Designation: Node.js Developer( with B2B SaaS experience ) Experience required: 2+ years Skills: Javascript, ,Nodejs, React.js, Redux, React, Mongo DB Location: Remote About Company: At Troopr Labs, we are building the AI automation platform that powers modern workplaces. 3000+ companies around the world use our platform to automate support management and project management workflows. Troopr Labs was founded in 2019 with a vision to make employees more productive and efficient through seamless AI and automation. We are building the future of work, where AI copilots become integrated partners, automating routine tasks and optimizing processes for every work function. Responsibilities: ● Own and build new features, improvements, bug fixes. ● Write clear quality code for software and applications and perform test reviews ● Develop, implement, and test APIs ● Provide input on software development projects ● Have critical and analytical thinking skills. ● have a strong understanding of JavaScript fundamentals. ● Require good hands-on experience with React, Redux, Nodejs and Mongo. Qualifications: ● Comfortable using programming languages and relational databases and have relevant education background in Engineering. ● Strong debugging and troubleshooting skills. ● 2+ years' of development experience is mandatory Show more Show less

Role: Talent Acquisition Manager- Part time Experience: 2-3 years Employment: Part time Location: Remote Company: Troopr Labs Company Description Troopr Labs is an AI automation platform provider that helps modern workplaces streamline project management and support workflows. Founded in 2019, Troopr Labs aims to make employees more productive and efficient through seamless AI and automation solutions. The company is pioneering the future of work by integrating AI copilots to automate routine tasks and optimize processes across all work functions. Role Description This is a part-time remote role for a Talent Acquisition Manager at Troopr Labs. The Talent Acquisition Manager will be responsible for full-life cycle recruiting, hiring, employer branding, interviewing, and overall recruiting strategies to attract top talent to the organization. Qualifications Full-life Cycle Recruiting and Hiring skills Employer Branding expertise Experience in Interviewing candidates Recruiting strategies development Excellent communication and interpersonal skills Ability to work independently and remotely Experience in the tech industry is a plus Show more Show less

Experience Required : 2 years Location : Remote Company : Troopr Labs Website : www.enjo.ai About Troopr Labs & Enjo At Troopr Labs, we're building Enjo - the world's smartest AI support agent - designed to become the default AI-first helpdesk for businesses. With Enjo's no-code AI Agent Studio, AI Ticketing, and LLM-native automation tools, enterprises can automate customer and employee support at scale. Trusted by global giants like Starbucks, Netflix, Snowflake, and Spotify, Enjo is already changing the way support happens. We're a lean team of builders on a mission to redefine enterprise productivity through generative AI. If you're curious, fast-moving, and excited about LLMs, we'd love to talk. Role Description We are looking for a Prompt Engineer to shape the intelligence of our AI agents. This role goes beyond simple prompt writing - it requires deep curiosity in language behavior, rigorous experimentation, and the ability to translate product goals into scalable LLM strategies. You'll work closely with product, engineering, and customer teams to design, evaluate, and productionize prompts that power real-world support experiences - and push the boundaries of what AI agents can do without human handoff. What You'll Do Design and iterate prompts to optimize Enjo's performance in customer and employee support use cases Build reusable prompt libraries and test frameworks for scale Collaborate with engineers and product leads to integrate prompt flows into our agent pipelines Experiment with emerging techniques like retrieval-augmented generation (RAG), guardrails, and role conditioning Analyze LLM outputs and conduct rigorous evaluations to improve reliability, interpretability, and impact Who You Are 1-3 years of experience working with LLMs or NLP-based AI products (internships/projects count) Experience with tools like LangChain, OpenAI, Anthropic, or similar APIs Strong understanding of prompt engineering patterns and model behavior You're curious, self-driven, and thrive in fast-moving environments Bonus : experience with AI observability, A/B testing for prompts, or few-shot learning techniques Why This Role Is Special Pioneer LLM Workflows : Build reusable prompt infrastructure powering real customer-facing agents Direct Impact : Your prompts will touch 100,000+ users at global brands Work on the Edge : Apply the latest LLM capabilities in retrieval, instruction tuning, and autonomous agents Mentorship + Autonomy : Be part of a world-class remote team where your ideas and initiative are valued Perks Remote-first and async-friendly Real-world AI experimentation environment Work closely with founders and core engineering team Access to top-tier AI tools, APIs, and mentorship (ref:hirist.tech)

Role : Quality Assurance Engineer Gen AI Experience : 1-2 years Location : Remote At Troopr, were building world-class AI solutions from conversational AI to LLM-powered automation that help top brands like Starbucks, Netflix, Snowflake, and Spotify automate support and elevate user experience. Were looking for a QA Engineer whos passionate about delivering flawless web-based B2B SaaS products. Were looking for a versatile Prompt Engineer with a strong QA mindset to help shape and refine the intelligence of our AI agents and ensure exceptional product quality. This hybrid role blends prompt engineering, GenAI testing, and quality assurance for high-performance, LLM-powered customer and employee support automation. Youll work at the intersection of product design, engineering, and AI, ensuring the accuracy, usability, and robustness of chatbot workflows and GenAI integrations in a fast-paced B2B SaaS Youll Do : Engineering & LLM Optimization : Design, experiment, and iterate on prompts to optimize LLM responses for support automation Build reusable prompt libraries and scalable test frameworks Integrate prompt flows into AI agent pipelines with product and engineering teams Evaluate prompt strategies using techniques like RAG, few-shot learning, and role QA & Evaluation : Execute functional, regression, and exploratory testing of GenAI-driven features Analyze LLM outputs for coherence, hallucinations, factual accuracy, and ethical risks Identify edge cases and UX inconsistencies in real-world chatbot QA & Performance Testing : Lead performance/stress testing of AI-driven backend and frontend systems Collaborate cross-functionally in Agile teams to maintain a high-quality user experience Document bugs, usability gaps, and provide insights to improve product Were Looking For : 1+ years of experience testing GenAI/chatbot applications or LLM-based products Hands-on knowledge of tools like OpenAI, Anthropic, LangChain, or similar Experience with B2B SaaS platforms, particularly in AI support automation Familiarity with QA tools like Jira, TestRail, and evaluation of LLM outputs Strong problem-solving skills and attention to edge cases Comfortable working in fast-paced, startup environments with high ownership Excellent verbal and written communication Points For : Experience with AI observability tools and A/B testing for prompt strategies Exposure to few-shot, chain-of-thought prompting, or guardrails Familiarity with performance testing tools (e.g., JMeter, Locust) Background in NLP, linguistics, or cognitive science Why Join Us? At Enjo.ai, youll help build cutting-edge AI support agents that serve real business users not just lab demos. Youll contribute to shaping both the intelligence and quality of our product. If you're excited by GenAI, care deeply about LLM behavior, and want to ensure it performs reliably and ethically in production lets talk. (ref:hirist.tech)

Designation: Node.js Developer( with B2B SaaS experience ) Experience required: 2+ years Skills: Javascript, ,Nodejs, React.js, Redux, React, Mongo DB Location: Remote About Company: At Troopr Labs, we are building the AI automation platform that powers modern workplaces. 3000+ companies around the world use our platform to automate support management and project management workflows. Troopr Labs was founded in 2019 with a vision to make employees more productive and efficient through seamless AI and automation. We are building the future of work, where AI copilots become integrated partners, automating routine tasks and optimizing processes for every work function. Responsibilities: ● Own and build new features, improvements, bug fixes. ● Write clear quality code for software and applications and perform test reviews ● Develop, implement, and test APIs ● Provide input on software development projects ● Have critical and analytical thinking skills. ● have a strong understanding of JavaScript fundamentals. ● Require good hands-on experience with React, Redux, Nodejs and Mongo. Qualifications: ● Comfortable using programming languages and relational databases and have relevant education background in Engineering. ● Strong debugging and troubleshooting skills. ● 2+ years' of development experience is mandatory

Role: Business Experience: 3-5 years Location: Remote Company: Troopr Labs Product: www.enjo.ai At Troopr Labs , we’re building the AI automation platform that powers the modern workplace. Our solutions are trusted by 3000+ companies globally—including brands like Spotify, Netflix, and Snowflake. We’re looking for a driven IT Business Analyst to join our product and technology team. In this high-impact role, you’ll bridge the gap between business needs and technical execution, transforming complex problems into clean, scalable, and AI-powered solutions. Who You Are 2-5 years of experience in business analysis or related roles, preferably in a tech startup or fast-paced product environment. Strong communicator with the ability to translate business needs into clear technical documentation. Adept at analyzing workflows, identifying gaps, and proposing system-level improvements. Comfortable creating mockups, wireframes, and process diagrams to visualize product ideas. Self-motivated and collaborative, capable of managing multiple priorities across functions. What You'll Do Requirements Gathering & Documentation Collaborate with product and engineering teams to capture and document business requirements. Author detailed BRDs, FSDs, and user stories that drive clarity and alignment. Create and maintain visual documentation: wireframes, flowcharts, and use case diagrams. Product & Design Support Support early-stage product design through wireframe and mockup creation using tools like Figma Ensure documentation aligns with intuitive user experiences and business objectives. Process Mapping & System Analysis Map business processes to technical workflows; identify inefficiencies and recommend improvements. Work closely with developers to ensure requirements are feasible and technically sound. Cross-Functional Collaboration Act as a liaison between non-technical stakeholders and technical teams to ensure seamless delivery. Participate in sprint planning, feature walkthroughs, and validation sessions. Preferred Tools & Skills Documentation: Confluence, Google Docs Visualization: Figma, Miro Project Management: Jira, Trello Understanding of Agile methodologies and SDLC Strong problem-solving and analytical thinking Why Troopr Labs? Build the future of work with cutting-edge AI and automation tools. Join a lean, global team where your work has direct and visible impact. Collaborate with the founders and senior leaders in a remote-first setup. Influence systems used by thousands of teams across industries. Join Troopr Labs and help shape the backbone of AI-driven productivity platforms.

Role: AI Quality Assurance Engineer – B2B SaaS/ Prompt Engineer- B2B SaaS Experience: 2–3 years Location: Remote Ready to shape the future of AI for global businesses? At Troopr, we’re building world-class AI solutions — from conversational AI to LLM-powered automation — that help top brands like Starbucks, Netflix, Snowflake, and Spotify automate support and elevate user experience. We’re looking for a QA Engineer who’s passionate about delivering flawless web-based B2B SaaS products. What You'll Do: Design and execute detailed test plans for complex B2B SaaS web applications (enjo.ai) Perform functional, regression, exploratory, and compatibility testing across browsers Evaluate and optimize GenAI, LLM performance in chatbot and automation workflows Identify, document, and track bugs, edge cases, and UX issues Lead performance and stress testing for critical backend and frontend systems Collaborate closely with Product, Design, and Engineering teams in Agile environments Provide clear QA insights that help drive product excellence and customer satisfaction What we're Looking For: 2+ years of experience testing GenAI/chatbot applications or LLM-driven products Experience with AI support automation or B2B SaaS platforms Proficiency with test management and bug tracking tools (e.g., Jira, TestRail) Strong analytical and problem-solving skills to uncover edge cases and risks Familiarity with evaluating LLM outputs (accuracy, coherence, ethical risks) Excellent communication and collaboration abilities Comfortable in a fast-paced, high-ownership startup culture Why You'll Love It Here: Work with breakthrough AI technology adopted by leading global companies Help shape the next generation of AI support automation Join a fully remote, collaborative, and ambitious team making a global impact