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3.0 - 7.0 years

0 Lacs

ahmedabad, gujarat

On-site

This is a global support position, working cross geographically to support customers and in-Geography Applications Engineers to ensure Qualitrol is able to provide quality support. Responsible for the selection and use of Qualitrol products to satisfy customer application requirements. Main duties include, but are not limited to: order assistance (quoting, pricing and delivery determination), review of design drawings, as well as technical support for manufacturing, sales and product management functions as appropriate. Respond to customer requests for information on Qualitrol Products and Applications of products, helping to enhance Qualitrol's sales in the process. Provide customer technical assistance for product questions and problems from the point of quotation request through post shipment and installation. Provide written quotations for all standard and non-standard products. Implement appropriate pricing policies, including; determination of pricing for non-standard products as well as resolving system-pricing discrepancies. Review and enter Purchase Orders. Research and determine product solutions. Initiate New Product models, derivatives, specials, as necessary to meet agreed upon customer needs. Be extremely proactive and customer responsive. Customer feedback should be positive regarding response quality and timeliness. Document all product selection and product specification choices. Support manufacturing by answering questions as required and trouble-shooting order related problems. Analyze product failures and customer concerns. Assist in customer quality concerns. Generate reports and CQCs as required. Travel in support of sales organization may be required periodically. Ralliant, originally part of Fortive, now stands as a bold, independent public company driving innovation at the forefront of precision technology. With a global footprint and a legacy of excellence, we empower engineers to bring next-generation breakthroughs to life faster, smarter, and more reliably. Our high-performance instruments, sensors, and subsystems fuel mission-critical advancements across industries, enabling real-world impact where it matters most. At Ralliant we're building the future, together with those driven to push boundaries, solve complex problems, and leave a lasting mark on the world. QUALITROL manufactures monitoring and protection devices for high value electrical assets and OEM manufacturing companies. Established in 1945, QUALITROL produces thousands of different types of products on demand and customized to meet our individual customers" needs. We are the largest and most trusted global leader for partial discharge monitoring, asset protection equipment and information products across power generation, transmission, and distribution. At Qualitrol, we are redefining condition-based monitoring. This position is also eligible for bonus as part of the total compensation package.,

Posted 4 days ago

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1.0 - 4.0 years

2 - 3 Lacs

Gurugram

Work from Office

Job Title: Customer Service Executive Department: Airline Customer Service & Travel Insurance Support Location: Gurugram Employment Type: Full-time Shifts: Rotational Shifts (24/7 Operations) Working Days / Week Offs: 6-day working week with rotational week-offs (process dependent) Key Skills & Experience Required: Airline Tools Knowledge (Mandatory) Hands-on experience with airline systems and GDS such as Amadeus, Sabre, or Galileo. Ability to retrieve and update PNRs, apply fare rules, and handle airline cancellations, date changes. Travel Insurance Knowledge: Basic understanding of travel insurance products, including policy coverage, claims procedures, refunds, and emergency assistance. Capability to guide customers on policy issuance and insurance-related inquiries. Customer Service Skills: Excellent verbal and written communication skills in English. Experience in handling customer concerns, complaints, and escalations related to airline services and travel insurance. Strong problem-solving ability with attention to detail and a customer-first approach. Work Experience: Minimum 1 year of experience in a customer service role, preferably in the airline, travel, or insurance domain. Work Hours & Flexibility: Willingness to work in rotational shifts, including nights, weekends, and public holidays. Comfortable with rotational weekly offs (non-fixed Saturday/Sunday offs). Preferred Qualifications: Bachelors degree or equivalent or a related field Contact person - Rohit - 7678230426 Address:- 108, Udyog Vihar Phase 1, Udyog Vihar, Sector 20, Gurugram, Haryana 122016

Posted 2 weeks ago

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0.0 - 2.0 years

3 - 5 Lacs

Bengaluru

Work from Office

Associate Travel Support (India) Provide exceptional traveler care and customer service to our clients Accurately complete end to end International travel requirements for air, hotel,car, rail. Incumbent should have good knowledge of international critical itineraries (Geographical Knowledge is mandatory) Open to work in flexible environment, roster off, weekend working, public holidays and festivals Coordinate with multiple departments to ensure quick resolution for the customer to adhere SLA Excellent communication skills (Both Written and Verbal) Providing consultative multi-country routings for best fares and preferred carrier usage. Counsel clients on efficient routings for lowest available fares and preferred carrier usage in coordination with the clients business travel policies wherever necessary. Research and resolve client inquiries/issues at point of sale. Coach, develop and mentor peers, new and/or junior Travel Consultants Deliver expectations against individual and shared team key performance indicators Embrace the role of providing a superior consultative value to clients Should be team player and manage show alone if required Knowledge of corporate travel economics and travel technology/tools will be an added advantage Comfortable with Night Shift

Posted 3 weeks ago

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0.0 - 5.0 years

3 - 5 Lacs

Noida, Gurgaon/Gurugram, Delhi / NCR

Work from Office

Ug/g+ 6 months exp. in Amadeus.( Need only Amadues) Bulk hiring International travel process Inbound customer service Both side cabs 24/7 shifts Rounds- HR VET OPS Interested candidates call / drop cv on 8826770027 - Shivam/ 7428370506 - Ritu

Posted 1 month ago

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0.0 - 2.0 years

3 - 5 Lacs

Bengaluru

Work from Office

Provide exceptional traveler care and customer service to our clients Accurately complete end to end International travel requirements for air, hotel,car, rail. Incumbent should have good knowledge of international critical itineraries (Geographical Knowledge is mandatory) Open to work in flexible environment, roster off, weekend working, public holidays and festivals Coordinate with multiple departments to ensure quick resolution for the customer to adhere SLA Excellent communication skills (Both Written and Verbal) Providing consultative multi-country routings for best fares and preferred carrier usage. Counsel clients on efficient routings for lowest available fares and preferred carrier usage in coordination with the clients business travel policies wherever necessary. Research and resolve client inquiries/issues at point of sale. Coach, develop and mentor peers, new and/or junior Travel Consultants Deliver expectations against individual and shared team key performance indicators Embrace the role of providing a superior consultative value to clients Should be team player and manage show alone if required Knowledge of corporate travel economics and travel technology/tools will be an added advantage.

Posted 1 month ago

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1.0 - 4.0 years

4 - 5 Lacs

Bengaluru

Work from Office

Provide exceptional traveler care and customer service to our clients Accurately complete end to end International travel requirements for air, hotel,car, rail. Incumbent should have good knowledge of international critical itineraries (Geographical Knowledge is mandatory) Open to work in flexible environment, roster off, weekend working, public holidays and festivals Coordinate with multiple departments to ensure quick resolution for the customer to adhere SLA Excellent communication skills (Both Written and Verbal) Providing consultative multi-country routings for best fares and preferred carrier usage. Counsel clients on efficient routings for lowest available fares and preferred carrier usage in coordination with the clients business travel policies wherever necessary. Research and resolve client inquiries/issues at point of sale. Coach, develop and mentor peers, new and/or junior Travel Consultants Deliver expectations against individual and shared team key performance indicators Embrace the role of providing a superior consultative value to clients Should be team player and manage show alone if required Knowledge of corporate travel economics and travel technology/tools will be an added advantage

Posted 1 month ago

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3.0 - 5.0 years

10 - 18 Lacs

Hyderabad

Work from Office

Role & responsibilities The Travel and Corporate Card Support Administrator will provide support for the Corporate Shared Services team as it relates to triage of central intake tools and activities to ensure requests and inquiries are addressed appropriately. This includes administration of both the Travel Support mailbox and Corporate Card tickets (Service Now) to support the entire enterprise, including activities. Preferred candidate profile 3 to 5 years of professional work experience Ability to resolve traveler-facing, and corporate card-facing issues independently by effectively interacting with internal business partners, providing clear communications, and a positive experience. Bachelor's degree or equivalent strongly preferred

Posted 1 month ago

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1.0 - 3.0 years

5 - 7 Lacs

Chennai

Work from Office

Manage bookings for flights, hotels, buses, and trains as per customer requirement Handle trip requests by: Understanding customer requirements and identifying cost-effective and efficient travel options Confirming itinerary availability Finalizing travel arrangements and complete end to end bookings for customers Ensure all bookings comply with corporate travel policies Maintain accurate records of transactions and bookings Achieve performance goals including SLA compliance, TAT, quality, AHT, FCR %, escalations %, and cost efficiency Offer customer support for travel-related queries and concerns via calls, chats, and emails and in person requests Communicate with the internal employees and stakeholders in a timely manner and provide regular insights and VOC Provide regular reports to higher management on performance, achievements, and challenges

Posted 1 month ago

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1.0 - 4.0 years

2 - 5 Lacs

Bengaluru

Work from Office

Provide exceptional traveler care and customer service to our clients Accurately complete end to end International travel requirements for air, hotel,car, rail. Incumbent should have good knowledge of international critical itineraries (Geographical Knowledge is mandatory) Open to work in flexible environment, roster off, weekend working, public holidays and festivals Coordinate with multiple departments to ensure quick resolution for the customer to adhere SLA Excellent communication skills (Both Written and Verbal) Providing consultative multi-country routings for best fares and preferred carrier usage. Counsel clients on efficient routings for lowest available fares and preferred carrier usage in coordination with the clients business travel policies wherever necessary. Research and resolve client inquiries/issues at point of sale. Coach, develop and mentor peers, new and/or junior Travel Consultants Deliver expectations against individual and shared team key performance indicators Embrace the role of providing a superior consultative value to clients Should be team player and manage show alone if required Knowledge of corporate travel economics and travel technology/tools will be an added advantage

Posted 2 months ago

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0.0 - 2.0 years

3 - 5 Lacs

Bengaluru

Work from Office

Provide exceptional traveler care and customer service to our clients Accurately complete end to end International travel requirements for air, hotel,car, rail. Incumbent should have good knowledge of international critical itineraries (Geographical Knowledge is mandatory) Open to work in flexible environment, roster off, weekend working, public holidays and festivals Coordinate with multiple departments to ensure quick resolution for the customer to adhere SLA Excellent communication skills (Both Written and Verbal) Providing consultative multi-country routings for best fares and preferred carrier usage. Counsel clients on efficient routings for lowest available fares and preferred carrier usage in coordination with the clients business travel policies wherever necessary. Research and resolve client inquiries/issues at point of sale. Coach, develop and mentor peers, new and/or junior Travel Consultants Deliver expectations against individual and shared team key performance indicators Embrace the role of providing a superior consultative value to clients Should be team player and manage show alone if required Knowledge of corporate travel economics and travel technology/tools will be an added advantage /

Posted 2 months ago

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1.0 - 5.0 years

2 - 4 Lacs

Gurugram, Delhi / NCR

Work from Office

Handle customer inquiries and resolve issues efficiently over the email and chat support Provide accurate information to customer Deliver excellent customer service and enhance customer satisfaction. Handling premium customer HR Riya - 63980 09438 Required Candidate profile - 6 months GDS Amadeus experience is mandatory - Customer service (International) - Excellent communication - 5 Days working - Rotational shifts and week-offs - Both side cabs

Posted 2 months ago

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3 - 8 years

5 - 10 Lacs

Noida

Work from Office

Department : TL24 Sub-Department : Voice Location : Noida Work Mode : Work from Office Work Shift : Rotational 9-hour shifts Week Off : 2 days rotational weekly off Budget : A decent hike on the last CTC, aligned with industry standards Position Overview : Greaves Travel India is seeking a skilled and customer-focused Travel Consultant/ Senior Travel Consultant to join our dynamic team. The ideal candidate will have a strong background in international ticketing, corporate handling, and inbound call support for global clients, particularly in the US market. This role requires expertise in GDS systems, excellent communication skills, and the ability to thrive in a 24/7 rotational shift environment. Key Responsibilities: Handle inbound calls from passengers of international airlines and US/Canada-based corporate clients , providing seamless travel solutions. Manage flight bookings, cancellations, and itinerary changes using GDS systems (Amadeus, Sabre, World span, Apollo, GAL). Assist B2B partners and corporate clients with travel-related inquiries, ensuring adherence to service standards. Resolve customer queries related to ticketing, reservations, and travel logistics with a focus on US geography and airport codes. Maintain accurate records of customer interactions and transactions. Collaborate with internal teams to ensure smooth operations and high customer satisfaction. Adapt to rotational shifts (24/7 environment) with flexibility for 9-hour shifts and weekly offs as per business needs. Skills & Qualifications: Experience : 38 years in travel consultancy, corporate handling, or international ticketing (senior roles for 5+ years). Technical Skills: Proficiency in GDS systems (Amadeus, Sabre, World span, Apollo, GAL). Domain Knowledge: Strong understanding of US geography, airline codes, and corporate travel processes . Communication : Excellent verbal and written English skills for global client interactions. Work Ethic : Willingness to work in rotational shifts , including nights/weekends. Education : Graduate from a recognized university. Preferred : Candidates with self-conveyance (no transport provided). Salary & Benefits: Salary : A decent hike on last CTC as per industry standards. Fixed salary structure with no variable incentives. Perks : Rotational shifts with weekly offs, statutory benefits. Note : Immediate joiners preferred. Candidates must be comfortable with 24/7 operations and on-site work in Noida.

Posted 2 months ago

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1 - 4 years

2 - 5 Lacs

Bengaluru

Work from Office

Provide exceptional traveler care and customer service to our clients Accurately complete end to end International travel requirements for air, hotel,car, rail. Incumbent should have good knowledge of international critical itineraries (Geographical Knowledge is mandatory) Open to work in flexible environment, roster off, weekend working, public holidays and festivals Coordinate with multiple departments to ensure quick resolution for the customer to adhere SLA Excellent communication skills (Both Written and Verbal) Providing consultative multi-country routings for best fares and preferred carrier usage. Counsel clients on efficient routings for lowest available fares and preferred carrier usage in coordination with the clients business travel policies wherever necessary. Research and resolve client inquiries/issues at point of sale. Coach, develop and mentor peers, new and/or junior Travel Consultants Deliver expectations against individual and shared team key performance indicators Embrace the role of providing a superior consultative value to clients Should be team player and manage show alone if required Knowledge of corporate travel economics and travel technology/tools will be an added advantage

Posted 2 months ago

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1 - 6 years

3 - 4 Lacs

Gurugram

Work from Office

* Handle customer queries related to deluxe bus rental services * Ensure high level of customer satisfaction and support during travel bookings * Work with internal teams to resolve complex travel-related issues Share resume to HR Sahil 7599810837 Required Candidate profile - Minimum 1 year in Travel Industry - SABRE/Worldspan/Amadeus experience mandatory - Proficiency in travel booking systems - 5 Days' work - Cabs Provided - Salary: Up to 34,500 In-hand - 24*7 Shift Perks and benefits - IJP in 9 months - Huge Incentives

Posted 2 months ago

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