Technology Solutions Analyst

2 - 7 years

7 - 11 Lacs

Posted:1 month ago| Platform: Naukri logo

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Work Mode

Hybrid

Job Type

Full Time

Job Description

Role & responsibilities

  • Provide Technical and Consultative assistance to Sales. Get an understanding of technical specifications on the client architecture
  • Assist in completion of Technology sections in RFI/RFP/RFQ as required
  • Document and handover technical specifications for Post Sales implementation
  • Drives accountability in cross functional IT teams during solutioning
  • Up to date with Market on cloud practices, technology stack, products and services within the Contact center industry

Preferred candidate profile

  • Bachelor's Degree or Equivalent with 2+ years experience.
  • Basic knowledge on telecommunications and networking.
  • Has built best practices in business process and created repeatable playbook
  • Can lead multidisciplinary cross functional teams or projects
  • Can handle multiple campaigns/projects at the same time
  • Can review and write technical documentation including client-facing collaterals

Perks and benefits

  • Salary best in industry
  • Hybrid

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