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Technical Support Specialist

1 - 3 years

2 - 6 Lacs

Posted:1 month ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Serves as POC for Technical support via phone, email, ticketing system Troubleshoot & resolve common IT issues Support VPN, Email support & remote access Document issues, action & resolutions in Team Dynamix, Jira Monitor ticket & respond with SLAs Required Candidate profile Basic understanding of IT Support processes Familiarity with Microsoft Office Suite Strong Communication skills & Analytical skills Previous experience in customer service or technical support is plus

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Indmax It Services
Indmax It Services

Information Technology

Tech City

50-100 Employees

17 Jobs

    Key People

  • John Doe

    CEO
  • Jane Smith

    CTO

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