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Posted:1 day ago| Platform: Naukri logo

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Job Type

Full Time

Job Description


Join a leading banking client as an International Voice Process representative. Handle both inbound and outbound calls from global customers, providing exceptional product and service support or technical assistance. Resolve customer issues promptly and ensure satisfaction. Fluency in English and excellent communication skills are essential. General shift environment with rotational week offs and a 5-day work week.

Roles & Responsibilities:

  • Handle inbound and outbound calls with professionalism and empathy.
  • Provide accurate and timely information to customers' queries.
  • Ensure high levels of customer satisfaction through excellent service delivery.
  • Adhere to company policies and procedures.
  • Meet predefined targets related to customer service and quality.

Preferred candidate profile


Graduates, 10+2 for experienced candidates (excellent communication)


Benefits:

  • Opportunity to work with a global leader in customer service.
  • Enhance communication and problem-solving skills in a dynamic environment.
  • Comprehensive knowledge of products and services.
  • Preference for immediate joiners.

Ready to take your career to the next level? Apply now


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Teamware Solutions ( A Division Of Quantum Leap Co     Nsulting .
Teamware Solutions ( A Division Of Quantum Leap Co Nsulting .

IT Services and IT Consulting

Chennai Tamilnadu

1001-5000 Employees

245 Jobs

    Key People

  • John Doe

    Chief Executive Officer
  • Jane Smith

    Chief Technology Officer

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