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0.0 - 1.0 years
0 - 1 Lacs
Bhavnagar
Work from Office
Responsibilities: Prepare financial reports using Tally ERP software Ensure compliance with GST regulations Manage client accounts from start to finish Collaborate with team on project deliverables
Posted 2 weeks ago
1.0 - 3.0 years
1 - 3 Lacs
Kota
Work from Office
About the role: • Title: Finance Executive • Shift timings: 12: 30 PM 09: 30 PM (Apr to Oct) or 01:30 PM to 10:30 PM IST (Nov to March) • Years of experience required - upto 1 Year Responsibilities • Financial activities Assisting in Accounts Receivables Assisting in Accounts Payables Follow up with Debtors Assisting in VAT and GST preparations Preparing Cash flows Assisting in Month End Closures Assisting in UK tax reporting Skills Required • Good communication skill required- both written and spoken • Knowledge and a good understanding of MS Excel • Knowledge and hands on ERP • B.COM/MBA Employment Type : Full Time Work Location: Kota/ Noida
Posted 2 weeks ago
6.0 - 8.0 years
8 - 10 Lacs
Bengaluru
Work from Office
Job Title: Oracle NetSuite Functional Consultant Experience: 6+ yrs Location: Bangalore/Pune. Job Type: Full Time Job description: NetSuite Functional Consultant with Minimum of 6+ years of experience. Hands on implementation & support experience On Finance, Sales Ordre and procurement modules. Education Bachelors degree in computer science, information systems or a related field Why Join Us? Competitive salary and benefits Opportunity to work with cutting-edge technologies Collaborative and innovative work environment Career growth and development opportunities Thrive with us: Health & Family: Comprehensive benefits for you and your loved ones, ensuring well-being. Growth Mindset: Continuous learning opportunities to stay ahead in your field. Dynamic & Inclusive: Vibrant culture fostering collaboration, creativity, and belonging. Career Ladder: Internal promotions and clear path for advancement. Recognition & Rewards: Celebrate your achievements and contributions. Work-Life Harmony: Flexible arrangements to balance your commitments.
Posted 2 weeks ago
1.0 - 5.0 years
2 - 2 Lacs
Chennai
Work from Office
Our Accountants are are responsible for auditing financial documents and procedures, reconciling bank statements and calculating tax payments and returns. Positive attitude and ability to quickly learn are a must. Training and skill development will be provided by the organization. Job Responsibilities: Complying with all company, local, state, and federal accounting and financial regulations. GST Filing (GSTR 1 & GSTR 3B) TDS Filing Income Tax Filings (ITR 1 to ITR 7) Compiling, analyzing, and reporting financial data. Creating periodic reports, such as balance sheets, profit & loss statements, etc. Maintaining accurate financial records. Performing audits and resolving discrepancies. Computing taxes. Keeping informed about current legislation relating to finance and accounting Tally Minimum 6 months experience in Audit Firm
Posted 2 weeks ago
0.0 - 2.0 years
2 - 4 Lacs
Navsari
Work from Office
A. S VISION INFOTECH is looking for Zoho Developer to join our dynamic team and embark on a rewarding career journeyA Developer is responsible for designing, developing, and maintaining software applications and systems. They collaborate with a team of software developers, designers, and stakeholders to create software solutions that meet the needs of the business.Key responsibilities:Design, code, test, and debug software applications and systemsCollaborate with cross-functional teams to identify and resolve software issuesWrite clean, efficient, and well-documented codeStay current with emerging technologies and industry trendsParticipate in code reviews to ensure code quality and adherence to coding standardsParticipate in the full software development life cycle, from requirement gathering to deploymentProvide technical support and troubleshooting for production issues.Requirements:Strong programming skills in one or more programming languages, such as Python, Java, C++, or JavaScriptExperience with software development tools, such as version control systems (e.g. Git), integrated development environments (IDEs), and debugging toolsFamiliarity with software design patterns and best practicesGood communication and collaboration skills.
Posted 2 weeks ago
12.0 - 14.0 years
25 - 30 Lacs
Chennai
Work from Office
Manage obligations to suppliers, customers and third-party vendors Process bank deposits Reconcile financial statements Prepare, send and store invoices, E Invoicing Contact clients and send reminders to ensure timely payments Submit tax forms Identify and address discrepancies Report on the status of accounts payable and receivable Update internal accounting databases and spreadsheets E Way bill Generation Processing supplier payment, Customer payment followup on regular basis Requirements and skills: Proven work experience as an Accounts Administrator or similar role Good knowledge of bookkeeping procedures and debt collection regulations Hands-on experience with accounting software-Tally Prime Advanced knowledge of Excel (using financial formulas and creating spreadsheets) Solid data entry skills with an ability to identify numerical errors Good organizational and time-management abilities B.Com degree in Finance, Accounting or relevant field
Posted 2 weeks ago
3.0 - 8.0 years
2 - 4 Lacs
Noida
Work from Office
Accountants and auditors prepare and examine financial records, identify potential areas of opportunity and risk, and provide solutions for businesses and individuals. Kindly call on 9599191170
Posted 2 weeks ago
5.0 - 10.0 years
7 - 12 Lacs
Mumbai
Work from Office
Please refer the below document for work responsibilities ABOUT SNEHA SNEHA (Society for Nutrition, Education and Health Action) is a Mumbai-based non-profit organization dedicated to improving the health, nutrition, and safety of women and children living in vulnerable urban informal settlements. Our mission is to empower urban women and children through integrated health and nutrition programs, education, and advocacy. We work through a dual approach engaging both care seekers and care providers. At the community level, we empower women and families to become agents of change, while simultaneously collaborating with public health and safety systems to drive sustainable improvements in urban health outcomes. SNEHA s key programs include: Maternal and Child Health Empowerment, Health and Sexuality of Adolescent Prevention of Violence against Women and Children Public System Partnership SNEHA Shakti Palliative Care Livelihood Generation Between 2016 and 2025, SNEHA directly reached over 620,555 women, children, and healthcare workers, and indirectly impacted a population of over 3.63 million across seven municipal corporations and three municipal councils in the Mumbai Metropolitan Region (MMR). Today, SNEHA is a 500+ member organization with deep grassroots presence and a strong track record of reducing maternal and neonatal mortality, child malnutrition, adolescent anaemia, and gender-based violence key determinants of health equity for families and communities. ABOUT THE PROGRAM: CENTRAL OPERATIONS- FINANCE Finance Department: Responsible for Accounting, Banking, Budgeting & Budget Monitoring, Payroll processing, Statutory compliances, Audit, Taxation. WHAT S IN IT FOR ME (WIIFM) - AT SNEHA At SNEHA, our fundamental belief is that prioritizing people is key, demonstrating our strong dedication to nurturing a supportive and growth-driven atmosphere. We uphold an open-door policy that champions transparency and open dialogue. We actively invite employees to voice their ideas, feedback, and concerns, fostering a culture where innovation and teamwork can flourish. If you value excellence and are passionate about nurturing individuals, SNEHA is the perfect place for you!! For detailed Information visit our website: www.snehamumbai.org and follow us on: http://www.snehamumbai.org/ https: / / www.linkedin.com / company / 544355 / PROFILE SNAPSHOT CORES RESPONSIBILITIES Budget Oversight: Monitor budgets in line with approved allocations and budget notes; track monthly utilization vs. budget, and engage with project teams for variance discussions. Authorization & Verification: Approve all payment vouchers up to 10,000 in Tally and payment tracker; ensure accurate mapping of funder-related cost codes. Financial Reconciliation: Perform quarterly reconciliation of earmarked funds; ensure monthly reconciliation of staff/vendor advances, prepaid/outstanding expenses, and other allocations (e.g., PF, insurance, AMC, SNEHA Day). Compliance & Accuracy: Cross-verify Tally entries against physical vouchers monthly; review and approve all TDS-related entries for accuracy. Designation: Finance Coordinator Role: The Finance Coordinator will support the Finance Consultant for preparation of programme budget for the assigned project budgets. Will be responsible for monitoring of budgets against actual expenses on monthly basis, against cost center as per approved budgets for the assigned projects. Guides Finance Officer for day to day finance work. Educational Requirement: Masters Degree or higher (with minimum 5 years of work experience) or Bachelors Degree (with minimum 10 years of work experience) in Commerce/ Financial Management. Experience: Minimum 3 years of similar work experience in accounts/ finance department. Prior experience of working in non-profit sector is desirable. for new staff to ensure alignment with SNEHA s financial protocols. Audit & Documentation: Coordinate and compile financial records for funder audits, ensuring accurate reflection of project balances in Tally at closing and opening stages. Salary & Reimbursement Management: Update and approve monthly staff reimbursements (conveyance, telephone) and consultant allocations, within designated approval limits. Interdepartmental Coordination: Liaise with program and domain teams for effective financial implementation and timely process adherence. Regulatory Support: Assist Finance Supervisor in establishing and maintaining compliance processes per funder requirements, including preparation of reports and documentation. In depth understanding of accounting principles and relevant thematic knowledge. Effective planning and implementation skills for timely completion of assigned Problem solving ability and ability to multi-task and work simultaneously on different tasks. Working knowledge of Tally ERP 9, MS Office Word, Excel, PPT is a must BEHAVIOUR COMPETENCIES Ensuring consistency and continuity, sharing, being transparent, seeking and giving inputs, taking initiative and responsibility of being well informed ab out the organization. Come and be a catalyst for innovation and positive change apply today to shape the future with us!
Posted 2 weeks ago
5.0 - 10.0 years
7 - 12 Lacs
Mumbai
Work from Office
Please refer the below document for work responsibilities ABOUT SNEHA SNEHA (Society for Nutrition, Education and Health Action) is a Mumbai-based non-profit organization dedicated to improving the health, nutrition, and safety of women and children living in vulnerable urban informal settlements. Our mission is to empower urban women and children through integrated health and nutrition programs, education, and advocacy. We work through a dual approach engaging both care seekers and care providers. At the community level, we empower women and families to become agents of change, while simultaneously collaborating with public health and safety systems to drive sustainable improvements in urban health outcomes. SNEHA s key programs include: Maternal and Child Health Empowerment, Health and Sexuality of Adolescent Prevention of Violence against Women and Children Public System Partnership SNEHA Shakti Palliative Care Livelihood Generation Between 2016 and 2025, SNEHA directly reached over 620,555 women, children, and healthcare workers, and indirectly impacted a population of over 3.63 million across seven municipal corporations and three municipal councils in the Mumbai Metropolitan Region (MMR). Today, SNEHA is a 500+ member organization with deep grassroots presence and a strong track record of reducing maternal and neonatal mortality, child malnutrition, adolescent anaemia, and gender-based violence key determinants of health equity for families and communities. ABOUT THE PROGRAM: CENTRAL OPERATIONS- FINANCE Finance Department: Responsible for Accounting, Banking, Budgeting & Budget Monitoring, Payroll processing, Statutory compliances, Audit, Taxation. WHAT S IN IT FOR ME (WIIFM) - AT SNEHA At SNEHA, our fundamental belief is that prioritizing people is key, demonstrating our strong dedication to nurturing a supportive and growth-driven atmosphere. We uphold an open-door policy that champions transparency and open dialogue. We actively invite employees to voice their ideas, feedback, and concerns, fostering a culture where innovation and teamwork can flourish. If you value excellence and are passionate about nurturing individuals, SNEHA is the perfect place for you!! https: / / www.facebook.com / SnehaMumbai https: / / www.linkedin.com / company / 544355 / PROFILE SNAPSHOT CORES RESPONSIBILITIES Program Budgeting & Planning: Prepare and revise program budgets aligned with proposals and Gantt charts; ensure accuracy and programmatic coherence. Monthly Financial Review: Facilitate monthly review meetings with program teams to analyse budget variances, forecast upcoming expenses, and communicate critical deviations to the central finance team. Documentation & Compliance: Ensure meticulous maintenance and accounting of all project-related vouchers in Tally, in collaboration with the finance coordinator/officer, as per organizational and donor audit requirements. Bank & Ledger Reconciliation: Oversee monthly reconciliation of dedicated bank accounts and ensure timely review of payables, receivables, and cost center ledgers for all handled projects. Designation: Finance Consultant Role: The Finance Consultant/ Manager Finance will be responsible for preparation and monitoring of programme budget as per organization / funder approvals. Responsible for finalization of fund utilization statement for funders and managing funder audits. Build capacity of programme team to effectively manage programme budgets. Educational Requirement: Masters Degree or higher (with minimum 5 years of work experience) in Commerce/ Financial Management. for underutilization; lead donor audits and financial due diligence exercises. Funder Coordination: Provide financial data in donor-prescribed formats, support budget sections of MoUs, and ensure adherence to all donor-specific financial compliances. Funding & Reallocations: Draft and submit fund requests and budget reallocation proposals; attend donor meetings and ensure accurate financial representation. Cost Allocation & Oversight: Manage allocation of project management and operational costs across relevant projects; track shared costs between programs. Payment Authorization: Review and approve payment vouchers in line with the organizational approval matrix. Bank Transfers: Prepare and authorize monthly fund transfer statements from project bank accounts to central accounts. Tally Code Approvals: Approve and oversee donor-related cost codes in Tally for accurate financial mapping. Team Training & Induction: Conduct timely budget inductions with finance and program teams; build capacity of Associate Program Directors, Program Directors, and Finance Coordinators on budget creation and interpretation. Payroll Review: Approve monthly Tally entries for salary and consultant remuneration. Interdepartmental Coordination: Collaborate with domain and program teams for seamless implementation of financial processes. Additional Assignments: Undertake finance-related responsibilities during audits, income tax scrutiny, or as directed by Finance leadership. In depth understanding of accounting principles and relevant thematic knowledge. Effective planning and implementation skills for timely completion of assigned Problem solving ability and ability to multi - task and work simultaneously on different tasks. Working knowledge of Tally ERP 9, MS Office Word, Excel, PPT is a must. BEHAVIOUR COMPETENCIES Achieving tasks through collaboration and team work. Ensuring consistency and continuity, sharing, being transparent, seeking and giving inputs, taking initiative and responsibility of being well informed ab out the organization. Come and be a catalyst for innovation and positive change apply today to shape the future with us!
Posted 2 weeks ago
1.0 - 3.0 years
3 - 5 Lacs
Dhule
Work from Office
Note: Candidates must be open to work from Office Mode of Interview: Face to Face(No Online Interview) Job Responsibilities: Maintain all records like Vouchers, Receipts, Bills, and Payments. Bank Reconciliation, Payment Collection. Monthly GST Working. Reconciliation of Sundry Debtors & Creditors Payment follows up by Telephonic & mailing Daily Stock maintains. Handling petty Cash Records. Maintain Sales Purchase Registers & Keep in Software properly Banking works like a Cheques issue for clearing Cash Deposit, NEFT, and RTGS Handling Day-to-Day Accounting Prepare Salary Statement, PF Account, Worker Salary, daily wages for Worker Finalization of Accounts, Statement of Accounts, Debtors Controls Accounts, Balance sheet Statement, Consumption Charts, Trial Balance, Fixed Assets. Job Requirement: Kannada And English Mandatory Hindi would be Added Advantage Candidate must be open to work from Monday to Saturday Good Hands on experience in Tally Erp, and Microsoft NAV ERP Mandatory.
Posted 2 weeks ago
10.0 - 14.0 years
6 - 10 Lacs
Hyderabad, Delhi / NCR, Mumbai (All Areas)
Work from Office
Role & responsibilities 1. Overall accounting, audits, and financial transaction monitoring 2. Account finalization, including: - Cash flow management - Balance sheet preparation - Financial statement management 3. Timely return filing and compliance 4. Accounts receivable and payable management 5. CMA data preparation for banking and credit purposes 6. Management Information System (MIS) related to finance 7. GST-related activities: - Annual return filing - GST audit - Return filing 8. Handling: - Income Tax matters - Company Law compliance - Scrutiny assessments and responding to show-cause notices - Tax audit and income tax-related activities 9. Annual return filing and company statutory compliances 10. TDS return filing and query resolution Required Skills: 1. Strong knowledge of accounting principles and practices 2. Proficiency in Excel 3. Good communication skills Educational Qualification Bachelor's degree/MBA in finance & Accounting or equivalent practical experience.
Posted 2 weeks ago
0.0 - 1.0 years
1 - 1 Lacs
Pune
Work from Office
Responsibilities: * Maintain accurate financial records using Tally ERP & Excel. * Process purchase entries with GST compliance. * Collaborate closely with finance team on budget planning and analysis.
Posted 2 weeks ago
1.0 - 4.0 years
1 - 3 Lacs
Gurugram
Work from Office
Maintaining accurate financial records Posting journal entries Preparing balance sheets, income statements & monthly reports. Assisting with payroll processing Bank reconciliation Keeping & maintaining financial records for audit purpose. Required Candidate profile Assisting with month & year end closing. Only Female required Excellent with Tally, MS Excel Knowledge of TDS filling Knowledge of GST Knowledge of making journal entries in Tally is must
Posted 2 weeks ago
3.0 - 5.0 years
3 - 4 Lacs
Pune
Work from Office
* Apply only if you have Good working Experience in Tally ERP & you are Immediate Joiner! We are looking for Purchase Officer for our Trading firm engaged in IT Hardware & Networking products. A person should have knowledge and experience in buying products for a Trading firm. Purchasing Officer responsibilities include processing customer POs, procurement of material, evaluating vendors, negotiating with Suppliers, and preparing reports (e.g. on orders and costs.) For this role, you should have good knowledge of market research, along with solid analytical skills to make sure you're identifying the most profitable offers. Ultimately, you'll create and maintain good relationships with key suppliers to ensure merchandise material is of high quality and delivered on time. Responsibilities Processing Purchase orders of the customers Research potential vendors Compare and evaluate offers from suppliers Negotiation with vendors for better prices and delivery Negotiate contract terms of agreement and pricing Track orders and ensure timely delivery Review the quality of purchased products Enter order details (e.g. vendors, quantities, prices) into internal databases Maintain updated records of purchased products, delivery information, and invoices Prepare reports on purchases, including cost analyses Monitor stock levels and place orders as needed Coordinate with warehouse staff to ensure proper storage Attend trade shows and exhibitions to stay up-to-date with industry trends Requirements and skills 3-6 Years of work experience as a Purchasing Officer, Purchasing Agent, or similar role Working Knowledge of Tally Good knowledge of vendor sourcing practices (researching, evaluating, and liaising with vendors) Understanding of supply chain procedures Solid analytical skills, with the ability to create financial reports and conduct cost analyses Negotiation skills BSc in Logistics, Business Administration, or relevant field Perks and benefits Salary at par with Market Standards PF Standard Office Timing (09:30 am - 06:30 pm)
Posted 2 weeks ago
1.0 - 5.0 years
1 - 2 Lacs
Unnao, Kanpur Dehat, Kanpur Nagar
Work from Office
we need candidates for automobile manufauring company in dada nagar Kanpur Kanpur nagar B.Com M.com will be must required good knowadge computer application tally gst excel returns billing good knolwadge Accountant and finance
Posted 2 weeks ago
5.0 - 10.0 years
3 - 8 Lacs
Noida
Work from Office
Duties and Responsibilities: Day-to-Day Accounting Operations: Manage and execute daily accounting entries, ensuring accuracy and adherence to accounting standards. Process invoices, expense reports, and other financial transactions efficiently. Maintain general ledger accounts and ensure their integrity Management Closing Support: Assist in the preparation of monthly, quarterly, and annual financial statements for management reporting. Ensure all necessary accruals, provisions, and adjustments are made accurately during closing cycles Fixed Asset Register (FAR) Management: Maintain and update the Fixed Asset Register, including additions, disposals, and depreciation calculations. Ensure compliance with company policies and accounting standards related to fixed assets Bank Reconciliation: Perform timely and accurate reconciliation of bank statements with ledger balances. Identify and resolve any discrepancies in bank accounts. Tax Compliances: Ensure timely and accurate compliance with various Indian tax regulations, including but not limited to: GST (Goods and Services Tax) TDS (Tax Deducted at Source) Income Tax (direct and indirect tax implications) VAT (Value Added Tax) - if applicable to specific legacy transactions or state-specific contexts, otherwise GST supersedes in India. Prepare and file tax returns accurately and within stipulated deadlines. Assist in responding to tax-related queries and notices. Audit Support: Prepare schedules and provide necessary documentation and explanations for internal and external audits. Liaise with auditors to address queries and ensure a smooth audit process Financial Analysis & Reporting: Assist in preparing various financial reports and analyses as required by management. Identify opportunities for process improvement within accounting and tax functions. Ad-hoc Tasks: Undertake any other finance and accounting related tasks as assigned by the management Qualifications: Education: Bachelor's degree in Commerce (B.Com) or Finance is mandatory. A Master's degree (M.Com, MBA Finance) or professional certification (CA Inter / CMA Inter) is highly preferred. Experience: Minimum 5+ years of demonstrable experience in finance and accounting roles, with a strong focus on day-to-day accounting, closing activities, FAR, bank reconciliation, and tax compliances. Technical Skills: Strong practical experience with any ERP for accounting operations. Proficiency in Microsoft Excel (advanced functions, pivot tables, data analysis). Soft Skills: Exceptional attention to detail and accuracy in all financial operations. Strong analytical and problem-solving abilities. Excellent written and verbal communication skills. Ability to manage multiple tasks, prioritize effectively, and meet deadlines. High level of integrity and professional ethics.
Posted 2 weeks ago
2.0 - 5.0 years
2 - 3 Lacs
Hyderabad
Work from Office
PRAVARSHA FOODS PVT LTD. Job Title: Jr Accountant Job : We are seeking a detail-oriented and experienced Accountant to manage financial records, GST,TDS,TALLY Experience : Mid-level Location (BEGUMPET) Industry (FMCG, RETAIL) Package : 20K 25K Provident fund Travel allowance
Posted 2 weeks ago
2.0 - 7.0 years
1 - 3 Lacs
Vadodara
Work from Office
Role & responsibilities Looking for a self motivated accounts executive Preferred candidate profile
Posted 2 weeks ago
0.0 - 5.0 years
2 - 7 Lacs
Mumbai
Work from Office
The Team Assistant has primary responsibility for all support, finance, accounting, reporting, compliance and administrative functions relating to the Mumbai Representative Office. This position will also be responsible for liaising with and escalating any issues to the Director, Marketing & Regional Business Management, Asia-Pacific. Overview of activities Maintenance and upkeep of the Mumbai Representative Office Supporting all finance related matters of the Mumbai Representative Office under guideline outlined by the department and TD Bank Supporting all compliance matters of the Mumbai Representative Office under guideline outlined by the department and TD Bank Oversee the technology and administrative issues relating to the Mumbai Representative Office Financial Provide general finance / accounting or related operational support as assigned. Support to submit all Tax related documents and other regulatory filings in time. Liaise with auditors and Finance team to finalize the annual accounts within the prescribed timelines. Ensure accounts payable, vendor invoices are paid / managed on a timely basis. Keep appropriate accounting records for all such transactions. Compliance Ensure relevant regulatory reporting is managed accurately and within timelines. Ensure any compliance related matters with RBI or other regulatory bodies are managed or escalated where required. Administration Primary responsibility of maintenance and upkeep of all facilities in the Mumbai Representative Office. Process reimbursement claims, expense reports, reconciliation and appropriate follow-up. Other administrative routine or sundry duties as required (maintain files, correspondence, employee leave records, phone coverage for department, technology / IT set up / issues resolution) Compiling memos, letters, presentations and reports as an when required Formatting output as directed and verifying accuracy of output to source documents. Liaising with both internal and external clients in order to track all relevant information. Tracking and ensuring renewals of all subscriptions, travel insurance, health insurance, etc. Following policies and procedures outlined by the department and TD Bank
Posted 2 weeks ago
0.0 - 1.0 years
2 - 3 Lacs
Vadodara, Savali
Work from Office
We are hiring a Data Entry Operator with ERP experience to handle system entries, records management, and back-end operational support. The ideal candidate should have hands-on experience in using ERP software and a good eye for accuracy and data integrity. Key Responsibilities: Enter and update data in the ERP system accurately and efficiently Manage records of sales, inventory, purchases, and logistics Verify and cross-check data for inconsistencies or errors Coordinate with internal teams (purchase, sales, accounts) for data inputs Generate and download reports as required by the management Maintain confidentiality and ensure proper backup of data Ensure timely completion of data tasks and support process improvements Exp.- 6 month to 1 year
Posted 2 weeks ago
1.0 - 4.0 years
2 - 6 Lacs
Gurugram
Work from Office
Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completed
Posted 2 weeks ago
0.0 - 2.0 years
1 - 3 Lacs
Hospet
Work from Office
- Sample Preparation - Reporting, Invoice, certification preparations - MIS - Candidate should have hands on experience in Ms Office and typing
Posted 2 weeks ago
8.0 - 10.0 years
11 - 16 Lacs
Pune
Work from Office
Role: Solution Lead Do: - Understanding of business processes to determine problem statements in the F&A & HRO Vertical. Closely work with functional and domain experts and translate how technology can solve a business problem - Should be able to think through existing technology solutions and also have enough industry/market know how to bring in technologies from partners and develop alliances - Develop solution artefacts, value propositions with a representation of end to end business processes and mapping them back to technology solutions - Develop relationships with multiple stake holders (Below list is not exhaustive) - Functional team to understand the business needs - Technology teams to convert them into technology solutions - Sales and Pre Sales team acting as the engine enabling sales - He/she works as an individual contributor with excellent communication skills (both written and verbal) and is able to respond to RFI/RFP (RFx) and defend /present solutions with Client while working closely with the onsite Sales teams Mandatory Skills: SAP Financial Accounting & Controlling. Experience8-10 Years.
Posted 2 weeks ago
5.0 - 10.0 years
3 - 5 Lacs
Nagpur
Work from Office
Role & responsibilities- Oversee day-to-day accounting operations in compliance with statutory requirements and internal policies. Prepare and review monthly, quarterly, and annual financial statements. Manage accounts payable/receivable, general ledger, and reconciliations. Ensure timely GST, TDS, PF, and other statutory filings. Handle budgeting, forecasting, and variance analysis. Liaise with auditors, consultants, and client. Support project-wise accounting and donor/grant financial reporting. Implement and maintain accounting controls and process improvements. Preferred candidate profile- Qualification:- B.Com/M.Com with minimum 5-10 yrs of accounting experience. Strong knowledge of Tally/MS Excel/MS Word and accounting standards. Attention to detail, integrity, and ability to work independently
Posted 2 weeks ago
3.0 - 5.0 years
3 - 5 Lacs
Bengaluru
Work from Office
Skill required: Order to Cash - Cash Application Processing Designation: Order to Cash Operations Analyst Qualifications: BCom Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization.Receive and deposit customer payments, apply cash remittances and credits/ adjustments, maintain bad debt reserves and allowances, prepare Accounts Receivable reporting, and post and reconcile Accounts Receivable activity to the general ledger. What are we looking for NANA Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification BCom
Posted 2 weeks ago
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