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0 years

3 - 4 Lacs

Posted:6 days ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

We are looking to for an experienced telesales manager to head up our growing telesales team. As a telesales manager, you will be responsible for setting weekly and monthly sales targets, training new telesales staff, designing and implementing sales strategies, monitoring the performance of the sales team, and handling escalated customer complaints.

To ensure success as a telesales manager, you should have experience with telesales, advanced managerial skills, and the ability to multitask. A top-notch telesales manager provides strong guidance and assistance to the telesales team, ultimately boosting company sales.

Telesales Manager Responsibilities:

  • Meeting with sales managers to discuss telesales strategies.
  • Training junior telesales staff.
  • Writing sales scripts and customer answer sheets.
  • Implementing sales strategies.
  • Managing the telesales team and assisting junior staff.
  • Monitoring the performance of the sales team.
  • Setting weekly and monthly sales targets.
  • Maintaining customer relationships.
  • Handling escalated customer complaints.
  • Compiling and presenting sales reports.

Job Type: Full-time

Pay: ₹25,000.00 - ₹35,000.00 per month

Benefits:

  • Cell phone reimbursement

Schedule:

  • Day shift

Supplemental Pay:

  • Yearly bonus

Work Location: In person

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