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Telecaller

VIORON INTERNET PRIVATE LIMITED

0 years

1 - 2 Lacs

Shivajinagar, Pune, Maharashtra

Posted:1 week ago| Platform: SimplyHired logo

Apply

Skills Required

CRM software Microsoft Excel Customer service English 12th Pass Bachelor's degree Computer skills In-person Communication skills

Work Mode

On-site

Job Type

Full Time

Job Description

Telecaller Roles and ResponsibilitiesJob Summary:

A Telecaller is responsible for contacting potential or existing customers over the phone to inform them about products or services, answer queries, and generate leads or sales. They play a key role in customer engagement and relationship building.

Key Responsibilities:

Make outbound calls to prospective customers from the provided database.
Explain the company’s products or services and generate interest.
Follow up on leads and maintain accurate records of interactions.
Achieve daily/weekly/monthly targets for calls and conversions.
Handle customer queries and provide relevant information.
Schedule appointments or product demonstrations when needed.
Maintain and update customer databases and call logs.
Work closely with the sales and marketing team for campaign feedback.

Skills Required:

High school diploma or graduate in any field.
Proven experience in telecalling, sales, or customer service (preferred).
Excellent communication and interpersonal skills.
Ability to handle rejections and remain motivated.
Basic computer knowledge (MS Excel, CRM tools, etc.).
Fluent in English, Hindi, regional language].

Preferred Qualifications:

Minimum 12th pass; Graduate preferred.
Prior experience in tele calling, customer service, or sales is an advantage.

Location - F C Road (Shivaji Nagar Pune)

Interested candidates kindly share your updated resume with us on

[email protected]

Regards

Bhakti

Job Type: Full-time

Pay: ₹12,000.00 - ₹20,000.00 per month

Benefits:

Health insurance
Provident Fund

Schedule:

Day shift
Fixed shift

Language:

Hindi (Required)
English (Required)

Work Location: In person

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