Travel Sales Consultant

HOLIDAY PACKAGE SPECIALIST (INDIA PROCESS)

GO ESCAPIO

TRAVEL & TOURISM

AIHP SIGNATURE, SECTOR - 18, PHASE - IV, UDYOG VIHAR, GURUGRAM

Role

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Key Responsibilities:

• Handle inbound and outbound sales inquiries via phone, email, and chat.
• Guiding customers on their Holiday requirements.
• Designing Holiday Itinerary as per customer requirement
• Understand customer requirements and offer travel solutions that best suit their needs.
• Convert inquiries into confirmed bookings by demonstrating excellent product knowledge and persuasive communication skills.
• Upsell and cross-sell additional services, such as travel insurance, tours, and upgrades.
• Achieve and exceed sales targets and KPIs.
• Manage end-to-end booking processes, including flights, hotels, transfers, and excursions.
• Selling Holiday Packages to customers.
• Ensure tracking of payment collection.
• Work with suppliers and partners to ensure availability and best rates.
• Resolve customer issues and complaints in a timely and effective manner.
• Maintain strong relationships with repeat customers by offering personalized service.
• Stay updated on the latest travel trends, destinations, and offers within the Indian market.
• Monitor competitor activities and suggest strategies to stay competitive.

Job Requirement

• Proven experience in travel sales, preferably within the Indian market.
• Strong knowledge of domestic and international travel destinations.
• Excellent communication and negotiation skills in English and Hindi; proficiency in other regional languages is a plus.
• Familiarity with GDS systems (Amadeus, Galileo, etc.) is an advantage

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 If your profile matches the details mentioned above, please share your updated resume at 8447602888 or hr@tfginfotech.co.in for shortlisting your profile if you belong to the travel domain only.