Technical Architect

Responsibilities:
Excellent Communication (written, oral, and verbal), Presentation skills, Interpersonal and management skills
Minimum of 10+ years of progressive experience in Salesforce delivery management, business analysis, and technology implementation in full life-cycle enterprise CRM engagements
Extensive solution definition experience including evident experience and knowledge of CRM System and Solution Architecture design (functional & technical), Design Thinking with emphasis on Customer Journey Mapping and Service Blueprints o Application and Integration patterns
Relevant certifications, ideally in Salesforce, CloudSense or Architect certified
Ability to engage with senior clients in a business-centric, business outcome-oriented dialogue
Ability to articulate the relevant platform value proposition
Customer-oriented and great at building client relationships
Desire to work in a dynamic work environment and be creative within a team
Proven ability to build, manage, and build a team-oriented environment
Proven ability to work creatively and analytically in a problem-solving environment
Desire to work in an information systems environment

Requirements / Specifications:
Responsible for ensuring solutions align with the Roadmap and Blueprints for each impacted domain
Work with clients to shape technical architecture and define and scope projects to address specific needs
Own implementation tasks from initial planning and requirements analysis, through design, development, testing and deployment.
Support the development team in executing technical design and customizing the platform, including AMPScript, SSJS, SQL, data extensions, advanced triggers, interactions, and automation
Develop technical documentation (HLD, LLD), gap analysis between current state and desired future state
Communicate concepts, architectures, solution approach options and evaluations through effective diagrams and written materials
Solutioning and effort estimation for requirements
Defining delivery approach, plan, and staffing
Define master data management, data migration & data integration strategies
Leading and ensuring the successful delivery of Salesforce.com and other CRM implementation engagements
Managing resource requirements and project team members
Leading business and functional requirements definition and prioritization/scoping of requirements
Complete fit gap analysis of functional requirements against Salesforce.com features and functionality
Maintaining and coordinating communication with the customer throughout each project
Disseminating best practices on solution positioning and delivery