6 Us Operations Jobs

Job Title:** Director Talent Acquisition (US Staffing) Location:** Bangalore (On-site only) Department:** Talent Acquisition / US Staffing Reporting To:** CEO US Operations Employment Type:** Full-time Experience Required:** 12+ Years Position Summary: We are seeking a dynamic and experienced Director Talent Acquisition (US Staffing) to lead our India-based TA function, reporting directly to the US CEO. This role is critical to scaling our delivery capabilities for large System Integrator (SI) accounts and driving excellence in recruitment operations across our Bangalore and Noida offices. Key Responsibilities: Lead and manage end-to-end recruitment strategy and execution for US Staffing across multiple teams in Bangalore and Noida. Hire, train, and develop high-performing Talent Acquisition teams including recruiters and account managers. Drive performance through daily tracking and analysis of recruiter productivity and delivery metrics. Provide strategic leadership in managing large SI accounts, ensuring timely and quality delivery. Establish and enforce recruitment best practices, workflows, and compliance standards. Collaborate closely with US leadership to align talent strategy with business goals. Mentor senior managers and recruiters on account penetration, client relationship management, and talent pipelining. Own and optimize recruitment delivery operations through innovative sourcing, team scalability, and performance metrics. Required Qualifications: 12+ years of hands-on experience in US Staffing, with at least 5 years in a leadership role managing large teams. Proven experience managing delivery for large System Integrator (SI) accounts. Strong track record in hiring, mentoring, and scaling recruitment teams. In-depth understanding of US recruitment practices, compliance, and market dynamics. Ability to drive performance through well-defined metrics and KPIs. Strong communication, leadership, and stakeholder management skills. Must be based in Bangalore. Preferred Skills: Prior experience leading both recruitment and account management functions. Operational excellence in solution and delivery management within the staffing domain. Capability to work in a fast-paced, high-growth environment with strong execution discipline.

Job Role : P&C Insurance Analyst Company Name : M.Phasis Location: Bangalore, Work from Office Model Shift: US Business Hours Facing Role Experience : Minimum 1+ yr Interview Mode : Virtual *Notice Period : Immediate to 30 days only* *Budget : Maximum 4.5 LPA only* About the Role: We are looking for an experienced P&C Back Office Sr Analyst to join our team, supporting a global insurers operations. The ideal candidate will have a strong understanding of the Property & Casualty (P&C) insurance lifecycle and hands-on experience managing key processes such as quoting, new business processing, policy maintenance, pre-renewal, renewal debits, and claims management . This role requires a professional with a customer-facing background who can engage effectively with stakeholders and ensure seamless policy administration. Key Responsibilities: Manage end-to-end P&C policy lifecycle activities , including quote processing, new business issuance, policy endorsements, renewals, and claims handling . Serve as a key contact for customer interactions , ensuring accurate and timely resolution of policy-related queries. Handle policy maintenance tasks , including updates,cancellations, and reinstatements. Ensure pre-renewal and renewal processes are executed smoothly, including premium calculations and adjustments. Process renewal debits and ensure accuracy in policy accounting and documentation . Work closely with internal teams and external stakeholders to drive process improvements and enhance customer experience. Maintain compliance with US insurance regulations and ensure data integrity in all transactions. Provide insights and recommendations to improve efficiency in back-office insurance operations . Key Qualifications & Experience: . Strong understanding of the end-to-end P&C policy lifecycle , including policy issuance, maintenance, renewals, and claims management. Prior customer-facing experience in an insurance operations environment is a must. Familiarity with US insurance market operations and regulatory requirements. Exposure to international commercial insurance services will be a bonus . Preferred certifications: III Licentiate (India), CERT CII, AINS , or equivalent industry-recognized P&C insurance certifications. Strong analytical and problem-solving skills with a focus on accuracy and compliance. Ability to work from the office and support US-facing operations . Contact : 8431234240, reference is also welcomed.

Role & responsibilities Key Responsibilities: Pre-Onboarding & Candidate Engagement: Engage with potential candidates prior to onboarding, discussing job offers, negotiating terms, and addressing any questions or concerns. Assist in the negotiation of compensation packages and benefits to ensure alignment with company policies and employee expectations. Provide support during the interview process and act as a liaison between the candidates and hiring managers. Employee Onboarding & Offboarding: Manage end-to-end onboarding and offboarding for US employees. Ensure compliance with US employment laws during the hiring and separation processes. Assist with the preparation of employment contracts, offer letters, and other HR documentation. Payroll and Benefits Administration: Coordinate with the payroll team to ensure accurate and timely payroll processing for US employees. Administer employee benefits, including health insurance, retirement plans, and other US-specific benefits. Assist with resolving payroll or benefits-related inquiries. Employee Relations: Act as the first point of contact for US employees for HR-related inquiries. Provide support and guidance on employee concerns, workplace issues, and policies. Promote a positive and productive work environment while maintaining confidentiality. Compliance and Recordkeeping: Ensure compliance with US federal, state, and local employment laws and regulations (e.g., FMLA, ADA, EEOC). Maintain accurate and up-to-date employee records in compliance with legal requirements. Assist with audits and HR reporting requirements for US operations. Performance Management: Support US managers with performance reviews, feedback, and employee development plans. Assist in managing disciplinary actions and employee conflict resolution. HR Systems and Reporting: Utilize HRIS systems to maintain employee records and generate reports. Monitor and track employee attendance, leave balances, and other HR metrics. Collaborate with the HR team in the US to align HR processes and standards. Qualifications: Bachelors degree in human resources, Business Administration, or related field. Minimum of 3-5 years of HR experience, preferably with a focus on US HR processes. Knowledge of US labor laws, benefits administration, and HR best practices. Strong communication and interpersonal skills. Ability to work independently and as part of a global team. Familiarity with HRIS systems and MS Office Suite. Ability to work flexible hours to coordinate with US time zones. Preferred Qualifications: Experience with HRIS software (e.g., Workday, ADP, BambooHR). SHRM-CP or PHR certification is a plus. Experience in handling US employee relations and legal compliance. Benefits: Competitive salary and benefits package. Opportunity to work in a dynamic, global environment. Professional development and growth opportunities.

Role Description Individual will provide daily support on critical business deliveries and will work closely with, co-AVPs and Head, to address operational issues. Responsible for ensuring that day to day operations function smoothly and issues are resolved for teams. You will be responsible for transitioning of any new process from formulating strategy, working with onshore to get the training requirements in place and will play key role to accomplish the smooth transitioning. Other responsibilities include cross -training, succession planning, Preparation of Management reports and Departmental initiatives, and interfacing with the different departments to ensure timely and accurate processing of all activities on a daily basis within the given timelines. AVP would also be responsible for other activities like BCM, Audits, Transformation and other initiatives. Your key responsibilities Managing Security Operations processes like Trade Support, Confirmation, Settlement, Reconciliation, Reporting etc. Managing Ongoing Projects initiated by Business or self-initiated. Reviewing workflows and operating procedures to ensure that they remain up to date and implementing process improvements. Reviewing regulatory requirements and ensure all regulation controls are implemented and followed. Reviewing financial issues /breaks, work with finance and treasury to prioritize resolution Reviewing daily benchmark reports (KPIs) for each of the process lines, investigating benchmark breaches (KPIs) with the counterparts and working to improve the process. To build up process documentation, define benchmarks, capacity model, baseline volumes etc. for newly transitioned processes. Team development and motivation through strong engagement models, effective employee communication and administering reward and recognition. Driving Process Improvement through innovation, and involvement of all. Be a Change Lead to support any platform change, process change projects initiated by the organization and make sure all deadlines are adhered to. Conduct regular operational performance reviews and participate in monthly self-assessments. Regular connect with stakeholders to understand and prioritize business requirements. Effectively manage risk and foster a robust control environment. Building a strong mechanism to take care of volume peaks during peak season (If any) Prepare management updates on key projects, controls, ongoing operational initiatives, financials and related business management activities. Support Risk and Control initiatives and facilitate ongoing monitoring Keep all operational guidelines updated and ensure adherence to standards, procedures and also identify plan to mitigate risks where-ever there is a control issue. Develop relationship and credibility with all stakeholders. Work closely with onshore business managers on ongoing and upcoming projects, assignments and initiatives. Your skills and experience Prior experience in Wealth Management Ops and Security, Regulatory Reporting and Finance Knowledge is a must. Project Management, Payment, Vendor Management knowledge is needed. Strong understanding of Risk, Controls and other associated functions. Needs to be a self-starter with significant ability to undertake initiatives. Strong interpersonal / good negotiations skills are required, leadership skills will be essential for this role. Follow through skills, Effective communication skills, fluency in Microsoft Office skills, ability to confidently handle internal clients, futuristic and innovative approach will be expected. Ability and willingness to work in shifts is a must. Experience/Exposure Graduates/Postgraduates with good academic records. Total experience 10 years Plus in same industry and function is a must

POSITION : HR Operations Assistant LOCATION : Mohali, India - Night Shifts PEARCE SERVICES is a leading nationwide provider of outsourced operations, maintenance, and engineering services for mission-critical infrastructure including telecommunication networks, renewable energy installations (solar and wind), electric vehicle (EV) charging stations, and large-scale power generation and batteries. With over 1,800 employees, Pearce is a fast-growing leader in its class through continuous innovation and robust growth objectives. Pearce offers innovative, tech-enabled services across our distinctive Pearce Services brand -- each with a strong reputation in their respective high-growth markets. Learn more: www.pearce-services.com SUMMARY OF ROLE The HR Operations Assistant supports state-site HR operations with various tasks involved in the day-to-day activities of an HR department. You should be a sound professional and an individual who likes to take ownership of your responsibilities and is self-motivated with a disciplined, well-organized, and methodical approach to duties and responsibilities. The ability to work in a fast-moving environment with others in multiple disciplines with excellent written and verbal communication skills will be key. DUTIES AND RESPONSIBILITIES Process required documents for Personnel ID Badges as dictated by customer requirements. Interact with personnel for the gathering and handling of confidential information. Accurate and timely processing and follow-up to ensure personnel are eligible for dispatch upon estimated job start date. Other Human Resources related responsibilities as assigned. QUALIFICATIONS and REQUIREMENTS Excellent problem-solving, multi-tasking, communication, emotional intelligence, and interpersonal abilities Strong organizational skills with the ability to take ownership of projects and deadlines, and hold others accountable to deadlines and deliverables The ability to work well both independently and in a team environment, and the ability to interact effectively across the Company Basic Excel Skills, with Intermediate level skills using MS Office Suite overall. Possess excellent written and verbal communication skills. Proactive, customer service-oriented mindset. General education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Previous Human Resources experience is preferred but not required. You may please drop your profile at: jitesh.arora7098@pearce-services.com

Job Description: Junior HR Operations Position Title: Junior HR OperationsLocation: NoidaJob Summary: We are looking for two Junior HR Operations specialists with a strong HRbackground to join our team. The primary responsibilities include drafting contracts across multiple locations, checking onboarding information, and answering contract-relatedquestions. This role requires a high level of detail orientation, analytical skills, and the ability to apply training across multiple markets.Key Responsibilities: Draft and review contracts for various locations. Check and vet onboarding information for new hires. Respond to questions related to contracts and HR policies. Identify patterns and apply training to improve HR processes. Ensure compliance with company policies and legal requirements. Qualifications: Strong attention to detail and analytical skills. Excellent English communication skills. HR background with experience in contract drafting and onboarding. Ability to identify and correct mistakes. Strong organizational and time management skills. Skills: Proficiency in HR software and Microsoft Office Suite. Excellent problem-solving abilities. Strong interpersonal and communication skills. Ability to work independently and as part of a team. Role & responsibilities Preferred candidate profile