TELECALLER - JEWELLERY

Key Responsibilities:

• Data Acquisition: Obtain and organize customer data from the manager, segmenting it based on the purpose of the call.
• Purpose Differentiation: Differentiate and analyze the acquired data to understand the objective and relevance of each call (e.g., new offers, schemes, inquiries, etc.).
• Sales Pitch Learning: Master the designated sales pitch and key talking points before initiating calls to customers.
• Preparation: Gather all necessary data and information related to ongoing schemes, promotions, or customer concerns to ensure informed communication.
• Customer Communication: Make outbound calls to customers, presenting offers convincingly while recording all key information shared during calls.
• Internal Coordination: Communicate recorded information to the sales department or other relevant departments as required for effective follow-up and action.
• Customer Sourcing: Source additional data and leads by engaging customers in calls, identifying new prospects, and expanding the customer base.
• Customer Follow-Up: Diligently follow up with customers to maintain strong relationships and support the sales team in achieving targets.

Job Type: Full-time

Pay: Up to ₹20,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Schedule:

• Day shift

Supplemental Pay:

• Performance bonus
• Yearly bonus

Work Location: In person