Subject Matter Expert

Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology with over 6000 employees supporting 37 million people in 120 countries. EQ India, established in 2014 as a Global India Captive Centre for Equiniti, has evolved into a Global Competency Centre within a decade, providing critical fintech services to the US and UK. As a Subject Matter Expert in the Operations department at EQ India, you will support both the team and Team Leader by offering ongoing quality monitoring and coaching to enhance team performance and meet customer needs effectively. You will work closely with EQ Group functions across the UK, US, and Amsterdam, providing operations support for various solutions and services. Core responsibilities include training and coaching new recruits and experienced team members, analyzing quality data for coaching priorities, acting as a point of reference for the team, resolving risks and issues, collaborating with operational teams globally, and ensuring adherence to quality and information security policies. The ideal candidate should have prior experience in the Transfer Agent or Securities Industry within the financial market, exhibit leadership skills, drive for continuous improvement, demonstrate effective communication, and possess strong time management abilities. Competencies also include assessing performance, providing feedback, maintaining consistency, understanding business environments, and staying updated on industry developments. Benefits at EQ include 31 days + 9 bank holidays (UK), comprehensive medical assurance cover, two-way cab transport for staff in UK & US shifts, and accidental & life cover 3 times the concerned CTC. Join EQ at Equiniti India Pvt Ltd, located at 10th Block, 8th Floor, DLF IT Park, Mt Poonamallee High Road, Ramapuram, Chennai - 600089, Tamil Nadu. Interview Date & Time: 11th April 2025 from 10:30 AM to 12:30 PM.,