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1.0 - 3.0 years

2 - 3 Lacs

Pune

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Planning and delivering engaging lessons , fostering a positive learning environment, and assessing student progress. Should be able to developing students' communication, reading, writing skills. Required Candidate profile Strong communication, interpersonal, and organizational skills Excellent writing, reading, and fluent speaking skills Ability to create engaging and effective lesson plans

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0.0 - 5.0 years

4 - 5 Lacs

Noida, New Delhi, Faridabad

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Technical Assistance to US Customers ( Voice Campaign) 5 days working UG Salary - 33 K ctc + inc Graduate Salary - 33 to 41 K ctc + inc Job Location - Gurgaon ( WFO) Need great technical and Communication skills Immediate joiners only Apply n Refer

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1.0 - 4.0 years

5 - 9 Lacs

Gurugram

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WORK FROM OFFICE - 5 DAYS A WEEK SHIFT - 5:30 PM - 2:30 AM MODE OF TRAVEL - SELF COMMUTE Job Summary The Customer Success Manager is a high-impact role responsible for owning and growing client relationships. This role is central to driving adoption, ensuring retention, and achieving aggressive upsell, cross-sell, and expansion targets. As a key member of the Client Success Team, youll be accountable for hitting both individual KPIs and contributing to broader team goals, while delivering measurable value to our partners across the higher education landscape. Key Responsibilities • Own a portfolio of client accounts and be directly accountable for renewal, retention, and revenue growth through strategic upsell and cross-sell initiatives. • Consistently meet or exceed individual performance metrics tied to account expansion, customer satisfaction, and retention. • Proactively identify and pursue opportunities to expand BlackBeltHelps footprint within existing accounts through value-driven consultative conversations. • Act as a trusted advisor to clients, aligning BlackBeltHelps solutions with institutional goals and demonstrating clear ROI. • Drive product adoption and customer engagement through ongoing education, strategy sessions, and performance reviews. • Collaborate with internal teamsincluding Sales, Product, and Supportto ensure seamless service delivery and maximize client outcomes. • Stay ahead of trends in higher education and edtech to offer strategic guidance and strengthen client partnerships. • Partner with Client Support Managers to address issues swiftly, reduce churn risk, and deliver exceptional customer experiences. Qualifications & Requirements • 2-5 years of experience in customer success, account management, or a growth-focused client-facing role in a B2B tech focused company. • Strong track record of meeting or exceeding revenue growth, retention, and customer satisfaction targets. • Demonstrated ability to lead strategic upsell and cross-sell efforts within existing client relationships. • Excellent relationship-building and communication skills, with an ability to influence at all levels of an organization. • Technically savvy with a passion for learning and optimizing customer journeys. • Self-motivated, results-oriented, and highly accountable able to thrive in a remote, fastpaced environment. • Must be able to travel up to 50% of the time. • Experience with CRM tools and success platforms is required.

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8.0 - 10.0 years

3 - 10 Lacs

Bengaluru / Bangalore, Karnataka, India

On-site

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Your role and responsibilities: As a Deputy Manager Order to Cash (O2C), you are responsible for processing Accounts Receivable - posting and balancing daily cash applications, preparing journal entries, filing records, and general account reconciliations. You should be flexible to work in shifts. Your primary responsibilities include: Analysis of receivable accounts, investigation of entries, and pulling audit prep work. Involve in netting instructions, direct Debit run, rejection of Direct Debit and Oracle updating. Investigate unapplied payments, rectify them, and ensure proper allocation. Provide information relating to customer payments, refunds, and other miscellaneous accounts receivables questions. Ensure that client Service Level Agreements (SLA) and timelines are met. Required technical and professional expertise: Commerce Graduate with a minimum of 8+ years of Experience in Order to Cash (O2C), basic accounting knowledge and understanding of various accounting principles. Experience in participating and collaborating in team meetings to gather/share information. Ability to achieve individual and Business metrics. Demonstrated experience in meeting all baseline and project goals for accuracy and timeliness. Hands-on expertise to increase cash application automation, increase touchless cash settlement, and reduce cash application complexity and instability across accounts assigned. Prior experience in monitoring customer account statuses and results regarding cash application against defined critical metrics, goals and objectives. Proven experience to build and utilize reports to analyze pertinent account information. Experience in collaboration and negotiation with customers, sales field, and finance functions to achieve improvements. Working knowledge to identify and implement action plans and process improvements with mentorship. Proven experience to build and utilize reports to analyze pertinent account information. Preferred technical and professional experience: Proficient in MS Office applications and any ERP software as an end-user. Ambitious individual who can work under their direction towards agreed targets/goals. Ability to work under tight timelines and be part of change management initiatives. Proven interpersonal skills while contributing to team effort by accomplishing related results as needed. Enhance technical skills by attending educational workshops, reviewing publications etc.,

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0.0 - 2.0 years

3 - 6 Lacs

Chennai, Tamil Nadu, India

On-site

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Your role and responsibilities: As a Deputy Manager Order to Cash (O2C), you are responsible for processing Accounts Receivable - posting and balancing daily cash applications, preparing journal entries, filing records, and general account reconciliations. You should be flexible to work in shifts. Your primary responsibilities include: Analysis of receivable accounts, investigation of entries, and pulling audit prep work. Involve in netting instructions, direct Debit run, rejection of Direct Debit and Oracle updating. Investigate unapplied payments, rectify them, and ensure proper allocation. Provide information relating to customer payments, refunds, and other miscellaneous accounts receivables questions. Ensure that client Service Level Agreements (SLA) and timelines are met. Required technical and professional expertise: Commerce Graduate with a minimum of 8+ years of Experience in Order to Cash (O2C), basic accounting knowledge and understanding of various accounting principles. Experience in participating and collaborating in team meetings to gather/share information. Ability to achieve individual and Business metrics. Demonstrated experience in meeting all baseline and project goals for accuracy and timeliness. Hands-on expertise to increase cash application automation, increase touchless cash settlement, and reduce cash application complexity and instability across accounts assigned. Prior experience in monitoring customer account statuses and results regarding cash application against defined critical metrics, goals and objectives. Proven experience to build and utilize reports to analyze pertinent account information. Experience in collaboration and negotiation with customers, sales field, and finance functions to achieve improvements. Working knowledge to identify and implement action plans and process improvements with mentorship. Proven experience to build and utilize reports to analyze pertinent account information. Preferred technical and professional experience: Proficient in MS Office applications and any ERP software as an end-user. Ambitious individual who can work under their direction towards agreed targets/goals. Ability to work under tight timelines and be part of change management initiatives. Proven interpersonal skills while contributing to team effort by accomplishing related results as needed. Enhance technical skills by attending educational workshops, reviewing publications etc.,

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18.0 - 20.0 years

18 - 25 Lacs

Kolkata

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Understanding the Project requirement , data collection from plant & HO , summaries & Present to ED for detailed development of project ,Coordination with Project Manager & other stakeholders for issues ,Challenges & assist ED to find solution etc. Required Candidate profile data collection from plant & HO, Summaries & Present to ED for detailed development of project,Coordination with Project Manager & stakeholders for issues ,Challenges & assist ED to find solution etc.

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2.0 - 4.0 years

2 - 3 Lacs

Ahmedabad

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Maintaining and updating power loom data, identifying training needs, coordinating with the Textile Commissioner’s office, assisting in TURF subsidy audits, exploring job work/testing opportunities, and collecting industry data.Knowledge of Powerloom

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4.0 - 8.0 years

4 - 8 Lacs

Ahmedabad, Gujarat, India

On-site

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About the Role: We are looking for a Senior Engineer with 48 years of experience to take a lead role in designing, developing, and delivering high-quality technical solutions. You will work closely with cross-functional teams, guide junior members, and contribute to the success of projects through your technical expertise and problem-solving skills. Key Responsibilities: Lead or contribute to the design, development, and implementation of technical solutions. Review code, designs, or system architecture and suggest improvements. Work with product managers, designers, and other engineers to understand requirements. Troubleshoot and solve complex technical issues. Mentor junior engineers and support their technical growth. Ensure quality through testing, reviews, and best practices. Stay updated with the latest tools, technologies, and industry trends. Contribute to project planning and help ensure timely delivery. Skills & Qualifications: Bachelor's or Master's degree in Engineering, Computer Science, or related field. 48 years of relevant hands-on experience in engineering (software, hardware, mechanical, etc.). Strong technical skills in your area of expertise. Good understanding of system design, development processes, and industry standards. Experience with tools, technologies, or platforms relevant to the role. Excellent problem-solving and debugging skills. Strong communication and collaboration skills. Ability to manage tasks independently and take ownership of deliverables.

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3.0 - 6.0 years

15 - 25 Lacs

Hyderabad

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Job Summary Join our dynamic team as a Software Engineer where you will leverage your expertise in VSAM DB2 IT Service Management IMS DB JCL and Cobol to drive innovation in the Cards & Payments domain. With 3 to 6 years of experience you will play a crucial role in developing and maintaining software solutions that enhance our business operations. This position requires working from the office during day shifts with no travel required. Responsibilities Develop and maintain software applications using VSAM DB2 IMS DB JCL and Cobol to ensure robust and efficient systems. Collaborate with cross-functional teams to gather requirements and design solutions that meet business needs in the Cards & Payments domain. Implement IT Service Management practices to optimize service delivery and improve system performance. Troubleshoot and resolve technical issues to minimize downtime and ensure seamless operations. Conduct code reviews and provide constructive feedback to enhance code quality and maintain standards. Participate in testing and validation processes to ensure software reliability and compliance with industry standards. Document software specifications and processes to facilitate knowledge sharing and future development. Monitor system performance and implement improvements to enhance efficiency and user experience. Provide technical support and guidance to team members fostering a collaborative and innovative work environment. Stay updated with industry trends and emerging technologies to drive continuous improvement and innovation. Engage in problem-solving and critical thinking to address complex challenges and deliver effective solutions. Ensure adherence to project timelines and deliverables maintaining high standards of quality and efficiency. Contribute to the companys purpose by developing solutions that impact society positively particularly in the Cards & Payments sector. Qualifications Possess strong technical skills in VSAM DB2 IMS DB JCL and Cobol essential for developing robust software solutions. Demonstrate expertise in IT Service Management to optimize service delivery and system performance. Have a solid understanding of the Cards & Payments domain crucial for designing solutions that meet business needs. Exhibit problem-solving skills and critical thinking to address complex challenges effectively. Show ability to collaborate with cross-functional teams ensuring seamless integration and operation of software applications. Maintain a proactive approach to learning and adapting to new technologies and industry trends. Display excellent communication skills to document processes and provide technical support effectively.

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11.0 - 15.0 years

35 - 50 Lacs

Kolkata

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Job Summary We are seeking an experienced Project Manager with 11 to 15 years of experience to join our team. The ideal candidate will have a strong technical background in Spring Boot Microservices and Java along with domain expertise in Wholesale Banking. This hybrid role offers the opportunity to work on cutting-edge projects in a dynamic environment with a focus on delivering high-quality solutions that drive business success. Responsibilities Lead project planning sessions to ensure timely delivery of project milestones Oversee the development and implementation of technical solutions using Spring Boot Microservices and Java Provide guidance and support to the project team to ensure alignment with project goals Collaborate with stakeholders to gather and analyze requirements for Wholesale Banking projects Ensure that project deliverables meet quality standards and client expectations Monitor project progress and make necessary adjustments to ensure successful completion Manage project risks and issues and develop mitigation strategies Communicate project status and updates to stakeholders and senior management Foster a collaborative and productive team environment Ensure compliance with company policies and industry regulations Utilize project management tools and methodologies to track and report on project performance Drive continuous improvement initiatives to enhance project delivery processes Contribute to the companys overall success by delivering high-impact projects that support business objectives Qualifications Possess strong technical skills in Spring Boot Microservices and Java Demonstrate expertise in Wholesale Banking domain Have excellent project management and organizational skills Exhibit strong communication and interpersonal skills Show ability to lead and motivate a team Display problem-solving and critical-thinking abilities Have experience with project management tools and methodologies Be adaptable to changing project requirements and environments Possess a proactive and results-oriented mindset Demonstrate ability to manage multiple projects simultaneously Show commitment to delivering high-quality solutions Have a strong understanding of industry best practices Be able to work effectively in a hybrid work model. Certifications Required PMP or PRINCE2 certification preferred. Java certification is a plus.

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0.0 - 1.0 years

2 - 2 Lacs

Vadodara/ Baroda

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Roles and Responsibilities Job Description: GET(s) who is interested to work in Design & Development, Maitenanace, Projects,Production. Desired Candidate Profile The person will have to do a variety of work pertaining to engineering including design, Maintenance, projects & Production in an engineering company. A person with a zeal to learn new computer skills and should have good communication skill. Must have Learning attitude Positive approach Should be good team player

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2.0 - 3.0 years

1 - 2 Lacs

Kanpur, Uttar Pradesh, India

On-site

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Supervise cutting operations and ensure they are performed according to established procedures and standards. Train and mentor cutting staff on proper cutting techniques, safety measures, and equipment usage. Ensure that the cutting area and equipment are clean, organized, and maintained in good condition. Monitor inventory levels of cutting supplies and raw materials and order more when necessary. Collaborate with other supervisors and managers to meet production goals and deadlines. Prepare reports on cutting operations and productivity and present them to senior management. Ensure compliance with all relevant health and safety regulations and standards. Identify and troubleshoot any issues with cutting equipment and coordinate repairs or maintenance as needed.

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1.0 - 6.0 years

4 - 5 Lacs

Noida, Gurugram, Delhi / NCR

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We have 70+ active positions for a TOP MNC located at Gurgaon_ Hiring for Customer support voice ( Technical) domain. Job Location : Gurgaon Experience Required : Candidates with ANY KIND OF TECHNICAL EXPERIENCE background can apply. Minimum 1 year of experience is mandatory. Salary : 36K inhand + Inc and Both side cabs Shifts: Evening/ Night Shifts with both side cabs ----------------------------------------------------------------- IMMEDIATE REQUIREMENTS & EASY INTERVIEWS 1 DAY INTERVIEW PROCESS Please Contact ASAP for details Senior Manisha - 9541651940 ( Call & Please share the details on WhatsApp as well) Email : manishadembi223@gmail.com NO CHARGES TOUCH CONSULTANTS

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5.0 - 8.0 years

27 - 42 Lacs

Chennai

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Job Summary We are seeking a Sr. Product Specialist (T) with 5 to 8 years of experience to join our team. The ideal candidate will have expertise in Facets-Technical ANSI SQL and MS SQL Server. Experience in the Payer domain is a plus. This hybrid role requires working during day shifts with no travel required. Responsibilities Lead the development and implementation of product strategies to meet business objectives. Oversee the technical aspects of product development ensuring alignment with company standards. Provide technical expertise in Facets-Technical to enhance product functionality. Utilize ANSI SQL to manage and manipulate data efficiently. Employ MS SQL Server for database management and optimization. Collaborate with cross-functional teams to ensure seamless product integration. Conduct thorough testing and validation of product features to ensure quality. Analyze user feedback and market trends to inform product improvements. Develop comprehensive documentation for product processes and updates. Train and mentor junior team members on technical skills and best practices. Ensure compliance with industry regulations and company policies. Monitor product performance and address any issues promptly. Contribute to the companys mission by delivering high-quality products that positively impact society. Qualifications Must have strong experience in Facets-Technical. Must be proficient in ANSI SQL for data management. Must have expertise in MS SQL Server for database optimization. Nice to have experience in the Payer domain. Must have excellent problem-solving and analytical skills. Must possess strong communication and collaboration abilities. Must be detail-oriented with a focus on quality and accuracy. Must be able to work effectively in a hybrid work model. Must be adaptable to changing project requirements. Must have a proactive approach to identifying and addressing issues. Must be committed to continuous learning and professional development. Must have the ability to mentor and guide junior team members. Must be dedicated to contributing to the companys success and societal impact. Certifications Required Certified Facets Professional Microsoft Certified: Azure Data Engineer Associate

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2.0 - 6.0 years

2 - 4 Lacs

Mumbai

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Role & responsibilities Site Supervision & Labour Management: Supervise daily site activities and manage on-ground technicians/labour Coordinate work allocation, timings, and task completion Client Coordination: Be the point of contact for client-side project managers and engineers Attend site meetings, update project progress, and relay instructions clearly Stock & Inventory Handling: Maintain records of material received, used, and pending Predict material requirements based on site progress and consumption Coordinate timely procurement with the back-office team Technical Oversight: Ensure correct implementation of structured cabling, server room setups, Wi-Fi networks, CCTV, ELV systems, etc. Verify that IT systems are installed as per technical specifications and layouts Billing Support: Measure completed work and provide accurate data for client billing Maintain work logs and support preparation of bills/BOQs Reporting & Documentation: Submit daily and weekly progress reports with measurements and inventory updates Highlight challenges or delays with proactive solutions Preferred candidate profile Prior experience in government or infrastructure projects Familiarity with billing terms like RA bills, joint measurements, BOQ items Working knowledge of tools like AutoCAD (basic), MS Project, or similar software

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3.0 - 5.0 years

3 - 8 Lacs

Chennai

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Experience working in large Software Development Teams Knowledge and experience in Agile Delivery mechanisms Work with business stakeholders, SCRUM masters, Designers and testers in SCRUM team. Proficient in English language with ability to lead stakeholder conversations. Experience in generating insights through data and articulating stories addressing business problems. Total Experience Expected: 6-8 years Mandatory Technical Skills: Proficiency in SQL- Windows Function, Python for data analysis. Experience with data visualization tools like Tableau Total Experience Expected: 04-06 years

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0.0 - 2.0 years

2 - 3 Lacs

Chennai, Delhi / NCR

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* Camera installation & network settings * Site Visits to check camera working * Misc works involving travelling to camera installation locations & detecting issues * Site surveys & client presentations * Other office works, Traveling to sites

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0.0 - 3.0 years

1 - 2 Lacs

Ahmedabad, Surat, Vadodara

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Key Responsibilities: Data Management: Data entry and maintenance of company databases. Organizing and updating files, records, and documentation. Processing Tasks: Handling financial transactions, invoices, and payroll. Managing inventory or procurement records. Processing customer or employee information. Administrative Support: Preparing reports and presentations. Scheduling meetings and maintaining calendars. Coordinating with other departments (HR, Finance, etc.). Compliance & Documentation: Ensuring compliance with internal policies and external regulations. Verifying and managing legal or confidential documentation. Technical Support (in some companies): Managing software tools and systems used by the company. Assisting with minor troubleshooting or coordinating with IT. Skills Required: Proficiency in MS Office (Excel, Word, PowerPoint) Attention to detail Organizational and multitasking abilities Good written and verbal communication Basic accounting or finance knowledge (for finance-related roles)

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6.0 - 9.0 years

15 - 25 Lacs

Pune

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Job Summary We are seeking a Technical Lead with 6 to 9 years of experience to join our dynamic team. The ideal candidate will possess expertise in Service Desk and UAM with a strong background in computational biology cheminformatics or bioinformatics. This hybrid role offers the opportunity to work in a collaborative environment driving innovation and efficiency in day-to-day operations. Responsibilities Lead the service desk team to ensure efficient and effective resolution of user issues and requests. Oversee the implementation and management of user access management (UAM) protocols to maintain security and compliance. Provide technical guidance and support to team members fostering a culture of continuous learning and improvement. Collaborate with cross-functional teams to integrate computational biology cheminformatics and bioinformatics solutions into existing systems. Develop and maintain documentation for service desk processes and procedures to ensure consistency and clarity. Monitor and analyze service desk performance metrics to identify areas for improvement and implement corrective actions. Ensure timely and accurate communication with stakeholders regarding service desk activities and outcomes. Drive the adoption of best practices in service desk operations to enhance user satisfaction and operational efficiency. Support the development and implementation of training programs for service desk staff to enhance their technical skills and knowledge. Facilitate the resolution of complex technical issues by coordinating with relevant teams and leveraging domain expertise. Contribute to the strategic planning and execution of IT initiatives that align with organizational goals and objectives. Ensure compliance with industry standards and regulations in all service desk activities. Utilize domain expertise in computational biology cheminformatics or bioinformatics to drive innovation and enhance service offerings. Qualifications Possess a strong background in service desk operations and user access management. Demonstrate expertise in computational biology cheminformatics or bioinformatics. Exhibit excellent problem-solving and analytical skills. Show proficiency in managing and leading technical teams. Display strong communication and interpersonal skills. Have a proven track record of implementing process improvements. Be adept at working in a hybrid work model.

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8.0 - 12.0 years

27 - 42 Lacs

Pune

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Job Summary We are seeking a Senior Project Coordinator with 8 to 12 years of experience to join our team. The ideal candidate will have strong technical skills in Linux and C++ and preferably domain experience in Cards & Payments. This hybrid role requires excellent coordination and communication skills to ensure project success. Responsibilities Coordinate and oversee project activities to ensure timely completion and adherence to project goals. Collaborate with cross-functional teams to gather requirements and define project scope. Monitor project progress and provide regular updates to stakeholders. Identify and mitigate project risks to ensure smooth project execution. Utilize technical expertise in Linux and C++ to troubleshoot and resolve project-related issues. Ensure project documentation is complete and up-to-date. Facilitate effective communication among team members and stakeholders. Conduct project meetings and provide clear direction to team members. Track project milestones and deliverables to ensure alignment with project timelines. Provide support and guidance to team members to enhance project performance. Analyze project data to identify areas for improvement and implement corrective actions. Ensure compliance with company policies and industry standards throughout the project lifecycle. Utilize domain knowledge in Cards & Payments to enhance project outcomes. Qualifications Possess strong technical skills in Linux and C++. Demonstrate excellent project coordination and communication skills. Have domain experience in Cards & Payments (nice to have). Exhibit the ability to identify and mitigate project risks. Show proficiency in project documentation and reporting. Display strong analytical and problem-solving skills. Have a proven track record of successful project delivery. Demonstrate the ability to work effectively in a hybrid work model. Possess strong organizational and time management skills. Exhibit the ability to facilitate effective team communication. Show a commitment to continuous improvement and learning. Demonstrate the ability to work independently and as part of a team. Have a strong understanding of industry standards and best practices.

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0.0 - 1.0 years

2 Lacs

Hyderabad

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Job Description Job Title: Trainee Test Engineer Qualification: Intermediate And Above Location: Hyderabad Employment Type: Contractual CTC: 1.90 LPA + Night Shift Allowance Work Type: Work from Office Shift Type: Night / Rotational Shift Walk-in Details: 11th June to 13th June' 2025 Interview Timing: 10:30 AM - 03:00 PM Overview: We are seeking a highly motivated individual to join our team as a Trainee Test Engineer focused on game testing. This role offers an exciting opportunity to be part of the quality assurance process and work closely with our clients to ensure high quality and smooth functionality of games across various platforms Responsibilities: Conduct thorough testing of game features, functionality, and performance to identify defects and ensure overall quality. Execute test cases and test plans according to project requirements and deadlines. Document and track bugs using designated bug tracking tools, providing detailed descriptions and steps to reproduce. Assist in the creation and maintenance of test documentation, including test cases, test plans, and testing reports. Stay updated on industry trends and emerging technologies related to game testing methodologies and tools. Adhere to quality assurance processes and standards to ensure consistency and efficiency in testing procedures. Contribute to the overall improvement of the QA process by providing feedback and suggestions for enhancements. Perform additional tasks and responsibilities as assigned by the QA lead or management team. Desired Skills: Candidate should be having Strong passion for gaming with extensive experience across various platforms (Mobile, PC, consoles). In-depth knowledge of multiple game genres (e.g., RPG, FPS, strategy, sports). Proficiency with smartphones (Apple/Android) and associated technologies (AR, VR). Strong passion for gaming and a solid understanding of game mechanics and genres. Excellent analytical and problem-solving skills, with keen attention to detail. Familiarity with software testing principles and methodologies. Effective communication skills, both verbal and written, with the ability to collaborate effectively in a team environment. Flexibility and adaptability to learn new concepts, tools, and technologies quickly. Type Of Employment - The role starts with contractual (Based on the individuals performance, will convert to permanent role) Shifts - Must be flexible working in night shifts / weekend shifts. Willing to work overtime when requested (compensated as per policy). Interview Process: HR screening round . Assessment round (Online at office premises). Operations rounds (Face to face). NHT (New Hire Training for 5 days and need to clear the certification) HR discussion. Offer release and Onboarding. J. Vijay Kumar Senior Executive - HR vijay.john@side.inc

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3.0 - 8.0 years

5 - 8 Lacs

Hyderabad, Mumbai (All Areas)

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Managing existing customers by co-coordinating and making visits to existing customers and developing customer relationship. New Business development. Market IntelligenceResponsible for ensuring sales targets for the area are met.

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1.0 - 6.0 years

0 - 1 Lacs

Jalandhar

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- Teaching Computer Science Engineering students. - Good command in CSE related subjects. - Teaching experience is preferable (but not mandatory) - Must be able to communicate in English Required Candidate profile Must be BTech-CSE and MTech CSE Perks and benefits Pay as per the norms

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10.0 - 15.0 years

18 - 25 Lacs

Pune

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Oversee CRM platform to ensure all customer interactions, complaints, and resolutions Lead initiatives to continuously improve complaint management processes Lead, mentor, and supervise a team of complaint handling and CRM professionals Required Candidate profile Proficient with CRM tools such as Salesforce, Zoho, SAP, Freshdesk, etc Experience in solar energy, e-commerce platforms or IT/BPO firms such as Tech Mahindra is highly preferred

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3.0 - 4.0 years

5 - 8 Lacs

Pune

Hybrid

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Key Responsibilities : Responsible for industrial business in the verticals like Food, Beverage, Pharmaceuticals, Chemical, Plastics, FMCG.etc. Establish Contact with Project consultants, Packaging & Filling machine manufacturers, OEM suppliers. Responsible for overall regional business & growth. Job Profile : Searching for new clients in a designated region. Travelling to visit potential clients. Establishing new, and maintaining relationships with existing customers. Managing and interpreting customer requirements. Persuading clients that a product or service will best satisfy their needs. Negotiating tender and contract terms. Negotiating and closing sales by agreeing terms and conditions Offering after-sales support services Administering client accounts. Analyzing costs and sales Preparing reports for head office Meeting regular sales targets Recording and maintaining client contact data coordinating sales projects Supporting marketing by attending trade shows, conferences and other marketing events. Making technical presentations and demonstrating how a product will meet client needs. Providing pre-sales technical assistance and product education. Liaising with other members of the sales team and other technical experts Solving client problems Helping in the design of custom-made products. Providing training and producing support material for the sales team.

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