Executive/Sr. Executive | Client Servicing | Business Delivery

As a member of the Client Servicing team at IndiaMART, you play a crucial role in realizing the company's vision of empowering businesses throughout India. Your primary responsibility is to cultivate strong relationships with clients, understanding their unique needs, and offering tailored solutions to support their growth and success. You will be instrumental in achieving monthly client retention and renewal targets, showcasing your skills and contributing significantly to the company's achievements. Key Responsibilities: - Work independently as an individual contributor - Develop and maintain professional relationships with clients through telephonic and/or video interactions - Ensure clients effectively utilize and benefit from IndiaMART's offerings - Accurately define products/services in clients" e-catalogs - Address client concerns and complaints promptly - Support the field sales team in meeting revenue and client retention goals through systematic follow-ups and timely closures - Conduct 10-12 meaningful telephone/video calls with clients daily Why Choose IndiaMART: Joining IndiaMART means being a part of revolutionizing the business landscape. As a key player in the B2B marketplace, we are committed to driving innovation and redefining how businesses engage in buying and selling. Benefits: - Lucrative Incentive Programs: Our incentives are structured to appreciate and reward your efforts, allowing you to increase your earnings as you excel. - Rapid Career Progression: We provide a dynamic environment that fosters quick career advancement. Numerous employees have advanced to leadership positions within five years, with over 500 success stories. - Learning Opportunities: Our I-LEAP initiative enables employees to learn while they work, with attractive fee subsidies for personal development. - Mediclaim Coverage: Enjoy cashless medical facilities up to 2 lakhs with no premium deductions from your salary. - Life Insurance: Benefit from life coverage of up to 8 lakhs at no additional cost.,