Operations o Manage, configure, and maintain the Commvault backup infrastructure. o Perform regular backup and recovery operations to ensure data availability and integrity. o Monitor backup jobs and resolve any failures or issues promptly. 2. Infrastructure Management o Configure and manage CommServe, MediaAgents, and Client components. o Set up and manage storage policies, schedules, and deduplication settings. o Integrate and manage cloud backup solutions with platforms like AWS, Azure, or Google Cloud. 3. Troubleshooting and Support o Diagnose and resolve backup/restore failures and system performance issues. o Work closely with vendors to resolve software and hardware-related issues. o Provide second and third-level support for backup-related incidents. 4. Performance Optimization o Optimize backup and restore performance by fine-tuning configurations. o Analyze system performance metrics and implement improvements where necessary. 5. Reporting and Documentation o Generate regular reports on backup status, storage utilization, and performance. o Maintain and update documentation for configurations, procedures, and troubleshooting guides. 6. Compliance and Security o Ensure data protection policies align with compliance standards and regulations. o Implement and manage encryption and secure data transfer mechanisms. 7. Team Collaboration o Train and mentor junior team members in Commvault operations. o Collaborate with other IT teams to align backup strategies with organizational goals. Preferred Skills Commvault certifications (e.g., Certified Commvault Engineer or Specialist). Experience with other backup tools such as IBM Spectrum Protect, NetBackup, or Veeam. Knowledge of scripting languages (e.g., PowerShell, Python) for automation. Familiarity with disaster recovery planning and execution.

Proposed Grade B2 Experience Level 3-8 Years Desktop/Server support, System Administration 2 + years of experience in Nexthin CBR- 100K Role & Responsibilities Describe the Challenges, Key Result Areas, Decisions he can make, Team Size, Future growth in our organization. Give the Project/Account Description, wherever possible, else describe the activities scheduled in the Project/Account. Mandatorily specify the domain/technology areas the candidate will work on.] Role: KEY RESULT AREAS (Activities scheduled in the project) Proactively analyse the Nexthink environment for the issues/impediments Create a Case Study for the client presentation and Implementation later Ability to maintain the action tracker of the issues and provide an update to the internal management and with the customer Ability to create a category, investigation and perform Remote Actions using Nexthink Ability to review HLD, LLD, SOW, SOP, Process documents, KB articles, RACI Metric and KT Checklist Create SOPs and KB articles Coordinate with Network team, AD team, SCCM team, Datacenter Team and Wintel teams for addressing Project dependencies Create scripts in powershell for Nexthink Act modules (Optional). Review Nexthink Engineering/Deployment project plan and progress Required Candidate Profile (Job Requirements/Descriptions) [Mandatory to specify what Domains/technology areas/skills/projects the candidate should have worked on. What Knowledge of job, Market/Industry knowledge he must possess. Specify the required skill levels he must possess w.r.t Communication, Team Management, Business Development. Etc. Describe in detail what his current role should have been in his current organization. ] Profile: Strong Knowledge of Nexthink Finder, Portal and the mode of Nexthink deployment (Hybrid On Premise or Cloud -SaaS) Strong knowledge in Win 7 / Win 8 / windows 10 Operating System Good Knowledge of Desktop Support operations on L1 and L3 levels and incident management, Problem Management & Change Management Basic Knowledge of Intune and SCCM deployment Ability to read logs Good Customer orientation and coordination skills Good knowledge in deployment tools viz. SCCM, MDT, Altiris etc. Basic knowledge of Active Directory and Windows Servers Basic understanding of networking concepts Good Working knowledge in PowerShell scripting Strong communication & presentation skills Certifications: 1. Windows 7 and / or Windows 8 / windows 10 Certified 2. Nexthink IT Support Module Certification Mandatory 3. Nexthink IT Admin Module Certification - Mandatory Education: 1. B.Sc, B.Tech or any Graduate with relevant experience Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver / No. / Performance Parameter / Measure - 1. Operations of the tower - SLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management. 2. New projects - Timely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: UxM - NexThink. Experience: 5-8 Years.

Job Title: Server Support Engineer (1 - 3 Years Experience) Location: Chennai Job Type: Full-Time Department: IT Infrastructure / Technical Support Reports To: IT Manager / Server Operations Lead We are seeking a skilled and proactive Server Support Engineer with 1 - 3 years of hands-on experience to maintain, troubleshoot, and support physical and virtual server environments. The ideal candidate will be responsible for ensuring server uptime, responding to incidents, and working closely with IT teams to support business-critical systems. Key Responsibilities: Monitor and maintain Windows/Linux server infrastructure (physical and virtual). Perform routine system maintenance and apply patches, updates, and upgrades. Respond to server-related incidents and resolve hardware, OS, and application-level issues. Maintain documentation for configurations, procedures, and troubleshooting steps. Manage user access, file permissions, and server security policies. Monitor system performance and generate reports on utilization and health checks. Coordinate with other IT teams for system integration and project implementation. Perform regular backup and restore operations; test disaster recovery procedures. Provide support during system outages and assist in root cause analysis. Ensure compliance with internal IT policies and external regulatory requirements. Required Skills & Qualifications: Bachelors degree in Computer Science, Information Technology, or related field. 1 - 3 years of hands-on experience in server administration/support. Experience with Windows Server (2016/2019/2022) and/or Linux (RedHat/CentOS/Ubuntu). Knowledge of virtualization platforms (VMware, Hyper-V). Familiarity with Active Directory, DNS, DHCP, and Group Policy. Understanding of server security principles and patch management. Basic scripting knowledge (PowerShell, Bash) is a plus. Strong analytical, troubleshooting, and communication skills. Ability to work independently and as part of a team. Preferred Certifications (Nice to Have): Microsoft Certified: Windows Server Fundamentals / Associate Red Hat Certified System Administrator (RHCSA) CompTIA Server+ or equivalent

Commvault Backup Admin Database Creation and back up administration Good at Performance Monitoring

Hi We are hiring for ITES Company for the Network Support Role (L1/L2 Position) Note : CCNA Certification is mandate Job Description: Provide first level support on both network outages and network-related projects. Minimum 2 years of experience in Networking (LAN/ WAN & Security) Any Bachelor's Degree required; Cisco Certifications such as CCNA, CCNP is Required Demonstrable experience with Cisco Firewalls, Routers, Switches, Fortigate UTM and implementation experience of these devices. in .NET web framework 4.0 & 4.5 and object-oriented programming required. Deep knowledge with proven expertise of Cisco, Brocade networking products, Firewalls, Routers, Switches , Wifi (Cisco/Fortinet/Aruba), maintaining and troubleshooting Expertise in networking concepts such as IPLCs, Leased Lines, MPLS, TI/T3/ E1, VoIP, VPN tunnels etc. Provide 24x7 L1 network operational support of existing network, capacity planning, conduct infrastructure audits, configure security policies/VPNs Provide troubleshooting support to maintain all network systems and monitor them proactively to ensure that production downtime is minimized and SLAs are achieved Ensure an effective communication process is in place with all the stakeholders including vendors, server, voice and desktop support teams. Advanced level understanding of at least one of the following technologies and Intermediate level understanding of a secondary technology Storage (FC, ISCI, etc.) Concepts of Firewall / ACL / Load Balancer / Endpoint Security like McAfee / TrendMicro / Palo Alto Networks Skills / Symantec Linux/Windows Server Key Skills: a) Minimum 2 years of experience in Networking (LAN/ WAN & Security) b) CCNA Certificate c) Any Graduate To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: Click on Start option to Apply and fill the details Select the location as Other ( to get multiple location option ) a)To Apply for above Job Role ( Chennai ) Type : Job Code # 251 b)To Apply for above Job Role ( Gandhinagar ) Type : Job Code # 512 c)To Apply for above Job Role ( Kolkata ) Type : Job Code # 543

Job description Job Title: International Technical Support Executive Location: Pune , Gurgaon Salary: 3 LPA 8 LPA Shift: Rotational Shifts and Rotational Offs Working Days: 5 Days Working, 2 Days Off Transport: Both Way Cab Facility Provided NOTE Must have 1 yr of Exp as a Technical Support with International Clients (Mandate) Only For Immediate Joiners Key Responsibilities: Provide technical support to international customers via phone, email, or chat Troubleshoot software/hardware issues and guide users through step-by-step solutions Escalate unresolved queries to the appropriate internal teams Maintain accurate records of customer interactions and resolutions Meet performance metrics including customer satisfaction, issue resolution time, and quality standards Requirements: Graduate / UG (any stream) Excellent communication skills in English (both verbal and written) Basic understanding of technical concepts (networking, OS, hardware/software) Willingness to work in rotational shifts and on rotational offs 1 year of tech support experience preferred Perks & Benefits: Competitive salary (3 LPA 8 LPA based on experience and performance) Both way cab facility Opportunity to work in a fast-paced, international work environment Career growth and upskilling opportunities Interested in Joining? Call or to HR Ankita : +91 8840819455 Email: ankita2.jobfinder@gmail.com Please share this opportunity with friends who are actively looking for jobs!

We are seeking a highly skilled and experienced Senior System Administrator to join our IT team. This role is vital to ensuring the stability, security, and efficiency of our IT infrastructure. The ideal candidate will have hands-on expertise in Windows Server administration, hardware and software troubleshooting, and network management. You will also play a key role in supporting internal users and mentoring junior team members. Key Responsibilities: Administer and maintain Windows Server environments, including Active Directory, DNS, DHCP, Group Policies , and file/print services . Conduct hardware diagnostics, repairs, and upgrades for desktops, laptops, and servers. Troubleshoot and resolve software, application, and OS-related issues across departments. Manage and monitor LAN/WAN networks , including firewalls, routers, switches , and wireless infrastructure . Ensure optimal system performance and availability through regular monitoring, updates, and preventive maintenance. Administer user accounts, access controls, and security permissions. Perform and verify regular data backups and lead disaster recovery drills. Liaise with vendors and service providers for procurement, maintenance, and technical support. Maintain up-to-date documentation on system configurations, standard operating procedures, and IT policies. Provide guidance, training, and mentorship to junior IT personnel. Required Skills & Qualifications: Bachelors degree in Computer Science , Information Technology , or a related field (or equivalent hands-on experience). Minimum 3 years of experience as a System Administrator or in a similar IT infrastructure role. Deep knowledge of Windows Server 2012/2016/2019 , Active Directory, and Group Policy Management. Strong experience in diagnosing and resolving hardware/software issues . Solid understanding of network protocols , subnetting , VPN , and firewall configurations . Familiarity with virtualization tools such as VMware or Hyper-V is a plus. Proficiency in PowerShell scripting and automation is advantageous. Strong analytical thinking, troubleshooting skills, and attention to detail. Excellent communication skills with a collaborative and proactive mindset.

Mandatory Skills: Vmware VDI. Experience8-10 Years.

Mandatory Skills: Citrix Admin. Experience8-10 Years.

Mandatory Skills: Citrix Admin. Experience8-10 Years.

Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: MSSQL Database Admin. Experience3-5 Years.

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: Windows Server Admin. Experience5-8 Years.

Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Nutanix Admin. Experience3-5 Years.

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: Microsoft Active Directory Admin. Experience5-8 Years.

Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: M365 Exchange Online. Experience3-5 Years.

Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Nutanix Admin. Experience1-3 Years.

Role Purpose Understanding of Customer strategies and business requirement Create Architectural technologies and business roadmap that result in strong business / IT alignment and drive adoption, usages of technology across the enterprise Collaborate with key other infra domain, presales and customer architect Have strong delivery & solution architecture view, assess business needs capacity management, and establish the technical framework Deep understanding on any one of the tower DC technologies a) Virtualization VCF b) Unix c) AD & Exchange d) Storage & backup e) Network (LAN & WAN) and Security f) Service Integration & management tools Excellent ability to handle Customer & IT Vendors Excellent verbal & written communication skills to effectively present findings and reports at local and senior business management level . Mandatory Skills: Vmware Cloud Foundation. Experience5-8 Years.