372 Support Services Jobs - Page 12

1) Job Purpose To build and maintain strong progressive partnership with the Bank in the assigned Cluster, by supporting and contributing to bank partner s strategy, adhering to the bank s norms and agreed guidelines, achieving operational excellence thereby delivering best in class pre and post sales and support services, ensuring speed in delivery and achieving ABSLI s business targets and promoting business growth. 2) Dimensions What are the areas (in quantitative terms) the job has an impact on? Dimension Remarks 1. Manpower Spread across the dedicated Cluster 2. Branch Spread Retail 3) Job Context & Major Challenges (What are the specific aspects of the job that provide a challenge to the jobholder in the context of the Unit/Zone? Job Context: Bancassurance is the insurance distribution model wherein the bank allows an insurance company to sell its products to the bank s client base. ABSLI tied up with AXIS Bank in March 2024 to sell its insurance products through the Branch Banking. Open Architecture model empowers the customers now to select their Life insurance plans from more than one insurer as per their choice at competitive prices. It also lowers chances of Mis selling, with the intervention of multiple regulators like Reserve Bank of India (RBI) and Insurance Regulatory and Development Authority of India (IRDAI). 4) Principal Accountabilities Accountability Supporting Actions Business Targets To achieve Business Targets on focused Business parameters like premium, SP/branch activisation, product mix and Persistency thereby contributing to the overall Business Growth and profitability. Build effective relationship with the bank partner and become their first preferred insurer Plan and achieve business targets through the team of FLS and SPs in the bank Ensure to increase SP Activisation and selling of greater NOPs through the Team of FLS for greater distribution of ABSLI products Ensure selling of right Product Mix as defined by the organisation to achieve overall business growth and profits. Identify and implement new business opportunities within the allocated area to enhance penetration Implement activities / programs designed at the organisational level to build great visibility, promote branding, and strengthen our relationship with the bank. Train and appraise the bank staff on ABSLI products thereby creating a mind space and easy recall for them. Ensure right method of business acquisition and absolutely 0 % mis selling Pre and Post-Sales Support and Service: To provide efficient and best in class, competitive products and services to both the Bank partner and customers Enable the Team of FLS to independently sell ABSLI products by mapping customer needs correctly Support the team of FLS on closing critical Sales call by demonstrating and mentoring them. Support and guide the FLS Team to ensure smooth functioning of the internal cross functional Teams and help them to overcome any roadblocks in policy logging and issuance Train the team of FLS to carry out end to end process of policy logging and issuance first time right to ensure speedy delivery and 0% leakage Establish efficient methods to respond to customer queries and maintain persistency levels. Enable Team to cross sell and Upsell ABSLI products as per the customer requirements Partner relationship Management: To build and strengthen the relationship with the partner bank and become their preferred partner To be equipped with Bank s product ranges and their key features along with the ABSLI products Develop a Team who can support the bank in meeting their business targets Pay regular visits to bank branches and meet bank partners. Design differential strategies to gain mindshare and product mix basis the potential of the branch Help the Bank branches to increase their overall LI pie Liaison with our Regional and Zonal Training Team and ensure periodic product training and branding within the branch for bank staff as well as FLS Team Design and launch various contests and appreciation platforms for the bank staff to achieve higher engagement People Development: To build a highly motivated and productive team. Attract, Recruit and Retain Talent in the market, ensure proper handholding and support is provided to the Team. Review and Monitor Team s performance daily, mentor the FLS in the Middle and Low Performance Bucket, encourage and motivate to do well. Co-create and implement recognition platforms in order to build a capable and motivated team within the Cluster Ensure to provide constructive and efficient feedback to the Team and boost their morale for sales To ensure performance spread in the Team, thereby creating opportunities for qualifying various R and R contests and initiatives as well as enabling team members to earn incentives and stay motivated. Focus on Business Quality and Profitability Achieve Business profitability by focusing on renewals, quality of business and managing costs Ensure achievement of profitability and persistency targets for the relationship in the designated zones Manage expenses within allowable expense gap Plan and manage the renewals and ensure adequate focus is maintained by the sales Team on persistency Ensure Business Leakage is within allowable limits. Focus and Monitor Product Mix within the Circle, to achieve Channel Targets 5) Job Purpose of Direct Reports To represent ABSLI at the designated branches and is responsible for sales performance, acquisition of new business and relationship management in the assigned area / branches. 6) Relationships (If Applicable) Internal Frequency Nature FLS (Team) Training Team Operations HR Daily As and when required Daily Regularly Reporting, Coaching, Counselling, Review their Sales Calls, etc. Discuss training and counselling needs for the Cluster and co-create interventions Collaborate for policy log in and issuance Hire, Retain, Counsel Team Members on various issues External Frequency Nature SPs Branch manager Cluster Head Regularly Regularly Regularly Connect & Encourage Relationship Building, Discuss new products and their features Collaborate to meet Business Targets, solve any issues, respond to any escalations by the bank 7) Organizational Relationships SIGN-OFF Signature Name Date Qualifications: Graduate Minimum Experience Level: 2-5 Years Report to: Deputy Chief Manager

Key Responsibilities: Develop and refine proposals, concept notes, and reports in collaboration with project teams to attract new donors and retain existing ones. Generate and convert donor partner leads, providing proactive service post-conversion to ensure donor satisfaction. Ensure fundraising targets are met or exceeded in alignment with organizational goals. Support the drafting and achievement of the overall resource mobilization strategy and annual goals. Contribute to maintaining and updating the donor database, ensuring accuracy and completeness. Manage a portfolio of 15 Cr, focusing on large-scale donor relationships. Maintain proactive and periodic communication with donors, ensuring satisfaction beyond regular service requirements. Provide personalized engagement and solutions tailored to donor needs, fostering long-term partnerships. Write and curate high-quality proposals, concept notes, and reports for donor activities, events, and campaigns. End-to-end manage and lead/support all Resource Mobilization (RM)-related activities, events, and campaigns. Document and maintain the organization s event calendar and associated files and databases. Participate in organizing events, donor engagements, and department-specific campaigns to further the organizations mission. Collaborate with Managers handling smaller donor portfolios ( 1-2 Cr) to ensure alignment in donor management strategies. Participate in and support organizational and department development activities, including staff orientation, training, and cross-functional collaboration. Provide guidance and mentorship to team members to enhance skills in proposal writing, donor management, and fundraising strategies. Ensure all proposals and donor engagements comply with organizational and legal standards. Manage budgets effectively, ensuring transparency and alignment with donor expectations. Fund-Raising Sources to Focus On: Corporate CSR /Public Sector Unit CSR / Other multilateral institutions Corporate CSR / PSU CSR / International donor agencies/ Other Multi-lateral institutions Schools and Colleges Associations, Foundations, and Trusts Other Extended Duties Perform additional tasks as assigned by the Chief Resource Mobilization and Communication Officer (CRMCO). Required Qualifications and Experience 5-8 years of experience in acquisitions and client-facing roles. Strong skills in budget management and proposal writing. Clear understanding of compliance and donor management. Excellent communication and relationship-building abilities. Proven track record of securing partnerships. Corporate Social Responsibility (CSR): Develop and manage CSR initiatives, aligning with donor priorities and organizational goals. Donor Retention: Nurture existing donor relationships through regular engagement, updates, and personalized communication to encourage continued support. Donor Acquisition: Identify and secure new donor partnerships, leveraging innovative strategies and tailored proposals. Fundraising: Drive fundraising efforts, including proposal development, event management, and strategic campaigns to achieve financial targets. Proposal Development: Create impactful and customized proposals, concept notes, and presentations for potential and existing donors. Collaboration: Work closely with internal teams to align fundraising activities with programmatic goals and donor expectations. Reporting and Analysis: Prepare and submit donor reports, track fundraising metrics, and use data insights to optimize strategies. Compliance: Ensure all donor interactions and fundraising activities adhere to legal and regulatory requirements.

The General Manager RM (Retail) is responsible for leading the organization s individual and retail donor strategy. This includes developing and executing large-scale donor acquisition and retention campaigns, building a robust donor base, ensuring impactful donor engagement, and managing a team to meet ambitious fundraising targets. The GM will serve as a key member of the leadership team of the RM Department, reporting directly to the CRMCO. Key Responsibilities: Develop and execute an integrated multi-channel individual fundraising strategy. Set annual targets and strategic priorities for the retail vertical in line with organizational goals. Build and grow high-performance teams across campaign management, donor servicing, digital fundraising, and field outreach. Conceptualize and lead nationwide fundraising campaigns (online and offline) to acquire new donors. Partner with external agencies, digital platforms, and corporates for cause-related marketing and fundraising initiatives. Optimize donor conversion funnels through A/B testing, segmentation, and performance tracking. Oversee donor stewardship programs to increase lifetime value and ensure consistent engagement. Implement donor journeys, including thank-you notes, impact reports, and personalized communication. Use data analytics and CRM tools to measure donor satisfaction and improve retention rates. Lead the planning and execution of flagship fundraising events and awareness campaigns (e.g., Giving Tuesday, Cancer Awareness Month). Engage with schools, RWAs, and alumni networks to build grassroots donor networks. Facilitate volunteer-led fundraising and peer-to-peer initiatives. Manage a growing team of fundraising professionals, interns, and volunteers. Foster a culture of creativity, accountability, and results within the team. Monitor and report campaign performance and donor metrics to the CRMCO and Board. Ensure compliance with legal, ethical, and internal guidelines for fundraising and communication. Maintain up-to-date donor records and ensure data protection. Fund-Raising Sources to Focus On: Individual Donors (Retail Giving) Online Campaigns (e.g., Giving Tuesday, Crowdfunding Platforms) Events and Community-Based Campaigns Alumni and Cause-Based Groups Other Extended Duties Perform additional tasks as assigned by the Chief Resource Mobilization and Communication Officer (CRMCO). Required Qualifications and Experience Minimum 10 years of experience in fundraising, marketing, or sales with at least 3 years in a senior leadership role in the social or corporate sector. Proven track record of raising funds from individual donors or consumer segments. Strong leadership, team management, and project execution skills. Excellent communication, storytelling, and presentation abilities. Knowledge of donor management systems (e.g., Salesforce, Razorpay, Give, iCharity). Passion for social causes, with an alignment to CanKids mission and values. 1. Retail Fundraising Revenue 15 Cr: Deliver 15 Crore in annual revenue from individual and retail donor channels. 2. Donor Acquisition: Acquire a minimum of 15,000 new individual donors each year through targeted campaigns. 3. Donor Retention: Retain at least 50% of existing donors through consistent engagement and relationship management. 4. Campaign Execution: Plan and implement 4 6 major fundraising campaigns annually with defined goals. 5. Team Leadership: Manage and guide the retail fundraising team to meet performance and delivery targets. 6. Community Fundraising: Establish and activate at least 20 partnerships with schools, RWAs, and local networks annually. 7. Data & CRM Management: Maintain accurate donor records and reports through robust CRM systems.

Job Title: Service Engineer Experience: 2-3 years Education: Diploma or Btech / BE in Mechanical / Electrical Engineering Location: Lucknow Job Summary: We are seeking a skilled and motivated Service Engineer to provide technical support, maintenance, and repair services for our equipment and machinery. The ideal candidate will have hands-on experience in troubleshooting mechanical and electrical systems and a strong customer-focused approach. Key Responsibilities: Perform installation, maintenance, and repair of mechanical and electrical equipment at customer sites. Diagnose and troubleshoot technical issues promptly to minimize downtime. Conduct regular preventive maintenance to ensure optimal equipment performance. Coordinate with customers to schedule service visits and follow up on issues. Maintain detailed records of service activities, parts used, and repairs performed. Provide technical support and guidance to customers regarding equipment operation. Collaborate with the sales and engineering teams to resolve complex technical problems. Ensure compliance with safety standards and company policies during service operations. Required Skills and Qualifications: Diploma or degree in Mechanical or Electrical Engineering. 2-3 years of experience in a service engineer role or relevant field. Strong troubleshooting and problem-solving skills for mechanical and electrical systems. Good communication skills and ability to interact professionally with customers. Ability to work independently and manage time effectively. Willingness to travel locally within Lucknow and nearby areas. Preference for candidates residing in or near Lucknow.

Manage calendar, appointments, and schedules. Coordinate internal and external meetings. Handle correspondence, reports, presentations, and documentation. Liaise with hospital departments and senior leadership.

To build and maintain strong progressive partnership with the Bank in the assigned Cluster, by supporting and contributing to bank partner s strategy, adhering to the bank s norms and agreed guidelines, achieving operational excellence thereby delivering best in class pre and post sales and support services, ensuring speed in delivery and achieving ABSLI s business targets and promoting business growth. Remarks 1. Manpower Spread across the dedicated Cluster 2. Branch Spread Retail Job Context: Bancassurance is the insurance distribution model wherein the bank allows an insurance company to sell its products to the bank s client base. ABSLI tied up with AXIS Bank in March 2024 to sell its insurance products through the Branch Banking. Open Architecture model empowers the customers now to select their Life insurance plans from more than one insurer as per their choice at competitive prices. It also lowers chances of Mis selling, with the intervention of multiple regulators like Reserve Bank of India (RBI) and Insurance Regulatory and Development Authority of India (IRDAI). Accountability Supporting Actions Business Targets To achieve Business Targets on focused Business parameters like premium, SP/branch activisation, product mix and Persistency thereby contributing to the overall Business Growth and profitability. Build effective relationship with the bank partner and become their first preferred insurer Plan and achieve business targets through the team of FLS and SPs in the bank Ensure to increase SP Activisation and selling of greater NOPs through the Team of FLS for greater distribution of ABSLI products Ensure selling of right Product Mix as defined by the organisation to achieve overall business growth and profits. Identify and implement new business opportunities within the allocated area to enhance penetration Implement activities / programs designed at the organisational level to build great visibility, promote branding, and strengthen our relationship with the bank. Train and appraise the bank staff on ABSLI products thereby creating a mind space and easy recall for them. Ensure right method of business acquisition and absolutely 0 % mis selling Pre and Post-Sales Support and Service: To provide efficient and best in class, competitive products and services to both the Bank partner and customers Enable the Team of FLS to independently sell ABSLI products by mapping customer needs correctly Support the team of FLS on closing critical Sales call by demonstrating and mentoring them. Support and guide the FLS Team to ensure smooth functioning of the internal cross functional Teams and help them to overcome any roadblocks in policy logging and issuance Train the team of FLS to carry out end to end process of policy logging and issuance first time right to ensure speedy delivery and 0% leakage Establish efficient methods to respond to customer queries and maintain persistency levels. Enable Team to cross sell and Upsell ABSLI products as per the customer requirements Partner relationship Management: To build and strengthen the relationship with the partner bank and become their preferred partner To be equipped with Bank s product ranges and their key features along with the ABSLI products Develop a Team who can support the bank in meeting their business targets Pay regular visits to bank branches and meet bank partners. Design differential strategies to gain mindshare and product mix basis the potential of the branch Help the Bank branches to increase their overall LI pie Liaison with our Regional and Zonal Training Team and ensure periodic product training and branding within the branch for bank staff as we'll as FLS Team Design and launch various contests and appreciation platforms for the bank staff to achieve higher engagement People Development: To build a highly motivated and productive team. Attract, Recruit and Retain Talent in the market, ensure proper handholding and support is provided to the Team. Review and Monitor Team s performance daily, mentor the FLS in the Middle and Low Performance Bucket, encourage and motivate to do we'll. Co-create and implement recognition platforms in order to build a capable and motivated team within the Cluster Ensure to provide constructive and efficient feedback to the Team and boost their morale for sales To ensure performance spread in the Team, thereby creating opportunities for qualifying various R and R contests and initiatives as we'll as enabling team members to earn incentives and stay motivated. Focus on Business Quality and Profitability Achieve Business profitability by focusing on renewals, quality of business and managing costs Ensure achievement of profitability and persistency targets for the relationship in the designated zones Manage expenses within allowable expense gap Plan and manage the renewals and ensure adequate focus is maintained by the sales Team on persistency Ensure Business Leakage is within allowable limits. Focus and Monitor Product Mix within the Circle, to achieve Channel Targets Job Purpose of Direct Reports To represent ABSLI at the designated branches and is responsible for sales performance, acquisition of new business and relationship management in the assigned area / branches. Relationships (If Applicable) Internal Frequency Nature FLS (Team) Training Team Operations HR Daily As and when required Daily Regularly Reporting, Coaching, Counselling, Review their Sales Calls, etc. Discuss training and counselling needs for the Cluster and co-create interventions Collaborate for policy log in and issuance Hire, Retain, Counsel Team Members on various issues External Frequency Nature SPs Branch manager Cluster Head Regularly Regularly Regularly Connect & Encourage Relationship Building, Discuss new products and their features Collaborate to meet Business Targets, solve any issues, respond to any escalations by the bank 7) Organizational Relationships SIGN-OFF Signature Name Date Qualifications: Graduate Report to: Deputy Chief Manager

The Library and Information Assistant will support in varies functional Library and Information activities as follows. Various library operations such as the acquisition of content both print and digital. Classification, Cataloguing & Organization of Information Resources. Document Delivery Services, Digital Information Services, Research Support Services. The Selected candidate is expected to work in Koha Library Management System and also the digital library platforms such as ePrints and Dspace. Desirable Qualification A bachelor s degree in any Discipline followe'd by a Master of Library and Information Science (MSc/MLISc) or its equivalent. The applicants should have secured a minimum of second class or equivalent in the basic academic degree and First Class or equivalent in the professional degree declared by the University. Fresher s are welcome to apply. Howe'ver, candidates with 1-3 years of experience of professional experience in a Library in CFTI/State/Autonomous or statuary organization/PSU/University or recognized research or educational institutions are desirable. Working knowledge of servers such as Debian, Ubuntu, etc, Working knowledge of Koha, ePrints and Dspace Excellent communication and interpersonal skills. Strong organizational skills and attention to detail.

Real Time Data Monitoring Analyst - Interspence Solutions Innovation is our driving force towards your success Real Time Data Monitoring Analyst Real Time Data Monitoring Analyst About Company: Job Description : Job Responsibility: Data monitoring role. Task: Monitor real-time data feeds from various US locations. Data Quality Validation: Validate data availability and quality using a defined process. Anomaly Reporting: Report any anomalies found in the data by raising tickets and/or reporting in appropriate Teams Channels. Ticketing: Post recording of ticket, track ticket till issue resolution. Coordination: Contact relevant support teams for issue resolution as needed. Training Provided: Successful candidates will receive training for job tasks Key requirements: Communication Skills, Email Writing Skills, Analytical Skills, Vigilant and Quick Response. No. Of Position: 3 Position location: Mumbai Andheri (E). Hours of operation: Rotational shifts shift 7am 3pm / 3pm 11pm / 11pm to 7am. It is work from office (5 days working- 2 days off rotational) Description of the role: The Monitoring and Support desk executive is responsible for working on a support desk monitoring incoming real time data feeds from various locations in the US. In addition to this, the resource is also expected to validate the quality of the data (based on a defined process which will be provided to the individual) and report the anomalies (if any). In the event of interruptions in the data stream or errors in the data, the resource will carry out the first level diagnosis of the issue, record a ticket in the helpdesk tool and contact the relevant support team for fixing the issues (if required). Successful candidates will be provided the required training to carry out the work specified. Position location: Mumbai, Andheri (E). Hours of operation: Rotational shifts shift 7am -3pm/3pm -11pm/11pm to 7am. It is work from office (5 days working- 2 days off- rotational) Key requirements: You will be receiving data from the EOG team(which is our client- crude oil company located in US) You will have to monitor the applications and the real time data streaming on these applications. Data should be within the range / parameters given by them If the parameters do not match or data not updating or application is not working then you will raise a ticket for the same and inform your subordinate. Job Type: Full Time Job Location: Mumbai Apply for this position Allowed Type(s): .pdf, .doc, .docx By using this form you agree with the storage and handling of your data by this website. *

Innovation is our driving force towards your success IT Helpdesk Support IT Helpdesk Support Hours of operation: Rotational shifts (5.30 AM- 5.30 PM in summer and 6.30 AM- 6.30 PM in winter) for 4 days, and remaining 3 days weekly off Job Description: We are seeking an experienced and customer-oriented IT Helpdesk Support professional to join our team. As an IT Helpdesk Support, you will be responsible for providing technical assistance and support to our internal users, troubleshooting software and hardware issues, and ensuring the smooth operation of our computer systems. Responsibilities: Respond to user inquiries and provide technical support via phone, email. Diagnose and resolve software and hardware issues, including desktops, laptops, printers, and other peripherals. Install, configure, and update software applications and operating systems. Set up and maintain user accounts, permissions, and passwords. Assist in the deployment and maintenance of network infrastructure components. Collaborate with other IT team members to escalate and resolve complex issues. Track and document all user interactions and resolutions in the helpdesk ticketing system. Provide training and guidance to users on basic software and hardware usage. Stay up-to-date with the latest technology trends and IT best practices. Key Requirements: Proven work experience as an IT Helpdesk Support or similar role. Strong knowledge of Microsoft Windows and Office Suite. Familiarity with hardware components, network protocols, and troubleshooting techniques. Excellent customer service and communication skills. Ability to prioritize and manage multiple tasks in a fast-paced environment. Attention to detail and strong problem-solving skills. Relevant certifications (e.g., CompTIA A+, Microsoft Certified Professional) are a plus. Apply for this position Allowed Type(s): .pdf, .doc, .docx By using this form you agree with the storage and handling of your data by this website. *

Innovation is our driving force towards your success Description of the role: The Security Monitoring Analyst is responsible for manning the India SOC for our client based in the US. The key responsibilities include: Handling of all alerts SIEM, IPS/IDS solutions, EDR the Resource is expected to monitor, investigate, respond, and resolve these alerts. Resolving general support requests device control, URL whitelisting, lockouts, etc. Completion of daily checklists as well as preparation and sending of daily reports. Monitor patching status and respond to patch failures by either redeploying the patch manually or escalating to the relevant teams. Monitor Vulnerability scans, review the reports, and parse through these to remove false alarms. Document the response and resolution of alerts and tickets. Creating exclusions/Detection lists to reduce false alarms. Key requirements: The individual is expected to be a graduate (Engineering preferred). CompTIA / CySA+ / equivalent preferred. Ability to think logically, understand and apply learning into practice 2.5+ years of experience in IT security monitoring. Experience working with intrusion detection/prevention systems is a must. Experience in Darktrace would be preferred. Experience working with a SIEM tool is a must. Experience in patch management and IBM BigFix would be an advantage. Experience with vulnerability scanners and their reporting management would be beneficial. Excellent verbal and written English is mandatory. The candidates will be communicating with users based in the US and must communicate effectively. Hours of operation : Rotational shifts shift 7am 3pm / 3pm 11pm / 11pm to 7am. Description of the role: The Security Monitoring Associate is responsible for monitoring security and patching alerts for our clients based in the US. This primarily includes alerts being received on the SIEM tool (Rapid 7 Insight IDR) and also on two different IPS/IDS solutions (SecureWorks and Darktrace) the resource is expected to monitor, investigate and respond to these alerts. Patching of all Windows based systems is carried out on a monthly/quarterly basis using IBM BigFix. The resource is expected to monitor the patching status, respond to patch failures by either redeploying the patch or escalating to the relevant teams. The resource is also expected to review vulnerability reports and parse through these to remove false alarms. Position location: Mumbai Andheri (E). Hours of operation: Rotational shifts shift 7am -3pm/3pm -11pm/11pm to 7am. Salary: INR 4.5L 6L p.a. Key requirements: The individual is expected to be a graduate, any discipline. 2-3 years of experience in IT security monitoring. Experience in working with Intrusion Detection/Prevention Systems is a must. Experience in Secureworks/Darktrace would be preferred. Experience in working with a SIEM tool is must. Experience in patch management and IBM BigFix would be an advantage. Experience with vulnerability scanners and their reporting management would be beneficial. Excellent verbal and written English is a must. The candidates will be communicating with users based in the US and must be able to communicate effectively. The individual will be on the rolls of Interspence Solutions LLP (a Mumbai-based IT company) and will be working to support a leading US based Oil & Gas company. About Company: Interspence Solutions (www.interspence.com) was established in August 2017 and is a company that provides IT consulting and support services within the manufacturing and process industry. Interspence has entered into a long term contract with an Major US based Oil & Gas company to provide skilled IT resources on a T&M basis working under the direction of the their IT leadership team. The company is transforming its business on the back of heavy investments in technology around real time data capture, Big Data platforms, in-memory databases and analytical engines and elastic search services. There is also a significant push towards mobility with majority of the applications being converted into mobile apps. The company is also looking at moving towards DevOps in the near future. With this significant push within the IT space, there is an increasing for skilled and talented resources. Towards this end, we are searching for talented and smart resources who wish to learn and grow their skills working with a company that is defining the art of the possible with the latest technology. Apply for this position Allowed Type(s): .pdf, .doc, .docx By using this form you agree with the storage and handling of your data by this website. *

Innovation is our driving force towards your success About Company: No. Of Position : 1 The key responsibilities include: Provide operational support to the team, including handling meetings and taking minutes. Ensure the operational delivery as per the quality criteria and maintaining client satisfaction. Liaise with internal/external clients to ensure client satisfaction. Maintain time sheets, compilation of data and update the activity list weekly for relevant stakeholders. Provide documentation and presentation support to relevant stakeholders as required. Prepare weekly reports and assist with operational resources if required. Assist with activity planning and maintain the activity calendar. Assist with queries and operational monitoring. Perform any other miscellaneous activity as required. Knowledge and Attributes: Ability to work with diverse personalities and demonstrate a high level of performance. Proactive in approach and meticulous attention to detail. Excellent communication is essential for coordinating with team members and stakeholders. Service-oriented aptitude. Understanding of IT processes, structure, and control requirements. Confident and resilient individual who is organized and outcomes-focused. Ability to provide support with limited guidance for projects. Ability to keep on track and meet deadlines. Ability to address any challenges that arise during project execution. Qualification : Any Degree/BBA/BMS/Bachelor in Project Management/MBA. Work Time : 11 am to 7 pm OR 2 pm to 10 pm. Work Schedule : Hybrid (3 days work from office). Work location : Andheri East. Required Experience : 2 4yrs Description of the role: The Security Monitoring Associate is responsible for monitoring security and patching alerts for our clients based in the US. This primarily includes alerts being received on the SIEM tool (Rapid 7 Insight IDR) and also on two different IPS/IDS solutions (SecureWorks and Darktrace) the resource is expected to monitor, investigate and respond to these alerts. Patching of all Windows based systems is carried out on a monthly/quarterly basis using IBM BigFix. The resource is expected to monitor the patching status, respond to patch failures by either redeploying the patch or escalating to the relevant teams. The resource is also expected to review vulnerability reports and parse through these to remove false alarms. Position location: Mumbai Andheri (E). Hours of operation: Rotational shifts shift 7am -3pm/3pm -11pm/11pm to 7am. Salary: INR 4.5L 6L p.a. Key requirements: The individual is expected to be a graduate, any discipline. 2-3 years of experience in IT security monitoring. Experience in working with Intrusion Detection/Prevention Systems is a must. Experience in Secureworks/Darktrace would be preferred. Experience in working with a SIEM tool is must. Experience in patch management and IBM BigFix would be an advantage. Experience with vulnerability scanners and their reporting management would be beneficial. Excellent verbal and written English is a must. The candidates will be communicating with users based in the US and must be able to communicate effectively. The individual will be on the rolls of Interspence Solutions LLP (a Mumbai-based IT company) and will be working to support a leading US based Oil & Gas company.

We are looking for the right people people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world s largest providers of products and services to the global energy industry. Job Duties Under direct supervision, functions as a member of a Payroll Unit, whose primary responsibility is the processing of employee payrolls, which includes HR and Payroll data gathering, processing, accounting, internal reporting, audit, and external reporting and remittance of all applicable wages and taxes. The incumbent demonstrates a general understanding of payroll tax laws. Responsible for medium to complex projects and required to produce proper supporting documentation related to applicable payroll reports, audits, accounting, and tax filings. Responsible for the preparation of adequate documentation in support of internal controls as directed by the process guidelines. Responsible for analysis, reconciliation, and ultimate resolution of a variety of payroll issues. Actively seeks support and guidance from subject matter experts on complex queries and issues to provide resolution. Provides support to leadership and the team as required to mitigate peak volume bottlenecks. Communicates with team and answers employee questions. Provides peer training to newer team members. Takes an active part in the continuous improvement process. A high school diploma or equivalent and at least 2 years of related experience required. A Bachelors Degree is preferred. Qualifications Location 4th Floor, Gardenia 2D, Bengaluru, , 560103, Requisition Number: 199582 Job Family: Support Services Product Service Line: Finance Full Time / Part Time: Full Time

At Allstate, great things happen when our people work together to protect families and their belongings from life s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description The position is responsible for serving as a designated subject matter expert (SME) on basic projects such as coordinating with the call center operations and quality control teams to improve efficiencies within the call center to increase the quality of customer relations and to improve overall service to all call center customers, and coordinating with the AB operations training unit to identify call center training needs and assist in the development of training materials. Key Responsibilities Act as a role model for the rest of the team Provide professional assistance and resolution for escalated/supervisor calls Represent the Customer care Center on projects, initiatives or testing as needed Assist with development and dissemination of training materials Must demonstrate basic telecommunications and provide an advanced knowledge of products and functionality Provide support for questions (including help hotline) from customer service specialists Provides training to team members and guide reps on specific steps of the research process of a particular case or issue Responsible to interpret a variety of policies, rules, and regulations and performs a full range of customer service duties, answers customer questions, research, resolve and respond to requests Answer complex customer inquiries and respond to a high volume of complex internal and external customer inquiries in a professional manner Education 4 year Bachelors Degree (Preferred) Experience 0-2 years experience (Preferred) Supervisory Responsibilities This job does not have supervisory duties. Education & Experience (in lieu) In lieu of the above education requirements, an equivalent combination of education and experience may be considered. Primary Skills Customer Experience Management, Performance Management (PM), Relationship Building, Stakeholder Relationship Management Shift Time Recruiter Info Dipti Murudkar dsudh@allstate.com About Allstate Joining our team isn t just a job it s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good. You ll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we ve proven that Allstate empowers everyone to lead, drive change and give back where they work and live. Good Hands. Greater Together. The Allstate Corporation is one of the largest publicly held insurance providers in the United States. Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporations Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organization s business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition. Learn more about Allstate India here .

We are looking for the right people people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world s largest providers of products and services to the global energy industry. Job Duties Under direct supervision, functions as a member of a Payroll Unit, whose primary responsibility is the processing of employee payrolls, which includes HR and Payroll data gathering, processing, accounting, internal reporting, audit, and external reporting and remittance of all applicable wages and taxes. The incumbent demonstrates a general understanding of payroll tax laws. Responsible for medium to complex projects and required to produce proper supporting documentation related to applicable payroll reports, audits, accounting, and tax filings. Responsible for the preparation of adequate documentation in support of internal controls as directed by the process guidelines. Responsible for analysis, reconciliation, and ultimate resolution of a variety of payroll issues. Actively seeks support and guidance from subject matter experts on complex queries and issues to provide resolution. Provides support to leadership and the team as required to mitigate peak volume bottlenecks. Communicates with team and answers employee questions. Provides peer training to newer team members. Takes an active part in the continuous improvement process. A high school diploma or equivalent and at least 2 years of related experience required. A Bachelors Degree is preferred. Qualifications Location 4th Floor, Gardenia 2D, Bengaluru, , 560103, Job Details Requisition Number: 199582 Experience Level: Entry-Level Job Family: Support Services Product Service Line: Finance Full Time / Part Time: Full Time Additional Locations for this position: Compensation Information Compensation is competitive and commensurate with experience.

Support Head, Products As Head of Technical Support Head, you will play a key leadership role in ensuring our customers have exceptional experiences with our product. You will oversee and mentor a dedicated support team, managing day-to-day operations while driving improvements in process, efficiency, and customer satisfaction. You will work closely with cross-functional teams (Product Development, Implementation Services, and Sales) to ensure seamless customer interactions, product feedback loops, and overall operational excellence. Responsibilities: Lead, mentor, and manage a small team of customer support professionals, ensuring high levels of performance, engagement, and development. Oversee the daily support operations, including ticket management, escalations, and team workload distribution. Develop and refine support processes, ensuring the team can deliver prompt and effective resolutions. Act as an escalation point for complex customer issues and collaborate with technical teams to drive resolution. Establish key performance indicators (KPIs) to track team success, customer satisfaction, and overall service quality; use them to identify areas for improvement. Collaborate with the Product and Engineering teams to provide customer feedback and help shape product roadmaps. Continuously identify opportunities to optimize and automate support workflows for efficiency and scalability. Maintain a deep understanding of our product and technology to offer guidance and training to the support team. Report on team performance and customer satisfaction to senior leadership, providing actionable insights for improvement. Own and evolve the knowledge base and self-service support channels and identify content to be created in the knowledge base that can help with case deflection and improve customer experience. Develop and execute a global support strategy, ensuring comprehensive customer support coverage across multiple time zones and geographies. Qualifications: 10+ years of experience in customer support or a related field, with at least 3 years in a leadership role. Proven ability to manage, motivate, and develop small teams in a SaaS or technology-focused environment. Strong knowledge of customer support tools and ticketing systems (we use Freshdesk). Excellent communication, interpersonal, and problem-solving skills. Strong organizational and time management abilities, with the ability to handle multiple priorities. Previous experience scaling a support function in a fast-paced, high-growth company environment. Customer-centric mindset with a passion for delivering exceptional service. Analytical skills to track support trends and suggest areas for process improvement. Familiarity with SaaS platforms and subscription-based business models.

At Allstate, great things happen when our people work together to protect families and their belongings from life s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description This is a general accounting role in the European Financial control team based in our Indian based team of five people. The main focus will be assisting with our accounts payable team with the inventory and claim settlements process from receipt of large bordereaux data through to settling the final invoice to our vendors and booking in our ledger. There will also be involvement in other areas of the finance team such as assisting with balance sheet reconciliations and initiatives to automate aspects of the process and some claims loss ratio analysis. The role will deal in multiple markets and currencies around Europe. You will be working within a dynamic finance team with lots of exciting projects and developments in a business which is growing rapidly. Key Responsibilities Assisting with reviewing claim and inventory data files with inputs from third party vendors to prepare payment amounts and initiate the payment process Assisting with preparation balance sheet reconciliations of inventory, claims paid and other insurance recoveries Monthly reconciliations to supplier statements Provide support for . One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good. You ll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we ve proven that Allstate empowers everyone to lead, drive change and give back where they work and live. Good Hands. Greater Together. The Allstate Corporation is one of the largest publicly held insurance providers in the United States. Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporations Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organization s business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition. Learn more about Allstate India here .

Serve as the primary point of contact for clients for support-related activities Prepare reports on client support trends and satisfaction levels Run weekly operations meetings with clients to discuss support performance and ongoing issues Conduct regular check-ins, client meetings, and performance reviews to assess satisfaction and identify areas for improvement Build and maintain strong relationships with key client stakeholders Maintain and improve customer experience with support services Work with technical support teams to resolve issues efficiently Escalate complex problems and ensure timely resolution Assist with communication for support tickets, including during emergency events Engage with clients at various levels within their organizations, including C-suite executives Act as an internal advocate for clients regarding support-related matters What Youll Need 5+ years of experience in customer support, client relationship management, or a similar role Strong problem-solving skills and ability to manage escalations effectively Excellent verbal and written communication skills Ability to collaborate with cross-functional teams in a fast-paced environment Experience working with enterprise-level clients and senior executives Proficiency in support ticketing systems and reporting tools is a plus Desire to work with a collaborative global team with offices in the USA, Germany, UK, Netherlands, and India Education Bachelor s Degree or equivalent work experience require

The role s primary function is to provide L1 L2 monitoring support services to Allianz Application/infrastructure and to accurately carry out several administrative tasks relating to monitoring service. Monitoring Applications, underlying servers (Linux/Windows) Resolving issues/alerts in Monitoring Tools (Dynatrace) Preparation of Technical documentations Basic Linux/Windows system administration Handling L1/L2 operational tasks such as performance root cause analysis, runbook-based resolution of incidents. Ensure sufficient cover is maintained to support the operational shifts Escalation and notification of production issues Qualification Bachelor s Degree 0-1 years experience in IT operations Basic knowledge in Linux or Windows servers Basic knowledge in networking Linux trained or certified (RHSE/RHCSA) from a reputed institution Excellent written and verbal communication skills Must be a good team player. Flexible, can-do attitude and willing to take responsibility Microsoft tools: Word, Excel (Desirable) Eager to learn and update one s knowledge . Your benefits: About Allianz Technology DI statement Join us. Let s care for tomorrow. You. IT

The role s primary function is to provide L1 L2 monitoring support services to Allianz Application/infrastructure and to accurately carry out several administrative tasks relating to monitoring service. Monitoring Applications, underlying servers (Linux/Windows) Resolving issues/alerts in Monitoring Tools (Dynatrace) Preparation of Technical documentations Basic Linux/Windows system administration Handling L1/L2 operational tasks such as performance root cause analysis, runbook-based resolution of incidents. Ensure sufficient cover is maintained to support the operational shifts Escalation and notification of production issues Qualification Bachelor s Degree 0-1 years experience in IT operations Basic knowledge in Linux or Windows servers Basic knowledge in networking Linux trained or certified (RHSE/RHCSA) from a reputed institution Excellent written and verbal communication skills Must be a good team player. Flexible, can-do attitude and willing to take responsibility Microsoft tools: Word, Excel (Desirable) Eager to learn and update one s knowledge . Your benefits: About Allianz Technology DI statement Join us. Let s care for tomorrow. You. IT

The role s primary function is to provide L1 L2 monitoring support services to Allianz Application/infrastructure and to accurately carry out several administrative tasks relating to monitoring service. Monitoring Applications, underlying servers (Linux/Windows) Resolving issues/alerts in Monitoring Tools (Dynatrace) Preparation of Technical documentations Basic Linux/Windows system administration Handling L1/L2 operational tasks such as performance root cause analysis, runbook-based resolution of incidents. Ensure sufficient cover is maintained to support the operational shifts Escalation and notification of production issues Qualification Bachelor s Degree 1-3 years experience in IT operations Basic knowledge in Linux or Windows servers Basic knowledge in networking Linux trained or certified (RHSE/RHCSA) from a reputed institution Excellent written and verbal communication skills Must be a good team player. Flexible, can-do attitude and willing to take responsibility Microsoft tools: Word, Excel (Desirable) Eager to learn and update one s knowledge . Your benefits: About Allianz Technology DI statement You. IT

The Student Support Admission Officer (SSAO) is responsible for counselling, enrolling, onboarding and offering overall delightful journey to the student. Required Candidate profile An ability to handle students and parents in a calm, empathic & patient manner, along with strong sales persuasion skills Fluency in comm. of English and Regional language Must have bachelor’s degree

The Student Support Admission Officer (SSAO) is responsible for counselling, enrolling, onboarding and offering overall delightful journey to the student. Required Candidate profile An ability to handle students and parents in a calm, empathic & patient manner, along with strong sales persuasion skills Fluency in comm. of English and Regional language Must have bachelor’s degree

Business Unit: OLPG Reporting To: Manager, Financial Reporting Shift: EMEA (1:30 pm - 10:30 pm IST) (India) About Russell Investments, Mumbai: Russell Investments is a leading outsourced financial partner and global investment solutions firm providing a wide range of investment capabilities to institutional investors, financial intermediaries, and individual investors around the world. Building on an 88-year legacy of continuous innovation to deliver exceptional value to clients, Russell Investments works every day to improve the financial security of its clients. The firm has over $1 trillion in assets under advisement (as of December 31, 2023) and $302.7 billion in assets under management (as of March 31, 2024). Headquartered in Seattle, Washington in the United States, Russell Investments has offices around the world, including London, New York, Toronto, Sydney, Tokyo, Shanghai, and Mumbai. Joining the Mumbai office is an incredible opportunity to work closely with global stakeholders to support the technology and infrastructure that drives the investment and trading processes of a globally recognized asset management firm. Be part of the team based out of Goregaon (East) and contribute to the foundation and culture of the firm s growing operations in India. The Mumbai office operates with varying shifts to accommodate time zones around the world. Job Description: About The Adviser Support Hub (TASH) and associated companies The Adviser Support Hub Ltd (TASH) is a subsidiary of the On-Line Partnership Group Limited (OPGL), who are owned by Russell Investments Services Limited. Job description The Adviser Support Hub Ltd is a UK based financial services business providing a range of outsourced administration support services to the UK Independent Financial Adviser market. TASH s primary service is Paraplanning support (collation of financial product data to enable the research of financial products, investment fund strategies, and preparation of financial suitability reports) to clients of Independent Financial Advisers across the UK. As a Mumbai based Paraplanning Assistant you will be focused on supporting the UK based Paraplanning team in the following areas of their work: UK Pensions (PPPs, SIPPs, GPPs, EPPs, Occupational). UK Investments (ISAs, Bonds, Collectives, VCT, EIS). UK Protection products (LTA, PHI, GLA, PMI). UK Taxation (IHT, Corporate, Personal). Candidate Requirements Preferably have 3-4 years experience of the UK financial services market to include UK pensions, investments and protection products Lead a small team of Paraplanners I.T. literate and ideally have some working knowledge of one or more of the following research software systems: Selectapension, Synaptics, Defaqto, FE Analytics and Morningstar Workstation (although training will be provided) Preferably have paraplanning experience within the UK market Are motivated for a career within the financial services industry Are a strong organiser with the ability to prioritise and have a positive self-motivated attitude Have a keen eye for detail and a solid grasp of UK grammar Can speak clear and fluent English Enjoy working within a team or at times as an individual whilst managing your own workflow and tasks independently and efficiently Are willing to keep up to date with UK based technical, taxation, legislation, product and provider changes Responsibilities The UK based Paraplanning team will assign work to the Mumbai based Paraplanning Assistant, who s specific daily duties will include: Collation (via email/telephone) of UK pension and investment product data for analysis Preparation of product research to support financial recommendations Compile client facing research summary document to include the accurate presentation of data New business document preparation Financial report preparation Business submission via online portals Updating workflow management systems Other duties as assigned Full training on all relevant product and research software systems will be provided to you by the UK based Paraplanning team, who will also be available to assist with any queries that you may have. Career Opportunity It is the company s intention to support successful candidates through a series (6 x RO exams) of UK based financial planning exams accredited to the Chartered Insurance Institute (CII), which will achieve a Level 4 Diploma in Regulated Financial Planning: RO1 Financial services, regulation, and ethics RO2 Investment principles and risk RO3 Personal Taxation RO4 Pensions and retirement planning RO5 Financial protection RO6 Financial planning practice

Business Unit: OLPG Reporting To: Manager, Financial Reporting Shift: EMEA (1:30 pm - 10:30 pm IST) (India) About Russell Investments, Mumbai: Russell Investments is a leading outsourced financial partner and global investment solutions firm providing a wide range of investment capabilities to institutional investors, financial intermediaries, and individual investors around the world. Building on an 88-year legacy of continuous innovation to deliver exceptional value to clients, Russell Investments works every day to improve the financial security of its clients. The firm has over $1 trillion in assets under advisement (as of December 31, 2023) and $302.7 billion in assets under management (as of March 31, 2024). Headquartered in Seattle, Washington in the United States, Russell Investments has offices around the world, including London, New York, Toronto, Sydney, Tokyo, Shanghai, and Mumbai. Joining the Mumbai office is an incredible opportunity to work closely with global stakeholders to support the technology and infrastructure that drives the investment and trading processes of a globally recognized asset management firm. Be part of the team based out of Goregaon (East) and contribute to the foundation and culture of the firm s growing operations in India. The Mumbai office operates with varying shifts to accommodate time zones around the world. Job Description: About The Adviser Support Hub (TASH) and associated companies The Adviser Support Hub Ltd (TASH) is a subsidiary of the On-Line Partnership Group Limited (OPGL), who are owned by Russell Investments Services Limited. Job description The Adviser Support Hub Ltd is a UK based financial services business providing a range of outsourced administration support services to the UK Independent Financial Adviser market. TASH s primary service is Paraplanning support (collation of financial product data to enable the research of financial products, investment fund strategies, and preparation of financial suitability reports) to clients of Independent Financial Advisers across the UK. As a Mumbai based Paraplanning Assistant you will be focused on supporting the UK based Paraplanning team in the following areas of their work: UK Pensions (PPPs, SIPPs, GPPs, EPPs, Occupational). UK Investments (ISAs, Bonds, Collectives, VCT, EIS). UK Protection products (LTA, PHI, GLA, PMI). UK Taxation (IHT, Corporate, Personal). Candidate Requirements Preferably have 1-2 years experience of the UK financial services market to include UK pensions, investments and protection products I.T. literate and ideally have some working knowledge of one or more of the following research software systems: Selectapension, Synaptics, Defaqto, FE Analytics and Morningstar Workstation (although training will be provided) Preferably have paraplanning experience within the UK market Are motivated for a career within the financial services industry Are a strong organiser with the ability to prioritise and have a positive self-motivated attitude Have a keen eye for detail and a solid grasp of UK grammar Can speak clear and fluent English Enjoy working within a team or at times as an individual whilst managing your own workflow and tasks independently and efficiently Are willing to keep up to date with UK based technical, taxation, legislation, product and provider changes Responsibilities The UK based Paraplanning team will assign work to the Mumbai based Paraplanning Assistant, who s specific daily duties will include: Collation (via email/telephone) of UK pension and investment product data for analysis Preparation of product research to support financial recommendations Compile client facing research summary document to include the accurate presentation of data New business document preparation Financial report preparation Business submission via online portals Updating workflow management systems Other duties as assigned Full training on all relevant product and research software systems will be provided to you by the UK based Paraplanning team, who will also be available to assist with any queries that you may have. Career Opportunity It is the company s intention to support successful candidates through a series (6 x RO exams) of UK based financial planning exams accredited to the Chartered Insurance Institute (CII), which will achieve a Level 4 Diploma in Regulated Financial Planning: RO1 Financial services, regulation, and ethics RO2 Investment principles and risk RO3 Personal Taxation RO4 Pensions and retirement planning RO5 Financial protection RO6 Financial planning practice

At Allstate, great things happen when our people work together to protect families and their belongings from life s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description Software Engineer Sr Consultant I implement applications following 12-factor principles to build out the product and iterative enhancements. They own the full stack of software products; developing and implementing frontends (web or mobile), and backend services. They leverage test driven development and continuous integration to ensure agility and quality of products. They actively participate in the decision-making process of the team ensuring that the simplest appropriate technology and design is chosen to meet user needs. Key Responsibilities Participates in knowledge sharing, and contributes to the overall growth of the collective knowledge of the team Support software products in user environments Establishes continuous integration, continuous delivery, and continuous deployment pipelines and practices Practices daily paired programming and test-driven development in writing software and building products Collaborates within the team in designing systems and apps Participate in executing the strategy, keeping the customer needs and wants in mind Participates in retrospectives to gather feedback and derive actionable items to improve the team and the product Participates in daily site, cross-site, and product team standups Participates in iteration planning meetings ensuring that the team has a common understanding of each story and chores in a team s backlog Education 4 year Bachelors Degree (Preferred) Experience 3 or more years of experience (Preferred) Supervisory Responsibilities This job does not have supervisory duties. Education & Experience (in lieu) In lieu of the above education requirements, an equivalent combination of education and experience may be considered. Primary Skills Shift Time Recruiter Info Yateesh B G ybgaa@allstate.com About Allstate Joining our team isn t just a job it s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good. You ll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we ve proven that Allstate empowers everyone to lead, drive change and give back where they work and live. Good Hands. Greater Together. The Allstate Corporation is one of the largest publicly held insurance providers in the United States. Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporations Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organization s business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition. Learn more about Allstate India here .