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2.0 - 4.0 years
3 - 4 Lacs
Pune
Work from Office
- Respond promptly to customer inquiries via phone, email, WhatsApp, App tickets. - Acknowledge and resolve customer complaints in a professional manner. - Keep records of customer interactions, transactions, comments, and complaints. - Communicate and coordinate with internal departments to resolve customer issues. - Ensure customer satisfaction and provide professional customer support. - Provide information about products and services to customers. - Follow up on customer interactions to ensure all issues are resolved. - Maintain a positive, empathetic, and professional attitude toward customers at all times Desired profile of the candidate Candidate from BPO Sector. Candidate must have worked on customer care role who Handled domestic and international calls. Candidate must able to respond to query of customers. Should have worked on MS Excel and Google sheet.
Posted 1 day ago
0.0 - 5.0 years
1 - 3 Lacs
Thane, Navi Mumbai
Work from Office
Urgent hiring Stock Broking Process Graduate fresher and experience in stock broking trading and mutual fund V4 comms 9am to 6 pm Sun fix off Salary - Exp - upto 28k ctc Freshers- upto 22k ctc Hr and ops Need Gujarati and Bengali Candidate
Posted 1 day ago
0.0 - 5.0 years
0 - 2 Lacs
Thane, Navi Mumbai
Work from Office
Process: Retention Week off : 1 rotational Qualification : HSC/Graduate Experience: HSC with 1 year BPO experience Graduate with 6 months BPO experience Linguistic Marathi & Gujarati Mandatory Age : 35 Quality: Versant 3
Posted 1 day ago
1.0 - 5.0 years
0 - 2 Lacs
Thane, Navi Mumbai
Work from Office
Process: Social Media 80%Chat 20% voice Shift : 7-4 / 3.30 - 12.30 any 9 hrs drop in 12.30 drop 3000 allowance Week off : 1 rotational Minimum Qualification : Graduate Experience: Graduate 1 yr Age : 35
Posted 1 day ago
1.0 - 5.0 years
0 - 2 Lacs
Thane, Navi Mumbai
Work from Office
Customer Service No. Of Opening:- 4 -Excellent communication -Graduate EXPERIENCE 1 YEAR language MARATHI, GUJRATI, BENGALI rotational shift rotational off Centralized pick and drop facility from thane station
Posted 1 day ago
0.0 - 5.0 years
0 - 2 Lacs
Thane, Navi Mumbai
Work from Office
Process: Inbound Voice Shift : 7 - 10 any 9 hrs Week off : 1 Rotational off Minimum qualification : HSC Experience:HSC / Gra Fresher will do Salary : HSC fresher HSC with 3-6 month Graduate fresher Age : 35 ROI : Amcat / Hr / Ops/ Typing 25-30
Posted 1 day ago
0.0 - 5.0 years
2 - 3 Lacs
Bangalore/Bengaluru
Work from Office
Handle customer queries Minimum Qualification Intermediate (or +2 equivalent) Inbound Customer Service Exceptional Spoken skills in English Rotational shift and Rotational Week off Call nidhi 8982430907
Posted 2 days ago
2.0 - 5.0 years
4 - 7 Lacs
Kolkata
Work from Office
Position : Portfolio Resolutions Manager-Other location-ARD Retail-ARD Retail Portfolio Experience in Collection and tele calling activities. Oversee and Manage portfolio of distressed accounts, ensuring recovery and resolution. Ensure adherence to banking and regulatory guidelines in all assets recovery Coordinating with various legal professionals/teams Building/ Maintaining relationships with regulatory authorities/ parties involved. In depth knowledge of asset reconstruction Strong understanding of regulatory mechanisms. Excellent negotiation and communication skills. Results driven and analytical mindset.
Posted 2 days ago
1.0 - 2.0 years
1 - 3 Lacs
Kochi
Work from Office
Role & responsibilities Make outbound calls and respond to inbound inquiries related to Dubai education programs. Explain course details, admission requirements, and other services. Maintain accurate records of calls and follow-ups. Preferred candidate profile Must be fluent in English (spoken and written) and Hindi (Understandable) Good communication and listening skills. Prior experience in tele calling, sales, BPO (sales) is mandatory. Ability to work with a team and handle time-sensitive follow-ups. Benefits:
Posted 2 days ago
1.0 - 2.0 years
1 - 3 Lacs
Kochi
Work from Office
Job Title: Telesales Dubai Operations Company: Brillianz Education, Dubai Work Location: Kadavanthara, Ernakulam, Kerala Operational Focus: Dubai Branch Working time: 11am to 8pm Experience : 1-2 year preferred Age: below 30 years Brillianz Education is hiring enthusiastic and proficient in English Telecallers (sales) to support our Dubai operations from our branch office in Kadavanthra, Ernakulam. Candidates must be well-versed in English with excellent communication skills to interact with students and clients based in the UAE. You will play a key role in handling inquiries, following up on leads, and guiding students through our admission processes. Key Responsibilities: Make outbound calls and respond to inbound inquiries related to Dubai education programs. Communicate fluently and confidently in English with students and parents based in the UAE. Explain course details, admission requirements, and other services. Maintain accurate records of calls and follow-ups. Coordinate with the Dubai office for admissions and student support. Education: Any degree (graduates from any discipline are eligible). Must be fluent in English (spoken and written) and Hindi (Understandable) Good communication and listening skills. Prior experience in tele calling, sales, BPO (sales) is mandatory.
Posted 2 days ago
0.0 - 3.0 years
1 - 3 Lacs
Mumbai, Mumbai Suburban
Work from Office
Responsibilities Of Candidates Include : Answering Phones And Explaining The Product And Services Offered By The Company. Contacting Existing Customers As Well As Prospective Customers Using Scripts. Obtaining Customer Information And Other Relevant Data. Asking Questions To The Customer And Understanding Their Specifications. Planning And Organizing Weekly Sales Targets. Send Mailers, Maintain Complete Database & Reports. Managing Information Of Sales Made On End 2 End Module Closing Of Leads. Tele Calling & Key Account Management. Ability To Develop & Maintain Positive Working Relationship, Flair For Tele Sales. Good & Pleasing Communication Skills, Excellent Telephone Courtesy & Customer Handling.
Posted 3 days ago
2.0 - 5.0 years
2 - 4 Lacs
Pune
Work from Office
We are looking for a highly skilled and experienced Tele Calling Executive to join our team at Equitas Small Finance Bank. The ideal candidate will have 2-5 years of experience in telecalling, collections, or a related field. Roles and Responsibility Handle inbound and outbound calls to customers for various banking services. Resolve customer queries and issues professionally and promptly. Meet daily collection targets and maintain accurate records of customer interactions. Provide excellent customer service and ensure satisfaction. Collaborate with internal teams to resolve customer complaints and concerns. Maintain confidentiality and adhere to data privacy policies. Job Requirements Any graduate degree from a recognized university. Proven experience in telecalling, collections, or a related field. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet targets. Strong problem-solving and analytical skills. Familiarity with banking products and services is an advantage.
Posted 4 days ago
3.0 - 5.0 years
2 - 4 Lacs
Bengaluru, Peenya
Work from Office
We are looking for a highly skilled and experienced Tele Calling Executive to join our team at Equitas Small Finance Bank. The ideal candidate will have 3 years of experience in telecalling, collections, or a related field. Roles and Responsibility Handle inbound and outbound calls to customers for various banking services. Resolve customer queries and issues professionally and promptly. Meet daily and monthly targets for call volume and resolution rates. Collaborate with internal teams to resolve complex customer issues. Provide excellent customer service and maintain high levels of customer satisfaction. Identify and escalate potential fraud cases to senior management. Job Requirements Minimum 3 years of experience in telecalling, collections, or a related field. Strong communication and interpersonal skills. Ability to work in a fast-paced environment and meet targets. Basic knowledge of banking products and services is an advantage. Strong problem-solving and analytical skills. Ability to build rapport with customers over the phone. Experience working with Assets Inclusive Banking - SBL. Ref number: 1390587.
Posted 4 days ago
0.0 - 5.0 years
0 - 2 Lacs
Hyderabad, Chennai, Coimbatore
Work from Office
Hiring for Malayalam Customer Support / Customer Service for Indore, Chennai, Hyderabad Location Must be 10+2 Pass. Day shift, 6 Days working, Contact- Khushi-9811121475 Sukriti -8176976655 Palak-8115955507 Arjuna-9810615875 * Required Candidate profile Outstation candidates will get 1way tickets, with accommodation: 14 days stay with breakfast included. Salary 20,000 CTC Relocation Support: Up to 10,000 Great incentives plan Must be 10+2 Pass * Perks and benefits Salary + Provident Fund + Good Incentives
Posted 4 days ago
1.0 - 2.0 years
1 - 1 Lacs
Ghaziabad
Hybrid
We are looking for Tele-caller Executive to join our solar sales team Roles Make outbound calls to customers to generate interest in rooftop solar energy solutions. Skills Comfortable speaking in Hindi and English and know basic laptop skills.
Posted 4 days ago
0.0 - 5.0 years
0 - 3 Lacs
Panipat, New Delhi
Work from Office
Walk in Interview for for Admission Counsellor / Tele Counsellor Position for our Immigration Company based out in - Dwarka Mor ( Delhi) (Need very good Spoken English) Job Location - Dwarka Mor ( Delhi) Starting Salary will be from 15,000 Rs to 28,000 Rs in Hand Fixed + Incentives We Are Hiring for Own Company, there is no Visiting / Registration Charges OR Hidden Charges Age - 22-38 Years only Females (Above Age Should not apply) For Telephonic Round call on 9999411366 (Hiring Manager) Or You Can Whatsapp your resume on 9999411366 - (Hiring Manager) This Job is only meant for those who want to make their Career as Education Admission Counsellor and have good spoken English as 90% work is on Telephonic Calls (If you are Shortlisted Salary would be different in OJT (On Job Training) which is 45 days Job description Calling potential candidates who have applied for Study Visa and Tourist Visa Inviting them to office for a pre-screening interview with their passport Sending them the Job description and explaining them the salary brackets and if they applied for Study Visa sending them the university details Follow-up with the student, solving the student queries, and handling the registrations. Filing the application forms (University) verifying, them and sending the same to the universities. Maintaining the data of all registered Students and their Visa status etc Coordinating with Students Universities Abroad. Benefits If you Join CITA Fixed Morning working hours 9 Am to 6 Pm 90% Employees are Females 6 days working, SUNDAY off Will get opportunity to go to different schools and Colleges for education Seminars No Target based Salary, plus Additional Cash Incentives on your good work A good working culture for married Single Parent Students who are good in educational Sales Office Timings - 9 Am to 6 Pm For Telephonic Round call on 9999411366 (Hiring Manager) Or You Can Whatsapp your resume on 9999411366 - (Hiring Manager) OR Directly -WALK - IN for the INTERVIEW at our below mentioned address If you clear all your Rounds with the Managers and Interview Panels, joining will be in next 2 days CITA - 2nd Floor, Dwarka Mor, Opposite Metro Pillar No 766, above Yes Bank, New Delhi, Delhi 110059 www.cita.co.in
Posted 4 days ago
0.0 years
2 - 3 Lacs
Bengaluru, Karnataka, India
On-site
Job Title: Telecaller Voice Process (Telecollection) Company Name: SmartCoin Location: Marathahalli, Bangalore Experience: 0 to 1 Year Industry/Domain: Financial Services Voice Process Job Description: SmartCoin is looking for enthusiastic and goal-oriented individuals to join our Voice Process team in Marathahalli. As a Telecollection Executive, you will be responsible for making outbound calls to customers to remind them about their pending payments and assist in the collection process. Key Responsibilities: Make outbound collection calls to customers. Inquire if the customer has made the payment for their due amount. Convince and guide customers to complete their pending payments. Maintain a record of calls and update the system with accurate information. Follow-up consistently with customers who have not responded or paid. Handle customer queries in a polite and professional manner. Meet daily and monthly targets for collections.
Posted 4 days ago
1.0 - 4.0 years
2 - 6 Lacs
Noida, Delhi / NCR
Work from Office
Plan & execute promotional & marketing campaigns & strategies for our EdTech company. Generate new leads for the business, follow up with existing clients. Set up meetings with potential clients. Required Candidate profile Dedicated, hardworking, quick learner with a passion to do their job. Job for honest and loyal people who want to make their career in fast growing EdTech industry & looking for a long term stable job
Posted 6 days ago
1.0 - 6.0 years
1 - 6 Lacs
Kanchipuram, Tamil Nadu, India
On-site
Role & responsibilities Coordinate with branch sales team and support BSM, SMs for lead conversion Tele-calling / follow up on leads given by sales team and Corporate office Coordinate customer walk in branch. Explain product details to customer and suggest scheme based on need analysis Conduct self gold valuation and inform gold loan amount. Manage external gold valuation process i.e. interacting with valuator making sure that the process is followed Update valuation details in system i.e. Gold portal and loan booking system Ensure loan processing completed within stipulated TAT. Follow up with delinquent customer and ensure that customer does not cross 30 DPD bucket Follow up with customer for timely interest collection Gold loan file disbursal in system (this could be done by BOM for most Branches) Custody of gold packets in the office, record it as per process Raise Payment Request / Cheque Disbursement, record it as per process Arrange to send the complete file to COPS as per process. Manage Related MIS, interface with COPS, regional teams as might be required. Co-ordinate with central telecalling team for collections / follow up for payments from overdue borrowers Customer Support / Service as required Preferred candidate profile Sales process management in FMCG/ Direct sales company Understanding of gold process understanding ,KYC Knowledge & Sales process Gold loan Sales process & BTL Marketing Process understanding ,KYC Knowledge ,Understanding of the documentation required, Product /Competition Knowledge
Posted 1 week ago
1.0 - 5.0 years
1 - 5 Lacs
Pune, Maharashtra, India
On-site
Role & responsibilities Coordinate with branch sales team and support BSM, SMs for lead conversion Tele-calling / follow up on leads given by sales team and Corporate office Coordinate customer walk in branch. Explain product details to customer and suggest scheme based on need analysis Conduct self gold valuation and inform gold loan amount. Manage external gold valuation process i.e. interacting with valuator making sure that the process is followed Update valuation details in system i.e. Gold portal and loan booking system Ensure loan processing completed within stipulated TAT. Follow up with delinquent customer and ensure that customer does not cross 30 DPD bucket Follow up with customer for timely interest collection Gold loan file disbursal in system (this could be done by BOM for most Branches) Custody of gold packets in the office, record it as per process Raise Payment Request / Cheque Disbursement, record it as per process Arrange to send the complete file to COPS as per process. Manage Related MIS, interface with COPS, regional teams as might be required. Co-ordinate with central telecalling team for collections / follow up for payments from overdue borrowers Customer Support / Service as required Preferred candidate profile Sales process management in FMCG/ Direct sales company Understanding of gold process understanding ,KYC Knowledge & Sales process Gold loan Sales process & BTL Marketing Process understanding ,KYC Knowledge ,Understanding of the documentation required, Product /Competition Knowledge
Posted 1 week ago
2.0 - 5.0 years
2 - 5 Lacs
Udaipur, Rajasthan, India
On-site
Role & responsibilities Coordinate with branch sales team and support BSM, SMs for lead conversion Tele-calling / follow up on leads given by sales team and Corporate office Coordinate customer walk in branch. Explain product details to customer and suggest scheme based on need analysis Conduct self gold valuation and inform gold loan amount. Manage external gold valuation process i.e. interacting with valuator making sure that the process is followed Update valuation details in system i.e. Gold portal and loan booking system Ensure loan processing completed within stipulated TAT. Follow up with delinquent customer and ensure that customer does not cross 30 DPD bucket Follow up with customer for timely interest collection Gold loan file disbursal in system (this could be done by BOM for most Branches) Custody of gold packets in the office, record it as per process Raise Payment Request / Cheque Disbursement, record it as per process Arrange to send the complete file to COPS as per process. Manage Related MIS, interface with COPS, regional teams as might be required. Co-ordinate with central telecalling team for collections / follow up for payments from overdue borrowers Customer Support / Service as required Preferred candidate profile Sales process management in FMCG/ Direct sales company Understanding of gold process understanding ,KYC Knowledge & Sales process Gold loan Sales process & BTL Marketing Process understanding ,KYC Knowledge ,Understanding of the documentation required, Product /Competition Knowledge
Posted 1 week ago
1.0 - 6.0 years
1 - 6 Lacs
Nellore, Andhra Pradesh, India
On-site
Role & responsibilities Coordinate with branch sales team and support BSM, SMs for lead conversion Tele-calling / follow up on leads given by sales team and Corporate office Coordinate customer walk in branch. Explain product details to customer and suggest scheme based on need analysis Conduct self gold valuation and inform gold loan amount. Manage external gold valuation process i.e. interacting with valuator making sure that the process is followed Update valuation details in system i.e. Gold portal and loan booking system Ensure loan processing completed within stipulated TAT. Follow up with delinquent customer and ensure that customer does not cross 30 DPD bucket Follow up with customer for timely interest collection Gold loan file disbursal in system (this could be done by BOM for most Branches) Custody of gold packets in the office, record it as per process Raise Payment Request / Cheque Disbursement, record it as per process Arrange to send the complete file to COPS as per process. Manage Related MIS, interface with COPS, regional teams as might be required. Co-ordinate with central telecalling team for collections / follow up for payments from overdue borrowers Customer Support / Service as required Preferred candidate profile Sales process management in FMCG/ Direct sales company Understanding of gold process understanding ,KYC Knowledge & Sales process Gold loan Sales process & BTL Marketing Process understanding ,KYC Knowledge ,Understanding of the documentation required, Product /Competition Knowledge
Posted 1 week ago
1.0 - 6.0 years
1 - 6 Lacs
Amaravati, Andhra Pradesh, Andhra Pradesh, India
On-site
Role & responsibilities Coordinate with branch sales team and support BSM, SMs for lead conversion Tele-calling / follow up on leads given by sales team and Corporate office Coordinate customer walk in branch. Explain product details to customer and suggest scheme based on need analysis Conduct self gold valuation and inform gold loan amount. Manage external gold valuation process i.e. interacting with valuator making sure that the process is followed Update valuation details in system i.e. Gold portal and loan booking system Ensure loan processing completed within stipulated TAT. Follow up with delinquent customer and ensure that customer does not cross 30 DPD bucket Follow up with customer for timely interest collection Gold loan file disbursal in system (this could be done by BOM for most Branches) Custody of gold packets in the office, record it as per process Raise Payment Request / Cheque Disbursement, record it as per process Arrange to send the complete file to COPS as per process. Manage Related MIS, interface with COPS, regional teams as might be required. Co-ordinate with central telecalling team for collections / follow up for payments from overdue borrowers Customer Support / Service as required Preferred candidate profile Sales process management in FMCG/ Direct sales company Understanding of gold process understanding ,KYC Knowledge & Sales process Gold loan Sales process & BTL Marketing Process understanding ,KYC Knowledge ,Understanding of the documentation required, Product /Competition Knowledge
Posted 1 week ago
1.0 - 3.0 years
2 - 4 Lacs
Chennai
Work from Office
Skill Coordinating Activities Report Compilation Application - Helpdesk Tele calling Minimum Qualification MBA MSc Mcom CERTIFICATION No data available Working Language Hindi English Job Description Internal MIS reports & Presentations, Sales improvement calls with branches, New Application understanding and market study. Reaching the new opportunities understanding the potential with help of sales/Marketing team converting the opportunity and improving the repeatable billings in regular sales . Key accounts PO & Dispatch schedules planning.
Posted 1 week ago
2.0 - 5.0 years
4 - 7 Lacs
Mumbai
Work from Office
Job Description: PRM (Asset Reconstruction) Experience in Collection and tele calling activities. Oversee and Manage portfolio of distressed accounts, ensuring recovery and resolution. Ensure adherence to banking and regulatory guidelines in all assets recovery Coordinating with various legal professionals/teams Building/ Maintaining relationships with regulatory authorities/ parties involved. In depth knowledge of asset reconstruction Strong understanding of regulatory mechanisms. Excellent negotiation and communication skills. Results driven and analytical mindset.
Posted 1 week ago
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