Tour Manager

SeniorWorld is a well known brand in the elderly industry. " Travel" is one of our active business vertical , under which we take thousands of customers every year across the globe. We are looking for Tour Guides / Tour Managers who can help us in our customer travel experience :

ONLY IF YOU HAVE DONE SIMILAR ROLE EARLIER.

Your Job responsibilities would include :

• Plan and organize tours for clients, including determining destinations, arranging transportation and accommodations, coordinating activities and excursions, and managing the overall schedule and itinerary.
• Manage the financial aspects of the tour, including budgeting and collecting payments from clients.
• Handle any issues or emergencies that may arise during the tour and act as the primary point of contact for clients.
• Strong communication, organizational, and leadership skills are necessary for this role.
• Research and recommend tour destinations, transportation, accommodation and tour itineraries.
• Coordinate and communicate with travel partners, such as airlines, hotels, and transportation companies to ensure all arrangements are in place and that clients receive the best possible service.
• Provide clients with pre-tour information and handle any questions or concerns they may have.
• Accompany clients on tours as necessary and serve as a guide and representative of the company.
• Prepare and deliver post-tour evaluations and feedback to clients and internal team members.
• Continuously stay informed about travel industry trends, developments and best practices to ensure the company stays competitive and current.
• Ensure that all tours are in compliance with relevant laws, regulations, and industry standards.
• Keep accurate records and maintain client files, including client contact information, tour details, and financial transactions.
• Help to develop and implement company policies and procedures related to tours and travel management.

ONLY IF YOU HAVE DONE SIMILAR ROLE EARLIER.Role & responsibilities

Preferred candidate profile

- Has 5 to 10 years of Tour Guide Experience

- Extremely well travelled across different countries

- Knows English , Hindi , any other language will be added advantage

- Likes : Music, photography, bollywood, dancing etc

- Good Sense of humour