Technical Support Logistics Expert

You will be joining Ewaantech as a Technical Support Specialist for Logistics Solutions based in Cochin. As a part of the team, you will play a crucial role in providing technical support to clients using the logistics and transportation software. Your responsibilities will include troubleshooting system issues, serving as a liaison between customers and internal teams, supporting onboarding of new clients, documenting known issues and best practices, monitoring system alerts, and assisting with software updates and testing. To qualify for this role, you should have a Bachelor's degree in Logistics, Computer Science, Information Technology, or a related field. You are required to have at least 2 years of experience in the logistics industry and familiarity with logistics tools such as Cargowise and Flexport. Additionally, experience with ERP, TMS, WMS tools, and knowledge of scripting or programming languages like Python or JavaScript will be beneficial. Your role will involve working in a fast-paced environment from 7:30 am to 4:30 pm (IST), Monday to Friday, at the office. You will have the opportunity for career advancement, competitive salary and benefits package, and a chance to be part of an innovative team transforming logistics through technology. If you are a detail-oriented individual with strong technical background, problem-solving skills, and experience in logistics, supply chain, or transportation systems, we encourage you to apply for this full-time position and be a key member of our logistics solutions support team.,