Posted:3 days ago|
Platform:
Work from Office
Full Time
Position - Training Quality Manager (BPO-Domestic)
Roles and Responsibilities-
The Training & Quality Manager job role can be diverse, and comprehensive. Here is a list of responsibilities performed by them:
Analyze the data thoroughly to find the areas of growth.
Develop strategies to improve the production process.
Eyeing on the objectives to maximize the profitability of the organization.
Make sure that the product goes through auditing and testing Make sure all the legal standards are met and review the existing policies and standards thoroughly.
Review the organizations process to ensure that it aligns with the current policies.
Formulate timely reports and documentation to track progress.
Identify the training requirements to meet the quality standards.
Develop and monitor corrective measures as per ATPC.
Make documentation of internal audits and quality assurance activities.
Plan, conduct, and monitor the test, and inspect the products to ensure their quality. Analyze the data to find the areas for improvement.
Education Qualification and Experience
A Bachelors degree is preferable.
Having relevant experience in quality inspection, auditing, and testing is an added advantage
Ample experience in implementing corrective/preventive measures
Quality assurance knowledge of tools and methodologies.
Certification programs in Six Sigma, Quality Improvement associate, quality auditor, and quality engineer
Connect us -
Snr. Executive Aarushi {8810767087}
aarushi@niftelresources.com
Niftel Communications
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