25 Transition Planning Jobs

Band - C1 Role Purpose The purpose of the role is to ensure effective implementation of transition tasks for client/account as per the transition plan. Do Ensure effective transition as per project plan and timelines Implement transition plans and register new transitions - calendar and spreadsheet on the system Ensure transition tasks are in line with transition plans, as directed by the Transition Lead/Manager Ensure timely setup of relevant internal tools/products for the account to ensure proper program execution Confirm resource assignment for each transition and share details to finance to ensure correct setup of billing accounts Schedule required meetings as directed by the Transition Manager and document meeting minutes Conduct data extraction of hours spent per transition and tracking against planned budget Assist the transition lead in the assessment of technology transition proposals as and when required Support the transition lead to identify and characterize risks associated with the transition transfer project and determine steps needed to mitigate the risks Assist Transition lead with reviewing, identifying and assessing emerging requirements, technologies, capabilities, concepts, tactics, and teaming relationships in areas related to technology transition and transfer Interacting with various stakeholders and functional heads to articulate needs, identify, raise and drive closure of issues Prepare timely and accurate reports and dashboards as required by the stakeholders Develop and maintain dashboards, project progress and reporting in line with the standards of transition methodology and business needs Ensuring all reports & dashboards are prepared as per stakeholder requirements as per the desired frequency (weekly/ monthly/ quarterly) Track and follow up with relevant stakeholder for timely updation and data management of transition parameters Maintain appropriate records of transition efforts, both successful and unsuccessful, to support overall program evaluations and lessons learned efforts Coordinate, draft, compile and prepare staff material, presentations, letters, memorandums, reports, or other documents related to the transition Stakeholder management Coordinate transition application efforts with appropriate stakeholders, and others who have a critical interest in or decision authority over the proposed transition Provide timely assistance in case of an escalation and support resolution of escalations/ issues Do: Ensure effective transition as per project plan and timelines Implement transition plans and register new transitions - calendar and spreadsheet on the system Ensure transition tasks are in line with transition plans, as directed by the Transition Lead/Manager Ensure timely setup of relevant internal tools/products for the account to ensure proper program execution Confirm resource assignment for each transition and share details to finance to ensure correct setup of billing accounts Schedule required meetings as directed by the Transition Manager and document meeting minutes Conduct data extraction of hours spent per transition and tracking against planned budget Assist the transition lead in the assessment of technology transition proposals as and when required Support the transition lead to identify and characterize risks associated with the transition transfer project and determine steps needed to mitigate the risks Assist Transition lead with reviewing, identifying and assessing emerging requirements, technologies, capabilities, concepts, tactics, and teaming relationships in areas related to technology transition and transfer Interacting with various stakeholders and functional heads to articulate needs, identify, raise and drive closure of issues Prepare timely and accurate reports and dashboards as required by the stakeholders Develop and maintain dashboards, project progress and reporting in line with the standards of transition methodology and business needs Ensuring all reports & dashboards are prepared as per stakeholder requirements as per the desired frequency (weekly/ monthly/ quarterly) Track and follow up with relevant stakeholder for timely updation and data management of transition parameters Maintain appropriate records of transition efforts, both successful and unsuccessful, to support overall program evaluations and lessons learned efforts Coordinate, draft, compile and prepare staff material, presentations, letters, memorandums, reports, or other documents related to the transition Stakeholder management Coordinate transition application efforts with appropriate stakeholders, and others who have a critical interest in or decision authority over the proposed transition Provide timely assistance in case of an escalation and support resolution of escalations/ issues Deliver No. Performance Parameter Measure 1. Customer Centricity CSAT (PCSAT & ACSAT top 2 Box) % / NPS Adherence to Program plan/charter specifically on services transition - Schedule, Quality, Efforts/Costs Adherence to all customer contractual commitments related to Services transitions Adherence to Services transition norms on all key performance metrics 2. Presales & Delivery Excellence 100% compliance in Integrated Transition Framework (ITF) in all Solution Proposal construct Demonstrate One Wipro by 100% usage of Integrated Transition framework Integrated transition (across all LOBs) planning and status reporting to Internal management and customer using Digi-Q Process Exceptions to be minimized by 100% compliance to the ITF Mandatory Skills: Transition Management. Experience: 8-10 Years.

Life on the team: As a Senior Project Manager (SPM) in Computacenter you will manage entire transition projects delivered to a contractual services customer account or manage significant workstreams on very large and complex Transition projects. Your scope of activity can range from pre-sales (leading, scoping, estimating and designing the project or assuring the solution), through delivery and into closure. You will need to understand and work with creating commercial models. Your responsibilities will also include management and reporting, including the finances of the project. You will be a leader, guiding, motivating and directing others to achieve a common goal. Delivery of a successful project will include: building and managing your team, ensuring the agreed products are delivered, effective communication, managing project controls (including risk, issue, customer dependencies and change) and providing a high-quality professional outcome to the satisfaction of our customers and internal stakeholders. Youll be responsible typically for take-on projects with an budget exceeding 500k. What youll do: The team are a global team based in the UK, Germany, France, Hungary, Spain, U.S., India, and Malaysia Youll engage with other areas within Computacenter as required, including: GIS, Group Managed Services Delivery Engines, Delivery Leadership, Consultancy, TRG (Engineering), Service Management and the Sales teams. Depending on the assignment, youll report to one of the following: a T&T Programme Manager or Programme Director or Service Director. You will lead a team and manage Project Managers & SME’S from within our network of internal Delivery Engines (formerly known as ISPs). When leading a team, almost certainly, it will be a virtual and/or matrix delivery organisation. You may work independently as well as part of larger teams, often on customer sites. What you’ll need: Your overall responsibility is for the successful outcome for the project you are asked to lead in this; your responsibilities will be defined in the project control documentation and your Terms of reference. These will be delivered alongside the agreed financial outcome of the project you lead or are assigned against. In support of this, you’re expected to broadly understand both what Computacenter sells and delivers and have a working knowledge of the technology/solution. You’ll be responsible for delivering your assignments in accordance with the T & T Framework and the Deal Lifecycle Framework. Key areas of responsibility: Project Management (throughout the whole lifecycle) Be conversant with and adhere to our methodology (the T & T Framework) for delivering high quality service outcomes of Transition/Transformation projects. In Pre-Sales, define scope, agree requirements, produce the cost model and plans and produce the required T&T artefacts (which may include other written responses), whilst following the correct governance and approval processes. Shape the solution and implementation approach during pre-sales. Create and/or maintain the Transition Project Plan; being fluent in the use of suitable tools like Microsoft Project. Run Project initiation Workshops to ensure that the project stakeholders understand and accept key information about the approach to the delivery of the project and their associated responsibilities. Manage the planned activities in line with financial rules and commitments. Create the required project control documentation which defines the approach, i.e. how the project will be delivered and ensure all relevant documents and logs are stored on the appropriate site (Quantum) and are up to date. Manage/enable the identified project resources (direct, matrixed via ISPs or third parties) necessary to deliver the agreed products/deliverables. Prepare and deliver weekly project Highlight or Checkpoint reports and participate in reviews with customers and the project team. Ensure all relevant documents, tools and logs are stored on the Quantum site and are up-to-date to enable central reporting. Regularly update all stakeholders and your team on progress against plan, by use of project Highlight or Checkpoint reports and participate in reviews with customers and the project team, as required. Manage risk and issues (including dependencies) and maintain the project risk & issue registers. Take or lead mitigation activities to reduce risk and resolve issues. Understand the impact of any issue on other projects or activities. Manage the activity in line with financial rules and commitments to deliver the commercial outcome of the project. Manage escalations using the appropriate channels and fully communicate with all stakeholders. Support the management of sub-contractor/ISP delivery, ensuring they meet their obligations as per the approved Statement(s) of Work (SoW) and/or internal resource requests and use the escalation process if required. If required, manage sub-contractor delivery, ensuring they meet their obligations as per the approved sub-contractor Statement of Work (SoW). Keep Computacenter Partner Management informed of sub-contractor performance, as required. Support positive recognition and/or interventions for your team members/colleagues and work with/support the ISP Team Leader(s) where improvements are necessary. Attend Governance and Assurance Boards, as required. Have a working knowledge of the Internal Service Providers and what services they provide in support of any project you are managing/delivering. Identify key lessons learned from delivered projects, share these with the rest of the GST Team and more widely in CC, and apply these to future projects. Change Management Communicate potential risks and issues (including dependencies) that are likely to require formal change to stakeholders as early as possible, to minimise future conflict/commercial exposure. Comply with/ensure the Change Management process is followed in the required timeframes to minimise Working at Risk/commercial exposure and optimise our contribution. Ensure changes are agreed with the customer, or commercial owner prior to commencing and additional work. If there’s any change to the project’s approved commercial baselined deliverables (as defined in the SoW) all relevant stakeholders must be informed. This should include changes to cost (including supporting cost models), revenue, scope, timescales and any service impact. Update the project plan to reflect changes once they are approved. A record of all change approvals needs to be maintained in the project data repository (Quantum). Business Management Be aware of the account strategy for your aligned account so that you understand the customer’s priorities. If you see any opportunities for additional growth projects during Transition, let the Account Team know about them so that they can be formally progressed. Contract Management Manage scope and understand the commercial baseline, supporting the development, negotiation and agreement of Statement of Work contract changes. Work with the allocated contract manager and lead Service Manager to agree customer changes to the scope, duration and costs of the project and ensure commercial acceptance of any change before work begins on its delivery. During the delivery of the project you will follow the commercial rules within Computacenter including the adherence to all Governance requirements. Financial Management Support and enable the successful delivery of the project to the agreed financial baseline to meet (or exceed) the Key Performance Indicators (KPIs). These are typically defined in the Transition SoW or Transition Contract Schedules. Support or manage the financial performance of the project by contributing to or maintaining the internal Project Finance Tracker/completing the scheduled monthly Project Financial Reports (PFRs), which require accurate forecasting, invoicing and pro-active cost management (following the 10 Primary Financial Requirements). Do not commence working without approved commercial cover. Relationship Management As the Lead T & T Manager, for your project or work stream you’ll act as the interface to all stakeholders, ensuring that a positive and constructive relationship is maintained to the benefit of all and supporting achievement of our Customer Satisfaction targets. You’ll build strong internal relationships with all key areas, including, Sales, Service, ISPs and Partner Management in support of any 3rd Party activity. People Management o You will be responsible for leading and shaping or contributing to the team to ensure the successful delivery of your assignment. Ensuring that all members of your project team are appropriately supported, heralded, motivated and engaged and that individual performance is managed in conjunction with the aligned Line Manager. o You will be proactive in providing appropriate feedback on performance and approach. Service Management Understand the key measures of service for the accounts to which you are delivering into, including detailed knowledge of SLAs, KPIs, XLAs. Understand link between Solution Design and ability to achieve target SLAs/KPIs o Build effective working relationship with the BAU Service Management and Sales Teams during Take-on projects

Dear Candidate, We are hiring for General Manager-Transition FNA | Hyderabad Location. Any graduate can apply. Your responsibilities: Requirement - End to End Transition Management professionals Location: Chennai / Hyderabad Education - Graduate is a mandate Below is the Job description We are HCLTech, one of the fastest-growing large tech companies in the world and home to 222,000+ people across 60 countries, supercharging progress through industry-leading capabilities centered around Digital, Engineering and Cloud. The driving force behind that work, our people, are diverse, creative, and passionate, raising the bar for excellence on a regular basis. We, in turn, work hard to bring out the best in them as we strive to help them find their spark and become the best version of themselves that they can be. If all this sounds like an environment youll thrive in, then youre in the right place. Join us on our journey to advancing the technological world through innovation and creativity. HCL Technologies Limited is a next generation global technology company that thrives on helping enterprise reimagine their business for the digital age. We have a strong DNA of invention, risk taking and a relentless focus on making our customers successful. HCL’s Digital Process Operations unit with its digital services is an enabler of digital innovation and improving performance for Client Business Operations. To fuel our growth, we are looking out for dynamic Transition Management Professionals. Key Responsibilities Develop and articulate Transition strategy and implementation solution to support Client Business objectives Lead and manage end to end execution of Global Transition programs in accordance with HCL Transition Methodology and Tollgates Define, Monitor and control Integrated Transition Program Plan activities across work streams – Knowledge Transfer, IT Solutions, Quality and SLA, Contract and Change Management Establish and drive effective Risk Management framework across the transition lifecycle Steer Governance reviews and manage communication across senior client and internal stakeholders Motivate and Influence cross functional team members for effective collaboration and problem solving Establish effective Program change control Invest in building domain understanding of the service area and client industry Experience and Qualifications 14-18 years overall experience with at least 4-8 years’ experience in independently managing complex transitions for global clients in F&A/SCM/Industry Verticals. Knowledge of project Management tools like Microsoft Project Professional/Smartsheet Excellent client Interfacing and relationship building skills. Effective communication (written and verbal) and negotiation skills Adept in use of Excel and Power Point Confidence and ability to work under pressure and time zones as required. Strong result orientation and ownership for solving problems Ability to act as a trusted advisor to client stakeholders How You’ll Grow At HCLTech, we offer continuous opportunities for you to find your spark and grow with us. We want you to be happy and satisfied with your role and to really learn what type of work sparks your brilliance the best. Throughout your time with us, we offer transparent communication with senior-level employees, learning and career development programs at every level, and opportunities to experiment in different roles or even pivot industries. We believe that you should be in control of your career with unlimited opportunities to find the role that fits you best. Why Us We are one of the fastest-growing large tech companies in the world, with offices in 60+ countries across the globe and 222,000 employees Our company is extremely diverse with 165 nationalities represented We offer the opportunity to work with colleagues across the globe We offer a virtual-first work environment, promoting a good work-life integration and real flexibility We are invested in your growth, offering learning and career development opportunities at every level to help you find your own unique spark We offer comprehensive benefits for all employees We are a certified great place to work and a top employer in 17 countries, offering a positive work environment that values employee recognition and respect Equality & Opportunity for All Representing 165 nationalities across the globe, we pride ourselves on being an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Regards SPARK CONSULTANCY

Job Description Senior Manager - Transitions __________________________________ About JLL: We're JLL leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities. Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally. Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences, and perspectives help us think bigger, spark innovation and succeed together. If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table! __________________________________ Senior Transition Manager (GTS) What this Job Involves: Deliver Transitions Programme - . Pre Planning & Solutioning - Support Transformation Program Director teams during the investigation & Pre-Planning stage by providing information regarding the value of , development of transition timelines, budgets, resource requirements, and other applicable costs. . Transition Execution -Single handedly Manage the end to end execution of large deals spread across geographies . Due Diligence Planning and Reporting exposure , Knowledge Transfer planning and delivery , Ramp Up Planning and deployment experience . Governance - Set up / establish Governance framework for large complex programmers and ensure the overall programme is integrated across other JLL work streams . Project Risks - Give clear assessment of the movement, progress, delays, issues, risks of projects in relations to cost and expenses . Financials - Responsible for managing & controlling deals financials - Knowledge of Business Case creation and updating on a regular basis . Stabilization - Helps stabilize operations post-go-live Stakeholder Management . Client & Stakeholder Relationship - Manages overall internal/external client relationships during various stages of the transition/mobilization effort . Change & Risk management -Work closely with internal / client teams to drive/support in change management & monitor the transition risks. Expectation: Core Capabilities and Governance . Develops the communication strategy and communication plan for global/location/team specific initiatives to generate momentum, raise awareness and influence behaviors across the organization . Develops & maintain domain specific credentials, Client Visit Decks, Case Studies & Transition Methodology . Interaction with client and client teams, Set up governance for regular review etc. Leadership skills . Influence and maintain positive and healthy working relationship with support functions, Service delivery and senior Leadership, securing collaborative support in the execution of role responsibilities. . Manages and counsel teams to excel in their roles. . Client & Contract management . Effectively collaborate with functional teams like HR, Recruitment, IT, Training etc. Program Management: . Seamless transition with no noise while adhering to speed, cost and quality . Use and integrate the mandatory JLL Location Strategy & Transitions methodlogy in the projects Sounds like you ? To apply you need to be? Professional Skill Requirements: . Single Contributor - IC role. . An effective communicator with excellent relationship building, Negotiation & interpersonal skills. . Versatility, High level of professionalism and confidence . Comfortable interacting with senior executives within both JLL and the client (where applicable, will be limited) . Strong leadership skills and the ability to effectively and efficiently manage others . Expertise in managing budget & deals financials . Highly flexible, adaptable and creative . Ability to drive change . Entrepreneurial Skills . Strong analytical, problem solving abilities & complexity management Technical skills: . MS Project: Hands-on experience in creating and maintaining project plans. Report out using basic MS Project options . MS Visio: Create and maintain process maps . MS Excel: Create and manage detailed project plan with specific tollgates, milestones, planned/actual start and closure date, responsibility and completion status . MS Power point: Governance meetings to provide the updates based on the expectations from the target audience Basic Qualifications: . Should have approximately 16+ years of overall work experience with Travel Requirement: . Moderate to extensive as required Work Shift: . Open to work in flexible working shifts as per the location or project requirement

Manage and lead assigned transition projects, Ensure customer satisfaction and drive stabilization of transitioned operations Act as the primary escalation point for clients and internal stakeholders regarding decisions, updates, and actions.

ASSISTANT ACCOUNT MANAGER Job Title - Assistant Account Manager, only from R2R, GL background. Location: Pune (India) Reports to- Account Manager Shift: Primarily Evening shift or Flexible. Experience: 10 to 12 years Job Type: Full-time The Assistant Account Manager will support the Account Manager in client management, financial analysis, and reporting while ensuring operational excellence, team development, and process adherence. This role requires a strong background in Record-to-Report (R2R) and General Ledger (GL). A key responsibility is managing work assignments, balancing team workload based on individual capacity and skill levels, and optimizing productivity. The AAM will drive the team to meet deadlines and provide high-quality client deliverables, while effectively managing resources and fostering skill development. Key Responsibilities: Client Management: Serve as a reliable and consistent point of contact for client inquiries, handling all communications (email, calls, Slack, etc.) effectively and proactively addressing queries to support the Account Manager. Prepare for client meetings, including organizing agendas, taking meeting minutes, and summarizing client meetings with action items and next steps. Strong written and verbal English communication skills, including clarity in written tone, making emails simple and easy to read. Independently manage selected clients, ensuring timely and accurate delivery of services. Support strong client satisfaction through accurate and timely work delivery. Be prepared to field any client-related questions, proactively resolving issues to free up the Account Manager's time. Know Your Customer: Research clients thoroughly by exploring their financials or websites - understanding their vision, mission and core values and identifying their key priorities and pain points. Ensure this understanding is incorporated into client interactions and deliverables, aligning services with their goals to provide tailored and impactful solutions. Ensure that you are proactively anticipating client needs based on their business focus and play a key role in enhancing satisfaction and trust. Financial Analysis and Reporting: Conduct detailed financial analysis and review financial statements for clients, identifying trends or issues. Execute the month end close process, ensuring accurate and timely completion of reconciliations, journal entries, and financial reporting. Develop financial plans, forecasts, and budgets for clients in collaboration with the Account Manager. Ensure compliance with accounting standards, such as GAAP, and help clients stay updated on relevant regulations. Manage and support the 1099 tax process and other tax-related services. Audit Support: Coordinate audit activities, including preparing schedules, gathering documentation, and liaising with auditors to ensure a smooth audit process. Perform a final review of all audit schedules and financial support documents prior to client or auditor review. Team Management and Development: Monitor the time tracking of team members working on managed client engagements, checking their time logs at regular intervals throughout the day to ensure accuracy and proper allocation. Ensure client work is completed within the budgeted time. Conduct comprehensive workload analysis and planning, assigning deadlines for all tasks delegated within the team to provide ample review time prior to client due dates. Guide and mentor junior staff, providing training and helping them develop skills in accounting and client management. Foster team development by giving feedback on communication skills, transparency, ownership, effort, quality, and mindset during performance reviews and as needed. Identify high-potential team members and create development plans to prepare them for advanced responsibilities. Encourage cross-training among team members to ensure versatility and reduce dependency on specific individuals as well as create flexibility within the team to share workload effectively. Provide clear expectations and constructive feedback to team members on an ongoing basis. This may occur immediately after client interactions, during regular one-on-one meetings, or as situations warrant. Document outcomes of these feedback sessions. Operational Excellence: Conduct research to resolve internal queries. Proactively update the Account Manager on project status. Encourage team members to identify and come up with process improvements ideas and support in implementing the best practices for improvement in quality, customer satisfaction or efficiency of the process. Maintain process documentation to reflect changes and improve team effectiveness. Take ownership of personal and team performance, ensuring accountability and results. Process Standardization: Work with the team to identify opportunities to standardize processes and workflows, ensuring consistency and efficiency across all client engagements. Supporting Team Documentation Make sure the team follows all required processes, including: Completing month-end trackers Using Canopy for project management Maintaining Service Improvement Tracker, Client Relationship Tracker Keeping client-specific documents up-to-date Attention to Management initiatives such as OKRs Check and approve step-by-step guides (SOPs) for all client work. Use existing how-to guides and resources to help the team work better. Look for ways to improve how we do accounting for clients, focusing on making things faster and more accurate. Collaboration and Teamwork: Foster collaboration and teamwork within and across teams (e.g., tax specialists, auditors). Work closely with the Account Manager to ensure seamless service delivery to clients. Promote a positive and motivated work environment where every team member is valued. Foster Sutro Li company values such as transparency, collaboration, generosity, and self-discipline. Qualifications Minimum Bachelor's degree in accounting or related field, MBA or CA inter preferred Proficient in Microsoft Excel and other accounting software. The successful candidate will have a strong background in GL accounting and experience working with US GAAP. AP background not required. Thorough understanding of nonprofit accounting principles added advantage. Ability to apply accounting principles and solutions to meet unique client needs and clearly articulate proposed solutions to client's problems. Ready to work in evening shift (5:30PM to 2:30AM IST) or any other shift that business requires. Willingness to work from office or home or in hybrid model as per the requirements. Self-starter, work with minimum guidance, ability and willingness to go extra mile to meet business requirements

About Us Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount. With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. WHY JOIN CAPCO? You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry. MAKE AN IMPACT Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services. #BEYOURSELFATWORK Capco has a tolerant, open culture that values diversity, inclusivity, and creativity. CAREER ADVANCEMENT With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands. DIVERSITY & INCLUSION We believe that diversity of people and perspective gives us a competitive advantage. MAKE AN IMPACT Job Title: Transition Analyst Location: Pune Experience Required: Bachelor’s degree is required. Minimum 6 to 8 years of total work experience. Minimum 1 to 2 years of relevant experience in Project/Program Management or Support roles. Technical & Functional Expertise: Technical: Proficiency in MS Office products including Office 365, Project Online, SharePoint, Power BI, and other analytics tools. Strong understanding of process workflow design, data architecture, and related tools. Functional: Strong business acumen and functional understanding. Experience in planning and monitoring for program workstreams, project deliverables, and reporting. Ability to handle transition-related documentation, administrative tasks, risk management, due diligence, and stakeholder coordination. Key Responsibilities: Support planning and execution of program and transition projects. Track deliverables, manage risks, and ensure timely reporting. Ensure compliance with GBS methodologies and toolkits. Manage travel and logistics for transition-related requirements. Coordinate with operational teams and business functions for successful transitions. Lead the documentation of SOPs and manage sign-off processes. Collaborate with various business units including Procurement, Finance, and IT. Support project reporting, dashboard preparation, and Power BI-based analytics. Handle highly confidential material with discretion and professionalism. Participate in customer-facing meetings and internal stakeholder communications. Facilitate workshops, team meetings, and process improvement initiatives. Key Challenges: Navigating fragmented systems and tools. Engaging a wide range of stakeholders across global functions. Managing services at a large scale with geographical and cultural diversity. Adapting to evolving digital technologies and technical tools. Ensuring alignment with global process design standards. Skills & Competencies: Core Skills: Project planning and reporting skills Workflow and process documentation Risk identification and mitigation Data visualization and reporting tools (especially Power BI) Soft Skills: Excellent multitasking and prioritization skills Strong interpersonal, presentation, and written communication skills Fluency in English (spoken and written) Knowledge of local regulations and compliance standards Familiarity with Pune’s local business environment Ability to work effectively in a regional service center ecosystem

About Us Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount. With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. WHY JOIN CAPCO? You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry. MAKE AN IMPACT Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services. #BEYOURSELFATWORK Capco has a tolerant, open culture that values diversity, inclusivity, and creativity. CAREER ADVANCEMENT With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands. DIVERSITY & INCLUSION We believe that diversity of people and perspective gives us a competitive advantage. MAKE AN IMPACT Job Title: PMO Transition Manager Location: Pune Educational Qualification: MBA from a recognized institute (preferred). Experience: Minimum of 8 years of total experience. At least 6 to 8 years of relevant experience in Transition/Program Management. Experience with corporate governance, legal entity transitions, or subsidiary setups is highly desirable. Essential Experience: Proven ability to manage multiple teams and complex project scopes. Experience with managing insourcing/out scoping transitions from third-party vendors. Strong background in stakeholder management across global and regional functions. Experience in working across virtual teams and geographies. Demonstrated success in fast-paced, delivery-oriented environments. Experience in business case creation, vendor management, and change control procedures. Key Responsibilities: Define scope, goals, and deliverables aligned with business objectives. Plan and lead transition activities including documentation, risk assessments, and readiness planning. Collaborate with leadership on recruitment, team setup, and resource alignment. Identify and mitigate risks and issues, escalating when necessary. Maintain governance standards and ensure accurate project reporting. Lead knowledge transfer and handover to ensure BAU (Business as Usual) is established. Communicate project status and progress clearly to all stakeholders. Ensure projects are delivered on time and within budget. Facilitate lessons learned and recommendations post-transition. Skills: Core Skills: Excellent knowledge of project lifecycle, transition methodologies, and tools. Strong communication, interpersonal, and stakeholder influence skills. Proficiency in MS Office applications (MS Project, PowerPoint, Excel, etc.). Analytical thinking, conflict resolution, and problem-solving ability. Soft Skills: Self-motivated with a proactive mindset. Ability to adapt to changing environments and handle ambiguity. Excellent time and priority management. Fluency in English; other regional languages are a plus. Knowledge of local regulations and compliance standards. Understanding of the Pune service center ecosystem and local business environment. Key Challenges: Managing highly diversified stakeholders. Working across geographies and business functions. Aligning transitions with standardized global process design. Ensuring cost-effective and timely transitions while maintaining quality.

Oversee transition of customer's apps, infra. & services to our cloud platform. Ensure seamless transitions minimal downtime & high customer satisfaction Transition Planning Stakeholder Mgmt Risk Mgmt QA Communication Process Improvement Team Mgmt

Tracks and monitor onboarding of required resources and their related KT/ training. Educate DD/KT Leads on the requirements and expectation to ensure the objective of DD/KT is met. Develop detailed transition plans Required Candidate profile Location- Pan India Plan, coordinate, and manage the transition of projects, services, or systems from development to operational status, ensuring minimal disruption.

Would be part of the Transition team responsible for migration of business processes, for New & Existing Clients, Responsible for end to end management of transition projects from the inception phase till the project reaches stability post Go Live. Required Candidate profile 12 yrs exp in bpo with 2+ yrs of E2E Transition Exp in International & domestic Voice, back office process. Must have transition exp of projects from inception phase till the project reaches stability

Responsibilities: Plan, organize, and execute the transition of critical business processes from the client to internal teams. Liaise with clients and internal departments to ensure that all system and access requirements are in place for a smooth transition. Act as a key liaison between the client, internal stakeholders, and transition teams to facilitate effective knowledge transfer. Develop and maintain detailed transition plans. Ensure all activities adhere to the transition schedule. Capture the business process through video/Zoom conferences and document Standard Operating Procedures (SOPs) and Quality Control (QC) matrices. Identify and address any process exceptions or gaps with the client. Review the drafted SOPs with the client, incorporate feedback, and obtain final approval. Train the internal team on the transitioned processes to ensure operational efficiency. Conduct testing and job shadowing sessions to ensure that the team is fully trained and capable of handling the process. Evaluate the readiness of the operations team and successfully hand off the project to them for ongoing management. Preferred candidate profile: Graduation in any stream is mandatory. Should be flexible with 24*7 shift. Key Skills: strong client-facing and stakeholder management abilities. Excellent verbal and written communication skills. Should have 2+ Years of Exposure into writing SOP. Proficiency in processing documentation and creation of SOPs. Ability to coordinate cross-functional teams and manage timelines. Experience with virtual collaboration tools (e.g., Zoom, MS Teams). Candidate should have prior exposure to transition business.

Skills: to work end to end transition and process transformation cross workstreams. Collaborate with stakeholders. Identify performance metrics for processes. Sound knowledge Microsoft Office tools, not limited to Excel, Word, PowerPoint.

Operation Program Manager (OPM) Location: Chennai, India Job brief As a Program Manager, you'll lead complex, multi-disciplinary projects from start to finish working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines. As a Program Manager, you lead complex, multi-disciplinary projects. You will plan requirements with internal customers and usher projects through the entire project lifecycle. This includes managing project schedules, identifying risks and clearly communicating goals to project stakeholders. Responsibilities Drive manufacturing operational readiness in the factory leveraging partner resources as well as ongoing efficiency and improvement across factories from ramp to end-of-line (EOL). Anticipate production and operational risk, communicate and mitigate work with original equipment manufacturers (OEMs) to manage line bring-ups, qualification, material availability, and quality issues. Secure right level of capacity based on forecast and horizons. Work with original equipment manufacturers (OEM) partners to ensure performance goals for Quality, Turn Around Time (TAT), and Throughput (I/O/S) are met or exceeded from ramp to EOL. Collaborate with cross-functional teams and with partners to prepare for production ramp and product transitions. Lead meetings to communicate plans with cross-functional operations and demand planning. Adapt plans based on changing customer requirements. Requirements Bachelor's degree in Industrial Engineering or a related technical field, or equivalent practical experience. 5 years of experience in electronics or computer consumer hardware. Experience with manufacturing or operations in Original Equipment Manufacturer (OEM) management and Supply Chain Management. Preferred Master's degree in Industrial Engineering, Supply Chain, Operations Research, Operations Engineering, or other relevant field. Experience in the consumer technology market and facilitation with OEMs and third-party suppliers. Experience in working with global and cross-functional internal and external teams.

Transition General Manager Skill-Global TransitionManager,Core F&A,Implementation,Risk Management,Transition LifeCycle,Project Handle,Global Client Handle 14-18Yrs PKG Upto-55LPA Hyderabad NP-Imm-30Days Ritika-8587970773 ritikab.imaginators@gmail.com Required Candidate profile Skill- Global Transition Manager,F&A, Core F&A, Implementation,Risk Management, Transition LifeCycle,Project Management, Global Client Handle, Stakeholder,Risk Management,Change Management, F & A

14-18 yrs overall exp with at least 4-8 yrs exp in independently managing complex Global Transition programs in F&A domains (Not into operations)-No IT transition End to end transition-Core F&A transition 5 days -Hybrid Required Candidate profile Shweta-9999309521 shwetaa.imaginators@gmail.com

Min 14-18 yrs overall exp with at least 4-8 yrs exp in independently managing complex Global Transition programs in F&A domains End to End Transition (Not into operations)-No IT transition End to end transition-Core F&A transition 5 days -Hybrid Required Candidate profile CTC upto 55L Fixed + var Call Vikas 8527840989 Email vikasimaginators@gmail.com

14-18 yrs overall exp with at least 4-8 yrs exp in independently managing complex Global Transition programs in F&A domains (Not into operations)-No IT transition End to end transition-Core F&A transition 5 days -Hybrid Required Candidate profile Call Garima-8383973628 Garimaimaginators@gmail.com

We are #hiring. Know anyone who might be interested? #Hiring for Top MNC Role: Transition Manager Experience: 12 to 18 Years Location: Bangalore Job Description Transition experience with 10 years & above Transition Ownership : Part of the team to analyzes client business processes and develops transition plan for identified processes. Drives Transition Planning and ensures execution of all activities as per agreed methodology and timelines Drives the technology implementation & end to end transition solution Tracks and monitor onboarding of required resources and their related KT/ training Tracks risks & helps develop appropriate business continuity plans & communicates the same to stakeholders Collaborate with all internal teams to ensure all deliverables are met ( Sourcing, Tech, Infra, Delivery, Quality) Educate DD/KT Leads on the requirements and expectation to ensure the objective of DD/KT is met Ensures completion of transition tollgate documents and related artefacts with support from Delivery Sets up weekly Program reviews and Steering Committee reviews based on agreed cadence and ensure robust transition governance Monitors through effective dashboards and implementing adequate measures to maximize customer satisfaction levels during the transition phase Overall responsible for the seamless transition of the program Interested can share your updated resume to divyalakshminavayuga@gmail.com 9600521216 with the following details: Total Experience : Relevant Experience : Current CTC : Expected CTC : Notice Period : DOB: Mail ID: PAN number(Mandatory for Registration) : Role: Other Industry Type: BPO / IT Services Department: Other Employment Type: Full Time, Permanent Role Category: Other Education UG: Any Graduate( Any graduate )

JD-Transition Manager Role: Senior Transition Manager Location: Noida/Bengaluru/Chennai Experience: Overall 14 years+ Job Description : HCLTech Digital Business Services is looking for experienced transition leaders for its Transition Centre of Excellence (CoE). The Transition CoE is a global team of high performing transition experts who are responsible for the full lifecycle of a customer journey from RFPs to Transition executions. Senior Transition Managers should have deep knowledge, expertise, and experience of leading global application transition programs in complex and challenging environments. They should be willing to work in an individual contributor capacity as well as leading a team of transition experts for executing transition programs. Senior Transition Managers are responsible for creating and defending the end-to-end transition solutions and subsequently leading the transition execution programs. Additional responsibility includes working on various initiatives with respect to enhancing the framework, automation, CoE libraries and participate in analyst/ advisor briefings. Roles and Responsibilities: A. Transition Solution: Overall responsibility for creating customized and fit for purpose transition solution and sizing for large and medium sized RFPs Review and provide guidance to team members for small sized RFPs Ensure HCLTech’s transition framework, tools & accelerators are followed Create week-on-week transition ramp-up and provide complete inputs for transition budgets based on CoE’s cost and effort models Participate in internal leadership reviews to get the transition solution and budgets approved Own the transition related content and presentations to clients bid defense and deep-dive workshops Participate in due-diligence exercises B. Transition Executions: Overall responsible for the management, performance, and execution of the Transition Program Ensure all planning is coordinated, consolidated and in line with HCL's contractual obligations Ensure standard CoE methodology, deliverables and approach is followed for transition execution Monitor progress of transition plan and the associated tasks and responsibilities (with respect to responsibility of HCL or client or incumbent supplier) against the transition schedule, timelines and milestones Conduct transition cadence meetings Identify, monitor and manage any risks or issues via an updated Transition Risk Register and take appropriate preventive and corrective measures Review transition deliverables and ensure effective knowledge transfer Conduct toll-gate checkpoint reviews and go/no-go meetings with client stakeholders Conduct the Transition to Delivery handover meetings Ensure Critical Milestones and deliverables are identified and completed on time Monitor, track and report against the transition resource ramp-up plan Interface with steady state delivery managers for handover Provide leadership and guidance to transition team (TM's, TMO) Responsible for managing all the support tracks to ensure it aligns with the overall transition objectives along with the cost and timelines. Address program level issues with delivery team leadership and client leadership Conduct transition closure activities as per the CoE framework C. Transition CoE Initiatives: Participate/ lead the CoE initiatives to enhance transition framework, accelerators, libraries, tools and templates Prepare content for analyst meets and other CoE initiatives aimed at increasing the internal and external visibility Must-have Competencies Demonstrate strong program management skills and experience of leading more than one medium to large (150+ FTE) Application Transitions Must have a strong solution mindset and ability to create differentiated and risk-mitigated transition solutions to address client requirements Exhibit client centricity and experience of managing senior client stakeholders on a global scale Must have a collaborative mindset and develop amicable working relationships with cross-functional teams Must be good at problem solving and managing challenges with a positive and calm approach Demonstrate leadership skills required to manage large cross-functional teams during program executions Possess effective written, oral communication and presentation skills Must be articulative during leadership interactions internally as well as externally The ideal candidate should have: Over 12 years of experience in the IT industry with a minimum of 8 years of transition experience Educational Qualifications – MBA/ B.E./ B. Tech. Scrum/ Agile/ PMP/ ITIL/ Six Sigma certification Valid USA/ UK/ Schengen/ Australia Business Visa

Role & responsibilities The identified resource would be part of the Transition team, which is primarily responsible migration of business processes, for New and Existing Clients, to a Hexaware delivery location Responsible for end to end management of transition projects comprising of 100-200 FTEs from the inception phase till the project reaches stability post Go Live. He / She will also be responsible for identifying key risks in the project and collaboratively design mitigation plans for the same Will be required to understand the current client business processes, create workflows and process maps for identifying the scope and designing of To-Be Solution. Will be required to build and manage High Level and Detailed project plans including IT, Infrastructure, and applications deployment to manage interdependencies and meet project scope requirements Will be responsible in identifying process improvements and developing performance ramp up goals, thereby achieving customer delight and a seamless process migration as a whole. Track delivery of Project Deliverables as per timelines agreed in the Transition Project plan Manage day to day Transition project communication with all stake holders (internal and external) and produce relevant reports accurately and in a timely manner at the agreed frequency Preferred candidate profile Should have minimum 5-8 Years of experience with at least 3+ years of experience in BPO transitions Experience to include operations and transitions (multiple domains) Experience of project delivery in all aspects of the Transition Lifecycle Management Experience in Contract Management Project management skills Worked on RFP/RFI and supported solutions. Interested Candidates can share resume on - Bhawnas1@hexaware.com 6260351725 Bhawna Regards Bhawna

Role & responsibilities The identified resource would be part of the Transition team, which is primarily responsible migration of business processes, for New and Existing Clients, to a Hexaware delivery location Responsible for end to end management of transition projects comprising of 100-200 FTEs from the inception phase till the project reaches stability post Go Live. He / She will also be responsible for identifying key risks in the project and collaboratively design mitigation plans for the same Will be required to understand the current client business processes, create workflows and process maps for identifying the scope and designing of To-Be Solution. Will be required to build and manage High Level and Detailed project plans including IT, Infrastructure, and applications deployment to manage interdependencies and meet project scope requirements Will be responsible in identifying process improvements and developing performance ramp up goals, thereby achieving customer delight and a seamless process migration as a whole. Track delivery of Project Deliverables as per timelines agreed in the Transition Project plan Manage day to day Transition project communication with all stake holders (internal and external) and produce relevant reports accurately and in a timely manner at the agreed frequency Preferred candidate profile Should have minimum 5-8 Years of experience with at least 3+ years of experience in BPO transitions Experience to include operations and transitions (multiple domains) Experience of project delivery in all aspects of the Transition Lifecycle Management Experience in Contract Management Project management skills Worked on RFP/RFI and supported solutions Interested candidates can share your resume at Monish - monishd@hexaware.com

JOB Description : Functional Area- Transitions Management in F&A, HR, Other domains Desired candidate profile- Minimum of 12 years of dedicated transition experience Must be experienced in 3rd party transitions this will not involve somebody who is only experienced in Captive set up or internal transitions alone. The last role in the current organization should be as a Transition Manager / Transition Role Vivid in explaining their current transition methodology/ risks/ challenges faced Experience in handling bid process/ be a transition counterpart during RFPs & bids/ transition solution experience in devising plans, costs etc Roles and Responsibilities : 1. Manages the whole process of transferring services and staff from one location to another or from one service provider to another, ensuring service levels are maintained throughout. The role also includes maintenance of the budget, project plans and reporting to the customer and internal management. Ensures the delivery of a high quality, professional and proactive customer focused service on daily basis. • 2. Influence and shape transition solutions, working with bid team, solution analysts and architects; 3. Delivery of project responsibilities to time, cost and quality, accountable for full transition project up, aligned with internal (management) and external (client) needs, defining project approach, scope, milestones, success criteria, deliverables, risks, contingencies and allocating appropriate resource requirements ensuring that quality assurance activities are embedded 4. Ownership of all project financials (relating to project activity under your management) and manage month end processes and forecasting inputs; 5. Identify and manage changes in scope, obtain client buy in, identify further revenue opportunities; 6. Contribute to proposal development (from client request through to final issue and potentially subsequent project delivery); 7. Create a value proposition in collaboration with client that highlights the advantages of the organizations service, proposing solutions that meet or exceed client needs and expectations and align with the Groups strategy 8. Working with Transformation team to drive DGEM Alignment that including incorporating CG best practice and specific client needs to come up with client DGEM. 9. Driving Impact Assessment phase at country/ region/ market level to develop and drive action plans to identify and close gaps between approved client DGEM and as-is local country / BU processes. Interested candidates share your updated resume on my mail id : sameswari.m@randstad.in.

Job Title: Transition Manager BPO Industry Location: Noida, Sec 2 Experience: 8-12 Yrs Employment Type: Full-Time Working Days: 6 Days, work from office Job Summary: We are looking for an experienced and strategic Transition Manager to lead and manage end-to-end transitions for new business processes or client migrations within the BPO industry. The ideal candidate will possess strong project management skills, excellent client handling abilities, and a deep understanding of operational workflows and compliance requirements. Key Responsibilities: Lead the planning, execution, and delivery of new client transitions and internal process migrations. Develop comprehensive transition plans, timelines, and resource allocation strategies. Act as the single point of contact for clients during the transition phase, ensuring clear communication and alignment. Collaborate with cross-functional teams including operations, HR, IT, quality, and training to ensure seamless delivery. Conduct risk assessments and implement mitigation plans to address transition-related challenges. Monitor progress against KPIs, deliverables, and SLAs throughout the transition lifecycle. Prepare and present transition status reports to internal stakeholders and client leadership. Ensure adherence to compliance, data security, and regulatory requirements. Drive continuous improvement by capturing learnings and implementing best practices in future transitions. Key Requirements: Proven experience in managing BPO transitions (domestic or international). Excellent stakeholder management and client-facing communication skills. Strong analytical, problem-solving, and decision-making abilities. Familiarity with tools like MS Project, Excel, and other project tracking systems. Ability to manage multiple projects and priorities in a fast-paced environment. Preferred Qualifications: Bachelors degree in Business, Operations, or a related field (MBA preferred). Experience in process design, solutioning, or service delivery in the BPO industry. Personal Attributes: Highly organized and detail-oriented. Flexible, adaptable, and able to thrive in dynamic environments. Strong leadership and team management capabilities. Regards Sangeeta Anand sangeeta.anand@iccs.in

Key Responsibilities: Stakeholder Management: Collaborate with clients to understand requirements and align project roadmap. Cross functional alignment with internal stakeholders on deliverables and expectations. Transition Management: Build Transition plan, run Transition meetings, drive engagement governance and ensure proactive risk assessment and mitigation. Work closely with Delivery leaders to understand business requirements and ensure success of transition projects Transformation: Identify and drive opportunities to transform existing processes using best in class tools. Lead or participate in Due Diligence session with the client team members, develop RFP response related to Managed Services engagements, run and manage playback sessions to clients Define work-breakdown-structure for Pre-Transition and Transition Phase etc. Project Leadership: Own successful completion of end-to-end IT migration projects, including planning, execution, monitoring, and closure. Required Experience and Skills: Experience: 15+ years of IT project management experience, with a focus on application and infrastructure delivery and migration. Proven track record of successfully managing mid/large scale migration projects. Experience in both on-premises and cloud-based migration project s. Experience in driving process improvement and managing IT transformation projects. Technical Skills: Strong understanding of IT infrastructure, including servers, networks, and storage. Proficiency in cloud platforms such as AWS, Azure, or Google Cloud. Knowledge of process transformation tools, design thinking etc. Familiarity with ITIL and other IT service management frameworks. Project Management Skills: Expertise in project management methodologies (e.g., Agile, Waterfall). Proficiency in project management tools (e.g., MS Project, JIRA, Trello). Strong analytical and problem-solving skills. Education: Bachelor's degree in Computer Science, Information Technology, or a related field. Preferred Qualifications: Certifications in cloud technologies (e.g., AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect). Experience in managing projects in a global, multi-cultural environment. Lean / Six Sigma certification