Technical Documentation Writer (API Focus)

You are a talented and detail-oriented Technical Documentation Writer with 2-3 years of experience seeking to join our team in Bangalore. Your primary responsibility will be to enhance and maintain documentation for the OneBill platform, focusing on API documentation and developer guides. Your technical background, experience with SaaS products, and proven ability to create clear, concise, and industry-standard documentation will be essential for this role. Your key responsibilities will include developing, improving, and maintaining technical documentation for OneBill, such as user guides, API references, integration guides, and release notes. You will collaborate with product managers, developers, and QA teams to accurately document new features. Creating and updating API documentation using industry standards like OpenAPI/Swagger and ensuring that documentation is accessible to both technical and non-technical audiences will be crucial. To excel in this role, you must possess a Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field. You should have a solid understanding of APIs and experience in writing API documentation, especially in SaaS, telecom, or billing domains. Proficiency in API documentation tools like Swagger, Postman, or similar is required. Excellent written and verbal communication skills in English, the ability to work independently and collaboratively in a fast-paced environment, attention to detail, and a passion for creating high-quality documentation are essential. Preferred skills for this role include experience with Markdown, HTML, and documentation generators, familiarity with developer portals and knowledge base platforms, experience working in Agile environments, and the ability to work with AI tools. If you are passionate about technical writing and meet the requirements, we encourage you to apply for this exciting opportunity in Bangalore, India.,