3 Virtual Environments Jobs

Join 2497 Inc. | ShelfPerks India Pvt. Ltd. as they expand globally. Founded by industry veterans from Walgreens, Apple, Roku, and Stanford Graduate School of Business, the company is revolutionizing retail and commerce experiences while expanding into enterprise accounts and launching consulting services across key global markets. This is not a traditional sales role at ShelfPerks XL. As a part of the team, you will own the complete customer journey from initial prospecting through long-term account growth. Your responsibilities will include sales development, presales expertise, deal closure, and account management, all integrated into one position. This approach allows you to build deeper customer relationships and drive higher value outcomes compared to traditional segmented sales teams. Your role will involve various responsibilities including: - Researching and identifying enterprise retail chains, large-format stores, and technology companies - Executing strategic multi-channel outreach campaigns to generate qualified leads - Conducting discovery calls to assess fit for ShelfPerks XL and consulting services - Maintaining CRM hygiene and gathering competitive market intelligence - Conducting compelling product demonstrations and enterprise features - Collaborating with prospects to understand challenges and map solutions - Leading contract discussions, pricing negotiations, and deal structuring - Ensuring seamless onboarding and adoption across client operations - Identifying expansion opportunities for additional locations, features, or consulting services - Generating 25+ qualified leads per month - Achieving a 25% demo-to-close conversion rate - Maintaining a 60-90 day average sales cycle for enterprise deals - Securing $150,000+ average annual contract value for ShelfPerks XL To be considered for this role, you must have: - Minimum 4 years of B2B SaaS sales experience with enterprise accounts ($50,000+ ACV) - Demonstrated track record managing complete sales cycles from lead generation to contract closure - Proficiency with CRM platforms such as Salesforce, HubSpot, or similar - Excellent English language communication skills for global market engagement - Ability to understand and articulate complex software solutions to diverse audiences - Comfort presenting demonstrations to both technical and non-technical stakeholders - Flexibility to work across multiple time zones for prospect meetings - Self-motivation with demonstrated time management capabilities - Proven experience building relationships in virtual environments - Proficiency with video conferencing and collaboration tools - Ability to manage multiple projects and priorities simultaneously Preferred qualifications include experience in enterprise B2B sales with complex, multi-stakeholder deals, background in selling professional services or engineering consulting, multi-product sales experience, and experience in competitive SaaS markets. The compensation and benefits package include a base salary with a competitive commission structure and direct influence on the product roadmap through customer feedback. To apply for this position, include specific examples of enterprise deals you have closed, your approach to managing multiple customer relationships simultaneously, and your availability for calls across global time zones. Optionally, you can include a cover letter highlighting relevant multi-role sales experience and a portfolio of sales materials or case studies you have created. For more information about the company, visit the website at www.2497inc.com, the product at www.shelfperks.com, and the enterprise solutions at www.shelfperks.com/enterprise.,

The Technical Support team at Morningstar is the second line support in Client Support Services, working to enable clients to efficiently use products that provide high-quality data, independent research, and technological expertise. Collaborating with Product Development, Product Management, and Sales teams, the group ensures an excellent client service model for using products effectively to achieve their goals. Morningstar is seeking a Technical Support Representative to support Morningstar Direct and Office/Workstation software for both external and internal users. Morningstar Direct is the premier Institutional Research tool, and Office provides a comprehensive solution to Investment Advisor clients. As part of the Client Support Services team, you will help resolve issues, manage changes, and provide insights throughout the user experience. Responsibilities: - Taking ownership of escalated cases from Customer Support team and internal customers - Delivering outstanding customer service by efficiently resolving client issues and requests - Applying a professional, timely, and proactive approach to escalated client issues and calls - Providing dedicated and specialist support to key clients by collaborating with other teams - Regularly following up internally and externally on outstanding client queries - Working with various teams to solve complex issues and communicate product technical enhancements - Investigating incoming queries thoroughly and escalating when necessary - Documenting all actions in Salesforce and creating escalations in Jira - Maintaining a working knowledge of Morningstar products and serving as a resource to clients and team members - Assisting with documentation, knowledge sharing, and process improvements Requirements: - Bachelor's degree in computing science, information systems, or equivalent work experience - Understanding of networking, internet, security concepts, Windows operating system administration, Citrix, and other Virtual environments - Knowledge of client-server architecture, .net framework, and Java - Ability to learn bespoke software - Excellent communication and interpersonal skills - Proactive approach to customer service and problem-solving - Fast learner, self-starter, flexible, and able to work in a demanding environment - Strong analytical skills, attention to detail, and time management - 3+ years of experience in client-facing technical support Morningstar offers an equal opportunity workplace with a hybrid work environment allowing remote work and in-person collaboration. Various benefits are available to enhance flexibility, ensuring tools and resources for engaging with global colleagues effectively.,

Join 2497 Inc. | ShelfPerks India Pvt. Ltd. as they embark on a global expansion. Founded by industry veterans from Walgreens, Apple, Roku, and Stanford Graduate School of Business, the company is at the forefront of revolutionizing retail and commerce experiences, venturing into enterprise accounts, and introducing consulting services in key global markets. This unique opportunity offers a non-traditional sales role where you will take charge of the entire customer journey, starting from initial prospecting and extending to long-term account growth. Your responsibilities will encompass sales development, presales expertise, deal closure, and account management, all seamlessly integrated into one role. This approach allows for building deeper customer relationships and driving higher value outcomes compared to traditional segmented sales teams. Your role responsibilities will include: - Sales Development & Prospecting: Research and identify enterprise retail chains, large-format stores, and technology companies. Execute strategic multi-channel outreach campaigns and conduct discovery calls to assess fit for ShelfPerks XL and consulting services. - Presales & Solution Design: Conduct compelling product demonstrations, collaborate with prospects to understand challenges, and coordinate trial implementations. - Sales Closure & Negotiation: Lead contract discussions, pricing negotiations, and deal structuring. Navigate complex enterprise buying processes and accelerate deals through the pipeline. - Account Management & Growth: Ensure seamless onboarding and adoption, identify expansion opportunities, and manage contract renewals. Required qualifications for this role include a minimum of 4 years of B2B SaaS sales experience with enterprise accounts, proficiency in CRM platforms, excellent English communication skills, and the ability to articulate complex software solutions to diverse audiences. Preferred qualifications include experience in multi-stakeholder deals and competitive SaaS markets. Performance expectations include generating qualified leads, achieving demo-to-close conversion rates, and maintaining average sales cycles for enterprise deals. Compensation includes a base salary with a competitive commission structure and the opportunity to influence the product roadmap through customer feedback. To apply, provide specific examples of enterprise deals closed, your approach to managing multiple customer relationships, and availability for global time zone calls. Optionally, include a cover letter highlighting relevant sales experience and a portfolio of sales materials or case studies created. For more information about the company and product, visit: - Website: www.2497inc.com - Product: www.shelfperks.com - Enterprise Solutions: www.shelfperks.com/enterprise,