Tele Caller

Tathastu Resort

1 - 2 years

1 - 2 Lacs

Nagpur

Posted:2 weeks ago| Platform:

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Skills Required

Strong Communication Skills Written Communication Problem Solving Verbal Communication

Work Mode

Work from Office

Job Type

Full Time

Job Description

Salary Range:

Education:

Job Summary:

Key Responsibilities:

Make outbound calls to potential and existing customers.
Handle customer inquiries, provide information, and address concerns in a timely manner.
Maintain accurate and detailed records of calls, interactions, and transactions.
Ensure effective communication with the back-office team to manage customer data and follow-ups.
Assist in managing customer queries via phone, email, or chat.
Work closely with the sales and customer support team to meet performance targets.
Provide administrative support as required, such as data entry and updating customer records.

Requirements:

2 years of experience as a Telecaller in Hospitality/Travel Agency/Hotel Industry.
Excellent verbal communication skills; fluency in English is preferred.
Good understanding of back-office operations and ability to perform administrative tasks.
Smart, proactive, and a quick learner.
Ability to handle customer queries and resolve issues efficiently.
Basic computer knowledge and familiarity with MS Office.

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