820 Teleperformance Jobs - Page 2

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in customer support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027, Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

We are looking for such candidates who has excellent command on GDS & Amadeus Salary - 60k in-hand Grad/Undergrad both can apply Min 1 year exp. in travel process Good knowledge about Gds / amadeus Both side cabs available Unlimited incentives Required Candidate profile - Undergraduate with 1 year can apply - Pleasant and confident phone etiquette - Excellent Communication. - Comfortable with Rotational shifts (24*7) - Open to Relocate

We have 250+ positions, active for Different voice & Chat processes.Hiring is open for a TOP 1 MNC located at Gurgaon No.of Positions: 250 Hiring Freshers & Experienced candidates, who are interested for the VOICE process. Freshers salary: 20K to 25K ( Depending on assessment scores) Experienced Salary : 23K to 45K ( Depending on assessment scores) Education Qualification: Grad & UG Job location : Gurgaon 5. Shifts : 5 Days Working ,Rotational Shift 6. Other Benefits Both Side Cab Incentive Medical Insurance Hiring Freshers & Experienced candidates, who are interested for the Chat process. 1 Freshers salary: 15K to 20K ( Depending on assessment scores) 2 Experienced Salary : 15K to 32K ( Depending on assessment scores) 3 Education Qualification: Grad & UG 4 Job location : Gurgaon 5 Shifts :5 Days Working,Rotational Shift 6. Other Benefits Both Side Cab Incentive Medical Insurance CONTACT IMMEDIATELY Senior HR Priyanka -8865082244 ( Call & Must WhatsApp the CV/ Basic details) Email: priyankabhandari199407@gmail.com NO CHARGES : TOUCH CONSULTANTS

The ideal candidate will have excellent communication skills and the ability to troubleshoot and resolve issues promptly. - International Voice Process - Cab Facility - Additional OT Pay - Retention Bonus Upto 1 lac Required Candidate profile - Undergraduate with 6 months can apply - Pleasant and confident phone etiquette - Excellent Communication. - Comfortable with Rotational shifts (24*7) - Open to Relocate

We are looking for a Voice Customer Service Executive meet quality and performance targets in a fast-paced environment . - 5 days Working - Retention Bonus Upto 1 lakh - PLI bonus Upto 8k - Both Side Cabs - Rotational Shifts and Offs Required Candidate profile - Handle inbound and outbound calls for international customers. - Excellent Communication. - Comfortable with Rotational shifts (24*7) - Open to Relocate. - Undergraduate with 6 months can apply

The Travel Customer Support Executive will handle customer inquiries, bookings, complaints, and travel-related assistance via phone. - Inbound Voice Process - Cab Facility - Health Benefit - Additional OT Pay Required Candidate profile - Strong Communication and interpersonal skills. - Resolve customer complaints and issues promptly and professionally. - 12th pass with 6 months Exp can apply - Comfortable with Rotational shifts 24*7

This role focuses on delivering excellent customer service and ensuring a smooth travel experience for clients. - Inbound Voice Process - Cab Facility - Health Benefit - Additional OT Pay Required Candidate profile - Strong Communication and interpersonal skills. - Resolve customer complaints and issues promptly and professionally. - 12th pass with 6 months Exp can apply - Comfortable with Rotational shifts 24*7

Hiring For Travel Process - Customer Support Voice - Coordinate domestic and international travel bookings (flights, hotels, transport, visas). - Inbound Voice Process - Cab Facility - Health Benefit - Additional OT Pay Required Candidate profile - Strong Communication and interpersonal skills - Customer service orientation and excellent problem solving abilities - 12th pass with 6 months Exp can apply - Comfortable with Rotational shifts 24*7

The ideal candidate will have excellent communication skills, a customer-centric attitude, and the ability to troubleshoot and resolve issues promptly. - Inbound Voice Process - Cab Facility - Health Benefit - Additional OT Pay - Retention Bonus Required Candidate profile - Undergraduate with 6 months can apply - Pleasant and confident phone etiquette - Excellent Communication. - Comfortable with Rotational shifts (24*7) - Open to Relocate

We are looking for a Voice Customer Support Executive to handle customer queries efficiently and professionally over phone calls. - 5 days Working - Retention Bonus Upto 1 lakh - PLI bonus Upto 8k - Both Side Cabs - Rotational Shifts and Offs Required Candidate profile - Answer inbound customer calls in a professional and courteous manner - Excellent Communication. - Comfortable with Rotational shifts (24*7) - Open to Relocate - Undergraduate with 6 months can apply

Mega Hiring : Customer Service : 3.7 LPA : Grads and UG Grad / UG Fresher 24x7 Shift Customer Support: Non-Voice/Blended/Voice 5 Days Working Sal 2.5 to 3.6 LPA + Travel Allowance (2500) + Inc Cabs Available in odd hours 7042297337 / 9058834435 Required Candidate profile 9911567769 , 9560028009 Graduate/UG with min 1 year exp in International BPO (Chat or Voice) Candidate Not Have Any Exam in the Next 6 Month 24x7 Shift 5 Day Working, Blended Process Both Side Cab

Hiring for International Customer Service Executive - Customer Service - Inbound Voice Process - Cab Facility - Health Benefit - Additional OT Pay - Retention Bonus Required Candidate profile - Undergraduate with 6 months can apply - Pleasant and confident phone etiquette - Excellent Communication. - Comfortable with Rotational shifts (24*7) - Open to Relocate

Hiring for International Customer Support Executive - Customer Service - Handle incoming customer calls and provide solutions to their queries and concerns - Inbound Voice Process - Cab Facility - Health Benefit - Additional OT Pay - Retention Bonus Required Candidate profile - Undergraduate with 6 months can apply - Pleasant and confident phone etiquette - Excellent Communication. - Comfortable with Rotational shifts (24*7) - Open to Relocate

We are seeking skilled professionals for our International Voice – Customer Support role. - 5 days Working - Additional OT pay - Retention Bonus Upto 1 lakh - PLI bonus Upto 8k - Both Side Cabs - Rotational Shifts and Offs Required Candidate profile Experience in voice-based customer support is an added advantage - Excellent Communication. - Comfortable with Rotational shifts (24*7) - Open to Relocate - Undergraduate with 6 months can apply

As a Customer Support Executive, you will be the primary point of answering customer inquiries over the phone. - 5 days Working - Additional OT pay - Retention Bonus Upto 1 lakh - PLI bonus Upto 8k - Both Side Cabs - Rotational Shifts and Offs Required Candidate profile - Experience in voice-based customer support is an added advantage - Excellent Communication. - Comfortable with Rotational shifts (24*7) - Open to Relocate - Undergraduate with 6 months can apply

Hiring for International Customer Support Executive - Customer Service - Handle incoming customer calls and provide solutions to their queries and concerns - Inbound Voice Process - Cab Facility - Health Benefit - Additional OT Pay - Retention Bonus Required Candidate profile - Undergraduate with 6 months can apply - Pleasant and confident phone etiquette - Excellent Communication. - Comfortable with Rotational shifts (24*7) - Open to Relocate

Hiring Fresher & Experience Candidates. English + Hindi is compulsory Designation- Customer support executive Job Role- Speak with the client on call. Voice Process. Salary- 12k to 18k Inhand Call Sameera 9403893923 TO APPLY.. . . Required Candidate profile . Candidates should be comfortable to work from office. Graduation not Mandatory Salary 12k- 17 k CTC Required Immediate Joiners. .

Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in International Chat/International Voice 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Somya @ 9461962110, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in International BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Somya @ 9461962110, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year customer service experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Gurgaon for Customer Support - Travel Process Key Highlights: 1: Graduate/UG with Min 1 year Experience in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Travel Industry Experience Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Somya @ 9461962110, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Noida for Customer Support Key Highlights: 1: Graduate with min 1 year experience in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Day and Evening Shifts 4: 5 Days Working 5: 4000 TA 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Somya @ 9461962110, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Top MNC BPS is hiring for the Premium Blended and Chat Process. Candidate Must be excellent in English Communication. CTC- 3.10 LPA- 5.10LPA Rotational & Night Shift 5 working Day / Call/WhatsApp 9163003740 9831388551 6290365641 9147047911

MEGA Walk-In Drive Alert in Kolkata! Join us for a walk-in drive from 28th July - 7th August for an International Voice & Non Voice Process (Customer Support) at HBR For Further Details Please Connect our Recruitment Team : Call/WhatsApp 9831388551 6290365641 9163003740 9147047910 Job Role: Process Associate International Voice & Non Voice Process Inland Salary - 20K - 40K + Bonus & Incentive For More Details you can connect with our recruitment team For Any Escalation : 9674757948 (WhatsApp Only) Shift: Evening Night shift & Rotational Shift On-Site (WFO) Notice Period: Immediate joiners only Education: Graduation/ Under graduation / Post Graduation Candidate should have Excellent Communication Skills Experience: Freshers Please be aware that current full-time students are not eligible for this opportunity. Remember to bring all necessary documents, your updated resume, and Original Aadhar Card. Don't miss this chance to join our team! Location: HBR DN2, Signet Tower Unit 804 College More Sector V Kolkata 700091 https://share.google/sY1GXaf4wxk1aIzSj

Role & responsibilities • The primary task of the Quality Analyst is call monitoring and providing actionable insight To gather information to help improve agent performance in the call center QA have an evaluation form that will be used to capture the information Implement scripts, record actual results and identify defects Suggest creative and active solutions for problem Assist in identifying & reporting of defects and propose resolution Identify training needs and take action to improve performance Prepare, review and present input to quality analysis test cases Identify and bridge gaps, Asses agent performance Ensure call audit targets are met successfully covering the entire team (allocated) Identify the bottom quartile, work with them and show improvement Calibrate with local Operations team to discuss the observations and track the improvement Creating an inspiring team environment with an open communication culture Organize regular, Refresher / Q&A and Call listening session Monitor teams quality performance and report on metrics Discover training needs and provide coaching Capture Customer Voice and propose solution over better call handling Identify process gaps, if any and highlight to operations team Publish Quality score agent wise/team wise/center wise on a regular basis Give process overview to the new team members Monthly assessments to check the knowledge level of the team Preferred candidate profile • Minimum 2 year of Quality Analyst experience and 3 years of overall experience Knowledge of Quality audits and parameters Good PC skills, especially MS Excel Good communication skills verbal and written Organizational and time-management skills Decision-making skills Graduate for recognized university • Good PC skills, especially MS Excel • Good communication skills verbal and written • Organizational and time-management skills • Decision-making skills