Executive /Sr.Executive ||Client Sales and Servicing

As part of the Client Servicing team at IndiaMART, you will play a crucial role in helping the company achieve its vision of empowering businesses across India. Your primary responsibility will be to develop and nurture strong relationships with clients, understanding their business needs, and recommending tailored solutions to support their growth. This individual contributor role will require you to focus on achieving monthly client retention and renewal targets, providing you with a valuable opportunity to showcase your skills and contribute meaningfully to the company's success. Key Responsibilities: - Act as an individual contributor within the Client Servicing team - Build and maintain professional relationships with clients through telephonic and/or video conversations - Ensure that clients are effectively utilizing and benefiting from IndiaMART's products and services - Accurately define products/services in clients" e-catalogs - Drive revenue growth by upselling additional services and meeting fortnightly and monthly client retention and revenue targets - Conduct systematic follow-ups and ensure timely closures of deals - Address client complaints promptly and effectively - Engage in 10-15 meaningful telephone/video calls with clients on a daily basis Why Join IndiaMART: Joining IndiaMART means being part of the future of business. As a leader in the B2B marketplace, we are at the forefront of driving innovation and transformation in how businesses buy and sell. Here are some of the reasons to consider joining our team: - Attractive Incentives: Our incentive programs are designed to recognize and reward your hard work, allowing you to earn more as you achieve more. - Accelerated Career Growth: We provide a dynamic environment that fosters rapid career advancement. Many employees have reached leadership positions within five years, with over 500 success stories. - Learning Culture: Our I-LEAP program enables employees to learn and grow while working, offering attractive fee subsidies for individual learning and development. - Mediclaim Benefit: Employees can benefit from up to 2 lakh in cashless medical facilities at no cost to them. - Life Insurance Benefit: Employees can avail of life insurance coverage of up to 8 lakh without any additional premium.,