Telesales Executive

Varchasva Future Solutions India Private Limited

0 - 31 years

1 - 4 Lacs

Gaur City 1, Ghaziabad

Posted:3 weeks ago| Platform: Apna logo

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Skills Required

support presentation management regulations persuasion

Work Mode

On-site

Job Type

Full Time

Job Description

A Credit Card Telecaller is responsible for making outbound calls to potential customers to promote and sell credit card products, explain their features, and guide them through the application process. They also handle inbound calls to answer queries, address concerns, and provide customer support related to credit cards. Here's a more detailed breakdown of the job description: Responsibilities: Outbound Calling: Making a high volume of calls to prospective customers to introduce credit card products and offers. Lead Generation: Identifying potential customers and generating leads for the sales team. Product Presentation: Explaining the features, benefits, and terms of different credit card options to customers. Sales Closure: Convincing customers to apply for credit cards and guiding them through the application process. Customer Relationship Management: Building rapport with customers, understanding their needs, and maintaining a positive customer experience. Record Keeping: Maintaining accurate records of customer interactions, application statuses, and sales activities. Sales Targets: Meeting or exceeding sales targets and contributing to the team's overall performance. Product Knowledge: Staying up-to-date on the latest credit card offers, features, and regulations. Skills and Qualifications:. Persuasion and Sales Skills: Ability to persuade customers, handle objections, and close sales. Product Knowledge: Understanding of credit card products and the ability to explain them clearly. Time Management: Ability to manage multiple calls and tasks efficiently. Resilience: Ability to handle rejection and maintain a positive attitude.

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Telesales Executive