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5.0 - 8.0 years
7 - 11 Lacs
Hyderabad
Work from Office
Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: Cloud-Virtual Desktop Infrastructure-VDI. Experience5-8 Years.
Posted 2 weeks ago
6.0 - 10.0 years
5 - 9 Lacs
Pune
Work from Office
VMware L3 Administrator with VSAN and Azure VMware Solution Expertise : We are seeking a highly skilled VMware L3 Administrator with specialized expertise in VMware Virtual SAN (vSAN) and Azure VMware Solution (AVS) to join our IT infrastructure team. The successful candidate will be responsible for managing, optimizing, and scaling our VMware environments, with a particular focus on advanced vSAN and AVS operations and troubleshooting. This role demands a deep technical acumen, leadership in complex virtualization projects, and a proactive approach to system management. Responsibilities: Design, configure, and manage advanced VMware vSphere, vSAN, and Azure VMware Solution (AVS) environments to ensure high availability, performance, and scalability. Lead the troubleshooting and resolution of high-level issues involving vSphere, vSAN, and AVS, providing L3 support and root cause analysis. Optimize vSAN and AVS configurations for maximum efficiency and performance, including hardware selection, network design, and storage configuration. Implement and oversee disaster recovery and business continuity plans for virtual environments, ensuring data integrity and system resilience. Plan and execute upgrades, patches, and configuration changes across VMware environments, ensuring minimal disruption to business operations. Validate and ensure compliance of VMware deployments with company standards and industry best practices using vSphere Lifecycle Manager. Vmware Server Admin L3 VMware L3 Administrator with VSAN and Azure VMware Solution Expertise : We are seeking a highly skilled VMware L3 Administrator with specialized expertise in VMware Virtual SAN (vSAN) and Azure VMware Solution (AVS) to join our IT infrastructure team. The successful candidate will be responsible for managing, optimizing, and scaling our VMware environments, with a particular focus on advanced vSAN and AVS operations and troubleshooting. This role demands a deep technical acumen, leadership in complex virtualization projects, and a proactive approach to system management. Responsibilities: Design, configure, and manage advanced VMware vSphere, vSAN, and Azure VMware Solution (AVS) environments to ensure high availability, performance, and scalability. Lead the troubleshooting and resolution of high-level issues involving vSphere, vSAN, and AVS, providing L3 support and root cause analysis. Optimize vSAN and AVS configurations for maximum efficiency and performance, including hardware selection, network design, and storage configuration. Implement and oversee disaster recovery and business continuity plans for virtual environments, ensuring data integrity and system resilience. Plan and execute upgrades, patches, and configuration changes across VMware environments, ensuring minimal disruption to business operations. Validate and ensure compliance of VMware deployments with company standards and industry best practices using vSphere Lifecycle Manager. Deliver No. Performance Parameter Measure 1. Contribution to customer projects Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT 2. Automation Process optimization, reduction in process/ steps, reduction in no. of tickets raised 3. Skill upgradation # of trainings & certifications completed, # of papers, articles written in a quarter VMware L3 Administrator with VSAN and Azure VMware Solution Expertise : We are seeking a highly skilled VMware L3 Administrator with specialized expertise in VMware Virtual SAN (vSAN) and Azure VMware Solution (AVS) to join our IT infrastructure team. The successful candidate will be responsible for managing, optimizing, and scaling our VMware environments, with a particular focus on advanced vSAN and AVS operations and troubleshooting. This role demands a deep technical acumen, leadership in complex virtualization projects, and a proactive approach to system management. Responsibilities: Design, configure, and manage advanced VMware vSphere, vSAN, and Azure VMware Solution (AVS) environments to ensure high availability, performance, and scalability. Lead the troubleshooting and resolution of high-level issues involving vSphere, vSAN, and AVS, providing L3 support and root cause analysis. Optimize vSAN and AVS configurations for maximum efficiency and performance, including hardware selection, network design, and storage configuration. Implement and oversee disaster recovery and business continuity plans for virtual environments, ensuring data integrity and system resilience. Plan and execute upgrades, patches, and configuration changes across VMware environments, ensuring minimal disruption to business operations. Validate and ensure compliance of VMware deployments with company standards and industry best practices using vSphere Lifecycle Manager.
Posted 2 weeks ago
3.0 - 5.0 years
3 - 7 Lacs
Chennai, Bengaluru
Work from Office
Job Title: Linux System Administrator (RHEL & VMware) Experience: 3 to 5 Years Job Location: Chennai, Bengaluru Key Responsibilities: Manage and administer RHEL environments (6.x, 7.x, 8.x) Handle disk management using LVM , configure and manage NFS and CIFS Perform basic UNIX/Linux shell scripting for automation Build and decommission VMware servers Work on vMotion , Cluster environments , HA and DRS concepts Understand and work with VLAN configurations Mandatory Skills: RHEL 6.x, 7.x, 8.x LVM, NFS, CIFS Basic Shell Scripting UNIX/Linux Administration Good-to-Have Skills: VMware server management Cluster, HA, DRS, vMotion VLAN knowledge
Posted 3 weeks ago
8.0 - 13.0 years
10 - 14 Lacs
Pune
Work from Office
Position Summary SME within own functional/business unit. Lead contributor on multi-dimensional projects with significant and unique components. May lead functional teams and projects with complex resource requirements, risks and challenges. Works independently with guidance only in complex situations. Impacts the achievements of customer, operational, project or service objectives across work teams. Develops new concepts, methods, and techniques for cross functional initiatives. Significant impact on functional/business unit. Drive timely/quality delivery against business goals, while evangelizing and improving engineering excellence. Requires highly specialized depth and/or breadth of expertise within own function/specialty and practical knowledge of other related areas. Leads cross-functional project teams. Position Responsibilities & Essential function Solves a variety of highly complex and multifaceted problems within and/or across multiple areas Uses sophisticated analytical thought and provides unique thought leadership in evaluating issues Guided by long-term business unit goals and objectives Determines objectives and approaches to projects across business unit Mentors and provides specialized technical guidance to others within own function Partners with functional leadership to influence priorities and objectives Provides technical expertise to peers in other functions Network with others in multiple functions Qualifications Preferred: Programming and design experience with proven track record of delivering products in production. Ability to lead design for complex project. Ability to technically document software deliverables through use cases, design documents, and technical specifications Proficient with test-driven development and web template technologies Experience utilizing Agile and Scrum software development methodologies Ability to document, track and monitor a problem/issue to a timely resolution Ability to design components for scale, performance, and experience Knowledge of operating systems Collaborative problem-solving ability and self-motivated Action-oriented and results-focused Strong influencing skills; strong verbal and written communication skills along with prioritization of duties Education/Experience Bachelors degree in Computer Science, Engineering, or related field with at least 8 years of experience, or a Masters degree with at least 6 years of experience; OR in lieu of a bachelors degree at least 10 years of experience
Posted 3 weeks ago
15.0 - 20.0 years
10 - 14 Lacs
Bengaluru
Work from Office
Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Vmware Virtualization Administration Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application requirements are met, overseeing the development process, and providing guidance to team members. You will also engage in problem-solving activities, ensuring that the applications are aligned with business objectives and user needs. Your role will require you to facilitate communication among stakeholders and manage project timelines effectively, ensuring that deliverables are met on schedule. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Mentor junior professionals to enhance their skills and knowledge.- Evaluate and implement best practices in application development to improve efficiency. Professional & Technical Skills: - Must To Have Skills: Proficiency in VMware Virtualization Administration.- Strong understanding of cloud computing concepts and virtualization technologies.- Experience with managing and configuring virtual environments.- Familiarity with disaster recovery and backup solutions in virtualized settings.- Ability to troubleshoot and resolve virtualization-related issues. Additional Information:- The candidate should have minimum 7.5 years of experience in VMware Virtualization Administration.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 1 month ago
2.0 - 7.0 years
6 - 9 Lacs
Bengaluru
Work from Office
Roles and Responsibility Design, implement, and manage hypervisor environments for high availability and performance. Troubleshoot and resolve complex technical issues related to hypervisor infrastructure. Collaborate with cross-functional teams to identify and prioritize project requirements. Develop and maintain documentation for hypervisor configurations and procedures. Provide technical support and training to junior team members on hypervisor technologies. Participate in the development of best practices and standards for hypervisor management. Job Requirements Strong knowledge of hypervisor concepts, including virtualization and cloud computing. Experience with various hypervisor platforms, such as VMware vSphere or KVM. Excellent problem-solving skills and attention to detail. Strong communication and collaboration skills. Ability to work in a fast-paced environment and meet deadlines. Familiarity with IT service management frameworks and tools.
Posted 1 month ago
4.0 - 5.0 years
6 - 7 Lacs
Mumbai
Work from Office
Administer VMware vSphere environments and Unix/Linux systems. Manage virtual machines, network configurations, and storage while ensuring high availability and performance of both virtualized and physical systems.
Posted 1 month ago
4.0 - 5.0 years
6 - 7 Lacs
Pune
Work from Office
Manage and optimize VMware infrastructure and Dell VxRail hyper-converged systems. Ensure virtualization performance, backup, and disaster recovery readiness.
Posted 1 month ago
4.0 - 5.0 years
6 - 7 Lacs
Bengaluru
Work from Office
Manage VMware environments on Windows servers, ensuring high availability, virtualization, and optimization of IT resources. You will configure, maintain, and troubleshoot VMware setups for virtualized environments, focusing on resource allocation and efficiency. Strong knowledge of VMware products and Windows administration is required.
Posted 1 month ago
4.0 - 6.0 years
6 - 8 Lacs
Hyderabad
Work from Office
Administer and manage VMware virtualized environments, including Dell VxRail systems. You will ensure the optimal performance, security, and availability of virtual machines and infrastructures. Expertise in VMware and Dell VxRail is required.
Posted 1 month ago
6.0 - 7.0 years
6 - 9 Lacs
Mumbai
Work from Office
We are looking for a skilled Hypervisor Professional with 6 to 7 years of experience. The ideal candidate will have a strong background in hypervisors and virtualization technologies. Roles and Responsibility Design, implement, and manage hypervisor environments for high availability and performance. Troubleshoot and resolve complex technical issues related to hypervisors and virtual machines. Collaborate with cross-functional teams to develop and implement new features and enhancements. Develop and maintain documentation for hypervisor infrastructure and procedures. Ensure compliance with industry standards and best practices for security and management. Provide technical support and training to junior team members. Job Requirements Strong knowledge of hypervisors, virtualization, and cloud computing concepts. Experience with VMware vSphere or other popular hypervisor platforms. Excellent problem-solving skills and attention to detail. Strong communication and collaboration skills. Ability to work in a fast-paced environment and meet deadlines. Familiarity with scripting languages such as Python or PowerShell. Company name: IDESLABS PRIVATE LIMITED. Reference number: 6579187.
Posted 1 month ago
10.0 - 14.0 years
30 - 40 Lacs
Pune
Work from Office
VMware L3 Administrator with VSAN and Azure VMware Solution Expertise Job Description: We are seeking a highly skilled VMware L3 Administrator with specialized expertise in VMware Virtual SAN (vSAN) and Azure VMware Solution (AVS) to join our IT infrastructure team. The successful candidate will be responsible for managing, optimizing, and scaling our VMware environments, with a particular focus on advanced vSAN and AVS operations and troubleshooting. This role demands a deep technical acumen, leadership in complex virtualization projects, and a proactive approach to system management. Responsibilities: Design, configure, and manage advanced VMware vSphere, vSAN, and Azure VMware Solution (AVS) environments to ensure high availability, performance, and scalability. Lead the troubleshooting and resolution of high-level issues involving vSphere, vSAN, and AVS, providing L3 support and root cause analysis. Optimize vSAN and AVS configurations for maximum efficiency and performance, including hardware selection, network design, and storage configuration. Implement and oversee disaster recovery and business continuity plans for virtual environments, ensuring data integrity and system resilience. Plan and execute upgrades, patches, and configuration changes across VMware environments, ensuring minimal disruption to business operations. Validate and ensure compliance of VMware deployments with company standards and industry best practices using vSphere Lifecycle Manager. VMware Server Admin (L2), VRealize Orchestrator (L3), VMWARE VSAN (L2)
Posted 1 month ago
6.0 - 11.0 years
8 - 13 Lacs
Mumbai
Work from Office
Employment: Contract Working Mode: Hybrid Mode Job Description L3 Level Windows server troubleshooting Active directory DHCP DNS Group Policy Skills: Windows/ Active Directory
Posted 1 month ago
2.0 - 4.0 years
4 - 6 Lacs
Bengaluru
Work from Office
VMware L3 Administrator with VSAN and Azure VMware Solution Expertise Job Description: We are seeking a highly skilled VMware L3 Administrator with specialized expertise in VMware Virtual SAN (vSAN) and Azure VMware Solution (AVS) to join our IT infrastructure team. The successful candidate will be responsible for managing, optimizing, and scaling our VMware environments, with a particular focus on advanced vSAN and AVS operations and troubleshooting. This role demands a deep technical acumen, leadership in complex virtualization projects, and a proactive approach to system management. Responsibilities: Design, configure, and manage advanced VMware vSphere, vSAN, and Azure VMware Solution (AVS) environments to ensure high availability, performance, and scalability. Lead the troubleshooting and resolution of high-level issues involving vSphere, vSAN, and AVS, providing L3 support and root cause analysis. Optimize vSAN and AVS configurations for maximum efficiency and performance, including hardware selection, network design, and storage configuration. Implement and oversee disaster recovery and business continuity plans for virtual environments, ensuring data integrity and system resilience. Plan and execute upgrades, patches, and configuration changes across VMware environments, ensuring minimal disruption to business operations. Validate and ensure compliance of VMware deployments with company standards and industry best practices using vSphere Lifecycle Manager. VMware L3 Administrator with VSAN and Azure VMware Solution Expertise Job Description: We are seeking a highly skilled VMware L3 Administrator with specialized expertise in VMware Virtual SAN (vSAN) and Azure VMware Solution (AVS) to join our IT infrastructure team. The successful candidate will be responsible for managing, optimizing, and scaling our VMware environments, with a particular focus on advanced vSAN and AVS operations and troubleshooting. This role demands a deep technical acumen, leadership in complex virtualization projects, and a proactive approach to system management. Responsibilities: Design, configure, and manage advanced VMware vSphere, vSAN, and Azure VMware Solution (AVS) environments to ensure high availability, performance, and scalability. Lead the troubleshooting and resolution of high-level issues involving vSphere, vSAN, and AVS, providing L3 support and root cause analysis. Optimize vSAN and AVS configurations for maximum efficiency and performance, including hardware selection, network design, and storage configuration. Implement and oversee disaster recovery and business continuity plans for virtual environments, ensuring data integrity and system resilience. Plan and execute upgrades, patches, and configuration changes across VMware environments, ensuring minimal disruption to business operations. Validate and ensure compliance of VMware deployments with company standards and industry best practices using vSphere Lifecycle Manager. VMware L3 Administrator with VSAN and Azure VMware Solution Expertise Job Description: We are seeking a highly skilled VMware L3 Administrator with specialized expertise in VMware Virtual SAN (vSAN) and Azure VMware Solution (AVS) to join our IT infrastructure team. The successful candidate will be responsible for managing, optimizing, and scaling our VMware environments, with a particular focus on advanced vSAN and AVS operations and troubleshooting. This role demands a deep technical acumen, leadership in complex virtualization projects, and a proactive approach to system management. Responsibilities: Design, configure, and manage advanced VMware vSphere, vSAN, and Azure VMware Solution (AVS) environments to ensure high availability, performance, and scalability. Lead the troubleshooting and resolution of high-level issues involving vSphere, vSAN, and AVS, providing L3 support and root cause analysis. Optimize vSAN and AVS configurations for maximum efficiency and performance, including hardware selection, network design, and storage configuration. Implement and oversee disaster recovery and business continuity plans for virtual environments, ensuring data integrity and system resilience. Plan and execute upgrades, patches, and configuration changes across VMware environments, ensuring minimal disruption to business operations. Validate and ensure compliance of VMware deployments with company standards and industry best practices using vSphere Lifecycle Manager. VMware L3 Administrator with VSAN and Azure VMware Solution Expertise Job Description: We are seeking a highly skilled VMware L3 Administrator with specialized expertise in VMware Virtual SAN (vSAN) and Azure VMware Solution (AVS) to join our IT infrastructure team. The successful candidate will be responsible for managing, optimizing, and scaling our VMware environments, with a particular focus on advanced vSAN and AVS operations and troubleshooting. This role demands a deep technical acumen, leadership in complex virtualization projects, and a proactive approach to system management. Responsibilities: Design, configure, and manage advanced VMware vSphere, vSAN, and Azure VMware Solution (AVS) environments to ensure high availability, performance, and scalability. Lead the troubleshooting and resolution of high-level issues involving vSphere, vSAN, and AVS, providing L3 support and root cause analysis. Optimize vSAN and AVS configurations for maximum efficiency and performance, including hardware selection, network design, and storage configuration. Implement and oversee disaster recovery and business continuity plans for virtual environments, ensuring data integrity and system resilience. Plan and execute upgrades, patches, and configuration changes across VMware environments, ensuring minimal disruption to business operations. Validate and ensure compliance of VMware deployments with company standards and industry best practices using vSphere Lifecycle Manager. Deliver No. Performance Parameter Measure 1. Contribution to customer projects Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT 2. Automation Process optimization, reduction in process/ steps, reduction in no. of tickets raised 3. Skill upgradation # of trainings & certifications completed, # of papers, articles written in a quarter VMware L3 Administrator with VSAN and Azure VMware Solution Expertise Job Description: We are seeking a highly skilled VMware L3 Administrator with specialized expertise in VMware Virtual SAN (vSAN) and Azure VMware Solution (AVS) to join our IT infrastructure team. The successful candidate will be responsible for managing, optimizing, and scaling our VMware environments, with a particular focus on advanced vSAN and AVS operations and troubleshooting. This role demands a deep technical acumen, leadership in complex virtualization projects, and a proactive approach to system management. Responsibilities: Design, configure, and manage advanced VMware vSphere, vSAN, and Azure VMware Solution (AVS) environments to ensure high availability, performance, and scalability. Lead the troubleshooting and resolution of high-level issues involving vSphere, vSAN, and AVS, providing L3 support and root cause analysis. Optimize vSAN and AVS configurations for maximum efficiency and performance, including hardware selection, network design, and storage configuration. Implement and oversee disaster recovery and business continuity plans for virtual environments, ensuring data integrity and system resilience. Plan and execute upgrades, patches, and configuration changes across VMware environments, ensuring minimal disruption to business operations. Validate and ensure compliance of VMware deployments with company standards and industry best practices using vSphere Lifecycle Manager.
Posted 1 month ago
1.0 - 3.0 years
0 - 3 Lacs
Mumbai
Work from Office
Windows Nutanix Administrator L2
Posted 1 month ago
1.0 - 3.0 years
0 - 3 Lacs
Mumbai
Work from Office
Windows Nutanix Administrator L1
Posted 1 month ago
5.0 - 8.0 years
9 - 14 Lacs
Chennai
Work from Office
Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: VMware Server Admin. Experience5-8 Years.
Posted 1 month ago
5.0 - 8.0 years
9 - 13 Lacs
Pune
Work from Office
Role Purpose The purpose of the role is to lead various automation initiatives pertaining to strategic accounts in a BU ensuring better client engagement Do 1. Lead automation roadmaps and strategies for various BUs Ensure complete understanding of requirements needed to implement automation of various accounts in BUs Do shortlisting of accounts depending upon the size of account and their ability to accommodate maturity Drive automation maturity in the shortlisted accounts to the next level Align the customers by showcasing Wipros capability to drive automation and ROI achievement for the customer Ensure contractual commitments for a particular project are met by understanding the scope and requirements Ensure the desired software and infrastructures are implemented required for automation Ensure scalable standards of dashboard and process support system for active automation monitoring Develop and review the Account Automation Plans for each account in consultation with the account partners and delivery teams Review the automation projects on progress and resolves complex escalations related to operations, production, quality control, schedules and maintenance Come up with solution of the problems regarding automation persistent in development unit Manage the appropriate level of access control to protect export controlled, proprietary, and sensitive project information Periodically review the project status completion vis-a vis the project plan and ensure successful roll out Review the upcoming automation trends, technologies and ways of working and identify the capability gap within the team Responsible to maintain customer relationships and derive maximum customer references to ensure business continuity Receive feedback from the customers and align resources internally to close all the gaps Deliver No. Performance Parameter Measure 1. Client Engagement CSAT, Customer reference, Customer Solutions, mean time to resolve customer issues (MMT reducing trend) 2. BOT implementation Work done by the bots for platform/non platform accounts, No. of platform accounts per DU Mandatory Skills: VmWare Vrealize. Experience5-8 Years.
Posted 1 month ago
8.0 - 10.0 years
8 - 13 Lacs
Chennai
Work from Office
Mandatory Skills: Vmware Virtualization Implementation. Experience8-10 Years.
Posted 1 month ago
5.0 - 8.0 years
7 - 11 Lacs
Pune
Work from Office
Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: Cloud-Virtual Desktop Infrastructure-VDI. Experience5-8 Years.
Posted 1 month ago
3.0 - 5.0 years
5 - 8 Lacs
Pune
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Windows and Vmware Implementation. Experience3-5 Years.
Posted 1 month ago
3.0 - 5.0 years
15 - 25 Lacs
Pune
Work from Office
Preferrable : Immediate or less than 30 under Serving NP Overview seeking a highly skilled Compute Support L3 & L2 SME to join our Infrastructure Management Services team. The ideal candidate will be responsible for managing, maintaining, and ensuring the overall health of compute platforms, including Windows servers, Cisco UCS, Nutanix HCI, and VMware environments. Key Responsibilities: Windows Operations: Manage and maintain physical and virtual Windows servers. Ensure resource utilization within threshold limits for CPU, memory, and storage. Perform system administration changes and monitor print queue operational services. Configure, manage, and troubleshoot MS-Failover Clustering and DFS/File Server Management. Cisco UCS: Monitor health of compute platforms including standalone servers and Cisco UCS. Support UCS B/C series server blades and configure Fabric Interconnects. Perform code upgrades and manage service profiles and server boot volumes. Nutanix HCI: Manage Hyperconverged infrastructure ensuring smooth operation. Perform periodic LCM checks and upgrades of software and hardware components. Administer Nutanix-Acropolis File Server and perform ESXi host patching/upgrades. VMware: Build, configure, and manage ESXi hosts across all regions. Perform security patches, hotfixes, and version upgrades. Coordinate/schedule VMware maintenance and manage virtual environment health checks. Other Responsibilities: Assist with user provisioning and access management. Maintain hardware inventory and manage third-party supplier coordination. Create/update SOPs, KB articles, and work instructions documents. Qualifications: Bachelor's degree in Computer Science, Information Technology, or related field. Extensive experience in managing Windows servers, Cisco UCS, Nutanix HCI, and VMware environments. Strong knowledge of system administration, clustering, and virtualization technologies. Excellent problem-solving skills and ability to work in a fast-paced environment. Certifications in relevant technologies (e.g., VMware, Cisco, Nutanix) are a plus. Shift Coverage: 24x5 on-seat support, with on-call support for P1 incidents.
Posted 1 month ago
4.0 - 9.0 years
1 - 6 Lacs
Noida
Work from Office
SUMMARY Job Role: VMware Virtualization Administrator Experience: 4+ years Location: Noida Summary: As a VMware Virtualization Administrator, you will be responsible for providing technical support and maintenance for both production and development systems, ensuring the smooth operation of software products across various platforms. Your day-to-day tasks will involve addressing technical issues, offering hardware and software support, and implementing technology solutions at the operating system level. You will collaborate with team members to ensure that all configured services are running efficiently within established operating models and processes, both remotely and onsite. Additionally, you will troubleshoot basic and intermediate level issues, contributing to the overall stability and performance of the supported systems. Roles & Responsibilities: Independently perform and become a Subject Matter Expert (SME). Actively participate in team discussions and contribute to providing solutions for work-related problems. Assist in documenting technical processes and procedures to enhance team knowledge. Provide training and support to junior team members to foster a collaborative environment. Professional & Technical Skills: Must - Have Skills: Proficiency in VMware Virtualization Administration. Strong understanding of server and network infrastructure. Experience with troubleshooting hardware and software issues. Familiarity with operating system-level implementations and configurations. Knowledge of best practices in system maintenance and support. Additional Information: The candidate should have a minimum of 3 years of experience in VMware Virtualization Administration. This position is based at our Noida office. A 15 years full-time education is required. Requirements Requirements: Minimum 4 years of experience in a similar role. Proficiency in VMware virtualization administration. Strong understanding of server and network infrastructure. Experience with troubleshooting hardware and software issues. Familiarity with operating system-level implementations and configurations.
Posted 1 month ago
2.0 - 5.0 years
3 - 4 Lacs
Coimbatore
Work from Office
About The Role Kotak Mahindra Bank Department Commercial Operations Level M4 Job Role "¢Verification of executed legal documents as per Documentation Grid released by the legal team from time to time & Sanction Letter / Term Sheet issued by the business / credit team. "¢Stamp Duty as per Legal Stamp Duty Grid is adhered too. "¢Limits & Collateral Maintenance. "¢CERSAI Maintenance. (Charge Creation & Release) Checker for Mortgage, Hypothecation & Intangible assets - basis terms of sanctions. "¢Updating of PSL for CCOD product basis the PSL template received from business along with TS / SL. "¢Insurance Policy Maintenance (basis terms of Sanction) - information to centrailzed insurance policy maintenance desk. "¢Preparation and releasing the Disbursement Advice to Loan Maintenance Team for disbursement of loans in LPS. (Wherever there is a term loan / WCDL facility at the time of limit setting), Limit loading Instructions (LLI) to Treasury team for treasury products & CMS team for CMS products. "¢Insertions (documents received post disbursement). "¢Deferral Closures (post receipt of requisite document from Business Unit against deferral obtained). "¢Tracking of post disbursement conditions related to Wholesale & Commercial operations in DRS as "pre-approved". "¢Handover of Files (All documents except Title Deeds) & Dockets (Title Deeds Property wise i.e. for every property mortgaged separate docket is a must) including insertions to DMT for further action & receipt of acknowledgement in ET / Register (in case of non-ET transactions, if any). "¢Handover of PDC / SPDC"™s to the Vendor on a weekly basis & receive acknowledgement. "¢Liaison with Auditors & Ensure no audit queries. MIS (Daily Reporting, Pending Status, Insertions). "¢Confirmation to DMT for Release of property & verification of the property documents before releasing to customer / RM / customer service. "¢Signatories for issuance of sanction letter are in accordance to the list of signatories provided by Business & Credit "¢Qualification Graduate / Post-Graduate Job Requirement Detail oriented and ability to multi-task Good Interpersonal skills and ability to work in teams Excellent Communication Skills Proficiency in MS-Office Diploma or Graduate in electrical engineering with minimum 3 years of work experience in Data center management/ operations
Posted 1 month ago
2.0 - 5.0 years
3 - 4 Lacs
Mumbai
Work from Office
About The Role Kotak Mahindra Bank Department Commercial Operations Level M4 Job Role "¢Verification of executed legal documents as per Documentation Grid released by the legal team from time to time & Sanction Letter / Term Sheet issued by the business / credit team. "¢Stamp Duty as per Legal Stamp Duty Grid is adhered too. "¢Limits & Collateral Maintenance. "¢CERSAI Maintenance. (Charge Creation & Release) Checker for Mortgage, Hypothecation & Intangible assets - basis terms of sanctions. "¢Updating of PSL for CCOD product basis the PSL template received from business along with TS / SL. "¢Insurance Policy Maintenance (basis terms of Sanction) - information to centrailzed insurance policy maintenance desk. "¢Preparation and releasing the Disbursement Advice to Loan Maintenance Team for disbursement of loans in LPS. (Wherever there is a term loan / WCDL facility at the time of limit setting), Limit loading Instructions (LLI) to Treasury team for treasury products & CMS team for CMS products. "¢Insertions (documents received post disbursement). "¢Deferral Closures (post receipt of requisite document from Business Unit against deferral obtained). "¢Tracking of post disbursement conditions related to Wholesale & Commercial operations in DRS as "pre-approved". "¢Handover of Files (All documents except Title Deeds) & Dockets (Title Deeds Property wise i.e. for every property mortgaged separate docket is a must) including insertions to DMT for further action & receipt of acknowledgement in ET / Register (in case of non-ET transactions, if any). "¢Handover of PDC / SPDC"™s to the Vendor on a weekly basis & receive acknowledgement. "¢Liaison with Auditors & Ensure no audit queries. MIS (Daily Reporting, Pending Status, Insertions). "¢Confirmation to DMT for Release of property & verification of the property documents before releasing to customer / RM / customer service. "¢Signatories for issuance of sanction letter are in accordance to the list of signatories provided by Business & Credit "¢Qualification Graduate / Post-Graduate Job Requirement Detail oriented and ability to multi-task Good Interpersonal skills and ability to work in teams Excellent Communication Skills Proficiency in MS-Office Diploma or Graduate in electrical engineering with minimum 3 years of work experience in Data center management/ operations
Posted 1 month ago
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