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Tech Support Analyst

1 years

0 Lacs

Posted:2 weeks ago| Platform: GlassDoor logo

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Work Mode

Remote

Job Type

Full Time

Job Description

Location: Mohali | Shift: Night Job Description: Provide real-time remote support for US customers facing issues with device setup, slow system performance, software errors, and internet connectivity. Responsibilities: Remotely resolve OS, email, and device driver issues. Use tools like TeamViewer to take control of customer devices. Recommend paid support plans when appropriate. Requirements: 1+ year experience in remote tech support. Excellent spoken English and familiarity with common PC issues. Job Types: Full-time, Permanent Pay: ₹14,000.41 - ₹44,939.48 per month Shift: Night shift Work Location: In person

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