Team Lead - Operations (Hospital AR / RCM)

EqualizeRCM Services

6 - 8 years

0 Lacs

Mysuru

Posted:9 hours ago| Platform:

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Skills Required

Revenue Cycle Management US Healthcare Hospital Billing AR Calling Denial Management Team Handling MS Excel Process Improvement SLA Monitoring Client Escalation Night Shift AR Analysis RCM

Work Mode

Work from Office

Job Type

Full Time

Job Description

Prioritize claims for AR work based on aging, dollar value, and other criteria.
Monitor Team's production and SLA delivery.
Assign AR accounts and prioritize claims to AR Associates for completion on a daily or weekly as appropriate.
Run AR reports daily / weekly for each client account.
Manage and handle effectively escalations raised by the clients.
Provide mentorship, training and coaching to the team.
Adhere to organizational policies and procedures.
Keep the Standard Operating Procedures updated and establish due control mechanisms.
Attending management meetings to present results and formulate continual process improvement and effectiveness.
Work with quality and business transformation teams to identify, recommend and implement process improvement projects.

Essential

Excellent written & verbal communication skills.
Excellent analytical and comprehensive skills
Healthcare compliance and terminology knowledge.
Well-versed with MS Office Excel.
Willingness to work in continuous night shift.
5-8 years experience working as AR Caller
Proven track record in problem solving and improving process efficiency through strong analytical and problem-solving skills.
Strong knowledge of US revenue cycle management for Physician Practices and Hospitals
Strong leadership skills with an ability to motivate direct reports.
Develop the team's talent, drive employee retention and engagement.

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