Store Manager Uttranchal (Uttrakhand)

1 - 8 years

0 Lacs

Posted:1 week ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As a SM -007 at our company, you will play a crucial role in driving customer value and maximizing customer satisfaction through effective strategies and solutions. Your responsibilities will include collaborating with cross-functional teams to understand customer needs, developing tailored solutions, and ensuring successful product and service delivery. Your primary objective will be to build strong customer relationships and enhance revenue growth. You will work closely with various teams to identify customer needs, preferences, and pain points, and then implement strategies to enhance customer value and satisfaction. Analyzing customer data and feedback will be essential to drive innovative solutions and improvements. Additionally, you will monitor market trends and competitor activities to anticipate customer needs and keep abreast of industry developments. Building and maintaining strong customer relationships through effective communication and regular follow-ups will be key aspects of your role. Collaborating with sales teams to identify opportunities for upselling and cross-selling, and ensuring timely delivery of products and services to meet customer expectations will also be part of your responsibilities. Conducting performance analysis and reporting to track progress and make data-driven decisions will be crucial. To excel in this role, you should possess strong analytical and problem-solving skills, excellent communication and interpersonal abilities, and a proven track record in driving customer value and satisfaction. You must be adept at collaborating with cross-functional teams, proficient in data analysis and reporting, and knowledgeable about industry best practices and emerging trends. Adaptability to a fast-paced environment, strong organizational and time management skills, and proficiency in using CRM software and relevant tools are also required. The position requires a Bachelor's degree in business, marketing, or a related field, along with 1-8 years of experience in customer value maximization or relevant skillsets. Experience in the XXXXX industry is desirable. This is a full-time position based in XXXXX, and occasional travel may be necessary for client meetings and industry conferences.,

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Lenskart.com logo
Lenskart.com

E-Commerce, Eyewear

New Delhi

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