Oversee daily kitchen operations and ensure smooth execution of orders via delivery apps (Swiggy, Zomato, etc.). Supervise kitchen staff, delivery executives, and housekeeping to maintain operational efficiency. Monitor food preparation and packaging to maintain consistency and quality. Manage inventory levels and coordinate with vendors for timely stock replenishment. Ensure compliance with food safety, hygiene, and sanitation standards. Handle customer complaints or delivery issues in coordination with the customer service team. Track order volumes, delivery times, and kitchen performance using dashboards and tools. Maintain cost control and minimize wastage. Prepare daily, weekly, and monthly reports for upper management. 2–4 years of experience in F&B or cloud kitchen operations. Strong leadership and team management skills. Familiarity with food aggregator platforms Good knowledge of inventory and stock management. understanding of kitchen equipment and food safety norms. Ability to multitask and work in a fast-paced environment. Proficiency in MS Excel / Google Sheets.

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