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Travel Consultant

1 years

1 - 2 Lacs

Posted:18 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Title: Travel Counselor
Company: Holiday Merchants (Travel Agency) / Viva Voyages (Travel Marketing Organization)
Location: Saket, New Delhi
Salary: Up to ₹18,000 per month

Job Overview:

We are seeking a dynamic and customer-focused Travel Counselor to join our team at Holiday Merchants / Viva Voyages, located in Saket, New Delhi. The ideal candidate will be responsible for outbound client engagement, lead management, and promoting travel packages to prospective customers using our CRM platform.

Key Responsibilities:

  • Client Outreach via CRM:

Make a minimum of 100 outbound calls daily to potential clients using company-generated leads. Engage prospects by providing travel package information and addressing their inquiries.

  • Lead Qualification & CRM Management:

Identify qualified leads, record call outcomes, and maintain detailed logs in the CRM to ensure effective follow-ups and lead nurturing.

  • Travel Product Promotion:

Present holiday packages, international destinations, and promotional offers in a clear and engaging manner. Build interest and trust in our travel services.

  • Training & Onboarding Participation:

Attend onboarding sessions covering destination knowledge, CRM usage, and communication skills before handling live calls.

  • Professional Client Interaction:

Maintain a polite, professional, and positive tone during all client interactions. Fluency in English and Hindi is required; knowledge of other Indian languages is a bonus.

Requirements:

  • Minimum 6 months of experience in a customer-facing or sales role preferred (freshers with excellent communication skills may also apply)
  • Comfortable with basic computer systems and CRM tools
  • Strong communication and interpersonal skills
  • Energetic, target-driven, and passionate about travel
  • Willingness to learn and adapt in a fast-paced environment

What We Offer:

  • Fixed salary up to ₹18,000 per month
  • Performance-based incentives
  • Structured training & learning support
  • Growth opportunities in the travel industry
  • Work location: Saket, New Delhi

Work Schedule:

  • 5 days working organization
  • 1st & 3rd Saturdays: Half day
  • 2nd & 4th Saturdays: Off
  • Sundays: Fixed weekly off

To Apply:
Send your resume to hr@holidaymerchants.com.

Job Type: Full-time

Pay: ₹16,000.00 - ₹18,000.00 per month

Benefits:

  • Leave encashment
  • Paid sick time
  • Paid time off

Schedule:

  • Day shift
  • Monday to Friday

Experience:

  • travel Sales: 1 year (Preferred)

Work Location: In person

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