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3.0 - 8.0 years

0 - 0 Lacs

bangalore, noida, kolkata

On-site

any graduate with 3 years exp in customer service/ collections (b2b) with excellent communication skills can apply Handle B2B clients for project sales Salary up to 6 Lakhs location Kolkata,Bangalore,NOIDA,GURUGRAM AMIT GANDHI 9910877518 8285888002

Posted 18 hours ago

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2.0 - 6.0 years

2 - 6 Lacs

Noida, Pune

Work from Office

Hi we are hiring for phone Banking process Location NOIDA,PUNE Salary up to 57 k in hand Need grad+2 years exp in interntioanl bpo(voice process) requied US Shift 5 days working 2 rorational off Amit Gandhi 9910877518

Posted 20 hours ago

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0.0 - 3.0 years

1 - 5 Lacs

Bengaluru

Work from Office

Job openings for international voice Graduates / under graduate FRESHERS /EXP can apply permanent staffing, full time, US shift Location : Bangalore Just 2 Rounds of interview immediate joining Call : HR Pavithra R @ 9538804043(Call or whatsapp )

Posted 23 hours ago

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0.0 - 4.0 years

2 - 5 Lacs

Bengaluru

Work from Office

Hiring Freshers / experience for International Voice/non voice Dear candidates Huge requirement for Top Bpo Education : Graduate freshers and experienced Sal -3 to 5.5 LPA location - Bangalore Call : HR Kowsalya @ 9880947912 (Call or whatsapp )

Posted 1 day ago

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0.0 - 3.0 years

1 - 4 Lacs

Bengaluru

Work from Office

Job openings for international voice Graduates / under graduate FRESHERS /EXP can apply permanent staffing, full time, US shift Location : Bangalore Just 2 Rounds of interview immediate joining Call : HR Kowsalya @ 9880947912 (Call or whatsapp )

Posted 1 day ago

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1.0 - 5.0 years

4 - 4 Lacs

Noida, Gurugram, Delhi / NCR

Work from Office

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Somya @ 9461962110, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Posted 1 day ago

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1.0 - 5.0 years

3 - 3 Lacs

Bangalore Rural, Chennai, Bengaluru

Work from Office

Hiring for Leading ITES Company In Bangalore/Chennai for Customer Support - Blended Process Interview Mode: Virtual Max Salary Chennai : 4.5 LPA Max Salary Bangalore : 3.6 LPA Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: One Side Cab 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Posted 2 days ago

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0.0 - 5.0 years

4 - 4 Lacs

Prayagraj, Varanasi, Kolkata

Work from Office

Hi We are looking forward to hire Customer/Technical Support Associates for Teleperformance Jaipur and Mohali Key Highlights : > Freshers/Exp Both Can Apply > Salary Range (CTC) : 3-4.5 LPA > Excellent Communication Skills Required > Relocation Bonus 10000 > 14 Days Free Guest House Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interactions, issues, and solutions. Escalation: Knowing when to escalate complex issues to more experienced technicians or managers. Customer Satisfaction: Ensuring customers are satisfied with the level of support provided. Software/Hardware Knowledge: Possessing a solid understanding of computer systems, software, and hardware. Communication Skills: Communicating technical information clearly and concisely to customers, both verbally and in writing. Teamwork: Collaborating with other support team members and internal departments. Learning and Adaptation: Staying up-to-date with new technologies and adapting to changing customer needs. Skills: Technical Skills: Proficiency in computer systems, software, and hardware. Customer Service Skills: Empathy, patience, and the ability to communicate effectively with customers. Problem-Solving Skills: Analyzing problems, identifying solutions, and documenting the process. Communication Skills: Clear and concise communication, both written and verbal. Technical Documentation: Ability to create and maintain technical documentation. Software/Hardware Installation and Configuration: Experience installing and configuring software and hardware. Time Management and Prioritization: Ability to manage multiple tasks and prioritize work effectively. Analytical Skills: Ability to analyze technical problems and identify root causes. Teamwork and Collaboration: Ability to work effectively with team members and internal departments.

Posted 2 days ago

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0.0 - 3.0 years

0 - 2 Lacs

Mumbai Suburban

Work from Office

Hiring Now: Voice/ Chat Support Executive at Foundever( Sitel) Candidates from Mumbai Location can apply. We are hiring for CSR for US Chat Process At our Mumbai Office (Chandivali, Andheri East.) This is a 5 Days working role and will have US Shift. There will be rotational shifts of 24*7 Any 9 Hours Duty which will be decided as per the roster. Candidate should be comfortable working in night shift. Please see below the role requirements and skills required. HSC with 6months or above experience into relevant field. Salary: Up to 20200k In-hand (Relevant Feild Experience & On Paper Documents) Graduates Fresher can apply. Salary: Up to 18k In-hand (For Fresher) Experience into Chat process. Strong Communication, teamwork, time management and problem solving. Strong Analytical, Multitasking and decision-making abilities. Strong Emotional Intelligence Candidates from Mumbai Location can apply. Connect on call with HR RAMESH PAL 7303443025 OR Kindly drop your resume on below mail ID ramesh.pal@foundever.com

Posted 2 days ago

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0.0 - 5.0 years

2 - 6 Lacs

Kharagpur, Kolkata, Durgapur

Work from Office

Salary : Upto 5 L.P.A Job Location : Kolkata Good communication skills with fluent English Rotational shift & week off 5-6 day working Required Candidate profile Immediate joiner Excellent communication skill Freshers also eligible Should be ok with night shift and rotational shift Interview mode: Virtual BPO industry is first priority

Posted 2 days ago

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1.0 - 6.0 years

4 - 6 Lacs

Bangalore/Bengaluru

Work from Office

Roles and Responsibilities HI WARM GREETING FROM RIVERA MANPOWER SERVICES Huge openings for Claims process in top MNC's Hurry up book the interview slots. For further details please contact below given numbers CHETHANA @ 7829336034 We are hiring for Customer support profile / semi voice / international voice / voice process. Openings available: Process Name: Customer Support Analyst Shift Timings: Day Shift & Fixed off Work Location : Bangalore Salary Package : 5.75LPA Rounds of Interviews : HR round / Voice & Accent / Manager Round Graduate Qualifications : Any Graduates/Postgraduates Experience Needed : Experience in International BPO / Call Center / Client Servicing / Customer Service / Technical Support / Marketing / Sales / KPO / ITES or any other relevant domain can apply. PLEASE FORWARD YOUR CV TO :- rivera.chethana@gmail.com Perks and Benefits shift allowances+free cab

Posted 3 days ago

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0.0 - 2.0 years

1 - 4 Lacs

Kolkata, Chennai, Bengaluru

Work from Office

Hindi Call Center, English Call Center, Punjabi Call Center, Bengali Call Center, Oriya Call Center, Telugu Call Center, Tamil Call Center, Malayalam Call Center, Kannada Call Center, Marathi Call Center, Haryanvi Call Center Salary 10k to 35 k Perks and Benefits International Domestic Call Centre Email/Chat/Voice Domestic and International call Center No Fees WhatsApp number 9781021114 Call 9988350971 9988353971 7508062612 01725000971 Age Limit 18 to 32 12th or Graduate any degree or diploma can apply Salary 15000 to 35000 and incentive 1 lakh

Posted 3 days ago

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0.0 - 2.0 years

2 - 3 Lacs

Hyderabad

Work from Office

Job description ***************We are Hiring for International Semi Voice Process**************** Interview Date: 28/07/2025 to 01/08/2025(Monday to Friday) Interview Time : 10:30AM to 1:00PM Date of Joining: 12th - August - 2025 Interview/Work Location: [24]7.ai Pvt Ltd, Ground Floor, NSL SEZ, Survey 1, Plot 6, NSL Arena Internal Rd, IDA Uppal, Habsiguda, Hyderabad, Telangana 500039 Job Description: The primary role of an agent is to provide service to the customer over a chat , call and provide resolution accordingly. Requirements: 1. To provide support and resolve issues via chat, call and other electronic communication. 2. Good Written and Verbal communication skills. 3. Strong analytical and troubleshooting skills. 4. Rendering services to customers and ensuring satisfactory. Semi Voice Salary Structure: 15k to 19k (Take home Salary after deductions) Age Criteria: 18Years to Below 35Years Please carry all your educational certificates and Govt ID Proofs (Aadhar and Pan card) for Documentation (Clear scanned copies/Xerox Copies) Job Details: 1. Rotational US Shifts (Midnight shifts as well) 2. 5 days working; 2 rotational week offs (No fixed off on Saturday and Sunday) 3. Students pursuing studies through regular college are not eligible. 4. Educational certificates are mandatory. 5. Must be flexible to work from office. Perks and Benefits: > 2-way free transportation (Home Pickup and Drop) > Self to work (STW) Rs.3300 (only for male employees) Qualification: PUC / Intermediate/ 10+3 (Diploma) / Graduation Interview Process: 1. PIR (Personal Introduction Round) 2. Online Assessment 3. Final Interview Note: Candidates attended interview within 30 days are not eligible to apply. Hiring radius distance limit is 23km.

Posted 3 days ago

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1.0 - 3.0 years

1 - 3 Lacs

Kolkata

Work from Office

We are conducting bulk hiring for our US Energy Lead Generation and Sales Process. This is an excellent opportunity for candidates experienced in international sales and for freshers with excellent comm skills. Call Sonal@8420016638 Required Candidate profile 0–2 years of experience in international voice process, sales, or lead generation Freshers with strong spoken English are welcome to apply Excellent comm skills Comfortable to work for night shift Perks and benefits Fixed salary + incentives Both side Cab facility

Posted 3 days ago

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1.0 - 3.0 years

1 - 3 Lacs

Kolkata

Work from Office

We are conducting bulk hiring for our US Energy Lead Generation and Sales Process. This is an excellent opportunity for candidates experienced in international sales and for freshers with excellent comm skills. Call Supriya@8583938711 Required Candidate profile 0–2 years of experience in international voice process, sales, or lead generation Freshers with strong spoken English are welcome to apply Excellent comm skills Willingness to work in night shift Perks and benefits Attractive fixed salary + incentives Cab facility

Posted 3 days ago

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0.0 - 5.0 years

2 - 4 Lacs

Udaipur, Bhopal, Gwalior

Work from Office

JOB TITLE: Chat Service Representative - Work from Office @ Ahmedabad Site- CTC: 30,000 to 40,000 (based on experience and last drawn salary) Job Responsibilities: Respond to customer inquiries via chat and email Weekly Off: Two rotational days Required Candidate profile Should be ready to move to Ahmedabad Must Have Excellent Command On Spoken English and Written Flexible to work in rotational shifts Perks and benefits House Allow +Food Allow + Transportation Allow

Posted 3 days ago

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1.0 - 5.0 years

4 - 4 Lacs

Noida, Gurugram, Delhi / NCR

Work from Office

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Somya @ 9461962110, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Posted 4 days ago

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0.0 - 5.0 years

1 - 5 Lacs

Kharagpur, Siliguri, Bardhaman

Work from Office

Top MNC BPS is hiring for the Premium Blended and Chat Process. Candidate Must be excellent in English Communication. CTC- 3.10 LPA- 5.10LPA Rotational & Night Shift 5 working Day / Call/WhatsApp 9163003740 9831388551 6290365641 9147047911

Posted 4 days ago

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0.0 - 5.0 years

3 - 4 Lacs

Pune, Jaipur, Mumbai (All Areas)

Work from Office

English Fluency Required for Non Voice Chat Process,Candidate with fluent English from any industry or fresher can apply.Job Location-Work from Office at Ahmedabad. Interview will be Online, Apply with your resume,you will get call from HR. Required Candidate profile Candidate will get flight ticket and 5 days accommodation from Company side for relocation Night Cab Perks and benefits Night Allowance, PF, ESIC, 24 days paid leave,

Posted 4 days ago

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0.0 - 5.0 years

3 - 4 Lacs

Visakhapatnam, Mangaluru, Bengaluru

Work from Office

English Fluency Required for Non Voice Chat Process,Candidate with fluent English from any industry or fresher can apply.Job Location-Work from Office at Ahmedabad. Apply with your resume, you will get call from HR.Interview will be online Required Candidate profile Candidate will get flight ticket and 5 days accommodation from Company side for relocation and 20000 relocation bonus Cab facility+subsidize meal facility+incentives+night shift allowance+PF ESIC Perks and benefits Night Allowance+subsidize meal+Free cab+Incentives

Posted 4 days ago

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0.0 - 5.0 years

3 - 4 Lacs

Guwahati, Shillong, Dimapur

Work from Office

English Fluency Required for Non Voice Chat Process,Candidate with fluent English from any industry or fresher can apply.Job Location-Work from Office at Ahmedabad. Interview will be Online, Apply with your resume,you will get call from HR. Required Candidate profile Candidate will get flight ticket and 5 days accommodation from Company side for relocation and 20000 relocation bonus Cab facility+subsidize meal facility+incentives+night shift allowance Perks and benefits Night Allowance, PF, ESIC, 24 days paid leave

Posted 4 days ago

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0.0 - 5.0 years

3 - 4 Lacs

Bhubaneswar, Kolkata, Ranchi

Work from Office

English Fluency Required for Non Voice Chat Process,Candidate with fluent English from any industry or fresher can apply.Job Location-Work from Office at Ahmedabad. Apply with your resume,you will get call from HR. Required Candidate profile Subsidizedmeal+Night Shift Allowance+Free Cab Facility+Incentives. Perks and benefits Night Allowance, PF, Esic, 24 days paid leave

Posted 4 days ago

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2.0 - 7.0 years

0 - 0 Lacs

pune

On-site

Job Description: We are looking for a proactive and detail-oriented Sourcing & Procurement Executive with 23 years of relevant experience. The ideal candidate will have hands-on expertise in procurement operations, vendor management, and sourcing strategies. Strong communication skills and the ability to manage procurement tasks across global markets particularly in US shifts are key. Key Responsibilities: Manage end-to-end sourcing and procurement activities Identify and evaluate suppliers based on quality, cost, delivery, and other KPIs Negotiate pricing, contracts, and terms with vendors Coordinate with internal departments and stakeholders to ensure timely procurement Maintain purchase records and generate reports for management Ensure compliance with company policies and procurement standards Track supplier performance and resolve any issues Skills Required: 23 years of experience in sourcing and procurement Good understanding of procurement tools and processes Strong communication and negotiation skills Proficiency in MS Excel, procurement software/tools (SAP, Ariba preferred) Ability to work independently in US shift timings To Apply: Interested candidates can apply or walk-in with their updated resume at: White Horse Manpower #12, Office 156, 3rd Floor, Jumma Masjid Golden Complex, Jumma Masjid Road, Bangalore - 560051 Contact: 8884139292 / 8884572014 Free Job Placement Assistance Contact: 8884572014 / 7996827671

Posted 4 days ago

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1.0 - 5.0 years

3 - 4 Lacs

Mumbai, Mumbai Suburban, Mumbai (All Areas)

Work from Office

Fraud Dispute Experience required

Posted 4 days ago

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0.0 - 5.0 years

3 - 5 Lacs

Jamshedpur, Ranchi, Raipur

Work from Office

Hiring For customer support executive (Chat Process)-Ahmedabad Note: Apply if you are ready to relocate in Ahmedabad Salary:23k to 40K CTC Job Location :Ahmedabad Rotational shift & week off 5 day working Call or whatsapp CV :6357157165/6357157162 Required Candidate profile Immediate joiner Fresher experience both apply BPO industry is first priority Good communication skills with fluent English

Posted 4 days ago

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Exploring US Shift Jobs in India

The US shift job market in India has been growing steadily over the years, with many companies outsourcing their operations to Indian professionals who work during US business hours. This has opened up a plethora of job opportunities for job seekers looking for roles that require working in the US shift. In this article, we will explore the various aspects of US shift jobs in India to help job seekers understand the market better and prepare themselves for a successful career in this domain.

Top Hiring Locations in India

  1. Bangalore
  2. Hyderabad
  3. Pune
  4. Chennai
  5. Gurgaon

These cities are known for their thriving IT and BPO sectors, making them hotspots for US shift job opportunities in India.

Average Salary Range

The average salary range for US shift professionals in India varies depending on the level of experience. Entry-level positions can expect to earn between INR 3-5 lakhs per annum, while experienced professionals can earn upwards of INR 10-15 lakhs per annum.

Career Path

In the US shift job market in India, a typical career path may involve starting as a Junior Analyst or Associate, then progressing to roles such as Senior Analyst, Team Lead, and eventually reaching positions like Operations Manager or Account Manager.

Related Skills

Alongside US shift roles, employers often look for candidates with skills such as excellent communication skills, time management, problem-solving abilities, and proficiency in tools like Microsoft Excel and CRM software.

Interview Questions

  • What experience do you have working in a US shift? (basic)
  • How do you prioritize tasks when working in a fast-paced environment? (medium)
  • Can you give an example of a time when you had to handle a difficult customer? How did you resolve the situation? (medium)
  • How do you ensure accuracy in your work while meeting tight deadlines? (medium)
  • What strategies do you use to stay motivated during night shifts? (basic)
  • How do you handle stress and pressure in a high-volume work environment? (medium)
  • Can you explain your experience with using CRM software? (basic)
  • How do you adapt to changes in policies or procedures at work? (medium)
  • What is your approach to resolving conflicts with team members? (medium)
  • How do you keep yourself updated with industry trends and developments? (basic)
  • Describe a time when you had to multitask to meet project deadlines. How did you manage your time effectively? (medium)
  • What steps do you take to ensure data security and confidentiality in your work? (medium)
  • How do you handle feedback or criticism from supervisors or clients? (medium)
  • Can you walk us through your experience with conducting data analysis and reporting? (medium)
  • How do you handle technical issues or system errors during your shift? (medium)
  • Describe a challenging project you worked on and how you overcame obstacles to achieve success. (medium)
  • How do you prioritize customer requests when faced with conflicting priorities? (medium)
  • What strategies do you use to improve team collaboration and communication? (medium)
  • How do you ensure quality control in your work? (basic)
  • Can you explain your experience with project management tools and techniques? (medium)
  • How do you handle escalations from customers or clients? (medium)
  • What steps do you take to ensure compliance with company policies and procedures? (medium)
  • Describe a time when you had to troubleshoot a technical issue for a customer. How did you resolve it? (medium)
  • How do you stay organized and manage your workload effectively? (basic)
  • What are your long-term career goals in the US shift domain? (basic)

Closing Remark

As you explore US shift job opportunities in India, remember to showcase your skills and experience confidently during interviews. With the right preparation and determination, you can build a successful career in the US shift domain. Good luck!

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