4 Telephonic Communication Jobs

As a member of the Client Servicing team at IndiaMART, you play a crucial role in realizing the company's vision of empowering businesses throughout India. Your primary responsibility is to cultivate strong relationships with clients, understanding their unique needs, and offering tailored solutions to support their growth and success. You will be instrumental in achieving monthly client retention and renewal targets, showcasing your skills and contributing significantly to the company's achievements. Key Responsibilities: - Work independently as an individual contributor - Develop and maintain professional relationships with clients through telephonic and/or video interactions - Ensure clients effectively utilize and benefit from IndiaMART's offerings - Accurately define products/services in clients" e-catalogs - Address client concerns and complaints promptly - Support the field sales team in meeting revenue and client retention goals through systematic follow-ups and timely closures - Conduct 10-12 meaningful telephone/video calls with clients daily Why Choose IndiaMART: Joining IndiaMART means being a part of revolutionizing the business landscape. As a key player in the B2B marketplace, we are committed to driving innovation and redefining how businesses engage in buying and selling. Benefits: - Lucrative Incentive Programs: Our incentives are structured to appreciate and reward your efforts, allowing you to increase your earnings as you excel. - Rapid Career Progression: We provide a dynamic environment that fosters quick career advancement. Numerous employees have advanced to leadership positions within five years, with over 500 success stories. - Learning Opportunities: Our I-LEAP initiative enables employees to learn while they work, with attractive fee subsidies for personal development. - Mediclaim Coverage: Enjoy cashless medical facilities up to 2 lakhs with no premium deductions from your salary. - Life Insurance: Benefit from life coverage of up to 8 lakhs at no additional cost.,

As a valuable member of the Client Servicing team at IndiaMART, you will play a crucial role in realizing the company's vision of empowering businesses across India. Your primary responsibility will involve cultivating strong relationships with clients, understanding their unique business needs, and providing tailored solutions to support their growth journey. Your contribution as an individual contributor will be pivotal in achieving monthly client retention and renewal targets, allowing you to showcase your skills and drive significant impact on the company's success. You will be accountable for: - Establishing and maintaining professional relationships with clients through telephonic and/or video interactions - Ensuring clients effectively utilize and benefit from IndiaMART's offerings - Accurately defining products/services in clients" e-catalogs - Maximizing revenue by upselling additional services and meeting fortnightly, monthly client retention, and revenue goals - Conducting systematic follow-ups and ensuring timely issue resolutions - Engaging in 10-15 meaningful telephone/video conversations with clients daily Joining IndiaMART presents an exciting opportunity to be part of the evolution of the business landscape. As a leader in the B2B marketplace, we are committed to driving innovation and reshaping how businesses engage in buying and selling. By joining us, you can look forward to: - Attractive Incentives: Our incentive programs are structured to acknowledge and reward your efforts, allowing you to increase your earnings as you achieve more. - Accelerated Career Growth: We provide a dynamic environment that fosters rapid career progression. Many employees have advanced to leadership positions within five years, with numerous success stories to inspire you. - Learning Culture: Through our I-LEAP program, you can enhance your skills while working, with attractive subsidies for personal learning and development. - Mediclaim Benefit: Our employees enjoy cashless mediclaim facilities of up to 2 lakhs without any premium deduction. - Life Insurance Benefit: You are entitled to life insurance coverage of up to 8 lakhs at no additional cost. Join IndiaMART today and be a part of a team that is shaping the future of business!,

As part of the Client Servicing team at IndiaMART, you will play a crucial role in helping the company achieve its vision of empowering businesses across India. Your primary responsibility will be to develop and nurture strong relationships with clients, understanding their business needs, and recommending tailored solutions to support their growth. This individual contributor role will require you to focus on achieving monthly client retention and renewal targets, providing you with a valuable opportunity to showcase your skills and contribute meaningfully to the company's success. Key Responsibilities: - Act as an individual contributor within the Client Servicing team - Build and maintain professional relationships with clients through telephonic and/or video conversations - Ensure that clients are effectively utilizing and benefiting from IndiaMART's products and services - Accurately define products/services in clients" e-catalogs - Drive revenue growth by upselling additional services and meeting fortnightly and monthly client retention and revenue targets - Conduct systematic follow-ups and ensure timely closures of deals - Address client complaints promptly and effectively - Engage in 10-15 meaningful telephone/video calls with clients on a daily basis Why Join IndiaMART: Joining IndiaMART means being part of the future of business. As a leader in the B2B marketplace, we are at the forefront of driving innovation and transformation in how businesses buy and sell. Here are some of the reasons to consider joining our team: - Attractive Incentives: Our incentive programs are designed to recognize and reward your hard work, allowing you to earn more as you achieve more. - Accelerated Career Growth: We provide a dynamic environment that fosters rapid career advancement. Many employees have reached leadership positions within five years, with over 500 success stories. - Learning Culture: Our I-LEAP program enables employees to learn and grow while working, offering attractive fee subsidies for individual learning and development. - Mediclaim Benefit: Employees can benefit from up to 2 lakh in cashless medical facilities at no cost to them. - Life Insurance Benefit: Employees can avail of life insurance coverage of up to 8 lakh without any additional premium.,

The job role involves reminding customers about pending dues and converting them into collections. You will be required to coordinate with both Inter and Intra departments for debt management support. Regular follow-ups and team coordination are essential, and you should possess high enthusiasm, diligence, and be willing to work for a long tenure. Collaboration with the Branch Team for collection conversion is also part of your responsibilities. You will be responsible for preparing Dunning Letters and should be capable of making 80 to 100 productive telephonic calls per day. The ideal candidate should have a language proficiency in English and the regional language, with proficiency in Hindi being an added advantage. A result-oriented individual with good relationship handling skills is desired, along with confidence, self-motivation, and the ability to work well in a team. Good interpersonal skills are also important. This role requires an energetic and passionate candidate with 0 to 2 years of experience, with a special preference for women candidates. The position is for a Collection Executive/Officer in the BPO/Call Centre industry, specifically in the Calling functional area. It is a full-time, permanent employment opportunity with a day shift schedule and performance bonus. Proficiency in Hindi and English languages is preferred, and the work location is in person.,