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3.0 - 4.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. EY-Cyber Security-IAM–Consulting- Risk As part of our EY-cyber security team, you shall engage in Identity & Access Management projects in the capacity of execution of deliverables. An important part of your role will be to actively establish, maintain and strengthen internal and external relationships. You’ll also identify potential business opportunities for EY and GTH within existing engagements and escalate these as appropriate. Similarly, you’ll anticipate and identify risks within engagements and share any issues with senior members of the team The opportunity We’re looking for Security Analyst / Consultant in the Risk Consulting team to work on various Identity and Access Management projects for our customers across the globe. Also, the professional shall need to report any identified risks within engagements and share any issues and updates with senior members of the team. In line with EY’s commitment to quality, you’ll confirm that work is of the highest quality as per EY’s quality standards and is reviewed by the next-level reviewer. As an influential member of the team, you’ll help to create a positive learning culture, coach and counsel junior team members and help them to develop. Your Key Responsibilities Engage and contribute to the Identity & Access Management projects Work effectively as a team member, sharing responsibility, providing support, maintaining communication and updating senior team members on progress Execute the engagement requirements, along with review of work by junior team members Help prepare reports and schedules that will be delivered to clients and other interested parties Develop and maintain productive working relationships with client personnel Build strong internal relationships within EY Consulting Services and with other services across the organization Help senior team members in performance reviews and contribute to performance feedback for staff/junior level team members Contribute to people related initiatives including recruiting and retaining IAM professionals Maintain an educational program to continually develop personal skills Understand and follow workplace policies and procedures Building a quality culture at GTH Manage the performance management for the direct reportees, as per the organization policies Foster teamwork and lead by example Training and mentoring of project resources Participating in the organization-wide people initiatives Skills And Attributes For Success Hands-on experience on end to end implementation of Identity and Access Management tool. Completed at least 2-5 implementations. Good understanding of Identity Access Management solutions. Hands-on Java development and debugging experience. Strong Understanding of Java API’s, libraries, methods and good understanding of XML. Should be capable of dissecting large problems and designing modular, scalable solutions. Familiarity with any Java Framework (Struts/ Spring) is an additional advantage. Should be familiar with application servers such as Tomcat and WebLogic. Should have good understanding of RDMS and SQL queries. Hands-on experience in setting up the Identity and Access Management environment in standalone and cluster environment. Hands-on Development experience on Provisioning Workflows, triggers, Rules and customizing the tool as per the requirements. Strong understanding of LDAP (Lightweight Directory Access Protocol). Capability of understanding the business requirements and converting that into design. Good knowledge of information security, standards and regulations. Should be flexible to work on new technologies in IAM domain. Worked in capacity of techno-functional role of Identity and Access Management Implementation. Worked in client facing role. Need to be thorough in their respective tool with hands-on experience involving configuration, implementation & customization. Deployment of web application & basic troubleshooting of web application issues. Need to liaise with Business stakeholders and seek requirement clarification. Should be able to map business requirements to technical specifications. Use case design, Solution Requirements Specification and mapping business requirements to technical requirements (Traceability Matrix). Architecture Design (optimising the resources made available – servers and load sharing etc.). Involvement in a successful pursuit of a potential client by being part of the RFP response team. To qualify for the role, you must have Bachelor or master’s degree in related field or equivalent work experience Strong command on verbal and written English language. Experience in HTML, JSP and JavaScript. Strong interpersonal and presentation skills. 3 - 4 Years relevant Work Experience Skills Expertise Experience in implementing at least two IAM engagements, including requirements gathering, analysis, design, development, testing, deployment, and application support (SailPoint/OIM/CyberArk/Beyond trust/Thycotic). Experience in carrying out advanced application integration with the IAM solution dealing with advanced provisioning (e.g., multilevel workflows), single sign-on (WIA, Forms, HTTP), and PKI concepts Experience in technologies, such as Java, LDAP, SSL RDBMS, and Linux Good knowledge of Web/application servers (IIS, WebSphere, WebLogic, JBoss, and Apache) Experience in development/configuration of standard/custom IAM integrations using Java, .Net, or other major scripting languages Experience in hands-on development, estimations, sizing, and custom IAM integrations Advanced documentation and presentation skills and well-versed with software development life cycle processes Ability to create, plan, and execute advanced IAM trainings and independently drive proof of concepts involving emerging IAM technologies Exposure to process frameworks and methodologies Excellent verbal and written communication Certifications (preferred): CyberArk Trustee, CyberArk Defender, CyberArk Sentry ITIL or equivalent Work Requirements: Willingness to travel as required Willingness to be on call support engineer and work occasional overtime as required Willingness to work in shifts as required What We Look For Who has hands on experience in setting up the Identity and Access Management environment in standalone and cluster environment. Who has hands-on Development experience on Provisioning Workflows, triggers, Rules and customizing the tool as per the requirements. What Working At EY Offers At EY, we’re dedicated to helping our clients, from start–ups to Fortune 500 companies — and the work we do with them is as varied as they are. You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer: Support, coaching and feedback from some of the most engaging colleagues around Opportunities to develop new skills and progress your career The freedom and flexibility to handle your role in a way that’s right for you EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.
Posted 1 month ago
3.0 - 7.0 years
9 - 13 Lacs
Pune
Work from Office
Join us as an Environment Manager at Barclays where you will spearhead the evolution of our infrastructure and deployment pipelines, driving innovation and operational excellence. You will harness cutting-edge technology to build and manage robust, scalable and secure infrastructure, ensuring seamless delivery of our digital solutions.. To be successful as an Environment Manager, you should have experience with:. Hands-on experience is a must in one or more technical skills under any of the technology platforms as below: (Technologies & tools are given below are for example purpose only) .. Mainframe COBOL, IMS, CICS, DB2, VSAM, JCL, TWS, File-Aid, REXX .. Open Systems and tools – Java, Jenkins, Web-services, APIs, XML, JSON, Parasoft/SoaTest –Service Virtualization.. Mid-Tier technology – MQ, WebSphere, UNIX, API 3rd party hosting platforms .. Data warehouse – ETL, Informatica, Ab-initio, Oracle, Hadoop .. Good knowledge of design/build/support activities in Cloud – Openshift infrastructure.. Experience of CI/CD pipeline support for DevOps team, provisioning Infrastructure in Physical, Virtual and Cloud environments (Openshift Cloud).. Knowledge of ITIL fundamentals for Change & Release Management.. Hands on experience working on WAS, RIT and aPaaS env and Jenkins/Nolio, Git/Stash.. Good knowledge on VmWare Virtualization.. Experience in tools like Bladelogic, AppDynamics.. Experience in monitoring tools like Elk.. Hands on experience on Cloud Platform Technology (AWS , Azure , GCP).. Hands on experience on Incident Management.. Some Other Highly Valued Skills May Include. Stakeholder Management and Leadership.. Decision-making and Problem Solving.. Understanding of Mainframes, Digital Channels .. Understanding of Cloud Technologies like AWS, Azure.. You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills.. The role is based out of Pune.. Purpose of the role. To build and maintain infrastructure platforms and products that support applications and data systems, using hardware, software, networks, and cloud computing platforms as required with the aim of ensuring that the infrastructure is reliable, scalable, and secure. Ensure the reliability, availability, and scalability of the systems, platforms, and technology through the application of software engineering techniques, automation, and best practices in incident response.. Accountabilities. Build Engineering: Development, delivery, and maintenance of high-quality infrastructure solutions to fulfil business requirements ensuring measurable reliability, performance, availability, and ease of use. Including the identification of the appropriate technologies and solutions to meet business, optimisation, and resourcing requirements.. Incident Management: Monitoring of IT infrastructure and system performance to measure, identify, address, and resolve any potential issues, vulnerabilities, or outages. Use of data to drive down mean time to resolution.. Automation: Development and implementation of automated tasks and processes to improve efficiency and reduce manual intervention, utilising software scripting/coding disciplines.. Security: Implementation of a secure configuration and measures to protect infrastructure against cyber-attacks, vulnerabilities, and other security threats, including protection of hardware, software, and data from unauthorised access.. Teamwork: Cross-functional collaboration with product managers, architects, and other engineers to define IT Infrastructure requirements, devise solutions, and ensure seamless integration and alignment with business objectives via a data driven approach.. Learning: Stay informed of industry technology trends and innovations, and actively contribute to the organization's technology communities to foster a culture of technical excellence and growth.. Assistant Vice President Expectations. To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions.. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes.. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.. Take ownership for managing risk and strengthening controls in relation to the work done.. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy.. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively.. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience.. Influence or convince stakeholders to achieve outcomes.. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.. Show more Show less
Posted 1 month ago
3.0 years
0 Lacs
Hyderabad, Telangana, India
Remote
Job Description Are you ready to make an impact at DTCC? Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve. The Information Technology group delivers secure, reliable technology solutions that enable DTCC to be the trusted infrastructure of the global capital markets. The team delivers high-quality information through activities that include development of essential, building infrastructure capabilities to meet client needs and implementing data standards and governance Pay And Benefits Competitive compensation, including base pay and annual incentive Comprehensive health and life insurance and well-being benefits, based on location Pension / Retirement benefits Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee). The Impact You Will Have In This Role The Enterprise Application Support role specializes in maintaining and providing technical support for all applications that are beyond the development stage and are running in the daily operations of the firm. This role works closely with development teams, infrastructure partners, and internal clients to advance and resolve technical support incidents. 3 days onsite is mandatory with 2 optional days remote work (Onsite Tuesdays, Wednesdays and a third day of your choosing) Maybe required to work Tuesday through Saturday or Sunday through Thursday on rotational or permanent basis. Your Primary Responsibilities Experience with using ITIL Change, Incident and Problem management processes. Assist Major Incident calls and engaging the proper parties needed and helping to determine root cause. Troubleshoot and debug system component(s) to resolve technical issues in complex and highly regulated environments comprised of ground and cloud applications and services. Analyze proposed application design(s) and provide feedback on potential gaps or provide recommendations for optimization. Hands-on experience with Monitoring and Alerting processes in Distributed, Cloud and Mainframe environments. Knowledge and understanding of cyber security best practices and general security concepts like password rotation, access restriction and malware detection. Take part in Monthly Service Reviews (MSR) with Development partners to go over KPI metrics. Participate in Disaster Recovery / Loss of Region events (planned and unplanned) executing tasks and collecting evidence. Collaborate both within the team and across teams to resolve application issues and escalate as needed. Support audit requests in a timely fashion providing needed documentation and evidence. Plan and execute certificate creation/renewals as needed. Monitor Dashboards to better catch potential issues and aide in observability. Help gather and analyze project requirements and translate them into technical specification(s). Basic understanding of all lifecycle components (code, test, deploy). Good verbal and written communication and interpersonal skills, communicating openly with team members and others. Contribute to a culture where honesty and transparency are expected. On-call support with flexible work arrangement. **NOTE: The Primary Responsibilities of this role are not limited to the details above. ** Qualifications Minimum of 3 years of relevant Production support experience. Bachelor's degree preferred or equivalent experience. Talents Needed For Success Technical Qualifications (Distributed/Cloud): Hands on experience in Unix, Linux, Windows, SQL/PLSQL Familiarity working with relational databases (DB2, Oracle, Snowflake) Monitoring and Data Tools experience (Splunk, DynaTrace, Thousand Eyes, Grafana, Selenium, IBM Zolda) Cloud Technologies (AWS services (S3,EC2,Lambda,SQS,IAM roles), Azure, OpenShift, RDS Aurora, Postgress) Scheduling Tool experience (CA AutoSys, Control-M) Middleware experience (Solace, Tomcat, Liberty Server, WebSphere, WebLogic, JBoss) Messaging Queue Systems (IBM MQ, Oracle AQ, ActiveMQ, RabbitMQ, Kafka) Scripting languages (Bash, Python, Ruby, Shell, Perl, JavaScript) Hands on experience with ETL tools (Informatica Datahub/IDQ, Talend ) Technical Qualifications (Mainframe) Mainframe troubleshooting and support skills (COBOL, JCL, DB2, DB2 Stored Procedures, CICS, SPUFI, File aid) Mainframe scheduling (Job abends, Predecessor/Successor) Actual salary is determined based on the role, location, individual experience, skills, and other considerations. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. About Us With over 50 years of experience, DTCC is the premier post-trade market infrastructure for the global financial services industry. From 20 locations around the world, DTCC, through its subsidiaries, automates, centralizes, and standardizes the processing of financial transactions, mitigating risk, increasing transparency, enhancing performance and driving efficiency for thousands of broker/dealers, custodian banks and asset managers. Industry owned and governed, the firm innovates purposefully, simplifying the complexities of clearing, settlement, asset servicing, transaction processing, trade reporting and data services across asset classes, bringing enhanced resilience and soundness to existing financial markets while advancing the digital asset ecosystem. In 2024, DTCC’s subsidiaries processed securities transactions valued at U.S. $3.7 quadrillion and its depository subsidiary provided custody and asset servicing for securities issues from over 150 countries and territories valued at U.S. $99 trillion. DTCC’s Global Trade Repository service, through locally registered, licensed, or approved trade repositories, processes more than 25 billion messages annually. To learn more, please visit us at www.dtcc.com or connect with us on LinkedIn , X , YouTube , Facebook and Instagram . DTCC proudly supports Flexible Work Arrangements favoring openness and gives people freedom to do their jobs well, by encouraging diverse opinions and emphasizing teamwork. When you join our team, you’ll have an opportunity to make meaningful contributions at a company that is recognized as a thought leader in both the financial services and technology industries. A DTCC career is more than a good way to earn a living. It’s the chance to make a difference at a company that’s truly one of a kind. Learn more about Clearance and Settlement by clicking here .
Posted 1 month ago
10.0 years
0 Lacs
India
On-site
Company Description At Altisource (NASDAQ: ASPS) we build world-class technologies and services for the mortgage and real estate industry and are well-poised to help revolutionize how homes are bought, sold, and managed. In the US , we partner with 7 out of the top 10 mortgage servicers , operate one of the top three real estate auction websites, and manage a cooperative which represents a 15%+ market share of the $1.8tn US Originations market. Combining operational excellence with a suite of innovative products and technologies, Altisource helps solve the demands of the ever-changing market. With innovation as a guiding principle and a focus on compliance and exceptional service, we provide end-to-end solutions in originations and servicing and offer online real estate platforms for consumers and investors. Founded in 2009, we continue to grow globally and add to our team of seasoned industry experts, innovators and collaborators relentlessly focused on driving results. Our workplace is fast-paced, as we’re constantly evolving to meet the needs of the industry and the customers we serve. Altisource is driving global software innovation, with an end goal of causing major disruption in the financial services industry and beyond. Role: Senior Software Engineer Experience: 6 - 10Years Job Description: Requires 6 -10 years commercial application development experience utilizing Backend Technologies. Strong hands-on experience with Spring Framework, Java, J2EE technologies. Strong hands-on experience with Databases and JPA/Hibernate. Good exposure to AWS services. Key requirement is an ability to quickly learn and stay current with new technologies. Good understanding of object oriented and asynchronous Java development. Good understanding of Microservices and REST API. Experience in Node.js with any backed framework is a plus. Having participated in product building or having work experience in a startup company is of added advantage. Ability to work in a high-paced dynamic environment with broad level requirements, deadlines, pressures etc. Must have experience with GIT Need to have excellent team orientation skills. Good Communication Skills required. Highly motivated, a Go-Getter who needs no supervision. Working knowledge on any cloud native services is a plus. Qualifications +6 years experience as Java developer B.E/B.Tech in Computer Science or similar. excellent knowledge on middleware apps like kafka/RabbitMQ Experience in the Spring, Spring Boot, and Hibernate Knowledge of developing REST API Excellent knowledge of Relational Databases, SQL, and ORM technologies (JPA2, Hibernate). Familiarity with Object-Oriented Design (OOD) Good knowledge of popular Java frameworks like JSF and Spring MVC or any Micro service architecure Experience with test-driven development Results oriented and focused on meeting deliverable timelines. Problem solving skills, analytical mind, and a positive attitude Teamwork and willingness to listen to others Eagerness to learn new ideas, concepts, and technologies. • Understand the requirements from the Product Owners • Collaborate with the team for design and development of features • Ensure the deliverables from the Development is of high quality • Look for process improvements and drive towards excellence Key Result Areas: • Develop new features to meet the needs of Enterprise and Operations teams. • Own the deliverables from a Scrum team and responsible for meeting timelines • Coordinate rapid, smooth, and successfully iterative product launches in close collaboration with Product Owner, Quality Engineering and UI Teams WHAT YOU'LL DO: Handle production incidents in an effective manner and provide quick turnaround to customers Communicate adequately with customers to keep them informed on the status of their tickets at all times Co-ordinate with internal stakeholders such as QE, Product Management, Infrastructure support and Release management teams to deliver solutions to customer requirements Work as a team player to contribute to the overall operational success of the team by being flexible to work in shifts and weekend on call support activities. Document all the customer interactions and technical investigations in the ticketing system at all times Represent team in audit reviews, change advisory calls, business continuity programs such as Disaster Recovery exercises Execute IT application support activities. Envision and support adherence to best practices and standards Responding promptly to application alerts and issues. Level-2 Troubleshooting Applications / Infrastructure issues within benchmarked SLAs Responsible to report production impact details and able to elaborate to the management. Adhere to standards and processes for incident resolution. Maintain production support run books for each application. Analyze and drive to RCA (Root Cause Analysis). Assist in testing and monitoring systems changes implemented. Ensure compliance with Client policies and procedures. Provide appropriate status updates and track assignments on routine basis Level-3 responsibilities for identifying defective behavior within supported applications and work with the appropriate development team to identify root cause and communicate with end-users on the delivered solution. In addition, will need to coordinate with the application development team(s) on the release of hotfixes, features and functionality to supported applications. Will perform release migration steps to Production environments as documented in the release plan. Qualifications: You are a BE/BTech graduate in Computer Science, Computer Engineering or other Engineering streams. 5-7 years of overall experience, primarily in Java / J2EE, Oracle and/or MS/SQL Experience working with J2EE Application Servers (preferably JBoss / WebSphere/WebLogic / Tomcat) Experience in resolving complex technical issues in a Linux/Java/MySQL based platform Working knowledge and experience in AWS Cloud. Knowledge on UNIX, Shell scripts. Experience in application monitoring and performance monitoring using standard tools. Experience with tools such as AppDynamics, Splunk etc., Excellent written / verbal communication skills and excellent technical troubleshooting skills Prior production / product support experience is a must Working knowledge of the residential mortgage industry would be an added advantage Ability to quickly learn and stay current with new technologies, product features and their architecture Ability to work in a high-paced dynamic environment with broad level requirements, deadlines, pressures etc. Highly motivated, a Go-Getter who needs very little or no supervision Willing to work in flexible shifts Additional Information Are you up to the challenge? Apply today! Got a question? Contact our Talent Acquisition Team at working@altisource.com. At Altisource we value diversity, and are proud to be an equal opportunity workplace. We do not discriminate against any employee or applicant for employment on the basis of race, religion, color, sex, national origin, gender identity and/or expression, sexual orientation, age, marital status, veteran status, or disability status.
Posted 1 month ago
0 years
0 Lacs
Gurugram, Haryana, India
On-site
Join our digital revolution in NatWest Digital X In everything we do, we work to one aim. To make digital experiences which are effortless and secure. So we organise ourselves around three principles: engineer, protect, and operate. We engineer simple solutions, we protect our customers, and we operate smarter. Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive. This role is based in India and as such all normal working days must be carried out in India. Job Description Join us as a Software Engineer This is an opportunity for a driven Software Engineer to take on an exciting new career challenge Day-to-day, you'll be engineering and maintaining innovative, customer centric, high performance, secure and robust solutions It’s a chance to hone your existing technical skills and advance your career while building a wide network of stakeholders We're offering this role at associate level What you'll do In your new role, you’ll be working within a feature team to engineer software, scripts and tools, as well as liaising with other engineers, architects and business analysts across the platform. You’ll also be: Producing complex and critical software rapidly and of high quality which adds value to the business Working in permanent teams who are responsible for the full life cycle, from initial development, through enhancement and maintenance to replacement or decommissioning Collaborating to optimise our software engineering capability Designing, producing, testing and implementing our working software solutions Working across the life cycle, from requirements analysis and design, through coding to testing, deployment and operations The skills you'll need To take on this role, you’ll need five years of expereince in design and code on IBM Datapower and IBM WebSphere MQ, development experience in Java or Python on the websphere platform. You'll aso need expertise in specifications like WSDLs/ XSDs. XSL transformation would be an added advantage. You’ll also need: Cross platform services development experience with Websphere ESB with good understanding of SOAP (WSDL, XML, XSD) and REST (JSON, Swagger) Experience in doing DataPower firmware upgrades, security upgrades Experience of creating, handling/managing multiple DataPower environments and DataPower virtual appliances & knowledge of SSL certificates A background in solving highly complex, analytical and numerical problems Experience of implementing programming best practice, especially around scalability, automation, virtualisation, optimisation, availability and performance
Posted 1 month ago
10.0 years
0 Lacs
Gurgaon, Haryana, India
On-site
Job Title: Sr. Product Support Engineer (TCF) Job Description We are seeking an experienced, motivated, creative Lead Production Support Project to join our Cognitive/AI Automation Support team to support AI solutions using Java/J2EE across our 450+ market-leading customer base. This role requires a high degree of independent execution, hands-on technical leadership of teams, ownership and responsibility for customer success. The Manager Development /support is expected to be highly resourceful at swiftly executing Support tasks along development with high quality coding standards. This is a varied role which offers exposure to a wide range of technologies. A commitment to collaborative problem solving, sophisticated design, and delivering quality product(s) is essential. We are seeking an experienced, motivated, creative Lead Production Support Project to join our Cognitive/AI Automation Support team to support AI solutions using Java/J2EE across our 450+ market-leading customer base. This role requires a high degree of independent execution, hands-on technical leadership of teams, ownership and responsibility for customer success. The Manager Development /support is expected to be highly resourceful at swiftly executing Support tasks along development with high quality coding standards. This is a varied role which offers exposure to a wide range of technologies. A commitment to collaborative problem solving, sophisticated design, and delivering quality product(s) is essential. Key Duties and Responsibilities Design, develop, support and automate applications, modules and tasks using Java/J2EE and related Technologies Provide technical leadership to small development teams working on Java and web applications Provide hands-on technical leadership to the Support and development team by jumping into the coding mode when needed by team. Understand business requirements and transform non-technical, business requirements into technical requirements Break down program specifications into its simplest elements and translate this logic into a programming language. Prepare effort/cost estimates/plans which consistently demonstrate minimum deviation from plan. Provide technical designs and solutions and supporting documentation to business/customer problems Accountable and responsible for meeting project timelines Work with minimum guidance from senior leaders, and collaborate with internal team members, shared services teams (e.g., Server team, Network, etc.) as well as external stakeholders as needed throughout each project’s lifecycle Independently perform all necessary end-to-end setup (software and middleware) on development, testing Support & production environments. Proactively identify bottlenecks and bugs, and devise solutions to mitigate and resolve these issues Develop and maintain code quality, organization, and automatization Proactively contribute to and shape quality deliverables, particularly during the design phase Carry out code reviews to ensure quality deliverables from Application support Practice and encourage knowledge sharing with a focus on establishing best practices Ready to work in flexible time zone as per client requirement(s). Support AI Application and Deployment on Production. Qualifications And Experience Required Bachelor’s Degree in Computer Science required; Master’s degree preferred. 10+ years of enterprise application development & Support experience in various development roles and technologies with at least 6 years’ experience with Java/J2EE Technologies. Minimum 3 years’ experience in leading small agile/scrum development teams. Strong development experience in Restful Web Services using Spring or Jersey Frameworks Strong development experience using any ORM (JPA/Hibernate) Knowledge on MERN stack with SQL Server Knowledge on Cloud hosting. Prior web development experience using HTML5, CSS and AJAX/JQuery and AngularJS/DOJO preferred. Demonstrable working knowledge of CI/Build tools like Maven, Ant and Jenkins Strong knowledge of Test Driven Development Solid foundation and experience in agile development methodology Exposure to any unit test framework like Junit/Test NG and Mocking frameworks (e.g. Mockito) Knowledge of design pattern, which includes java, j2ee design pattern. Familiarity with mainstream application servers like WebSphere 8.0, Apache Tomcat. Working knowledge of UNIX commands and scripting. Development experience in cognitive technologies such as IBM Watson, Amazon Alexa, Microsoft LUIS will be preferred Proven experience in SQL and Database programming. Excellent written and verbal communication skills. Must be able to effectively communicate across all levels of the organizations with regards to all aspects of a project solution with managers, client and project team. Strong interpersonal abilities to collaborate across teams Can think creatively and provide innovative designs and solutions to problems. Experience/knowledge of entire software lifecycle process/SDLC. Experience developing and deploying solutions/applications across various environments (on premises and cloud (AWS, Azure, Amazon, etc.). Experience in contact center domain and multi channel customer engagement platforms like Genesys, eGain, Avaya) preferred Location: IND Gurgaon B14-18 Flr Work-at-Home Language Requirements: Time Type: Full time If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents R1626381
Posted 1 month ago
5.0 - 8.0 years
0 Lacs
Mumbai Metropolitan Region
On-site
Job description: Job Description Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations ͏ Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness ͏ Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation ͏ Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations͏ Mandatory Skills: WebSphere Admin . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 month ago
4.0 - 9.0 years
6 - 10 Lacs
Chennai
Work from Office
Position Purpose The Solution Architect is responsible for evaluating business needs and determining how IT can support those needs leveraging application architecture, software, hardware, or infrastructure. The Solution Architect Has a global knowledge in one or several business domains and is assigned to one or several products/tribes. Works with project/product teams and sponsors to provide solutions that address specific business problems/needs and ensures solution compliance/alignment with the architecture framework (guidelines, standards principles) Has a deep knowledge of the PI information system and technologies to suggest the most appropriate solution according to the business requirements and provides insights that facilitate decision-making. Works in close collaboration with the other architects and with Subject Matter Experts, in addition to business and IT teams. Solution Architecture tasks Contribute to analyze the business needs and their importance. Contribute to analyze functional and non-functional requirements. Analyze current technologies/services, available at BNP Paribas. Make architectural recommendations. Determine how to use them to design the most appropriate solution. Define solution scenarios and criteria to facilitate decision-making. Define solution evolution stages according to business priorities. Contribute to validate technology assumptions. Contribute to prepare testing requirements and strategy. Maintain Architectural designs/diagrams in the repository tool (EA Sparx). Solution implementation and support Contribute to build solution prototype (PoC, MVP) Support project/product teams to understand the Architecture design Architecture Vision Understand architecture vision and technology trends of BNP Paribas. Explore practical application of existing, new and emerging technologies and solutions in the Industry. Contribute to technology watch studies(PoC / MVP) in the area of expertise for product/project perimeter. Reference Architecture Contribute to reference architecture of the Group. Contribute to architecture framework and maintenance of PI IT & the Group. Evaluate supplier capabilities with respect to third party tools and how they could contribute to the overall solution. Govern and Control Contribute to prepare project architecture documentation (PAD), detailed specifications, etc. Support project manager as part of architecture committees Ensures that solutions satisfy architecture guidelines, standards, and principles. Ensure that architecture specifications fit with service level expectations. Responsibilities Direct Responsibilities Analyze requirements (functional and non-functional) and create solution architecture. Prepare decision paper for different solution scenarios. Responsible for the architecture document in quality of content and completeness (security aspects, risks, diagrams, cloud maturity aspects). Create use case realizations with detailed information for development team. Maintain EA Sparx repository regularly and keep it updated. Contributing Responsibilities Support development team regarding questions related to the proposed architecture. Review output of development regarding the designed solution. Support creation of architecture blueprints. Technical & Behavioral Competencies Technical: Has more than 4 years of experience as Solution Architect and minimum 8 years of experience in software development Has a good knowledge in enterprise modelling tool (EA Sparx, ArchiMate, etc.) Experienced in developing Java based Web Applications using frameworks like Spring, SpringBoot, Hibernate, Angular/JSP, Tomcat/Websphere and Database (Oracle/MySQL/PostGres). Has a good knowledge in design principles (DDD, event driven design, REST API design with OpenAPI (swagger), documentation) Has practical experience in architecture concepts like micro services. Has a good knowledge in architecture patterns to build secure cloud solutions (IBM cloud, AWS, Azure, Open stack etc.) Is familiar with architecture frameworks (e.g., TOGAF). Expert in modelling methods (e.g., UML, BPMN) Has a good knowledge in data modelling. Knows current technologies about cloud, cyber security, data. Experience in architecture and design of frontend applications (web and mobile) and related technologies Has long experience in software development of complex IT projects. Has good knowledge in CI/CD processes, Gitlab/Github, Ansible, Fortify, NexusIQ and Cloud or virtual environments like OpenShift or similar. Has detailed knowledge about IT authentication and authorization standards like OAuth, SAML, IDPs, LDAP, SSO technologies. Has awareness of International and European standards regarding Cyber Security, financial communication protocols, European accessibility act. Behavioral : Communication expertise is mandatory, as solution architects need to be able to understand and communicate with business and IT (different roles). Strong presentation skills Works very structured and organized. Has very good analytical skills and able to explain complex issues. Has experience working in agile teams. Is a critical thinker, engaged and responsible. Fluent in English both speaking and writing which is a must. German speaking is an advantage. Specific Qualifications (if required) Skills Referential Behavioral Skills : (Please select up to 4 skills) Creativity & Innovation / Problem solving Ability to collaborate / Teamwork Attention to detail / rigor Ability to deliver / Results driven Transversal Skills: (Please select up to 5 skills) Analytical Ability Ability to develop and adapt a process Ability to understand, explain and support change Ability to anticipate business / strategic evolution Ability to manage / facilitate a meeting, seminar, committee, training Education Level: Master Degree or equivalent Experience Level: At least 10 years Other/Specific Qualifications (if required) Skill Name 1. Java, Spring, Oracle 2. Architectural Solutions 3. EA Sparx 4. UML / BPMN 5. Authentication/Authorization 6. Design patterns 7. Cloud topics
Posted 1 month ago
4.0 - 9.0 years
6 - 11 Lacs
Chennai
Work from Office
Position Purpose The Solution Architect is responsible for evaluating business needs and determining how IT can support those needs leveraging application architecture, software, hardware, or infrastructure. Has a global knowledge in one or several business domains and is assigned to one or several products/tribes. Works with project/product teams and sponsors to provide solutions that address specific business problems/needs and ensures solution compliance/alignment with the architecture framework (guidelines, standards principles) Has a deep knowledge of the PI information system and technologies to suggest the most appropriate solution according to the business requirements and provides insights that facilitate decision-making. Works in close collaboration with the other architects and with Subject Matter Experts, in addition to business and IT teams. Solution Architecture tasks Contribute to analyze the business needs and their importance. Contribute to analyze functional and non-functional requirements. Analyze current technologies/services, available at BNP Paribas. Make architectural recommendations. Determine how to use them to design the most appropriate solution. Define solution scenarios and criteria to facilitate decision-making. Define solution evolution stages according to business priorities. Contribute to validate technology assumptions. Contribute to prepare testing requirements and strategy. Maintain Architectural designs/diagrams in the repository tool (EA Sparx). Solution implementation and support Contribute to build solution prototype (PoC, MVP) Support project/product teams to understand the Architecture design Architecture Vision Understand architecture vision and technology trends of BNP Paribas. Explore practical application of existing, new and emerging technologies and solutions in the Industry. Contribute to technology watch studies(PoC / MVP) in the area of expertise for product/project perimeter. Reference Architecture Contribute to reference architecture of the Group. Contribute to architecture framework and maintenance of PI IT & the Group. Evaluate supplier capabilities with respect to third party tools and how they could contribute to the overall solution. Govern and Control Contribute to prepare project architecture documentation (PAD), detailed specifications, etc. Support project manager as part of architecture committees Ensures that solutions satisfy architecture guidelines, standards, and principles. Ensure that architecture specifications fit with service level expectations. Responsibilities Direct Responsibilities Analyze requirements (functional and non-functional) and create solution architecture Prepare decision paper for different solution scenarios. Responsible for the architecture document in quality of content and completeness (security aspects, risks, diagrams, cloud maturity aspects) Create use case realizations with detailed information for development team Maintain EA Sparx repository regularly and keep it updated Contributing Responsibilities Support development team regarding questions related to the proposed architecture Review output of development regarding the designed solution Support creation of architecture blueprints. Technical & Behavioral Competencies Has more than 4 years of experience as Solution Architect and minimum 8 years of experience in software development Has a good knowledge in enterprise modelling tool (EA Sparx, ArchiMate, etc.) Experienced in developing Java based Web Applications using frameworks like Spring, SpringBoot, Hibernate, Angular/JSP, Tomcat/Websphere and Database (Oracle/MySQL/PostGres) Has a good knowledge in design principles (DDD, event driven design, REST API design with OpenAPI (swagger), documentation) Has practical experience in architecture concepts like micro services Has a good knowledge in architecture patterns to build secure cloud solutions (IBM cloud, AWS, Azure, Open stack etc.) Is familiar with architecture frameworks (e.g., TOGAF). Expert in modelling methods (e.g., UML, BPMN) Has a good knowledge in data modelling. Knows current technologies about cloud, cyber security, data. Experience in architecture and design of frontend applications (web and mobile) and related technologies Has long experience in software development of complex IT projects. Has good knowledge in CI/CD processes, Gitlab/Github, Ansible, Fortify, NexusIQ and Cloud or virtual environments like OpenShift or similar. Has detailed knowledge about IT authentication and authorization standards like OAuth, SAML, IDPs, LDAP, SSO technologies. Has awareness of International and European standards regarding Cyber Security, financial communication protocols, European accessibility act. Core skill sets: Communication expertise is mandatory, as solution architects need to be able to understand and communicate with business and IT (different roles). Strong presentation skills Works very structured and organized. Has very good analytical skills and able to explain complex issues. Has experience working in agile teams. Is a critical thinker, engaged and responsible. Fluent in English both speaking and writing which is a must. German speaking is an advantage. Specific Qualifications (if required) Skills Referential Behavioural Skills : (Please select up to 4 skills) Ability to collaborate / Teamwork Creativity & Innovation / Problem solving Attention to detail / rigor Ability to deliver / Results driven Transversal Skills: (Please select up to 5 skills) Ability to develop and adapt a process Ability to understand, explain and support change Analytical Ability Ability to anticipate business / strategic evolution Ability to manage / facilitate a meeting, seminar, committee, training Education Level: Bachelor Degree or equivalent Experience Level At least 10 years.
Posted 1 month ago
2.0 - 7.0 years
4 - 9 Lacs
Chennai
Work from Office
Position Purpose The BNP Paribas Fortis IT department is working in Agile mode, which offers a challenging and motivating environment where teams and employees are empowered to manage their own technical domain. You will work in the IT Security Production Tribe, within the squad Responsibilities Direct Responsibilities The candidate will guarantee the respect of asset information security and ensure correct implementation of the security model. The mission of the IAM Asset Security Consultant is to define and promote the Asset Modeling (AM) frameworks for coordinating and planning a service oriented approach: Taking ownership about the AM process and keeping it updated/improved. Ensuring that the necessary AM procedures exist, are communicated and used by the security community Provide guidance, training and support to the security community in the implementation and operation of the security modelling; Assist and advice the Asset Business responsible and IT developers in defining logical & technical permission management inside the assets (applications, packages, systems, file shares, ). Assess, challenge and validate request to change security on assets according the Information Security Policy Execute daily checks to keep the overall asset models under control Technical & Behavioral Competencies Mandatory: + 2 years experience in security technology and processes (Identity & Access Management aspects, Segregation of Duties, Role Based Access Control) Knowledge of the Information Security Standards & Frameworks Preferable: Expertise in MS Active Directory OR Websphere OR Mainframe OR Linux/Unix OR Oracle OR Cloud computing + experience with MS Excel and SQL requests. Specific Qualifications (if required) Agile environment Follows the Customer processes for projects, incident and change management. Being standalone and team worker, analytical minded, meet commitment, ability to work in a dynamic and multi-cultural environment, flexible, customer-oriented, understand risk awareness. Motivated self-starter, process-oriented with high attention to detail Quick self-starter, pro-active attitude. Good communication skills, Good analytical and synthesis skills. Autonomy, commitment, and perseverance. Ability to work in a dynamic and multicultural environment. Flexibility (in peak periods extra efforts may be required). Open minded and show flexibility in self-learning new technologies/tools. You are customer minded and can translate technical issues into non-technical explanations. You are always conscious about continuity of services. You have a very good team spirit and share your knowledge and experience with other members of the team. Working in collaboration with team. Client-oriented, analytical, initiative oriented and able to work independently. Be flexible and ready to provide support outside of Business hours (on-call). Able to take additional responsibility. Able to work from base location Chennai/Mumbai (Whichever is your base location) during hybrid model. You are flexible and ready to provide support outside of Business hours (on-call). Skills Referential Behavioural Skills : (Please select up to 4 skills) Ability to collaborate / Teamwork Communication skills - oral & written Organizational skills Client focused Transversal Skills: (Please select up to 5 skills) Ability to understand, explain and support change Ability to develop and adapt a process Ability to anticipate business / strategic evolution Analytical Ability Ability to manage a project Education Level: Bachelor Degree or equivalent
Posted 1 month ago
7.0 - 10.0 years
5 - 8 Lacs
Gurgaon
On-site
Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Computer Engineering Travel Percentage : 1 - 5% Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. About the team This role is a part of our OPF team. FIS Open Payment Framework (OPF) is a set of reusable and extensible components, frameworks, and technical services which can be assembled in different configurations to build a personalized Payment Processing System. From the Open Payment Framework, FIS has created predefined solutions around the bank payment hub, including Domestic & International payments (XCT) , SEPA Direct Debits & Credit Transfers (SEPA) , SCT INST ,UK Faster Payments ,Immediate Payments ,eBanking (EBK) ,Business Payments (BP), NPP, BACS ,US ACH. What you will be doing : Develop application code for java programs. Design, implement and maintain java application phases. Designing, coding, and debugging and maintenance of Java, J2EE application systems. Object-oriented Design and Analysis (OOA and OOD). Evaluate and identify new technologies for implementation. Ability to convert business requirement into executable code solution. Provide leadership to technical team. What you bring: Must have 7 to 10 years of experience in Java Technologies. Must have experience on Banking domain. Proficiency in Core Java, J2EE, ANSI SQL, XML, Struts, Hibernate, Spring and Springboot. Good experience in Database concepts (Oracle/DB2), docker, kubernates, Core Java Language (Collections, Concurrency/Multi-Threading, Localization, JDBC), microservices. Hands on experience in Web Technologies (Either Spring or Struts, Hibernate, JSP, HTML/DHTML, Web services, JavaScript) Must have knowledge of one J2EE Application Server e.g.: WebSphere Process Server, WebLogic, jboss. Working Knowledge of JIRA or equivalent. What we offer you An exciting opportunity be a part of World’s Leading FinTech Product MNC To be a part of vibrant team and to build up a career on core banking/payments domain. Competitive salary and attractive benefits including GHMI/ Hospitalization coverage for employee and direct dependents. A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass
Posted 1 month ago
7.0 - 10.0 years
0 Lacs
Gurugram, Haryana, India
On-site
Position Type Full time Type Of Hire Experienced (relevant combo of work and education) Education Desired Bachelor of Computer Engineering Travel Percentage 1 - 5% Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. About The Team This role is a part of our OPF team. FIS Open Payment Framework (OPF) is a set of reusable and extensible components, frameworks, and technical services which can be assembled in different configurations to build a personalized Payment Processing System. From the Open Payment Framework, FIS has created predefined solutions around the bank payment hub, including Domestic & International payments (XCT) , SEPA Direct Debits & Credit Transfers (SEPA) , SCT INST ,UK Faster Payments ,Immediate Payments ,eBanking (EBK) ,Business Payments (BP), NPP, BACS ,US ACH. What You Will Be Doing Develop application code for java programs Design, implement and maintain java application phases Designing, coding, and debugging and maintenance of Java, J2EE application systems Object-oriented Design and Analysis (OOA and OOD) Evaluate and identify new technologies for implementation Ability to convert business requirement into executable code solution Provide leadership to technical team What You Bring Must have 7 to 10 years of experience in Java Technologies Must have experience on Banking domain Proficiency in Core Java, J2EE, ANSI SQL, XML, Struts, Hibernate, Spring and Springboot Good experience in Database concepts (Oracle/DB2), docker, kubernates, Core Java Language (Collections, Concurrency/Multi-Threading, Localization, JDBC), microservices Hands on experience in Web Technologies (Either Spring or Struts, Hibernate, JSP, HTML/DHTML, Web services, JavaScript) Must have knowledge of one J2EE Application Server e.g.~ WebSphere Process Server, WebLogic, jboss Working Knowledge of JIRA or equivalent What We Offer You An exciting opportunity be a part of World’s Leading FinTech Product MNC To be a part of vibrant team and to build up a career on core banking/payments domain Competitive salary and attractive benefits including GHMI/ Hospitalization coverage for employee and direct dependents A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice . Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass
Posted 1 month ago
5.0 years
0 Lacs
Ahmedabad, Gujarat, India
On-site
Introduction A career in IBM Software means you’ll be part of a team that transforms our customer’s challenges into solutions. Seeking new possibilities and always staying curious, we are a team dedicated to creating the world’s leading AI-powered, cloud-native software solutions for our customers. Our renowned legacy creates endless global opportunities for our IBMers, so the door is always open for those who want to grow their career. We are seeking a skilled software developer to join our IBM Software team. As part of our team, you will be responsible for developing and maintaining high-quality software products, working with a variety of technologies and programming languages. Your Role And Responsibilities As a key member of our dynamic team, you will play a vital role in crafting exceptional software experiences. Your responsibilities will include bench marking the performance and scalability of complex systems, making performance improvements to the code and assisting with problem determination and resolution to customer issues regarding system performance. Collaboration is at the heart of what we do, and you'll be working closely with fellow developers, designers, and product managers to ensure our software aligns seamlessly with user expectations. The role seeks good levels of personal organization and the ability to work well within a distributed global team in a fast-paced and exciting environment. You will be office-based, working with senior software engineers who will help you integrate into the team, the department and wider IBM. You will be joining a development squad following Design Thinking and Agile principles where you are expected to collaboratively develop creative solutions. The work can be varied; flexibility to learn new technologies and skills is key as we look to help grow your career within IBM. A positive attitude and a passion to succeed is essential in joining a high-performing software development team at IBM. Preferred Education Master's Degree Required Technical And Professional Expertise 5+ years of hands-on experience with strong expertise in Java development. Strong expertise in SQL and relational databases (IBM DB2, Oracle, or Microsoft SQL Server). Proficient in writing unit tests with JUnit. Experience working with RESTful APIs. Hands-on experience with WebSphere or WebLogic application servers. Familiar with Agile development practices (Scrum/Kanban). Proficient in tools like Git, and JIRA. Preferred Technical And Professional Experience Experience with IBM Maximo family of products. Familiarity with OpenShift, Kubernetes, and containerized development. Exposure to JMeter, MongoDB, and Apache Kafka. Understanding or experience with Salesforce integrations.
Posted 1 month ago
7.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Country India Working Schedule Full-Time Work Arrangement Hybrid Relocation Assistance Available No Posted Date 28-May-2025 Job ID 9065 Description And Requirements Position Summary This position is responsible for design and implementation of application platform solutions, with an initial focus on Enterprise Content Management (ECM) platforms such as enterprise search and document generation/workflow products such as IBM FileNet / BAW, WebSphere Application Server (WAS), and technologies from OpenText. While gaining and providing expertise on these key business platforms, the Engineer will identify opportunities for automation and cloud-enablement across other technologies within the Platform Engineering portfolio and developing cross-functional expertise Job Responsibilities Provide design and technical support to application developers and operations support staff when required. This includes promoting the use of best practices, ensuring standardization across applications and troubleshooting Design and implement complex integration solutions through collaboration with engineers and application teams across the global enterprise Promote and utilize automation to design and support configuration management, orchestration, and maintenance of the integration platforms using tools such as Perl, Python, and Unix shell Collaborate with senior engineers to understand emerging technologies and their effect on unit cost and service delivery as part of the evolution of the integration technology roadmap Investigate, recommend, implement, and maintain ECM solutions across multiple technologies Investigation of released fix packs, provide well documented instructions and script automation to operations for implementation in collaboration with Senior Engineers in support of platform currency Capacity reviews of current platform Participate in cross-departmental efforts Leads initiatives within the community of practice Willing to work in rotational shifts Good Communication skill with the ability to communicate clearly and effectively Knowledge, Skills And Abilities Education Bachelor’s Degree in Computer Science, Information Systems, or related field. Experience 7+ years of total experience and at least 4+ years of experience in design and implementation of application platform solutions on Enterprise Content Management (ECM) platforms such as enterprise search, document generation/workflow products such as IBM FileNet / BAW, WebSphere Application Server (WAS) Promote and utilize automation to design and support configuration management, orchestration, and maintenance of the integration platforms using tools such as Perl, Python, and Unix shell Apache / HIS Linux/Windows OS Communication Json/Yaml Shell scripting Integration of authentication and authorization methods Web to jvm communications SSL/TLS protocols/cipher suites and certificates/keystores FileNet/BAW install, configure, administer Liberty administration Troubleshooting Integration with database technologies Integration with middleware technologies Good To Have Ansible Python OpenShift AZDO Pipelines Other Requirements (licenses, Certifications, Specialized Training – If Required) Working Relationships Internal Contacts (and Purpose Of Relationship) MetLife internal partners External Contacts (and purpose of relationship) – If Applicable MetLife external partners About MetLife Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible. Join us!
Posted 1 month ago
3.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Meet Our Team: We are face of Pega. Our aim is to Providing world class technical support and advice on the use of Pegasystems’ Products and Applications. We make it easy, pleasant, and rewarding for our customers to work with us. You will be working along with best colleagues and customers across the globe. Picture Yourself at Pega: The Technical Support Engineer (TSE) is a key technical role within Global Customer Support (GCS) and the first point of contact to customers to address issues. This position develops customer satisfaction and loyalty by providing superior support services for Pega’s products. What You'll Do at Pega: The TSE uses their understanding of Pegasystems’ products, the technical environment in which they run, and our customers’ business objectives to drive support cases to timely and quality clarification and subsequent resolution by themselves or others in Pega Who You Are: Minimum of 3-5 years of experience in a Java Product Support/Development. Ability to identify, propose and implement solutions and ability to work in a flexible, team environment Aptitude for quickly understanding complex technical issues, understand customer end-to-end deployments, products and underlying architecture Advanced teamwork skills with the ability to collaborate and negotiate with other groups and manage conflict Proven ability to interact directly with customers at all levels Demonstrated customer-facing skills including expectation management, communication skills, information management Demonstrated effective oral and written communication skills, including poise in pressure situations Good to have: Experience working with J2EE Application Servers (preferably Websphere, Weblogic and Tomcat) and/or relational databases (preferably Oracle, DB2 and UDB) Troubleshooting and debugging experience would be an added advantage Experience in a product organization is a plus What You've Accomplished: Strong analytical and problem-solving skills. Should have extensive experience at Core Java, JSP, Servlets and JDBC In-depth knowledge of OOPS concepts, Multithreading, Exception Handling, Collections concepts and File systems. Pega Offers You: Gartner Analyst acclaimed technology leadership across our categories of products Continuous learning and development opportunities An innovative, inclusive, agile, flexible, and fun work environment Competitive global benefits program inclusive ofpay + bonus incentive, employee equity in the company #LI-SJ1 Job ID: 21762
Posted 1 month ago
5.0 years
0 Lacs
India
On-site
Greetings from "HCL Software" "HCL Software (hcl-software.com)”: - Is a Product Development Division of HCL Tech: That operates its primary Software business. At HCL Software we Develop, Market, Sell and Support over 20 Product families in the areas of Customer Experience, Digital Solutions, Secure DevOps, Security & Automation. About the Commerce Product: HCL Commerce: - Cloud is a Software Platform framework for e-commerce, including marketing, sales, customer, and order processing functionality. WebSphere Commerce is built on the Java - Java EE platform using open standards, such as XML, and Web services. Summary: We are looking for a Sr. UI Developer (UI & ReactJS) within our Commerce Product team. We are looking for candidates with 5+ years of experience who possess the following skills: - Btech/BE in Computer Science or related technical field or proof of exceptional skills in related fields with practical software engineering experience. Front End Development Technologies: HTML5, CSS, JavaScript (ES6+), TypeScript. ReactJs, Redux, Next.js UI/UX optimization, Responsive Design Work Location: Bangalore, Pune, Noida. Backend & API Integration: • Node.js, Express.js • RESTful API design and integration. Responsibilities: Responsible for working with clients to analyse requirements and build new feature/function or enable out of the box (Ruby Store Front) feature/function. Experience in implementing scalable, secure, and high-performance systems using Java, .NET, and cloud-native technologies. Proven ability to work cross-functional teams, align technology with business goals, and drive full lifecycle software development from concept to deployment. Experience in modernizing legacy systems leveraging emerging technologies.
Posted 1 month ago
10.0 years
0 Lacs
Gurugram, Haryana, India
On-site
Job Title: Java Lead – Full Stack Technical Lead Location: Gurugram, India Employment Type: Full-Time Notice Period: Immediate Joiners Preferred Experience Required: 10+ Years Note - JAVA with React Mandatory We are looking for a seasoned Full Stack Java Technical Lead with deep hands-on experience in both backend (Java/Spring Boot) and frontend (React.js) development. This leadership role involves guiding cross-functional teams, delivering scalable enterprise solutions, and ensuring technical excellence throughout the development lifecycle. Prior experience with Active Directory (AD) integration for authentication and authorization is a must. Key Responsibilities Technical Leadership & Team Management Lead and mentor cross-functional development teams (Java backend & React.js frontend). Define coding standards, architecture, and best practices across the full technology stack. Act as the primary technical advisor to business stakeholders. Foster a culture of continuous learning and innovation. Full Stack Development Oversight Architect and develop scalable backend services using Java, Spring Boot, and Microservices. Guide the development of modern, responsive frontends with React.js and UI frameworks (e.g., Material-UI, Bootstrap). Ensure seamless integration between frontend and backend via RESTful APIs. Lead performance tuning, security enhancements, and code refactoring. Active Directory (AD) Integration Implement secure authentication and authorization mechanisms using AD. Integrate AD with Java backend using Spring Security (LDAP, SAML, or SSO). Work closely with IT teams to ensure proper AD setup and compliance with enterprise security standards. Project Delivery & Agile Practices Lead Agile ceremonies including sprint planning, estimation, reviews, and retrospectives. Track progress, mitigate technical risks, and ensure on-time delivery. Collaborate effectively with product owners, QA, DevOps, and UI/UX teams. Code Quality & Testing Promote best practices in code review, unit testing, and integration testing. Drive adoption of modern testing tools and CI/CD pipelines. Ensure compliance with accessibility and responsive design standards. Required Skills & Qualifications 10+ years of experience in software development with strong full stack proficiency. Expert in Java , Spring Boot , Microservices , and RESTful API design. Strong frontend skills using React.js , Redux/Context API , and component libraries (Material-UI, Bootstrap). Proven experience integrating Active Directory (AD) with Java using Spring Security, SAML, or SSO. Strong knowledge of Oracle databases , stored procedures, and backend integrations. Familiar with IBM HTTP Server (IHS) , WebSphere Application Server (WAS) , and containerization tools (Docker, Kubernetes). Solid understanding of Kafka , Agile methodologies, and SDLC. Excellent communication, leadership, and stakeholder management abilities. Bachelor’s degree in Computer Science, Information Technology, or a related field. Preferred Qualifications Experience with cloud platforms such as AWS , Azure , or GCP . Familiarity with application monitoring, logging, and DevOps practices. Knowledge of enterprise-grade security and performance best practices.
Posted 1 month ago
5.0 years
0 Lacs
Pune, Maharashtra, India
On-site
About company: Our client is prominent Indian multinational corporation specializing in information technology (IT), consulting, and business process services and its headquartered in Bengaluru with revenues of gross revenue of ₹222.1 billion with global work force of 234,054 and listed in NASDAQ and it operates in over 60 countries and serves clients across various industries, including financial services, healthcare, manufacturing, retail, and telecommunications. The company consolidated its cloud, data, analytics, AI, and related businesses under the tech services business line. Major delivery centers in India, including cities like Chennai, Pune, Hyderabad, and Bengaluru, kochi, kolkatta, Noida. Job Title : Mainframe Developer Exp: 5+ years Location: Pune Notice Period: 0-15 days / serving Salary : As per Market Mode : Contract to Hire Mainframe Developer – Banking Domain Key Responsibilities Design, code, test, debug, document, implement, and maintain mainframe applications using COBOL, JCL, CICS, DB2, VSAM Analyze business and technical requirements; prepare high- and low-level technical documentation Optimize system performance and resolve batch/online processing issues Handle batch scheduling with tools like TWS/CA‑7 and integrate using WebSphere MQ, APIs, etc. Collaborate with business analysts, QA, operations, and cross-functional teams; support UAT and production post‑implementations . Mentor junior developers, conduct code reviews, and manage system maintenance and incident management. Required Technical Skills COBOL , JCL , CICS (including Plex/MRO), VSAM (KSDS, ESDS, RRDS), DB2 , IMS/DC optionally. Mainframe tools/utilities: TSO/ISPF, File-AID, Abend-AID, IBM utilities (IEBGENER, SORT, IDCAMS), Syncsort, Easytrieve. Batch scheduling & job control: TWS, CA-7, Connect:Direct/NDM Messaging/integration: WebSphere MQ, APIs (JSON/REST/SOAP via z/OS Connect) Security: RACF or equivalent mainframe security framework Development & deployment: DevOps/CI-CD pipelines (Bitbucket/Git, Changeman, Endevor, Xpediter) . Desired Domain Experience: Banking/financial services expertise, particularly trade finance, payments, credit/debit card processing Preferred familiarity with FIS Systematics platforms (ALS, IMPACS, RM, ST) Knowledge of application modernization, e.g., integration with Java, REST APIs, z/OS Connect Experience & Qualifications: 5–10 years of proven mainframe development experience. Strong academic background (typically ≥70% through schooling and degree) Excellent analytical, problem-solving, communication, and documentation skills . Comfortable in Agile/DevOps/Waterfall environments . Prior exposure to batch support, on-call duties, production issue handling a plus
Posted 1 month ago
7.0 - 11.0 years
8 - 17 Lacs
Bengaluru
Hybrid
We are hiring an experienced Senior Java Developer with 610 years of hands-on expertise in building, maintaining, and scaling enterprise-level web applications. The ideal candidate should have deep proficiency in Java, J2EE, Spring Boot , and experience working with REST/SOAP APIs , microservices, and secure coding practices. This is a high-impact role involving end-to-end SDLC, team collaboration, and performance optimization. Key Responsibilities: Drive end-to-end software development lifecycle: analysis, design, development, testing, deployment & support. Design and build scalable, secure web applications using Java, J2EE, Spring Boot, REST/SOAP APIs . Collaborate with cross-functional teams: UI/UX, QA, DB, DevOps. Participate in architectural reviews, requirement analysis, and high-level design. Ensure secure coding practices and compliance with PCI, OWASP standards. Lead and mentor a team of 5–10 developers ; conduct code reviews. Document technical design and ensure alignment with best practices. Work on multi-tier, microservices-based architecture . Technical Skills Required: Core Java (Java 7/8/11), J2EE Spring Boot, Spring Framework RESTful and SOAP Web Services Hibernate / ORM tools Servlets, JSP SQL & PL/SQL, DB Design Web/Application Servers (WebSphere, Tomcat) Microservices Architecture Basic understanding of UI Frameworks (ReactJS/Angular) Secure Coding Practices (e.g., PCI DSS, OWASP) Version Control (SVN, Git) Defect Management (e.g., Jira) JMS or EJB (good to have) Desirable: Experience in Agile/Scrum methodology Familiarity with DevOps tools and CI/CD pipelines Experience leading small to mid-sized teams Soft Skills: Excellent verbal and written communication Strong analytical & problem-solving mindset Team leadership and motivational skills Detail-oriented and quality-focused
Posted 1 month ago
12.0 - 18.0 years
0 Lacs
Kochi, Kerala, India
On-site
Introduction Joining the IBM Technology Expert Labs teams means you'll have a career delivering world-class services for our clients. As the ultimate expert in IBM products, you'll bring together all the necessary technology and services to help customers solve their most challenging problems. Working in IBM Technology Expert Labs means accelerating the time to value confidently and ensuring speed and insight while our clients focus on what they do best—running and growing their business. Excellent onboarding and industry-leading learning culture will set you up for a positive impact, while advancing your career. Our culture is collaborative and experiential. As part of a team, you will be surrounded by bright minds and keen co-creators—always willing to help and be helped—as you apply passion to work that will positively impact the world around us. Your Role And Responsibilities As an IBM APIC Architect, you would be responsible for Be a trusted Advisor of the Customer on IBM APIconnect. Have the ability to influence decision makers on technical feasibility. Guide and implement strategy to transform customer business needs into a technically viable solution. Create solution blueprint, estimates, gap analysis, and conceptual designs/customer demos. Implement solutions within defined architectural guardrails, principles and framework. Use industry/functional expertise to guide customers with the potential capability of IBM APIConnect. Work on IBM APIConnect – configurations, workflows etc. Provide development support, deployment support, post go-live support. Responsible for IBM APIC Implementation within customer landscape. Abie to work independently and as part of a team in a fast-paced, dynamic development environment Be the central point of connect across various teams working on the solution. Be the technical SPOC for customer and guide them with your technical expertise. Actively involve in customer proposals and support business development activities. Act as a mentor to junior engineers and guide them on IBM APIC. Required Technical And Professional Expertise Must have minimum 12-18 year’s experience with IBM EAI tools like IBM API Connect, IBM Datapower and IBM MQ Good expertise in enterprise integration, API management and middleware technologies. Design and Development of API Proxies with Policy configurations on IBM API Connect Hands experience on IBM API connect with knowledge on Developer Portal, API Manager Developer toolkit Strong knowledge of API design principles, RESTful architecture, and microservices. Experience with API security, authentication, and authorization protocols. Hands-on experience in DevOps and CI/CD tools such as Git, Jenkins, Nexus etc Good experience in Java/J2EE, Microservices architecture, APIs (REST and GraphQL) Must have experience in OAuth2.0, SAML, JWT and SSO Must have experience in IBM API Management for implementing REST API, SOAP APIs, Plans, Security Policies. Good expertise in enterprise integration, API management and middleware technologies. Install, configure, and maintain IBM DataPower appliances and API Connect infrastructure in a clustered environment, ensuring high availability and load balancing for APIs. Collaborate with development teams to design and implement API policies and security configurations on DataPower and API Connect to protect sensitive data and enforce API governance. Monitor system performance and troubleshoot issues related to DataPower, API Connect, API traffic, and overall system health. Manage and maintain SSL certificates, cryptographic objects, and security configurations on DataPower devices and API Connect gateway. Work closely with network and security teams to integrate DataPower appliances and API Connect into the existing infrastructure and enforce security best practices. Assist in capacity planning and scalability efforts to accommodate future API growth and traffic demands. Develop and maintain documentation related to DataPower configurations, API Connect configurations, API policies, and troubleshooting procedures. Good monitoring, logging and troubleshooting skills Good knowledge in Docker and Kubernetes container orchestration systems Experienced with IBM Data Power development activities like service design, creation, AAA creation. XSLT, XQuery, Gateway Script, XSD, SOAP web services, REST services, SAML. Should have experience on Crypto profiles and debugging skills. Strong knowledge in XML, WSDL, XSLT, JSON, XML Schema, and XPATH Should have experience in Gateway script and XSLTs. Should have good knowledge in Node JS and framework available for it (such as Express, etc depending on your technology stack) Experience in Administration and configuration management tasks Good Troubleshooting skills and monitoring activities Strong knowledge in DP Firmware Upgrades Should have knowledge on installation and networking concepts. Creating Users, domains, access restrictions Hands-on Experience in AAA (authentication, authorization, auditing) and Customization of AAA Policy Hands-on Experience in SSL/TLS Proxy configuration and certificate management. Good knowledge of SOA, SOAP, REST, WSDL, XSD, XML, XSLT, XPATH and JSON Error Handling & Logging in DataPower Preferred Technical And Professional Experience Good to have knowledge on CP4I,APIC,ACE,AWS. Experience on connecting the applications with the other application using different protocols( HTTPS, FTP, MQ, TCP etc.) Experience in IIB/ACE administration on windows and UNIX systems. Troubleshooting and Managing IBM WebSphere channels, listeners, intercommunications (TCP/IP) and triggering. Experience in writing reusable, testable, and efficient code Experience in writing Automation scripts Experience in creating backend connections with different platforms MQs, Stored procedures, Data tables, APIC. Experience with cloud service providers like AWS/Azure/GCP Familiarity with API security standards such as OAuth, JWT, SSL, and API key management. Proficiency in scripting languages (e.g., Shell, Python) to automate tasks and implement monitoring solutions. Strong communication, written, and presentation skills Excellent problem-solving and analytical skills
Posted 1 month ago
2.0 - 3.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
2 to 3 years of strong expertise in IBM WebSphere Commerce (WCS) platform In depth knowledge and experience of least one WCS subsystem Good understanding of WebSphere Commerce tools,data load utilities, access control policies,store models preferably extended site model Good understanding of application resource bindings, deployment descriptors and J2EE applications packaging for example: EJB, JAR, RAR, web modules (WARs). Sound knowledge of Struts & Spring framework, Jquery, advanced J2ee, REST & SOAP protocols
Posted 1 month ago
2.0 years
0 Lacs
Ahmedabad, Gujarat, India
On-site
Introduction At IBM, work is more than a job - it’s a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you’ve never thought possible. Are you ready to lead in this new era of technology and solve some of the world’s most challenging problems? If so, let’s talk. Your Role And Responsibilities Java developer with good understanding of how to design, implement and support Java / J2EE based applications. Experience in working with different OS like Linux (all flavours) and Windows. Implement functional business requirements and non-functional technical requirements. Functionally test product features. Demonstrate excellent verbal and written communication skills. Good knowledge of Java/Perl/Shell/Python scripting. Excellent team player. Preferred Education Bachelor's Degree Required Technical And Professional Expertise 2+ years, experience in Java development. Scripting languages like Python and Perl. Understanding of different platforms and Operating systems. Troubleshooting and problem-solving skills. Excellent communication skills. Team player. Preferred Technical And Professional Experience Working knowledge in relational database, preferably Postgres. Working knowledge of application servers, preferably WebSphere, Tomcat. Basic knowledge of TLS, Certificates, cryptography and key management concepts. Experience with developing products/applications on Cloud platforms (Kubernetes, RedHat OCP). Familiarity with cloud computing services such as AWS, Azure, GCP. Experience in design and development of UI. Knowledge of different flavors of js (React, Angular, Node etc)
Posted 1 month ago
0 years
0 Lacs
Delhi Cantonment, Delhi, India
On-site
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Managed Services Cross Technology Engineer (L3) is responsible for providing a service to clients by proactively identifying and resolving technical incidents and problems. Through pre-emptive service incident and resolution activities, as well as product reviews, operational improvements, operational practices, and quality assurance this role will maintain a high level of service to clients. Their primary objective is to ensure zero missed service level agreement (SLA) conditions. The Managed Services Cross Technology Engineer (L3) is responsible for managing tickets of high complexity, conducts advanced and complicated tasks, and provides resolution to a diverse range of complex problems. This position uses considerable judgment and independent analysis within defined policies and practices. This role applies analytical thinking and deep technical expertise in achieving client outcomes, while coaching and mentoring junior team members across functions. This role focusses across two or more technology domains - Cloud, Security, Networking, Applications and / or Collaboration etc. This role may also contribute to / support on project work as and when required. What You'll Be Doing Key Roles and Responsibilities: Ensures that assigned infrastructure at the client site is configured, installed, tested, and operational Performs necessary checks, apply monitoring tools and respond to alerts Identifies problems and errors prior to or when it occurs and logs all such incidents in a timely manner with the required level of detail Assists in analysing, assigning, and escalating support calls Investigates third line support calls assigned and identify the root cause of incidents and problems Reports and escalates issues to 3rd party vendors if necessary Provides continuous feedback to clients and affected parties and update all systems and/or portals as prescribed by NTT Proactively identifies opportunities for work optimization including opportunities for automation of work Coaches L2 teams for advance technical troubleshooting and behavioural skills May manage and implement projects within technology domain, delivering effectively and promptly per client agreed upon requirements and timelines May work on implementing and delivering Disaster Recovery functions and tests Knowledge, Skills and Attributes: Ability to communicate and work across different cultures and social groups Ability to plan activities and projects well in advance, and takes into account possible changing circumstances Ability to maintain a positive outlook at work Ability to work well in a pressurized environment Ability to work hard and put in longer hours when it is necessary Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting Ability to adapt to changing circumstances Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience) Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role) Relevant certifications include: CCNP or equivalent certification CCNP in Security or PCNSE certification or Firewall Vendor related certification is good to have along with advance technical certification like CCIE, CISSP VMware certified Professional: Data Centre Virtualization VMware Certified Specialist – Cloud Provider VMware Site Recovery Manager: Install, Configure, Manage Microsoft Certified: Azure Architect Expert AWS Certified: Solutions Architect Associate Veeam Certified Engineer (VMCE) Rubrik Certified Systems Administrator Zerto, pure, vxrail Google Cloud Platform (gcp) Oracle Cloud Infrastructure (oci) SAP Certified Technology Associate - OS DB Migration for SAP NetWeaver 7.4 SAP Technology Consultant SAP Certified Technology Associate - SAP HANA 2.0 Oracle Cloud Infrastructure Architect Professional IBM Certified System Administrator - WebSphere Application Server Network Required Experience: Seasoned Managed Services experience handling complex cross technology infrastructure Seasoned experience required in Engineering function within a medium to large ICT organisation Seasoned working knowledge of ITIL processes Seasoned experience working with vendors and/or 3rd parties Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Posted 1 month ago
0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Managed Services Cross Technology Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational. Through the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, the Managed Services Cross Technology Engineer (L2) is able to restore service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA). The Managed Services Cross Technology Engineer (L2) focuses on second-line support for incidents and requests with a medium level of complexity and focusses across two or more technology domains - Cloud, Security, Networking, Applications and / or Collaboration etc. This role may also contribute to / support on project work as and when required. What You'll Be Doing The primary objective of this role is to Routing, Switching, Manage LAN, WAN, wireless Network and Knowledge of SDWAN Cisco Viptela Proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA). The Managed Services Cross Technology Engineer (L2) focuses on second-line support for incidents and requests with a medium level of complexity and focusses across two or more technology domains - Cloud, Security, Networking, Applications and / or Collaboration etc. This role may also contribute to / support on project work as and when required. Job Description Key Responsibilities: Proactively monitors the work queues. Hands on experience: Routing, Switching and Wireless technology. Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Updates tickets with resolution tasks performed. Identifies, investigates, analyses issues and errors prior to or when they occur, and logs all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides second level support to all incidents, requests and identifies the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be captured into the change record. Follows the shift handover process highlighting any key tickets to be focussed on along with a handover of upcoming critical tasks to be carried out in the next shift. Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management. Works with automation teams for effort optimization and automating routine tasks. Ability to work across various other resolver group (internal and external) like Service Provider, TAC, etc. Identifies problems and errors before they impact a client’s service. Provides Assistance to L1 Security Engineers for better initial triage or troubleshooting. Leads and manages all initial client escalation for operational issues. Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items. Ensures all changes are carried out with proper change approvals. Plans and executes approved maintenance activities. Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles. Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Relevant certifications include (but not limited to) - CCNP or equivalent certification CCNA certification in must, CCNP in Security or PCNSE certification is good to have Microsoft Certified: Azure Administrator Associate AWS Certified: Solutions Architect Associate Veeam Certified Engineer VMware certified Professional: Data Centre Virtualization Zerto, pure, vxrail Google Cloud Platform (gcp) Oracle Cloud Infrastructure (oci) SAP Certified Technology Associate - OS DB Migration for SAP NetWeaver 7.4 SAP Technology Consultant SAP Certified Technology Associate - SAP HANA 2.0 Oracle Cloud Infrastructure Architect Professional IBM Certified System Administrator - WebSphere Application Server Network Required Experience: Moderate level years of relevant managed services experience handling cross technology infrastructure. Moderate level knowledge in ticketing tools preferably Service Now. Moderate level working knowledge of ITIL processes. Moderate level experience working with vendors and/or 3rd parties. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Posted 1 month ago
0 years
0 Lacs
Mumbai Metropolitan Region
On-site
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Managed Services Cross Technology Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational. Through the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, the Managed Services Cross Technology Engineer (L2) is able to restore service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA). The Managed Services Cross Technology Engineer (L2) focuses on second-line support for incidents and requests with a medium level of complexity and focusses across two or more technology domains - Cloud, Security, Networking, Applications and / or Collaboration etc. This role may also contribute to / support on project work as and when required. What You'll Be Doing The primary objective of this role is to Routing, Switching, Manage LAN, WAN, wireless Network and Knowledge of SDWAN Cisco Viptela Proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA). The Managed Services Cross Technology Engineer (L2) focuses on second-line support for incidents and requests with a medium level of complexity and focusses across two or more technology domains - Cloud, Security, Networking, Applications and / or Collaboration etc. This role may also contribute to / support on project work as and when required. Job Description Key Responsibilities: Proactively monitors the work queues. Hands on experience: Routing, Switching and Wireless technology. Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Updates tickets with resolution tasks performed. Identifies, investigates, analyses issues and errors prior to or when they occur, and logs all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides second level support to all incidents, requests and identifies the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be captured into the change record. Follows the shift handover process highlighting any key tickets to be focussed on along with a handover of upcoming critical tasks to be carried out in the next shift. Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management. Works with automation teams for effort optimization and automating routine tasks. Ability to work across various other resolver group (internal and external) like Service Provider, TAC, etc. Identifies problems and errors before they impact a client’s service. Provides Assistance to L1 Security Engineers for better initial triage or troubleshooting. Leads and manages all initial client escalation for operational issues. Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items. Ensures all changes are carried out with proper change approvals. Plans and executes approved maintenance activities. Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles. Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Relevant certifications include (but not limited to) - CCNP or equivalent certification CCNA certification in must, CCNP in Security or PCNSE certification is good to have Microsoft Certified: Azure Administrator Associate AWS Certified: Solutions Architect Associate Veeam Certified Engineer VMware certified Professional: Data Centre Virtualization Zerto, pure, vxrail Google Cloud Platform (gcp) Oracle Cloud Infrastructure (oci) SAP Certified Technology Associate - OS DB Migration for SAP NetWeaver 7.4 SAP Technology Consultant SAP Certified Technology Associate - SAP HANA 2.0 Oracle Cloud Infrastructure Architect Professional IBM Certified System Administrator - WebSphere Application Server Network Required Experience: Moderate level years of relevant managed services experience handling cross technology infrastructure. Moderate level knowledge in ticketing tools preferably Service Now. Moderate level working knowledge of ITIL processes. Moderate level experience working with vendors and/or 3rd parties. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Posted 1 month ago
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