23 Warranty Analysis Jobs

Job Description The eligible candidate should be a Graduate Engineer or BSc / MSc with 10 to 15 years of experience in Quality. There are a total of 2 vacancies. 1 Vacancy is for Asst Quality Manager (Chakan, Pune )- 6 to 8 years of Quality experience 1 Vacancy is for Senior Manager QMS (Quality Management System) ( Chakan , Pune )- experience 11-15 years. The Senior Manager Quality Systems should have 1) work experience of Inward , in-process and outward quality. 2) He / She should be experienced in developing new forms and formats and procedures for continuous improvement of the Quality system. 3) He / she should definitely have experience of developing, implementing and then maintaining the Quality Management Systems of ISO 9001, IATF 16949 , ISO 14001, ISO 45001, ISO 13486 etc. 4) This means that the candidate has to organise internal audits, maintain quality records, and handle all certification and surveillance audits. 5)Handling customer audits, submitting corrective actions for quality issues and closing the open audit findings of the Customer audit team is also the responsibility. 6) Handling of customer complaints, training of juniors from the basic level is also the responsibility of the selected candidate. The Asst Manager- Quality should also have experience of working in an IATF certified company on documentation. He will assist the Senior Manager Quality Systems for the smooth functioning of the system. ONLY CANDIDATES who send their resume by email to opportunities@frontlineelectronics.com will be considered by this company and will be screened for shortlisting. 100% preference to 1) electronics engineering candidates 2) Mechanical engineers with at least 10 years of experience in electronic manufacturing industry or having experience of an IATF certified auto components company. Avoid phone calls, WhatsApp only IN CASE OF URGENCY (8888841705)

Handling of market feedback and warranty issues related to engine components Faster analysis and execution of quality improvement projects based on market feedback Analytical skills and logical approach towards problem solving Fta approach for solving complex market issues Failure reapperance / simulation and child part level analysis. Competitor process / design benchmarking. Strong knowledge of production process Strong knowledge of qc tools, doe, six sigma Strong knowledge of ms office and other analytical tools (excel, powerpoint etc.) Strong execution, orientation and problem-solving approach Ability to analyze the data and propose solution & future strategies. Strong communication & presentation skills Ability to work within strict timelines

Role & responsibilities Providing training and guidance to team members on warranty policies, procedures, and best practices. Developing, implementing, and maintaining warranty policies and procedure Warranty best warranty Policy preparation in comparison with the industry Getting Approval from the supplier for the failed parts in consultation with purchase department Coordination with the accounts department for issuing the credit / Debit notes to dealer Reviewing and processing warranty claims, ensuring accuracy and on time settlement of warranty claims Analysing failed parts to determine root causes and identify potential improvements. Collaborating with suppliers and vendors to resolve warranty claims and improve product quality. Managing warranty costs, identifying trends, and implementing cost-saving initiatives. Ensuring prompt and satisfactory resolution of warranty-related issues for customers. Generating reports and analysing data to identify trends, opportunities for improvement, and warranty performance metrics. Identifying opportunities for process improvements and implementing changes to enhance warranty operations. Preferred candidate profile Familiarity with warranty policies, procedures, and regulations. Excellent written and verbal communication skills. Solving Skills: Ability to resolve complex warranty issues and negotiate with suppliers Ability to adapt to changing priorities, processes, and technologies. Ability to analyse data, identify trends, and make informed decisions. Ability to work effectively with cross-functional teams, including sales, service, and suppliers.

we are Required male candidates for automobile dealership company in panki basic computer knowledgebe must good company faicility and envoirnment attarctiv salary diploma and graduate all technical applyed

Morningstar India (P) Ltd. is looking for Product Consultant to join our dynamic team and embark on a rewarding career journey Provide expertise in product development and management. Collaborate with cross-functional teams to gather product requirements. Develop and implement product strategies and roadmaps. Monitor and analyze product performance and customer feedback. Conduct market research to identify opportunities for product improvement. Provide training and support to sales and marketing teams. Prepare and present reports on product activities and performance.

First Brands Group, LLC is the parent company of many of the automotive industry's most recognizable OEM and Aftermarket brands. First Brands Group is a privately held organization and leader in automotive repair and maintenance products. Headquartered in Cleveland, Ohio with operations found around the globe. We are a team of professionals dedicated to building profitable, enduring growth among all our customers with an unrelenting drive to exceed customers expectations. Designed and engineered with Original Equipment rigor and quality, our products serve vehicle manufacturers, technicians and drivers everywhere. If you are looking for curious self-starters with a willingness to explore and motivation to find growth opportunities, we have an exciting opportunity for candidates who would like to join a global company in continuous growth! Primary Job Tasks and Responsibilities Perform data analysis to support various business functions and initiatives and Create reports and dashboards to visualize data in Power BI. Provide Vision and direction to comprehensive analytical process and reporting framework for understanding and mitigating warranty rates/ return rates for all FBG product lines in North America Develop, implement, and manage warranty policies and procedures for various FBG product categories, by working with the respective Product teams. Perform a deep dive analysis of product failures data to determine root causes, collaborating with cross-functional teams (product development, supplier quality, and manufacturing) to identify root cause of warranty and present it to stakeholders and management in form of dashboards. Proficiency in relevant customer warranty portals and procedures to extract warranty data. Developing a communication loop for insights and trends related to warranty analysis to global product leads Develop and manage exception reporting and escalation/ follow up process Maintain a robust performance metrics dashboard for all product line in North America, streamline data intake process from various sources and display results in Power BI dashboards Manages net warranty reduction imperatives, financial risk assessment through effective decision framing dash boards and driving for resolution Participate in corrective actions and help track performance improvements from those actions Streamline customer performance reporting related to warranty/ returns Ensure compliance with warranty policies and procedures, industry standards, and regulatory requirements. Manage, coach and train warranty analysis team Knowledge/Experience Bachelors Degree in any engineering with additional focus on analytical field 7+ year work experience in data analysis, with at least 3 year experience working in a management capacity Proficiency in MS Suite, Power BI. Multitasking with great attention to detail, highly organized and self motivated Strong analytical skills and ability to interpret complex data Experience with latest data analytics tools/ techniques Experience in quality systems and statistics Automotive experience preferred Good presentation and management skills Good project management and interpersonal skills

Service engineer - field at ghaziabad, UP Qualification- Diploma mechanical or electronics Exp- fresher can apply Salary- 15k- 20k Bike required

Responsibilities: * Manage warranty claims from receipt to resolution * Administer warranties through entire product lifecycle * Analyze warranty data for trends & improvements * Handle spare parts requests & deliveries Food allowance Health insurance Annual bonus Provident fund

Job Description: We are seeking a highly experienced Service & Quality Manager with a strong background in the auto component industry to lead our service and customer quality teams. The ideal candidate will have at least 15+ years of experience in the service field, with a minimum of 3-4 years in a leadership role. This role requires expertise in managing customer quality, warranty processes, and product improvements, with a deep understanding of the automotive service industry. Key Responsibilities: Lead the service team to manage customer quality and field warranty management for automotive components. Collaborate with OEM service and quality teams to ensure high standards of customer service and product quality. Drive product quality improvement initiatives and coordinate corrective actions for any customer issues or product failures. Monitor warranty processes and ensure all necessary data is collected and analyzed for warranty management. Provide leadership, direction, and mentorship to the service team, ensuring their development and performance. Develop and implement action plans based on data analysis to resolve customer complaints and issues. Generate and analyze MIS reports, competitor evaluations, and other performance reports related to field service and warranty claims. Utilize ERP systems and advanced tools to track and report on warranty management and service performance. Key Qualifications: Education: BE/B Tech in Mechanical Engineering or related field (Preferred). Experience: Minimum 15+ years of experience in the service industry, with at least 3-4 years in a leadership role, specifically managing customer quality in the auto component industry. Experience working with OEM service teams and managing field warranty processes. Strong expertise in customer service processes, quality improvement, and aftermarket services.

We at Marquardt India are looking for Deputy Manager for Customer Quality role at Pune location. Role & responsibilities :- - Handling Zero KM issue with at customer place - Perform ICA and Monitoring - Root cause analysis and 8D marking and review with customer - Partner to the customer in all quality aspects -Communicate quality problems to the customer and start necessary measures and actions immediately and check effectiveness of the corrective action process -Implement special measures and actions if needed -Interdisciplinary definition and adjustment of corrective actions -Setup of quality improvement programs -Quality meeting at customer -Customer communication -Monitor Supplier scorecards received and published in customer supplier-portals, drive improvement actions together with involved departments - Dealer visits for solve the warranty issues if required Mandatory Skills:- - Technical education (diploma, BE) in electronics or mechatronics - Experience in handling of customer complaints (problem solving methods, 8D reports) - Education/knowledge about quality processes mandatory - Experience with automotive customers - Analysis of electronics circuit boards - Experience of handling vector CANoe tool - Core knowledge on CAN case and CAN communication in vehicle Desired Skills:- -Core knowledge of electronic circuits and components - Knowledge on 7QC tools/Why-Why Analysis/8D methodology - Autonomous, logical and organization abilities - Structured approach and above-average engagement

Role & responsibilities Designation Filed service engineer No of position 30 Contract 6 months , based on the business, we may extend Day shift night allowance - 5000 per month Fuel they may provide based on KMS Work location - to support Foxconn Bangalore Devanahalli , Tata Hosur & Narsapura, Kolar . Salary -0 to 3 ( Fresher with Bike ok ) JD Position: The incumbent will be responsible for the service of Asymtek Dispensing and Matrix AXI Systems as an OSS engineer Wistron Educational Qualifications: Essential: Bachelors Degree in Engineering (Electronics Preferred, Mechanical or Instrumentation also will be considered) Candidates with diploma can also be eligible if their experience is highly relevant to our requirement. Experience: Around 1-3 years in the installation and customer support of high value capital equipment. At least 1 year of the above experience should have been in the Southern part of India. Essential Job Duties and Responsibilities Set up, inspect and test new equipment at customer locations to ensure proper installation Provide technical support /training and advice to distributors/customers on the use and maintenance of equipment Interact regularly with customers to ensure customer satisfaction and assist in establishing preventative maintenance schedules Perform routine servicing, calibration and maintenance to equipment in-house or at customer sites to ensure smooth operation of equipment. Complete and maintain service-call reports. Troubleshoot and repair equipment when necessary to ensure proper functioning of equipment Handle necessary administration related to quotations for customer on equipment servicing and repair Test and package of equipment prior to shipment Develop competent technical skills and knowledge in Nordson products. Attend training sessions on new products/technologies to ensure that knowledge and skills are up-to-date and relevant to the industry Provide feedback to management market information gathered in the field, including any related activities by competition and of changes or improvements in Nordson products that may be desirable. Other duties as required by management Education and Experience Requirements Relevant Diploma / Degree in Engineering 0-2 years of relevant experience working on capital equipment in Electronics, SMT and Semiconductor Manufacturing Industry. Working experience in MNC is preferred. Preferred Skills and Abilities Able to work independently, positively, and a team player Strong command of spoken and written English Strong interpersonal and communication skills Motivated, proactive and resourceful Working Conditions and Physical Demands Factory environment. Can expect a of standing on long hours. Can expect work in Clean-Room environment Regards Parthiban HR 9148864860

Job Summary: We are seeking a highly organized and detail-oriented Service Planner to manage warranty claims and customer care activities. The successful candidate will be responsible for ensuring timely and efficient processing of warranty claims, coordinating with customers and dealers, and providing excellent customer care. Key Responsibilities: Warranty Claim Planning: Plan and process warranty claims, ensuring accurate and timely submission and approval. Customer Care: Coordinate with customers and dealers to resolve issues and provide excellent customer care. Scheduling: Schedule warranty repairs and maintenance activities, ensuring efficient use of resources. Communication: Communicate effectively with customers, dealers, and internal stakeholders to ensure smooth execution of warranty claims and customer care activities. Data Analysis: Analyze data and trends to identify areas for improvement and implement process improvements. Policy and Procedure: Stay up to date with company policies and procedures related to warranty claims and customer care. Requirements: Experience: Minimum 2-3 years of experience in warranty claims management, customer care, or a related field. Education: Diploma or degree in a relevant field, such as business administration or engineering. Skills: Excellent organizational, communication, and problem-solving skills, with the ability to work in a fast-paced environment and prioritize multiple tasks. Technical Knowledge: Good understanding of warranty claims management processes, customer care principles, and industry regulations

Role & responsibilities Role & responsibilities Process and validate warranty claims from service centers and dealers. Ensure claims comply with company policies and guidelines. Develop and enforce warranty policies and procedures. Work closely with service teams, dealerships, and suppliers for warranty-related issues. Provide training to service teams on warranty procedures and claim submission. Assist customers with warranty-related concerns and escalations. Track and report warranty trends, failure rates, and claim patterns. Prepare periodic reports for senior management on warranty performance. Recommend process improvements based on data insights. Education: Bachelor's degree in Mechanical / Automobile Engineering or a related field. Skills: Strong analytical and problem-solving abilities. Knowledge of vehicle components, warranty policies, and claim handling. Excellent communication and coordination skills. Proficiency in MS Excel and warranty management systems. Preferred Qualifications: Prior experience in the two-wheeler or EV segment. Knowledge of warranty analytics and cost reduction strategies. Ability to handle multiple stakeholders and high-pressure situations. Behavioural Competencies desired: Strong analytical and problem-solving skills. Excellent communication and relationship-building skills. Ability to work collaboratively and manage multiple stakeholders.

Role & responsibilities Ensuring customer complaints, Dealer Network Management, Conducting Training Programs, Objection Handling, Ensuring Customer Satisfaction, Controlling Warranty

1.Knowledge of machining,welding,plating & painting process. 2.Customer Quality issues handling & Reporting. 3.Customer defective parts analysis & 8D preparation,Warranty claim settlement,PPM monitoring. 4.new product development act. -PPAP ,APQP. Required Candidate profile 5.Train and guide quality teams for identifying & developing problem solving methodologies to resolve quality issues. 6.Customer visit during any quality issueCustomer visit during any quality issue

First Brands Group, LLC is the parent company of many of the automotive industry's most recognizable OEM and Aftermarket brands. First Brands Group is a privately held organization and leader in automotive repair and maintenance products. Headquartered in Cleveland, Ohio with operations found around the globe. We are a team of professionals dedicated to building profitable, enduring growth among all our customers with an unrelenting drive to exceed customers expectations. Designed and engineered with Original Equipment rigor and quality, our products serve vehicle manufacturers, technicians and drivers everywhere. If you are looking for curious self-starters with a willingness to explore and motivation to find growth opportunities, we have an exciting opportunity for candidates who would like to join a global company in continuous growth! Primary Job Tasks and Responsibilities Provide Vision and direction to comprehensive analytical process and reporting framework for understanding and mitigating warranty rates/ return rates for all FBG product lines in North America Develop, implement, and manage warranty policies and procedures for various FBG product categories, by working with the respective Product teams. Perform a deep dive analysis of product failures data to determine root causes, collaborating with cross-functional teams (product development, supplier quality, and manufacturing) to identify root cause of warranty and present it to stakeholders and management in form of dashboards. Proficiency in relevant customer warranty portals and procedures to extract warranty data. Developing a communication loop for insights and trends related to warranty analysis to global product leads Develop and manage exception reporting and escalation/ follow up process Maintain a robust performance metrics dashboard for all product line in North America, streamline data intake process from various sources and display results in Power BI dashboards Manages net warranty reduction imperatives, financial risk assessment through effective decision framing dash boards and driving for resolution Participate in corrective actions and help track performance improvements from those actions Streamline customer performance reporting related to warranty/ returns Ensure compliance with warranty policies and procedures, industry standards, and regulatory requirements. Manage, coach and train warranty analysis team Knowledge/Experience Bachelors Degree in any engineering with additional focus on analytical field 7+ year work experience in data analysis, with at least 3 year experience working in a management capacity Proficiency in MS Suite, Power BI. Multitasking with great attention to detail, highly organized and self motivated Strong analytical skills and ability to interpret complex data Experience with latest data analytics tools/ techniques Experience in quality systems and statistics Automotive experience preferred Good presentation and management skills Good project management and interpersonal skills

Job Description • Handling of market feedback and warranty issues related to engine components • Faster analysis and execution of quality improvement projects based on market feedback • Analytical skills and logical approach towards problem solving • Fta approach for solving complex market issues • Failure reapperance / simulation and child part level analysis. • Competitor process / design benchmarking. • Strong knowledge of production process • Strong knowledge of qc tools, doe, six sigma • Strong knowledge of ms office and other analytical tools (excel, powerpoint etc.) • Strong execution, orientation and problem-solving approach • Ability to analyze the data and propose solution & future strategies. • Strong communication & presentation skills • Ability to work within strict timelines • Team player with strong networking skills

Manage warranty claims from receipt to resolution, ensuring timely and accurate processing. Develop and maintain relationships with dealerships, customers, and internal stakeholders to resolve issues promptly. knowledge of DMS

Job Title: Warranty Analyst Seeking Applicants with a Background in Automotive OEM Industry The Warranty Analyst will be responsible for analyzing warranty claims and assisting in the management of warranty policies and processes. This role involves reviewing warranty claims for accuracy, ensuring compliance with company policies, and collaborating with various departments to enhance warranty operations. The analyst will also provide insights and reports to management regarding warranty trends, costs, and potential areas for improvement. Key Responsibilities: - Review and analyze warranty claims to identify patterns and trends in product performance. - Collaborate with cross-functional teams to gather necessary documentation and information regarding warranty claims. - Prepare and maintain warranty reports to share findings with management and recommend improvements. - Monitor warranty costs and perform root cause analyses to identify potential product issues. - Identify patterns and trends in warranty claims data to provide insights and recommendations for process improvements. - Prepare reports summarizing warranty claims and related data for management review. - Conduct warranty audits to ensure compliance with company standards and regulations. - Monitoring & tracking of warranty performance post WOR. Review & plan of post follow up reviews basis result. - Pre-Audit analysis & feedback to regional PICs - Stay updated on industry trends and best practices related to warranty management and analysis. - Market intelligence on evolving warranty policies, conditions & offerings (EV / ICE) - Budgeting / Provisioning / Cost monitoring – Provision Vs expense (Goodwill, Warranty, Extended Warranty) Skills Required: - Proficiency in Microsoft Excel for data analysis and reporting. - Familiarity with warranty management systems and databases. - Experience with business intelligence tools for data visualization and reporting (e.g., Tableau, Power BI). - Understanding of enterprise resource planning (ERP) systems related to warranty processes. - Knowledge of statistical analysis tools is a plus. The ideal candidate will have a background in warranty analysis, quality assurance, or a related field and a passion for improving product reliability and customer satisfaction.

Role & responsibilities Gathering all the Reported Warranty / Out of Warranty claims from Technical Support teams in the countries in South East Asia Zone which are Controlled from India. Process the data as per the set process for Warranty claim processing as per China and UK. Maintain the rolling sheet for warranty claim process and update on regular basis. Generate Warranty Ref. No. for tracking and customer feedback. Confirm back to Country Technical teams and customer on the acknowledgement of Claim Received. Receive and follow through for Inspection of the faults and update on the required spare parts from Thailand Repair Team. Provide timely order information to Operations team for spare parts and follow up for Order Acknowledgement and ETA. Maintain and complete the Fault History and Record Repair History for all units that are received in TH Repair Centre. Ensure Dispatch Documentation includes copy of the same. Organize and maintain the Audit Process for Repair Centre with UK with support from TH RC team. Maintain the record of Tools and Equipments used in the Repair Centre and develop tools for asset management, Calibration and ISO compliance. File all Warranty Claims with China and UK on monthly basis and get the approval for Credit Notes / Replacements from source and extend same to COC and Finance for accounting. Ensure and Track Replacement and Repaired Drives reach customers on committed time and close the loop with Customer, COC, Logistics and Source Plants. Manage the 3rd Party Repair Centers in the Countries efficiently and monitor their TAT and quality of work. Ensure proper monitoring of spare parts supplied to 3rd Party Repair Centers and accounting of the same.

Job Description The selected candidate should be a Graduate Engineer or BSc / MSc with 10 to 15 years of experience in Quality. There are a total of 2 vacancies. 1 Vacancies are for Quality Manager ( 1 in Chakan, Pune )- 7-10 years experience 1 Vacancy is for Senior Manager QMS (Quality Management System) ( 1 in Chakan , Pune )- 11-15 years experience. The selected candidate should have work experience of Inward , in-process and outward quality. He should be experienced in developing new forms and formats and procedures for continuous improvement of the Quality system. To develop, implement and maintain the Quality Management Systems of ISO 9001, IATF 16949 , ISO 14001, ISO 45001, ISO 13486 etc. this means that the candidate has to organise internal audits, maintain quality records, and handle all certification and surveillance audits. Handling of customer complaints, training of juniors from the basic level is also the responsibility of the selected candidate. Handling customer audits, submitting corrective actions for quality issues and closing the open audit findings of the Customer audit team is also the responsibility. ONLY CANDIDATES who send an application by email to opportunities@frontlineelectronics.com will be considered by this company and will be screened for shortlisting. 100% preference to electronics engineering candidates or other engineering candidates with at least 10 years of experience in electronic manufacturing industry or to candidates from an IATF certified auto components company. Candidates with experience in automotive tier 1 or automotive auto component ancillaries are welcome.

Role & responsibilities Assist QA head in the day to day QA operation Collate Documents related to Quality Assurance from various departments Prepare monthly reports for QA head Maintain documents for ISO Preferred candidate profile The candidate must meet the following requirements Must be a Graduate Decently fluent with English for written communication Know MS Office etc Experience of at least 1 year in similar area of work Female candidates will be preferred

First Brands Group, LLC is the parent company of many of the automotive industry's most recognizable OEM and Aftermarket brands. First Brands Group is a privately held organization and leader in automotive repair and maintenance products. Headquartered in Cleveland, Ohio with operations found around the globe. We are a team of professionals dedicated to building profitable, enduring growth among all our customers with an unrelenting drive to exceed customers expectations. Designed and engineered with Original Equipment rigor and quality, our products serve vehicle manufacturers, technicians and drivers everywhere. If you are looking for curious self-starters with a willingness to explore and motivation to find growth opportunities, we have an exciting opportunity for candidates who would like to join a global company in continuous growth! Primary Job Tasks and Responsibilities Provide Vision and direction to comprehensive analytical process and reporting framework for understanding and mitigating warranty rates/ return rates for all FBG product lines in North America Develop, implement, and manage warranty policies and procedures for various FBG product categories, by working with the respective Product teams. Perform a deep dive analysis of product failures data to determine root causes, collaborating with cross-functional teams (product development, supplier quality, and manufacturing) to identify root cause of warranty and present it to stakeholders and management in form of dashboards. Proficiency in relevant customer warranty portals and procedures to extract warranty data. Developing a communication loop for insights and trends related to warranty analysis to global product leads Develop and manage exception reporting and escalation/ follow up process Maintain a robust performance metrics dashboard for all product line in North America, streamline data intake process from various sources and display results in Power BI dashboards Manages net warranty reduction imperatives, financial risk assessment through effective decision framing dash boards and driving for resolution Participate in corrective actions and help track performance improvements from those actions Streamline customer performance reporting related to warranty/ returns Ensure compliance with warranty policies and procedures, industry standards, and regulatory requirements. Manage, coach and train warranty analysis team Knowledge/Experience Bachelors Degree in any engineering with additional focus on analytical field 7+ year work experience in data analysis, with at least 3 year experience working in a management capacity Proficiency in MS Suite, SQL and Power BI. Multitasking with great attention to detail, highly organized and self motivated Strong analytical skills and ability to interpret complex data Experience with latest data analytics tools/ techniques Experience in quality systems and statistics Automotive experience preferred Good presentation and management skills Good project management and interpersonal skills