9 Renewal Jobs

Company: Leading Health Insurance Company Designation: Assistant Manager Role: Renewals & Retention. Location: Jogeshwari. Work Days: 5. Role & Responsibilities: 1. Renewals && Retention Strategy Own the end-to-end renewal lifecycle of health insurance policies sourced via aggregator platforms. Design and implement proactive retention strategies to maximize policy renewals. Coordinate with internal teams not limited to (Digital IT, Core IT, underwriting && operations) for timely policy issuance and renewal communications. 2. Aggregator Management Serve as the single point of contact for aggregator partners (e.g., Policybazaar, Coverfox, etc.) for renewal and retention matters. Track aggregator performance KPIs renewal conversion rates (FR, SR and PR) for NOP and Premium along with partner integrations and data management. Collaborate with aggregators to optimize the customer journey, improve NPS, and co-create retention campaigns. 3. Sales Enablement && Process Management Train and support aggregator telecallers/agents on product updates, renewal processes, and pitch strategies. Streamline backend processes to reduce turnaround times for renewals. Develop SOPs and workflows for renewal follow-ups, policy lapses, and reactivation. 4. Customer Engagement && Communication Design personalized communication strategies (email, SMS, WhatsApp && call scripts) for lapsed and renewal-due customers. Monitor customer feedback and grievances to reduce churn and improve retention. 5. Data Analysis && Reporting Track and analyze renewal metrics, cohort behaviour, and lapse reasons to identify improvement areas. Share periodic performance reports with leadership and aggregator partners Please note:The above-mentioned description is just a gist of the profile. Detailed discussion will happen at the time of a Personal round of discussion.Needless to state that the complete interaction will be held in the utmost confidence. For any further queries, write us at trupti.t@rightmatch.co.in Await your reply on the mail. Regards, Trupti Toraskar www.linkedin.com/in/bushraakhan Consultant +919920300415 | trupti.t@rightmatch.co.in RightMatch HR Services Pvt. Ltd

Hi Everyone, We are excited to announce a job opportunity at IRIS KPO Resourcing India Pvt Ltd for the position of Revenue Operations Associate. Candidate must have salesforce working knowledge. Location: Nungambakkam, Chennai Shift: UK Shift (2 PM 11 PM) Work Days: Monday to Friday We are seeking skilled and detail-oriented professionals with 2-5 years of experience Renewals Invoice processing in Salesforce. Salary: 4 - 5 LPA Web Link : https://www.iris.co.uk/ LinkedIN : https://www.linkedin.com/company/iris-outsourcing-and-global-product-development-centre/posts/?feedView=all Key Responsibilities: Managing the renewal process by proactively engaging with customers and ensuring seamless contract extensions. Processing orders by updating inventory levels and pricing to ensure that they are accurate with sales and account managers Monitoring order status to ensure that it is progressing as expected in the salesforce Addressing customer concerns and fixing product mismatch, upgrade or downgrade service. Managing Invoice requests and entering invoices into the systems then producing the invoice document to be sent to the customer Taking orders which are processed within the CRMs and converting them into Invoice transactions in our billing systems, making sure invoices are sent out in time Generating licence keys for customers as appropriate within our CRM systems and ensuring they are sent in a timely manner Picking up requests from both internal stakeholders and customers from within our ticketing system and ensuring these are responded to promptly and the relevant asks are actioned within an SLA Work closely with UK stakeholders and Colleagues in India to execute on a single straight through process from order to invoice. Communicating with customers regarding order status updates using email, phone, or teams message Requirements: Experience: 2 - 5 years in Invoice processing Education: Any Degree Skills: Strong verbal and written communication skills Software Expertise : Salesforce (Renewals Invoice Processing) Willingness to work from the Chennai office (Nungambakkam) - Hybrid 2 Days a week working from office. Comfortable with UK Shift timing (2 PM 11 PM) Female candidates provided with one-way (drop) cab facility If you're passionate about payroll excellence and looking to grow in a dynamic international environment, Share your resumes to sivaarun.m@iriskpo.in

As a Process Excellence Manager in Retail Banking within the Business Banking department, your primary focus will be on driving operational efficiency and excellence in processes. You will be the ICON Champion and play a crucial role in managing regional campaigns as the Central Campaign Manager. Additionally, you will provide regional portfolio support and assist Relationship Managers (RMs) in structuring cases above Rs. 5 Crores. Key success metrics for this role include ensuring timely turnaround of cases at the RM level, maintaining a high First Time Resolution (FTR) percentage, successfully converting Central Campaigns, achieving Customer Satisfaction Score (CSP) of 90% or higher, maintaining renewal rates of 90% or higher, managing cases with 30+ Days Past Due (DPD), and meeting the turnaround time for cases above Rs. 5 Crores. Your responsibilities will require a keen eye for detail, strong analytical skills, and the ability to collaborate effectively with RMs and other stakeholders. By excelling in this role, you will contribute to the overall efficiency and success of the Business Banking function in the Retail Banking sector.,

Order Management Skill-Order Management,Order Fulfillment,Sales Order, Stakeholder,Supply Chain, Logistic, Order Booking,SCM Exp-2-5 Yrs In Order Management PKG Upto-5.5 LPA Loc-Pune NP-Imm-30 Days Ritika-8587970773 ritikab.imaginators@gmail.com Required Candidate profile Skill- Order Management, Order Fulfillment, Sales Order, Stakeholder, Supply Chain, Logistic, Order Booking, SCM, Order Tracking, Order to cash, Order Processing

STARTEK welcomes Experienced professionals for the role of Underwriting Executive for International Voice/ Non Voice Process Empower Global Brands. Build Your Future with Us Where Skills Meet Global Impact Join the BPO Revolution! Review and analyse financial statements of businesses seeking loans or insurance Assess the risk associated with loan applications and insurance policies Determine the creditworthiness of applicants using financial ratios and other metrics Prepare detailed reports on the financial status and risk levels of applicants Negotiate terms and conditions of loans and insurance policies with clients Collaborate with sales and account management teams to meet client needs Monitor existing accounts and update risk assessments as necessary Ensure compliance with regulatory guidelines and internal policies Maintain accurate and comprehensive records of underwriting activities Provide recommendations for approval or denial of loan and insurance applications Eligibility Criteria Bachelors degree in a related field (e.g., finance, business, or insurance) Minimum 1.5 year of experience as an Underwriter Commercial/ Credit/ Renewal/ Insurance domain Prior experience into Live Underwriting Strong analytical and decision-making skills Excellent attention to detail and accuracy Knowledge of insurance industry regulations and guidelines Effective communication and interpersonal skills Ability to work independently and as part of a team Knowledge of how insurance industry works in US preferred Flexible working in US Shifts Interview Process HR Screening Operations round Salary Discussion Benefits Quarterly Bonus Free Transportation (2-way cab provided round the clock) 5 days working Rotational shifts & Rotational week Offs Your Resume Is Your Gateway to Success. Send It Today WhatsApp – 91+ 8826179338

Order Management Sales Side 2+yrs 5.5 LPA 0-15 days Pune Contract lifecycle, creation, amendments, closure, renewal, order management lifecycle order creation & fulfillment, SAP, Shipping, Order creation & Cancellation Karishma.imaginators@gmail.com Required Candidate profile Contract lifecycle, creation, amendments, closure, renewal, order management lifecycle order creation & fulfillment, SAP, Shipping, Order creation & Cancellation Contract Credit, Contract Cancellation

This is a critical role for a well-established Data Care SaaS Business, with 30+ years of history. You will be working with senior stakeholders to enlarge & maintain customer base to increase renewal business, by delivering first class retention strategy like customer loyalty program to reduce churn, grow MRR (monthly recurring revenue), communication, deals & promotion. Upselling & cross selling program. This is an end-to-end role, both with strategic and implementation. You will be utilizing your experience not exclusively for the subscription business but to work and improve our E- commerce platforms. Role & responsibilities You will be driving Annual Recurring Revenue (ARR) & Monthly Recurring Revenue (MRR) growth for Data Care Program (DIY Software) You will responsible for increasing the Life-Time Value of the Customer Managing Customer Life-cycle management after sales Create a system and process to identify customers who have high potential of churn, up-sell, and down-sell. Work with marketing to design and implement campaigns to educate our customers to minimize churn You will be responsible to increase the Average Revenue per User (ARPU) every year, thus increasing the net ARR growth. You will be responsible for setting & managing the Products on all our E-commerce platform. Key Skills Demonstrable evidence of ability to make things happen in a cross functional matrix environment Numerate and Articulate tell the story using data and vice versa Demonstrated experience building strong relationships with key internal and external stakeholders, with experience working cross-functionally to drive results Experience : Total 8 years or more experience with 5+ years of relevant experience, with demonstrated success leading in eCommerce ideally in an International Business environment Working knowledge of GA4 Qualification: Any Graduate with good Analytical & Technical bend of mind.

This is a critical role for a well-established Data Care SaaS Business, with 30+ years of history. You will be working with senior stakeholders to enlarge & maintain customer base to increase renewal business, by delivering first class retention strategy like customer loyalty program to reduce churn, grow MRR (monthly recurring revenue), communication, deals & promotion. Upselling & cross selling program. This is an end-to-end role, both with strategic and implementation. You will be utilizing your experience not exclusively for the subscription business but to work and improve our E- commerce platforms. Role & responsibilities You will be driving Annual Recurring Revenue (ARR) & Monthly Recurring Revenue (MRR) growth for Data Care Program (DIY Software) You will responsible for increasing the Life-Time Value of the Customer Managing Customer Life-cycle management after sales Create a system and process to identify customers who have high potential of churn, up-sell, and down-sell. Work with marketing to design and implement campaigns to educate our customers to minimize churn You will be responsible to increase the Average Revenue per User (ARPU) every year, thus increasing the net ARR growth. You will be responsible for setting & managing the Products on all our E-commerce platform. Key Skills Demonstrable evidence of ability to make things happen in a cross functional matrix environment Numerate and Articulate tell the story using data and vice versa Demonstrated experience building strong relationships with key internal and external stakeholders, with experience working cross-functionally to drive results Experience : Total 8 years or more experience with 5+ years of relevant experience, with demonstrated success leading in eCommerce ideally in an International Business environment Working knowledge of GA4 Qualification: Any Graduate with good Analytical & Technical bend of mind.

Contract Renewal Team Lead Skill-Contract Renewal,Quote to cash, Order to cash,Agreement,Lean Six Sigma Green Certified,Renewal,Quotation Exp-5+Yrs (2Yrs On PPR TL) PKG Upto-13LPA Loc-Pune NP-Imm-30Days Ritika-8587970773 ritikab.imaginators@gmail.com Required Candidate profile Certified- Lean Six Sigma Green Certified Skill-Contract Renewal, Quote to cash, order to cash, Agreement, Lean Six Sigma Green Certified, Negotiation, Stakeholder, Renewal, Quotation