Ticketing Executive

Ixigo

2 - 4 years

4 - 6 Lacs

Gurugram

Posted:2 days ago| Platform:

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Skills Required

flight sabre ticket booking international ticketing travel agency tourism air ticketing holiday packages travel agent activities ticketing galileo iata amadeus hotel booking gds reservation airlines domestic ticketing tour packages

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles & Responsibilities -:

Monitoring and working on the real-time offline booking queue to ensure a higher conversion rate.
Calling customers as per the SOP to share any important information or to collect payment for fare differences.
Collaborating with tech and product teams to raise recurring issues and follow up for fixes.
Utilizing booking platforms to enter customer information, search for selected flights, reserve seats, issue tickets.
Verifying passenger details, flight itineraries and payment information to ensure accuracy.
Liaising with flight partners for quicker ticket issuance, addressing customer needs and ensuring a smooth booking process.

Skills & Qualifications -:

2-4 years of work experience
Working knowledge of partner portals & CRMs.
Excellent command over the English language.
Must be flexible to wo

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