Team Lead/ Quality - Medical Coding

Omega Healthcare

3 - 6 years

8 - 10 Lacs

Chennai

Posted:1 day ago| Platform:

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Skills Required

Surgery Coder RCM Medical Coding Client and Stakeholder Management

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

Participate in client calls and understand the quality requirements both from a process perspective and for targets
Identify a method to achieve the quality targets and implement the same in consultation with operations manager / Team Manager
Identify errors with high Inspection efficiency
Provide face-to-face feedback and also send emails with the type of errors, etc., daily as per protocol
Ensure the correction of the error by the respective Operations associate
Coach employees to minimize errors and improve performance
Provide inputs to the training team on common mistakes made to enhance the training curriculum
Test files/batches for new clients/processes to be processed as part of familiarization
Generation of QA reports daily
Attainment of Internal & External SLA as per Process Defined.
Meet and exceed inspection efficiency score, calibration score, knowledge and skills score, inspection productivity rate, and any other appropriate metrics
Record identified errors. This is an organizational record & can be used by the organization as it deems fit

Preferred candidate profile

Must be a graduate (Bachelor's or Master's)
Minimum of 6 Years of Professional and Relevant Experience in US healthcare (RCM) in any of the following service lines:

Coding - Surgery, Same day surgery, SDS

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