Vending Operations Manager

Job Description

Operations Management: Oversee day-to-day vending operations, ensuring machines are stocked, clean, and functioning properly. Develop and implement operational procedures to maximize efficiency and profitability. Monitor machine performance and initiate repairs or maintenance as needed. Key account management for clients and see the machines are running smoothly and all the products are provided on time Have regular client meetings to understand and solve problems Team Supervision: Train, and manage a team of vending city spoc Coordinate with site spoc for efficient vending machine operations . Conduct performance evaluations and provide coaching and support. Inventory and Supply Chain Management: Manage inventory levels to prevent shortages or overstock. Coordinate with suppliers and vendors to maintain consistent product availability. Implement inventory tracking and management systems. Financial Management: Monitor budgets, track expenses,. Analyze sales data and identify opportunities to increase revenue and reduce costs. Minimize Vending Maintenance and Shifting cost with Vendor . Customer Relations and Service Quality: Address customer complaints or service issues promptly and effectively. Develop strategies to improve customer satisfaction and loyalty. Maintain strong client relationships and secure new business opportunities. Compliance and Safety: Ensure all operations comply with health and safety regulations. Maintain accurate records and documentation as required by law and company policy. Train staff on safety protocols and best practices. Qualifications: Bachelor s degree in business administration, Logistics, Operations Management, or related field (preferred). Minimum of 3-5 years in operations management, preferably in vending, logistics, or retail. Strong leadership and team management abilities. Excellent problem-solving and decision-making skills. Proficiency with inventory management and route optimization software. Financial acumen and budget management experience. Strong communication and interpersonal skills.