13 Telecom Industry Jobs

The Assistant Manager Sales in the telecom industry or passive infra power sector, based in Mumbai, must hold a BE/B.Tech degree in electronics with at least 5 years of experience. Your responsibilities will include developing new customers, ensuring the achievement of annual performance goals, managing sales predictions and order management, maintaining customer relationships, handling accounts receivable, managing customer complaints and after-sales services, planning customer visits, gathering market and competitor information, coordinating product development projects, supervising section-level teams, providing daily personnel supervision, assisting in subordinate training and development, conducting subordinate performance evaluations, and possessing in-depth knowledge of telecom industry and passive infra power requirements including rectifiers, inverters, and battery chemistry. Please note that as part of the application process, your personal data will be processed only for recruitment-related purposes in compliance with all relevant data protection laws and regulations.,

Key Responsibilities Position / Job Description : Working with the Functional Transformation and cross-functional teams to identify process improvement opportunities. Working with Transformation Champions, Team Leads, SMEs and Process Owners for selection of initiatives and projects. Conduct process discovery and opportunity qualification workshops that facilitate identifying and fulfilling initiative & project objectives. Leading and facilitating workshops with Delivery Business Units and Customer Stakeholders. Capture Pain Points, Customer Journeys, Prioritization Gather critical info from meeting with various stakeholder and publish report Create Process Maps and Process Documentation (Process Flow Maps , DILO, VSM Time and Motion Analysis etc.) Document Business process swim-lane views to capture and provide visual representations of ownership areas for the services delivered, clearly illustrating the responsibilities and roles of the various parties involved including any 3rd Party and partnering functions Participate in Process Deep Dive workshops with Ops teams, Client and 3rd Party to accurately capture book of work/scope and present findings back to the Management and the Client Engage with the teams to uncover & identify complex problems affecting capacity, efficiency and throughput. Design optimizations and solutions that identify & eliminate redundancies, standardize workflows, and streamline efficiencies Facilitate and coordinate the end-to-end implementation and deployment of identified solutions Evaluate enhancements and provide post-implementation support of defined solutions Provide timely reporting that demonstrate value creation of engagements Key Competencies: Experience in designing end-to-end (E2E) business process flows (BPMN) Swim-lane Process Maps with clear visibility to Service Ownership/Responsibilities (SIPOC, RACI), Inter-dependencies and Hand-Offs (Cycle Time) Process/Organizational Excellence (Six Sigma DMAIC, PDCA or similar concepts) Experience with BPM modeling tools (e.g. Visio, BlueWorks, Adonis, Celonis) Excellent Analytical and Debugging skills on problem Solving Detailed and concise written communication and documentation skills Exposure to automation / RPA and Data Tools Managed Networks / Telecom Industry / Domain knowledge Knowledge in networking concepts (ports and protocols) - DNS, DHCP, IP, PIP, TCP and OSI model, routing, switching, subnetting and network topologies , WLAN, VLAN, SDWAN tagging and configuration etc.

Resolve customer and business raised tickets within agreed SLA Review the monthly collection cycle and reconcile the failure cases Making sure required action collectionhigh usage action taken on time Generating monthly and weekly reports regarding Raid CC system Ability to know and review required connection with other systems Review new changes on the system Knowledge, Skills, and Abilities Good knowledge and work experience in : unix and sql database Work experience in telecom industry Proven work experience in credit control system (preferable Raid)

The job requires you to lead QA activities in the telecom industry in Yangon, Myanmar with 4-8 years of experience. You will define and implement test strategies, plans, and test case designs, execute complex test cases, and support defect analysis. Coordination of test planning and execution across multiple teams, leading daily defect triage meetings, and ensuring proper RCA and closure are essential responsibilities. You should be capable of making decisions under pressure, resolving conflicts, managing stakeholders, and communicating test risks with business teams. Tracking and reporting test progress, quality metrics, and resource utilization, collaborating with various teams, mentoring junior members, and advocating best testing practices are also key responsibilities. Furthermore, you will estimate testing efforts for new features, define and track quality KPIs, work with customers and 3rd-party vendors, manage incidents and defects, plan test delivery, and manage milestones. The qualifications required include a Bachelor's degree in computer science or related field, 10+ years of testing experience with 3+ years in a leadership role, and relevant certifications like ISTQB Advanced Level and Certified Agile Tester. You should have a strong understanding of STLC, Agile, and Waterfall methodologies, experience with SQL for backend validation, and hands-on experience with tools like Selenium/WebDriver, TestNG, Cucumber, or Cypress. Knowledge of performance testing tools, security testing, API testing tools, Git/Jenkins, and familiarity with telecom testing environments would be advantageous. Good communication and documentation skills, and experience with test management tools like JIRA are also necessary for this role.,

As a Project Manager for the Ericsson Project, you will be responsible for leading cross-functional teams in the successful delivery of high-quality projects. Your main focus will be on planning, execution, and active infrastructure installation & commissioning to ensure projects are completed on time, within budget, and meeting the required quality standards. To excel in this role, you should have proven experience in project management, preferably within the telecom industry. You will need strong problem-solving skills to analyze complex data sets and drive process improvements and innovations. Excellent communication and stakeholder management skills are essential for successful collaboration within the team and with external partners. We are looking for a candidate with a positive work attitude, a strong work ethic, and the ability to work both collaboratively and autonomously. Your role will involve driving team productivity and ensuring customer satisfaction through your leadership and project management skills. In return, we offer you the opportunity to work with a leading telecom company in a collaborative and dynamic work environment. You will have access to professional development and growth opportunities, along with a competitive salary and benefits package. If you have at least 9 years of work experience and a Diploma (Preferred) in a relevant field, and you are ready for a new challenge as a motivated and experienced project manager, we would love to hear from you. This is a full-time, permanent position with benefits including cell phone reimbursement and Provident Fund. The work location is in person, providing you with the opportunity to engage directly with the project team and stakeholders.,

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We're a technology company that leads with our humanity, driving our business priorities alongside meaningful social, community, and societal impact. You will work closely with the Account Leader, Pre-Sales Engineering team, Operations teams, and global support teams, including Product Line Management, to assist in developing and implementing sales strategies aimed at driving steady revenue growth for the assigned accounts. The role requires a motivated professional with solid techno-commercial understanding, foundational account management skills, and experience supporting sales in complex environments. The ideal candidate should be a good team player with strong communication skills and the ability to collaborate across multiple teams. Key Responsibilities: - Support identification and management of relationships within complex customer organizations. - Assist in positioning solutions, preparing pricing and commercial proposals, and supporting contract negotiations. - Apply technical knowledge in the Telecom industry, especially in Optical, Routing, and Switching. - Prepare and deliver presentations to internal teams and customers. - Stay informed on market trends and competitor activities. - Support account and regional sales efforts. - Develop an understanding of the customer's business model and priorities. - Collaborate with Ciena teams including product marketing, product management, and sales operations to meet sales goals. - Help drive product presentations and demonstrations at various levels within Ciena and client organizations. - Assist in responding to RFPs, RFIs, and quotation requests. - Collect and communicate customer feature requirements to global teams. - Take ownership of assigned responsibilities and proactively escalate issues when needed. - Work effectively within a matrix organizational structure. Education / Experience: - 4 to 7 years of experience in B2B sales, solution selling, system engineering, product management, or a related role. - Demonstrated ability to support sales processes and contribute to closing deals. - Technical background in Telecom, particularly in Optical, Routing, and Switching. - Strong presentation and communication skills. - Basic understanding of market and competitor dynamics. - Proactive, motivated self-starter with good interpersonal skills. - Ability to collaborate across multiple teams and stakeholders. - Experience working within matrix organizations is preferred. - Solution sales experience is a plus. At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination. Ciena is an Equal Opportunity Employer, including disability and protected veteran status. If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.,

You will be part of a team that provides 3rd line technical support for GTT's customer support organizations. Your role involves ensuring the stability of GTT's next-generation native IPv4/IPv6 IP network and providing advanced technical support for a wide range of GTT IP products. Your responsibilities will include resolving incidents promptly, driving them to final resolution, and collaborating with customers and internal teams. You will also escalate issues to vendors and internal teams as needed to ensure timely resolution. Your duties will involve providing concise action plans to resolve network and customer issues efficiently, offering guidance and training sessions to junior engineers, communicating and documenting support information to 1st line teams, and engaging in proactive problem management to enhance network performance. Additionally, you will review and oversee key network management systems, scope new developments for network quality improvement, and ensure operational processes are followed to deliver top-notch technical support while maintaining network stability. A key aspect of your role will be designing, developing, and implementing automated solutions to streamline network operations, enhance efficiency, and minimize manual intervention. You will leverage your networking expertise and programming skills to optimize network structure for scalability, reliability, and security. It will also be essential to maintain up-to-date documentation of automated processes, scripts, and network changes. To qualify for this position, you should have a minimum of 5 years of experience in an IP operations environment of a Telco or large ISP, with at least 3 years of work in an IP technical 2nd line support role. Proficiency in IP, MPLS, and routing knowledge (ISIS, BGP, OSPF) in an ISP environment is required, along with an understanding of SD-WAN and components. Familiarity with Fortinet, VeloCloud, and Aruba is preferred, as well as hands-on experience with CE/CPE configurations, troubleshooting, and various technologies including Ethernet, IP transit, VPLS, MPLS, and DIA. You should also have strong experience with IP management tools, CCNP or JNCIP certification is preferred, and knowledge of scripting languages like Ansible, Python, and Bash is desirable. Additionally, experience with Juniper and JUNOS, telecom industry standards, and various network technologies will be advantageous. This role involves working 5 days a week with 2 days off during US business hours. Core competencies required include accuracy and attention to detail, managing multiple priorities, problem-solving, root cause analysis, expertise in IP technologies and protocols, IP-based services, and troubleshooting network problems. As part of the team, you are expected to contribute to continuous improvement initiatives, prioritize customer value creation, and strive for operational excellence. Your role will involve driving fundamental changes, enhancing efficiency, building a customer-centric culture, and ensuring operational processes focus on maximizing positive customer impact and anticipating future trends.,

You will be joining a team that provides 3rd line technical support for GTT's customer support organizations. As a part of this highly intelligent, flexible, and efficient technical support team, your role will involve collaborating with various departments within GTT to ensure the delivery of a world-class customer experience. Your primary responsibility will be to maintain the stability of GTT's next-generation native IPv4/IPv6 IP network and provide advanced technical support for the complete range of GTT IP products. This will include working closely with Tier 1 and Tier 2 teams to address customer and core issues promptly and effectively. Your duties and responsibilities will include providing 3rd line break/fix support for customer services across GTT's multinational and multivendor network. You will be responsible for owning incidents, resolving them swiftly, and ensuring they are driven through to final resolution, while collaborating with customers and internal teams as needed. Escalation to vendor support and other internal teams will be necessary to ensure timely and satisfactory issue resolution. Additionally, you will be expected to provide concise action plans for teams to address network and customer issues efficiently, offer work instructions, guidelines, and training sessions to junior engineers when required, and communicate and document customer and service-specific support information to 1st line teams. Furthermore, you will be tasked with proactive problem management based on technical and trend analysis to enhance network performance, performing technical reviews and taking ownership of key network management systems, scoping new developments to support continuous improvement of network quality and resilience, ensuring operational processes are followed to deliver best-in-class technical support while maintaining a stable and resilient network, designing, developing, and implementing automated solutions to streamline network operations, and maintaining up-to-date documentation of automated processes, scripts, and network changes. To qualify for this role, you should have a minimum of 5 years of experience in an IP Operations environment of a Telco or large ISP, with at least 3 years of work in an IP technical 2nd line support position. You should possess excellent and demonstrable knowledge of IP, MPLS, and routing (ISIS, BGP, OSPF) in an ISP environment, as well as an understanding of SD WAN and components. Familiarity with Fortinet, VeloCloud, Aruba, and working knowledge of protocols used by systems and customer applications are preferred. Additionally, experience with CE/CPE configurations and troubleshooting, Ethernet, IP transit, VPLS, MPLS, DIA technologies, and IP management tools is required. Holding a CCNP or JNCIP certification is preferred, with knowledge of Ansible, Python, and Bash scripting being desirable. Desirable qualifications include excellent Juniper and JUNOS knowledge, general knowledge of the telecom industry, experience with Fortinet, VeloCloud, Aruba/SilverPeak devices, Accedian, Cisco, Comtrend CPEs, and a general technical understanding of other technologies such as VoIP, SDH, and DWDM. In this role, you will be working 5 days a week with 2 days off, following US business hours. Your success in this position will depend on your accuracy and attention to detail, ability to manage multiple priorities effectively, problem-solving skills, root cause analysis capabilities, knowledge of IP technologies and protocols, expertise in troubleshooting network problems, continuous improvement mindset, customer-first approach, and commitment to operational excellence.,

You have over 15 years of experience working with 3G, 4G, and 5G technologies in the Billing and Charging portfolio. Preferably, you have managed complex implementations of Oracle products such as Policy, DSR, Charging, and more. Your responsibilities include direct engagement with Network engineering, Business & IT stakeholders, handling project deliveries with a preference for Oracle Technologies. You should have a good understanding of technologies like Oracle DBE, Billing, Elastic Charging, OSM, UIM, and other core Telecom technologies across 2G, 3G, 4G, and 5G. As a lead for Communication products, you should possess development capabilities and out-of-the-box thinking for enabling automation. Your role involves scoping, planning, and estimation for deliverables during pre-sales and project deliveries. You will meet regularly with project stakeholders, define project goals and objectives, lead budget and resource allocation, and defend solutions, estimations, timelines, and deliverables with customers. You should oversee day-to-day technical operations, including assignments and personnel reviews, and have exposure and good knowledge of cloud-native technologies. Additionally, you should understand Kubernetes, Dockers, K8 Framework, and have the capability to lead large-scale transformations and multiple complex projects simultaneously. Your skills should include excellent verbal and written communication, effective communication with higher management in customer locations, conducting workshops, guiding consultants, working efficiently within virtual teams, and participating in design workshops with customers. Your qualifications should meet Career Level - IC5 and you should have experience in Solution Architect roles in large Telco Industry projects. Knowledge of Agile, Waterfall, and Iterative project methodologies, as well as the Telecom industry, is a must. As a thought leader and customer advisor, you will analyze business needs, recommend enhancements to Oracle products, influence customer leadership, and resolve complex customer issues. You will design innovative solutions that maximize the use of standard product capabilities to meet customer objectives. At Oracle, we are committed to inclusive workforce growth, providing competitive benefits, flexible medical, life insurance, and retirement options, and supporting employees through volunteer programs. We encourage contributions from individuals with disabilities and offer accessibility assistance throughout the employment process.,

As an Executive/Sr Executive/Manager - Sales in the ISP & Telecom Verticals at F2TH Communications Pvt Ltd in Bangalore, you will be part of a dynamic and rapidly growing company specializing in Device Management, Optical Networking & Wi-Fi Networking Products and Services for ISPs, MSOs, and Enterprises across India. Your primary responsibility will be to drive sales efforts within the ISP, MSO, and Enterprise verticals by developing and executing strategic sales plans, delivering against assigned sales targets, and maintaining strong relationships with key accounts. You will need to stay ahead of industry trends, particularly in the GPON, XGS-PON, and FTTH sectors, to offer competitive proposals and solutions tailored to meet customer needs. To excel in this role, you should have 2 to 5 years of sales experience in the telecom sector, preferably focusing on ISPs and MSOs. Experience working with FTTH products or selling ILL and FTTH connections of major Telcos will be highly regarded. A background in Electronics or equivalent education, strong communication and presentation skills, proven ability to exceed sales targets, and knowledge of current industry trends are essential. You will also be responsible for developing an in-depth understanding of the product portfolio, preparing proposals and tender responses, driving negotiations with prospective clients, and maximizing lead generation and conversion rates. Additionally, you will collaborate with the product management team to provide market insights and contribute to the development of new product offerings. Joining F2TH Communications Pvt Ltd will provide you with the opportunity to work in a dynamic, challenging, and rewarding environment at the forefront of Device Management, Optical Networking, and Wi-Fi solutions. You will have the chance to make a significant impact on the business's growth and advance your career in a fast-paced sales environment. If you are passionate about sales, have a strong drive to succeed, and are looking to take the next step in your career, we encourage you to apply and become a part of our team at F2TH Communications Pvt Ltd.,

Role & responsibilities 1. Developing new customers. 2. Being accountable for achieving annual performance goals and growth. 3. Sales prediction and order management. 4. Gathering customer information, maintaining and improving customer relationships. 5. Managing accounts receivable. 6. Managing customer complaints and after-sales services. 7. Planning and managing customer visits and related affairs. 8. Gathering and analyzing information on the market and competitors. 9. Implementing and coordinating product development projects. 10. Supervising the daily operations of single-function section-level teams. 11. Daily supervision of personnel. 12. Assisting subordinate training and development. 13. Subordinate performance evaluation and feedback. 14. hands on information on telecom industry / passive infra power requirement and knowledge on working on rectifiers inverters and battery chemistry Preferred candidate profile

Maintain and enhance SAS RTDM (Real-Time Decision Manager) workflows for decisioning logic and customer treatment strategies. Develop and design and execute marketing campaigns using SQL, and SAS CI360, SAS Direct. Maintain and enhance existing SAS Direct campaign configurations and ensure timely campaign execution. Technologies -SAS Direct, SAS CI 360, BI Tools Degree in Computer Science or Industrial Engineering & Management - Information System. Customer-facing experience - ability to communicate the Amdocs solution using various methods (presentations, demos, and so on). Wide knowledge of relevant products and E2E Business process. Knowledge of the telecom industry and Amdocs business processes (ETOM, ASOM). Experience in managing a team in cross-Amdocs domain solutions.

Own and manage the product backlog for one or more telecom BSS solutions or digital products. Translate business and customer needs into epics, features, and user stories with clear acceptance criteria. Prioritize features based on business value, customer impact, and technical feasibility. Collaborate with business analysts, solution architects, developers, and testing to ensure end-to-end understanding and delivery of solution requirements. Lead scrum ceremonies (planning, reviews, backlog grooming) and ensure alignment between delivery teams and business priorities. Act as a BSS domain or digital champion ensuring consistency, quality, and innovation across all product releases. Degree in Computer Science or Industrial Engineering & Management - Information System. Customer-facing experience - ability to communicate the Amdocs solution using various methods (presentations, demos, and so on). Wide knowledge of relevant products and E2E Business process. Knowledge of the telecom industry and Amdocs business processes (ETOM, ASOM). Experience in managing a team in cross-Amdocs domain solutions.