722 Teleperformance Jobs

Total 5 yrs out of this 2yr TL exp ON PAPER, max CTC 5LPA Inbound Customer Support Voice Process DOMESTIC SLA, AHT, Attrition, Shrinkage, CSAT, Quality Immediate Joiner Graduate Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407 Required Candidate profile Work From Office-Lucknow only not for Delhi/NCR and Noida,Apply those who can relocate in Lucknow Perks and benefits PF & ESIC plus Good Leave policy

Role & responsibilities • The primary task of the Quality Analyst is call monitoring and providing actionable insight To gather information to help improve agent performance in the call center QA have an evaluation form that will be used to capture the information Implement scripts, record actual results and identify defects Suggest creative and active solutions for problem Assist in identifying & reporting of defects and propose resolution Identify training needs and take action to improve performance Prepare, review and present input to quality analysis test cases Identify and bridge gaps, Asses agent performance Ensure call audit targets are met successfully covering the entire team (allocated) Identify the bottom quartile, work with them and show improvement Calibrate with local Operations team to discuss the observations and track the improvement Creating an inspiring team environment with an open communication culture Organize regular, Refresher / Q&A and Call listening session Monitor teams quality performance and report on metrics Discover training needs and provide coaching Capture Customer Voice and propose solution over better call handling Identify process gaps, if any and highlight to operations team Publish Quality score agent wise/team wise/center wise on a regular basis Give process overview to the new team members Monthly assessments to check the knowledge level of the team Preferred candidate profile • Minimum 2 year of Quality Analyst experience and 3 years of overall experience Knowledge of Quality audits and parameters Good PC skills, especially MS Excel Good communication skills verbal and written Organizational and time-management skills Decision-making skills Graduate for recognized university • Good PC skills, especially MS Excel • Good communication skills verbal and written • Organizational and time-management skills • Decision-making skills

BPO / Call Center / Day Shift / Graduate / Customer Care Executive Domestic & International Voice Process Profile -CCE Voice Salary - 18k to 30k CTC Day Shift / US Shift Immediate Joiners No Placement Charges Required Candidate profile Min.12th pass Fresher & Experience English Must be Good Pls call Manju 9342679949 for more info NO PLACEMENT CHARGES Thanks, Manju 9342679949

Hi, US Customer Support associate / Process associate / BPO/ US Shift We are hiring for customer care for US shift for US voice process Hyderabad - Minimum 6 months of experience is required. Job description We are looking for process associate for International voice process who can interact with customers address their concerns, answer their questions and assist them with their needs. also who are able to join immediately Roles & Responsibilities:- Listen to customers concerns, issues and questions. Resolve customers concerns and answer customers questions to your best ability. Maintain a positive attitude and calmly respond to customers complaints. Open new customer accounts Refer issues and questions to managers if necessary Qualifications:- - Graduate Freshers Undergraduate with experience can apply - Excellent and fluent communication skills - Freshers to 4 year Experience in any domain Additional Information:- - International Voice Process - 24*7 Rotational shift - 5 days working - Location Chennai & Bangalore Immediate joining is required or short notice is required Pls call sangeeta 9176078282 for more info Thanks, sangeeta 9176078282

Required : Freshers Qualifications : Any bachelors Degree. Proven experience in customer service, preferably in the e-commerce sector. Excellent written communication skills with strong attention to detail. Ability to handle multiple customer inquiries simultaneously and efficiently. Proficiency in using email and chat support software. Strong problem-solving skills and a customer-centric approach. Ability to work independently as well as in a team environment. Familiarity with e-commerce platforms and processes is advantageous.

Total 4 yrs out of this 1yr TL exp ON PAPER, max CTC 5LPA Inbound Customer Support Voice Process DOMESTIC SLA, AHT, Attrition, Shrinkage, CSAT, Quality Immediate Joiner Graduate Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407 Required Candidate profile Work From Office-Bangalore Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407 Must Knows-English and Hindi Perks and benefits PF & ESIC plus Good Leave policy

WORK FROM OFFICE Hi, We are hiring for a International Chat Process in Mohali Job Description: - Provide splendid customer services to customers in a friendly and courteous manner at all times. Qualification: Graduates and Undergraduates eligible (Full time Degree students not eligible only distance course students) Experience: Freshers Eligible Salary - 35K Shift :Rotational shift Work Days: 5.5 days working with Rotational week offs. To get your interview scheduled, Call or Whatsapp: * Surbhi- 788 029 2299 Yo u can share your resume in WhatsApp on the above numbers with Subject International Voice for ITES. (Exceptionally good comm skills required) *No registration fee* Regards, Eshu KVC CONSULTANTS LTD

Total 4 yrs out of this 1yr TL exp ON PAPER, max CTC 5LPA Inbound Customer Support Voice Process DOMESTIC SLA, AHT, Attrition, Shrinkage, CSAT, Quality Immediate Joiner Graduate Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407 Required Candidate profile Work From Office-Bangalore Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407 Must Knows-English and Hindi Perks and benefits PF & ESIC plus Good Leave policy

BPO for US Voice process & Semi voice. Excellent communication required US Shift timing 2 days rotational off Graduation not mandatory Sal 15k to 4 lpa take home + Incentives Voice Process / Non voice / Call center / BPO Pls call sangeeta 9176078282 Please refer your friends Thanks, sangeeta 9176078282

Hi, We are hiring for Domestic Customer support - Voice process Day Shift job Freshers and Experienced both can apply Work location - Chennai, Hyderabad, HYderabad Direct walkin interview Sunday fixed off Max Sal 30k take Home + Incentives Immediate joining required Pls call Manju 9342679949 for more info Thanks, Manju 9342679949

We are Doing Only International BPO Hiring Need Excellent English Communication Skills Profile -CCE Voice Salary - 22k - 30k Shift - Rotational Shifts 5 Days Working Immediate Joiners Required Candidate profile Graduate & Undergraduate Fresher & Exp. both Must be excellent English Speaking Call or WhatsApp Ur CV please call sangeeta 9176078282 for more info Regards sangeeta 9176078282

Hi, US Customer Support associate / Process associate / BPO/ US Shift We are hiring for customer care for US shift for US voice process Hyderabad - Minimum 6 months of experience is required. Job description We are looking for process associate for International voice process who can interact with customers address their concerns, answer their questions and assist them with their needs. also who are able to join immediately Roles & Responsibilities:- Listen to customers concerns, issues and questions. Resolve customers concerns and answer customers questions to your best ability. Maintain a positive attitude and calmly respond to customers complaints. Open new customer accounts Refer issues and questions to managers if necessary Qualifications:- - Graduate Freshers Undergraduate with experience can apply - Excellent and fluent communication skills - Freshers to 4 year Experience in any domain Additional Information:- - International Voice Process - 24*7 Rotational shift - 5 days working - Location Chennai & Bangalore Immediate joining is required or short notice is required Pls call santoshi 9176198282 for more info Thanks, santoshi 9176198282

Hi, US Customer Support associate / Process associate / BPO/ US Shift We are hiring for customer care for US shift for US voice process Hyderabad - Minimum 6 months of experience is required. Job description We are looking for process associate for International voice process who can interact with customers address their concerns, answer their questions and assist them with their needs. also who are able to join immediately Roles & Responsibilities:- Listen to customers concerns, issues and questions. Resolve customers concerns and answer customers questions to your best ability. Maintain a positive attitude and calmly respond to customers complaints. Open new customer accounts Refer issues and questions to managers if necessary Qualifications:- - Graduate Freshers Undergraduate with experience can apply - Excellent and fluent communication skills - Freshers to 4 year Experience in any domain Additional Information:- - International Voice Process - 24*7 Rotational shift - 5 days working - Location Chennai & Bangalore Immediate joining is required or short notice is required Pls call sangeeta 9176078282 for more info Thanks, sangeeta 9176078282

Job description . Designation- Customer support executive Job Role- Speak with the client on call. Voice Process. Only English & Hindi is Required. Location- Hyderabad, Bangalore, Chennai Please Call Bhavna 9884634937 for more info Required Candidate profile Candidates should be comfortable to work from office. Graduation not Mandatory Salary 14- 18 k CTC Required Immediate Joiners. Regards Bhavna 9884634937

Excellent communication required. US Customer Service voice process. We are looking to hire candidates from Gurgaon and for Kolkata location Minimum 6 months of experience is required in International voice process. Customer Service Executive Customer Support Executive - Virtual Interview only Blended process (voice Process) 2 days rotational off. US or Night shift Work From Office Good communication required Immediate joining required Pls call Mamta 9176149292 for more info. Thanks, Mamta 9176149292

Excellent communication required. US Customer Service voice process. We are looking to hire candidates from Gurgaon and for Kolkata location Minimum 6 months of experience is required in International voice process. Customer Service Executive Customer Support Executive - Virtual Interview only Blended process (voice Process) 2 days rotational off. US or Night shift Work From Office Good communication required Immediate joining required Pls call Bhavna 9884634937 for more info. Thanks, Bhavna 9884634937

Total 4 yrs out of this 1yr TL exp ON PAPER, max CTC 5LPA Inbound Customer Support Voice Process DOMESTIC SLA, AHT, Attrition, Shrinkage, CSAT, Quality Immediate Joiner Graduate Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407 Required Candidate profile Work From Office-Bangalore Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407 Must Knows-English and Hindi Perks and benefits PF & ESIC plus Good Leave policy

**"Start Your Call Center Career with Indias Largest BPO Recruiter!** - JobShop is hiring for multiple companies and roles in Bangalore. Apply once and access various opportunities. - Ideal for freshers starting out or experienced professionals looking to grow! Job description Hiring Now: Customer & Technical Support Executives International BPO Are you ready to elevate your career in customer or technical support with one of Bangalores leading BPO companies? Join us now and become part of a high-performing international support team! Open Roles: Customer Support Executive (Voice/Chat) Technical Support Executive (Voice/Chat) Work Locations: Choose your preferred location from top tech hubs in Bangalore: Manyata Tech Park Whitefield Brookfield Marathahalli Electronic City BTM Layout Work Mode: Work from Office Shifts: Rotational Shifts (including night shifts) Eligibility & Requirements: Qualification: Graduate (mandatory) Experience: Freshers with excellent English can apply; prior BPO experience is a plus Communication: Excellent verbal and written communication in English is essential Skills: Problem-solving and active listening Technical troubleshooting (for tech support roles) Customer-centric approach Salary & Benefits: CTC: 5 6 LPA (Based on role, experience & interview performance) Additional Benefits: Performance-based Incentives Growth Opportunities & Internal Job Transfers Cab Facilities (as per company policy) Paid Training & Skill Development For More Details Call HR Sadaf-6362015960 / 9964080000 Or You Can Also visit jobshop.ai to explore other open positions with us

Total 5 yrs out of this 2yr TL exp ON PAPER, max CTC 5LPA Inbound Customer Support Voice Process DOMESTIC SLA, AHT, Attrition, Shrinkage, CSAT, Quality Immediate Joiner Graduate Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407 Required Candidate profile Work From Office-Lucknow only not for Delhi/NCR and Noida,Apply those who can relocate in Lucknow Perks and benefits PF & ESIC plus Good Leave policy

MUST 2yr BPO Operations Manager ON PAPER EXCLUDING AM/DM EXP 5+ YRS DOMESTIC OUTBOUND SALES PROCESS EXP INSURANCE SALES (No vacany for international or CS) SLA/ Attrition/Shrinkage Immediate joiners ONLY Whatsapp cv Amit 8178259405 /Neha 8287267407 Required Candidate profile Must Grad WFO NOIDA/Lucknow /KOLKATA/Bangalore/Mumbai/ Pune Only MUST should have 2yr BPO Manager on paper from Dom OB sales process Need Dom OB Sales Exp Only Perks and benefits Salary no constraint for suitable candidate

Total 5 yrs out of this 2yr TL exp ON PAPER, max CTC 5LPA Inbound Customer Support Voice Process DOMESTIC SLA, AHT, Attrition, Shrinkage, CSAT, Quality Immediate Joiner Graduate Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407 Required Candidate profile Work From Office-Lucknow only not for Delhi/NCR and Noida,Apply those who can relocate in Lucknow Perks and benefits PF & ESIC plus Good Leave policy

Job description Hiring for Leading ITES Company In Bangalore for International Voice Process Key Highlights: 1: UG/Grad with minimum 1 year exp in International Voice. 2:Graduates Freshers can Apply 3: Candidate Must Not Have Any Exams in the Next 6 Months 4: 24x7 Shifts 5: 5 Days Working 6: Both Side Cabs 7: Excellent Communication Skills 8: Immediate Joiners Preferred Salary Compensation upto Rs 6.50 LPA (Hike Based on Last Drawn) Minimum 1 year of International Voice Support Exp required Customer Support job description typically involves diagnosing, troubleshooting, and resolving Customer querries, issues related to telecom industry,ecommerce & Banking Domain. Interested Candidates can Call or Whatsapp resume on below mentioned no. Ayushi- 86022 79217 Aditi- 89826 89969 Khushi- 80851 24583 Not for Candidates pursuing Full Time Graduation ##KVC CONSULTANTS LTD## ##NO PLACEMENT CHARGES## HR Team Eshu KVC Consultants Ltd

Job description Hiring for Leading ITES Company In Bangalore for International Voice Process Key Highlights: 1: UG/Grad with minimum 1 year exp in International Voice. 2:Graduates Freshers can Apply 3: Candidate Must Not Have Any Exams in the Next 6 Months 4: 24x7 Shifts 5: 5 Days Working 6: Both Side Cabs 7: Excellent Communication Skills 8: Immediate Joiners Preferred Salary Compensation upto Rs 6.50 LPA (Hike Based on Last Drawn) Minimum 1 year of International Voice Support Exp required Customer Support job description typically involves diagnosing, troubleshooting, and resolving Customer querries, issues related to telecom industry,ecommerce & Banking Domain. Interested Candidates can Call or Whatsapp resume on below mentioned no. Ayushi- 86022 79217 Aditi- 89826 89969 Khushi- 80851 24583 Not for Candidates pursuing Full Time Graduation ##KVC CONSULTANTS LTD## ##NO PLACEMENT CHARGES## HR Team Eshu KVC Consultants Ltd

Required : Freshers Qualifications : Any bachelors Degree. Proven experience in customer service, preferably in the e-commerce sector. Excellent written communication skills with strong attention to detail. Ability to handle multiple customer inquiries simultaneously and efficiently. Proficiency in using email and chat support software. Strong problem-solving skills and a customer-centric approach. Ability to work independently as well as in a team environment. Familiarity with e-commerce platforms and processes is advantageous.

Excellent communication required. US Customer Service voice process. We are looking to hire candidates from Gurgaon and for Kolkata location Minimum 6 months of experience is required in International voice process. Customer Service Executive Customer Support Executive - Virtual Interview only Blended process (voice Process) 2 days rotational off. US or Night shift Work From Office Good communication required Immediate joining required Pls call Mamta 9176149292 for more info. Thanks, Mamta 9176149292